Eternal Springs of Gilbert

What I like most about Eternal Springs is their SPARK program. The staff goes out of their way to find out what might interest each individual resident, and looks for ways to incorporate those things into activities. It's been a transition for my parents to leave their home of 35 years. But the staff at Eternal Springs of Gilbert works hard to make it a new home for them - where they feel welcomed, safe, and cared about.

Overall we've had a good experience. I like the friendly staff and clean environment.

This is a fantastic community. It is expensive; however, I don't know how care it compares to other communities in the area. The community is friendly. The assisted living feels like an upscale hotel. The memory care area has residents that seem to be in a more confined area than assisted living and it is secure. There is a nice secure courtyard for the residents to take advantage and that staff assist the memory care residents with this as well. There are three meals a day plus snacks are served to the residents. There are so many choices for meals. There are lots of activities available to engage the residents with. My loved one has been able to make friends quickly here. The community will take the memory care residents out into the neighboring community to get ice cream. The community gives the families and residents the choice to have an in-house doctor to visit the residents for appointments.

Eternal Springs would be a great place for your loved one. I wouldn't mind going here when the time comes for me. They treated my loved one with respect and took great care of them. They allowed my loved one to be themselves and this was important to me.

The memory care part of Eternal Springs is exceptional, their communication is very good with the families. Based on our experience we would recommend this community to others. The food portions are small, but the food quality is good. We do know you can always order more food if you want. Due to the covid restrictions there are no activities, but when they do have activities they are great.

This is a good place to put a love one. The staff are very good also. I highly recommend this community.

We chose Eternal Springs because I felt that she was going to get the quality of care that she needed here. The staff were happy and genuine and that she would not just be a number. They are so caring here and I can tell they truly care about my mother in law. The suites are on the smaller side, but she does have the larger one. They do have options as well on the size of room you would like. I would recommend them to others looking.

The community has done a great job protecting the staff and residence from covid. Communication is good and they keep us informed via phone and Text. My mom says she really likes it here. I would recommend this community to others.

I did a lot of research on facilities in our area. We chose Eternal Springs of Gilbert because they were one of the most reasonably priced, even though they are still very expensive. We did struggle at the beginning because they were a newer facility. I really liked the head nurse that we started out with, she would text me pictures of my moms participating in activities and things like that which was nice since we could not go in due to covid, but she ended up leaving after a week. I would let others know that they use their on site pharmacy for any medicine and they are expensive, so our rate went up really fast. The facility is great considering other places that I had seen, it has just been a little bumpy since it is so new. Overall, I would recommend them to other families looking.

Perfect! Love the place, love your staff and I am very pleased for my choice.

We moved my parents in to Eternal Spring after looking for 2 years. There was so many things that we looked for in an Assisted Living home for them. I can not stress enough how happy that my parents are and the relief that our family has. From the moment we entered, when we toured with our parents we were so impressed! The front lobby is so welcoming from the beautiful furnishings to the gorgeous staircase. As we continued our tour we saw the that they have 2 bistros, one on each floor, the home theatre, activities room, game room, library, private dining room available, hair salon and even a family kitchen. I love the idea of the family kitchen to be able to do cooking or baking with our mom. One of the important things we were looking for was a good memory care. We know that it is a very real option that we might need in the future. As with all the furnishings, it was inviting and comfortable. My dad said he felt like you were in your own living room. Their head chef is the best that I have seen. (When researching new assisted living options we would always visit over a meal time.) Residents will be eating 3 meals a day there and you want to make sure that the food is appetizing. The entire staff has an open door policy and always eager to listen to input from my parents or family. They have told us from the first day, “This is their home and we are guests in their home to assist them”. I just want the entire staff to know how much they are appreciated and the peace of mind that I personally have. Thank you, [name removed]