Savanna House

My overall sense has become positive. The settling in was a little difficult, there was some lack of clarity about billing and medications. My loved one had gotten all of her medications through United Healthcare and they wanted it set up through someone else. They were going to distribute the medications, which would've cost a couple hundred dollars. So, there were little hiccups within settling, but once that was addressed I've been happy since.

We chose Savanna House because we liked the friendly people we met and the rates were a lot lower than where she previously lived. The location is a mile from us so that was a big factor too. When we toured the residents were talking to us and telling us how nice it was and how much they liked it there. They have identified that my mother needs to go to memory care and the staff have been very willing to work with us on that and even let her pick out her room and held it while I was away.

My friend recommended this place. That was the best recommendation we could get. This was what we chose. It was the friendliest. It was the best. The smell was good. My friend is very happy there. The only issue was her medications were a bit early but that was addressed. Something they could address is taking care of residents pets who lived in assisted living and get moved to memory care area. The staff are very friendly. They address us every time we visit.

The main reasons we chose this community was based on the cleanliness and the friendliness of the staff. Our loved one says at times they give them to much food but other than that he does not complain about the taste. We have not heard any complaints with the activities he seems to really be enjoying them. We knew going into this community it was going to be expensive and it is a little but on the pricier side.

The management deserves a really high mark but due to the pandemic the staffing was challenging but it seems to be getting better. The food is very edible and tasty but the presentation is not always the best. However, you are allowed to order whatever you want off of the menu. This particular community is ideal for a certain age group and above. If it is a young couple looking for a community this is not suited for that level of community it is geared towards a older community.

The staff are very warm and inviting at this community. The community is beautiful and still looks really new. They have a lot of activities at the community as well for the residents. They are currently under new management and enjoy working for them as a leader in the industry.

We chose Savanna House because of the convenient location and the value for the money, they had a great deal going on at the time that we signed. Overall I would recommend them to others looking.

The community treated my loved ones with respect and dignity and I cant thank them enough. They were compassionate and went above and beyond I would recommend

Amazing staff and nursing care! Residents love living here!

We chose Savanna House because of the activities provided as well as the food. My parents have been really happy with the food, It is chef prepared they have a menu that they choose their meals from and if there is something they want that is not on the menu they can order it anyways. They have a 2 bedroom 2 bath with a balcony and they are very happy with it. I have been very impressed with how they have handled covid, they lock down when they need to and open up when they can. I would highly recommend to others looking.

My mother has been in memory care here for six months. She's very content here. Her previous residence she was always agitated. Plus they've kept the residents safe through the COVID19.

Very nice, clean and friendly place.

We had been searching for an assisted living community for months and my Mom wasn’t happy with anything we showed her, then we walked into Savanna House and everything changed. While she was still reluctant to move out of her home she really liked the look and feel of Savanna House and moved in less than two weeks later. The staff has been very good to Mom; they were responsive to her needs and always went the extra mile to help her feel welcome and adjust in her new place. There were lots of great activities, she really liked the food, and Savanna House quickly became her home and the staff part of our family! A few months ago, during the pandemic, I received a call from [name removed], the Executive Director. Mom’s memory was fading and we discussed moving her to the memory unit. [name removed] was so caring and kind as she helped me through this decision. Since the facility was on lockdown the staff, not me, had to move Mom to her new apartment. I can’t say enough good things about the great care she continues to receive. Since I can’t be there with her I’m extremely grateful for the memory unit staff who care for her as if she was their Mom. I recommend Savanna House to everyone whose looking. Savanna House is not just a place to live, it’s a home and more family for my Mom!

My father [name removed] lives in Memory Care at Savanna House. He is so happy there. He tells me everyone is like family to him. The Savanna House Team has been wonderful. He eats well, and since he has been there, his sense of humor came back. The community is always very clean and organized. I love the enclosed outdoor courtyard. [name removed], the Executive Director has been great with communicating with families. I can't thank Savanna House enough for all they do for my dad. He gets great care, creative, fun activities and lots of love from everyone.

About a year ago, I needed to find another assisted living community for my Mom and I am grateful every day that I found Savanna House in Gilbert Arizona! My Mom has lived in both Assisted Living and is now in Memory Care at Savanna House. This community is so special and unique. It doesn’t feel like a large facility; it feels like my Mom lives in a neighborhood full of loving and caring people. They are truly angels on Earth. My Mom has special dietary needs that are very strict, and Savanna House has always accommodated her needs and the food is delicious as I have eaten there with Mom many times. The Activities Director, [name removed], does an amazing job at keeping the residents engaged and happy with many, many activities and outings which are so important to my Mom. [name removed], the Health Services Director, takes very special care with my Mom and her needs with dementia and chronic pain. Her staff of medical technicians are so loving and highly capable of attending to anything that arises and her daily needs. I am deeply grateful for how they take special care of my Mom. [name removed], the Executive Director, communicates with the friends and family of the residents on a frequent and consistent basis and is one of the nicest people I’ve met. It’s a big effort to run a large community like Savanna House and she does it with grace in my opinion. All the rest of the staff has this wonderful way of paying close attention to each resident and making them feel very loved and special, including me as my Mom’s caregiver! Moving a loved one to memory care is emotionally draining and a new process for me so I wanted to take a few minutes to express my gratitude to all the people at Savanna House from the bottom of my heart. I wish I could name all of them by name, but the review would get very long.

We were thrilled that A Place for Mom helped us find this community. They have been very responsive working with us through any issues or concerns. We are very happy with choice we made. I chose this community because when we walked in to the community there was just a feeling we got and it felt right. My mom felt comfortable immediately and the staff were very nice ,very inviting, and they have just looked after her ever since. I would recommend this community to other families. The were nice and professional when it was time to transition to the memory unit and it has been seamless.

Because there's been so much management change, the environment has been very unstable. There is no consistency which is very disruptive for the residents and the staff. I chose this community because it really seemed like a good fit at the time. I am very grateful for the caregivers that are taking care of my loved.

Savanna House is a very good place. The staff have always been friendly and courteous. My dad is always happy with his meals and the food there. I chose this community because they had availability, the location , and the good feeling we had when we toured the community.

Savanna House has gone progressively downhill and never did get off the ground. The facility is beautiful and at a glance seems like a wonderful place. But it stops there. Food quality is very inconsistent and staff is defensive when you try to raise concerns. There are never enough caregivers and residents have waited as long as 40+ minutes at night to have their call button answered. Most of the caregivers who work there are very caring but over worked. If you want it items and furniture moved by housekeeping so they can thoroughly dust and vacuum, it’s extra charge and you need to submit a work order. Mold was discovered in multiple bathrooms. Housekeeping staff tries but are understaffed and can only spend @10 minutes per apartment once a week. Concerns have been taken to management in all areas but nothing gets addressed.