Pheasant Ridge Senior Living Community

4435 Pheasant Ridge Road, Roanoke, VA 24014

About the community

At Pheasant Ridge Senior Living Community, we provide all of the support and assistance a person could need. Are you seeking respite care, memory care, or assisted living services and daily support? Our trained staff is happy to accommodate.

Our specialized, In the Moment® memory care program incorporates a team-approach method, which shifts away from outdated dementia care practices. We’re dedicated to understanding each resident, because we know their personality, history, and dementia journey is one-of-a-kind. We’ve created many distinguishable signature programs to help boost engagement, communication, and the recollection of memories.

Community Services and Amenities

We strive to create a worry-free lifestyle for residents. Say goodbye to mowing the lawn, fixing your own bathroom faucet, meal prep, and other chores of the past. Our community is also great for anyone who loves to travel. You no longer have to worry about anyone collecting the mail, watering the lawn, or raking the leaves. You can leave whenever you please and know that when you return, your home will be clean, tidy, and safely waiting for you.

In our memory care neighborhood, our Taste and Tell program helps residents connect and reminisce over sweet and savory meals. Residents can mix new flavors, touch new...

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Pheasant Ridge Senior Living Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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(866) 819-9754

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

On-site dining options

Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Recreational areas

Arts and crafts center
Piano or organ
Raised garden beds

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Visiting rabbi

Reviews of Pheasant Ridge Senior Living Community

4

(34 reviews)

Write a Review

Cleanliness

4.2

Care services

4.2

Staff

3.0

Meals & dining

5.0

Activities

4.2

Value for cost

4.1

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1-10 of 34 reviews

4.0
July 7, 2021
mary - Toured community
my review of Pheasant Ridge Senior Living Community

We did a tour with this community and it was very nice. The tour was good and the staff was very friendly and helpful. They answered all of our questions and gave us lots of information to consider.


4.0
June 30, 2021
Annette - Toured community
My review of Pheasant Ridge Senior Living Community (Milestone Retirement Communities)

Our family was able to do an in person tour, they still had some restrictions so we did have to gown up and mask up, but what we were able to see was really nice. It was clean, no fowl smells but the bathrooms were really small and a tiny shower. Our loved one is a pretty big guy so that was the only thing that stopped up from choosing this community.


3.0
April 8, 2021
Debbie J - Sibling of resident/client
Verified Review
Overall it is a nice place

The activities are back on their normal schedule but they are still being cautious, and our loved ones apartment is massive. They know every single patient there and all of their family members, however their communication could just use a little improvement.


5.0
February 8, 2021
anonymous - Spouse or partner of resident/client
Verified Review
A good place to be

I chose Pheasant Ridge because on my first initial visit, the guy I talked to when considering the facility was very knowledgeable about the staff that were going to be caring for my wife, the way that the facility operated, and was able to answer just about every question that I asked him. They seemed to have thorough access to care and the value for the money was good as well. I would tell others that during COVID it has been difficult to get a hold of staff members inside the facility which is hard since we are not able to go inside and visit ourselves. Overall it has been a good experience and I would recommend them.


4.0
November 17, 2020
Anonymous - Loved one of resident/client
I would recommend

We chose Pheasant Ridge Senior Living because the availability and they were the only ones who would take him. The room sizes here are generous. The best part about the community so far would be the staff members, they really do try. I do think during COVID they have done a great job and worked very hard. We did have some issues with communication in the beginning, but we worked together to resolve those. I would tell others to just make sure they understand what your needs and expectations are for your loved one. I would recommend.


1.0
October 6, 2020
Anonymous - Loved one of resident/client
Don't go here

I would want others to know when looking into Pheasant Ridge Senior Living that I was looking for a place that when her money ran out I wanted a place that would take her for medicaid and she also needed the memory care aspect. They told us they would definitely be able to keep her here for medicaid. We did not have it written in the contract but I confirmed it with the salesman many times. A few months later I found out that that was not true and they did not have medicaid. They were not very cooperative when I was questioning them about it and would not respond to my phone calls. They also never cleaned her room, I would clean her room and empty her trash myself. I also did not feel that some of the staff members treated her with the respect she deserves. Overall, we did not have a good experience here.


5.0
September 23, 2020
Anonymous - Toured community

[name removed] was wonderful! Answered all my questions and ones I hadn’t thought of. We’re in the works of getting my brother set up as a resident. Thank you for the help. I should have contacted you sooner!


4.0
September 16, 2020
bjones0405@comcast.net - Loved one of resident/client
Involved and patient

We chose this community because it had a good memory care unit. The room sizes are tight, not as tight as some that I have seen, but it is smaller. My mom says the food is great. My favorite part about the community is the activities director. She encourages residents to come participate, she knows everyone by name, she contacts the families when need be. When she goes home at night she worries about the residents. I would recommend this community.


5.0
September 10, 2020
Anonymous - Loved one of resident/client
Pheasant Ridge review

What really stood out to us first was that it was a smaller community with private rooms. The food is fantastic and the chef is great, they are very accommodating to each resident. Would recommend this community to a family or friend.


5.0
August 20, 2020
Jeffrey - Loved one of resident/client
Friendly Staff

We chose this because of the cost and the salesman [name removed], he made things really easy for us as well as [name removed] the accountant. They were all very helpful. The room sizes are average. The food was good for the residents. My favorite part about the community is the staff, when I needed help, they helped me in multiple ways. They were not as strict and it made it easier for me to deal with. I would recommend Pheasant Ridge Senior Living.


Frequently Asked Questions

Pheasant Ridge Senior Living Community offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Pheasant Ridge Senior Living Community has received an average review rating of 4 based on 34 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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