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The Oaks

3675 S Rome St, Gilbert, AZ 85297
9.2
Review Score
78 reviews

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The Oaks community exterior
16 Photos
16 Photos available
5 Floor plans
5 Floor plans available
The Oaks in google map
street view of The Oaks
Jerome B - Resident/client
5.0
Oaks is a great place for old folks

A compassionate assisted living facility with wonderful workers and open dining for convenience The residents are treated with respect And caring attention to upkeep is Outstanding checkout throws you will be impressed... Read more

Read all reviews

About the facility The Oaks

At The Oaks, seniors can spend their days surrounded by beauty. Outdoorsy residents will love the scenic walking paths inside the secured landscaped courtyard, while others can enjoy the spacious common areas complete with comfortable furnishings. All residents can choose from a variety of homelike living spaces and begin a whole new chapter with their favorite furry friend in this pet-friendly community.

The Oaks provides a wide range of conveniences, including housekeeping and laundry services, anytime dining options, health and wellness programs, and spectacular amenities. Plus, the community’s event coordinator plans recreational and leisure activities that cater to a variety of interests and abilities.

In addition to the sophisticated atmosphere and plethora of luxuries, The Oaks also offers 24-hour services and holistic care. Whether residents prefer independent living, assisted living, memory care, or respite care services, they’ll receive the assistance they need when they need it most. Those who opt for memory care will especially benefit from the community’s award-winning “Embrace” program, which offers personalized support that nourishes the resident’s mind, body, and soul.

Fill every day with joyful moments inside a beautiful and secure environment at The Oaks!

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Oaks is a community within Stellar Senior Living properties. See all Stellar Senior Living communities.

Pricing for The Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
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$XXXX
/mo

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2 Bedrooms
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/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Oaks

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Compare

The Oaks3675 S Rome St, Gilbert, AZ 85297
Clarendale of Chandler5900 S Gilbert Rd, Chandler, AZ 85249
Sunrise of Gilbert580 South Gilbert Road, Gilbert, AZ 85296
Sky Ridge Senior Living1445 Willis Rd, Gilbert, AZ 85297
9.2
Review Score
78 reviews
9.8
Review Score
41 reviews
9.6
Review Score
83 reviews
9.1
Review Score
33 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at The Oaks

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Anytime Dining
Chopped Meals

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Covered Parking
Property Convenient to Public Transit
Resident Parking Available

Pets

Weight limit 31-40lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Filipino
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for The Oaks

Write a Review
9.2
Review Score
78 reviews

Review Score

78 reviews
9.2

Out of 10


5 star

61%

4 star

16%

3 star

9%

2 star

2%

1 star

15%

A Place for Mom has scored The Oaks with 9.2 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, The Oaks has 78 reviews with an average "overall experience" of 3.9 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.1

Meals & Dining

4.1

Care Services

4.0

Activities

3.9

Staff

4.5

Value for Cost

4.0

Overall Experience
47
12
7
1
11
Date Submitted
1
10
18
Reviewer
5
42
31
0
Care Received
17
58
1-20 of 78 reviews
Sort by

5.0
Jerome B - Resident/client
Assisted Living
February 11, 2024
Oaks is a great place for old folks

A compassionate assisted living facility with wonderful workers and open dining for convenience The residents are treated with respect And caring attention to upkeep is Outstanding checkout throws you will be impressed

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from The Oaks

February 16, 2024

It’s always a joy for our residents—and our team—when family comes to visit. We’ll be sure to pass your kind words along. Thanks so much.


1.0
Susie J - Resident/client
Memory Care
August 26, 2023
Terrible Management

Housekeeping is terrible. They lost all my mothers good linens and now she has crap that looks like it came from goodwill. Her clothes go missing all the time too. The staff in memory care act annoyed when residents need extra care and attention. I can't wait to get her moved!

Cleanliness

1

Friendliness

2

Meals & Dining

1

Care Services

1

Activities

2

Staff

1

Value for Cost

1

Response from The Oaks

September 22, 2023

Listening to our residents and their family members is a crucial part of our job. Please contact Carol, our Executive Director at cmazza@seniorlifestyle.com or Regional Director of Operations, Shari, at slefevre@seniorlifestyle.com to discuss this matter further. We appreciate your honesty.


5.0
Craig - Resident/client
Assisted Living
June 15, 2023
Verified Review
Review for The Oaks by Senior Lifestyles

I have been made to feel comfortable and right at home. They make every effort to accommodate my needs. I picked this community, because of the affordability.The staff made a good first impression.I would recommend this to others. All I can add is come visit.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Andre D - Family/Friend
Assisted Living
May 19, 2023
The Best Caring Place for a Difficult Parent

I deeply regret that I did not place my difficult father at The Oaks earlier. The top notch care he received from all levels of staff are pleasant. The clean environment and the varieties of three daily meal menus prompted my father always looking forward coming to the dining room. He transformed to be a happier father. Definitely recommend this great facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Richard S - Resident/client
Assisted Living
May 19, 2023
Happy place

The attitude of the caregivers seems to care for me. [name removed]. The chef has done a fantastic job as the food served in the main dining room is consistently delicious. I strongly recommend The Oaks for those looking for an assisted living community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Ronna F - Family/Friend
Assisted Living
May 19, 2023
home away from home

I say good overall. Other people I talk to like the Oaks. Some of the hospice staff I met recommend the Oaks. I like the dining area it feels open

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Diane W - Family/Friend
Assisted Living
May 11, 2023

I am extremely pleased with the care my dad is receiving. I have found that the majority of staff is extremely friendly and care greatly for residents like my dad who is in Memory Care. Excellent community!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

No data collected


5.0
Pat T - Family/Friend
Memory Care
April 20, 2023
Verified Review
They Care Like A Family Member

A smooth transition from Assisted Living to Memory Care is VERY important. "DO it early in the day. Ahead of the resident getting there. Make it as similar to their last room as possible. Give yourselves plenty of time to transition that first week." This was the advice we were given by the staff and IT IS EXCELLENT ADVISE!! This staff is soo caring and loving. For them it's a calling, NOT a paycheck.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

5

Staff

No data collected

Value for Cost

5


3.0
anonymous - Family/Friend
Assisted Living
March 13, 2023
Verified Review
Families Experience needs improvements!

They need more help & caregivers that will give my Mom better assistance!

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


5.0
Leslie M - Family/Friend
Assisted Living
March 13, 2023
Verified Review
Caring staff

The reasons that we chose The Oaks by Senior Lifestyles was because of the location as well as the appearance. The facility was full of life, nice & bright. They were very compassionate, and showed a true desire to interact and assist with my loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Patricia - Toured community
Assisted Living
February 17, 2023
Verified Review
My Tour Experience at The Oaks by Senior Lifestyles

I was not impressed by the tour provided by the Food Manager. It was quick and it felt like we were in their way.


4.0
JAS - Family/Friend
Assisted Living
October 28, 2022
Verified Review
Close Proximity to the Hospital

This was a good experience for our loved one and family. They had some really good staff who remembered our name and which residents was is in the community. Then there were other staff members that weren't as customer focused. The care provided was very good. The communication with the family was good, as well. There were three meals a day served to the residents, and there were choices for the residents to choose from. I believe the transportation could be improved, as they are limited on the days they provide transportation to the residents. If the community didn't have a driver for the day, then they weren't able to provide transportation to the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

3

Value for Cost

4


4.0
Anonymous - Toured community
Assisted Living
August 26, 2022
Verified Review
tour

Felt the tour was very nice and good looking facility. Very clean and tidy.


5.0
anonymous - Toured community
Assisted Living
August 2, 2022
Verified Review
Community Tour

We had a good tour at The Oaks. I thought it was a nice place. But it was cost prohibitive for us.


4.5
Kristin - Family/Friend
Memory Care
July 21, 2022
Verified Review
Peace of mind

Right when we came to The Oaks we knew this was the place for our loved one, they had a huge welcome sign for us and we were greeted by half their staff team. We just absolutely love the staff - they treat all the residents with dignity and respect, they do not talk down to them and if a resident needs to be redirected they do it in an appropriate manner. We visit on Fridays and Saturdays and the activities coordinator is just fantastic. She is absolutely amazing, she does not treat them like babies, she engages in full conversations with them. When we do visit they are all very communicative and when we are away the staff are still very communicative. We know she is in a great hands there, we are very happy with the experience so far and we would recommend The Oaks to anyone in a heartbeat.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Penny H - Family/Friend
Assisted Living
May 26, 2022
Verified Review
Happy with our choice

It is a very friendly and open atmosphere. It is nice to have the meals open from 7-7 instead of set meal times so the residents are able to come and go as they please. It is served more restaurant style and it works well for them. I would definitely recommended The Oaks.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
April 29, 2022
Verified Review
Very satisfied with the experience in general

I am not sure that the lady who does the actual assessment on the residents was listening to me. It was kind of degrading and we were not very comfortable with it. I think she could have been nicer through that whole process, but that is really the only negative I have. The place is exceptional, the food is amazing, and the staff has been great. It is beautiful and clean and the price was very reasonable especially for what you get.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


3.0
anonymous - Family/Friend
Independent Living
March 4, 2022
Verified Review
Disappointed with The Oaks

The food is very bad. The quality is not good, it is over seasoned/very highly salted, and they never have anything twice. Your order something and try to get it again and they don't have it. There are not many activities provided for the residents either. Due to our experience, we would not recommend the facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

No data collected

Activities

2

Staff

No data collected

Value for Cost

3


3.0
Anonymous - Toured community
Assisted Living
February 23, 2022
Verified Review
My Tour Experience of The Oaks, A Merrill Gardens Community

Beautiful community, overall not the right fit.


4.5
MB - Family/Friend
Independent Living
November 22, 2021
Verified Review
Very Satisfied

They're friendly and open. It's a clean facility that serves good food. I would recommend them to others. They're a little short-staffed, but it's been good overall. They try their hardest and do the best that they can. They're a little bit more expensive, but we chose that on purpose.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


Viewing 1-20 out of 78 reviews

Neighborhood around The Oaks

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Oaks

The Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Oaks 9.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (480) 899-0002 to reach a resident at The Oaks.

To reach a resident at The Oaks call: (480) 899-0002



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.