4300 Keller Rd Holt MI 48842
Bronze National Quality Award
-- Michigan facility recognized by national program
for commitment to quality care --
(Holt, MI) — LifeHOUSE Prestige Way has been recognized as a 2013 recipient of the Bronze — Commitment to Quality award for its dedication to improving the lives of residents through improved quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.
'In an age of changing health care, LifeHOUSE Prestige Way has remained committed to prioritizing quality care above all else,' said Mark Parkinson, President and CEO of AHCA/NCAL. 'This facility is an example of the great things that can be accomplished when we commit to person-centered care.'
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers' expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality award, LifeHOUSE Prestige Way may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver - Achievement in Quality award.
'This award is not simply a plaque that facilities hang on the wall and forget,' said Ed McMahon, Chair, AHCA/NCAL National Quality Award Board of Overseers. 'Facilities such as LifeHOUSE Prestige Way receive this award because they're committed to the constant journey of improving quality care.'
The awards are sponsored by AHCA/NCAL Associate Business Member My InnerView, by National Research Corporation. My InnerView represents the true voice of nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum. LifeHOUSE Prestige Way was one of 361 facilities to receive the Bronze level award. The award will be presented to LifeHOUSE Prestige Way during AHCA/NCAL's 64th Annual Convention and Exposition, October 6-9, 2013, in Phoenix, AZ.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Good Experience, Tour Went Well
I toured this community for my mother, and her needs. It was a pleasant tour overall, everything went well. The community was nice, and clean from what I saw. The staff I met was polite, and kind. It was a...
Impressed With the Staff's Big Patience
My grandmother is still settling into the community atmosphere but she's doing okay. The staff do their best to make her feel comfortable. I have been pleased with the set up of the facility. I am really...
This place was very clean. The area where my mom would be looked good. I know someone who used to work there. They did not give me good feedback on the staff. It is important that the staff are able to take...See all 16 community reviews
Housing Types Provided
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description;
- Confirm that the community offers services that are required for the senior’s specific needs and budget; and
- Check additional licensing and state audit information.
If you become aware of any information that should be updated or noted, please contact A Place for Mom.