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About Assisted Living

Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.

Complete guide to assisted living
About Care Homes

Residential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.

More about care homes
Veterans Resources

VA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.

Guide to VA benefits for long-term care
About Home Care

Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

More about home care
About Independent Living

Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

Complete guide to independent living
About Memory Care

Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Complete guide to memory care
About Nursing Homes

Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

Complete guide to nursing homes
About Senior Apartments

Senior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.

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Richfield Living

3737 West Main Street, Salem, VA 24153

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About the community Richfield Living

Richfield Living in Salem, Virginia is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.

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Reviews for Richfield Living

3.5

(11 reviews)

Write a Review

Cleanliness

3.8

Care services

3.5

Staff

1.0

Meals & dining

3.0

Activities

3.6

Value for cost

3.8

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-11 of 11 reviews
1.0
February 3, 2021
Kimberly - Child of resident/client
Go elsewhere

My mother was denied the right to receive phone calls because the poa asked for a passcode to be used to screen her calls. The poa did not have her best interest in mind. The "man in charge" failed to take care of this properly and promptly after multiple attempts. This continued to be an issue for 4 months. A family should never have to endure this kind of pain and frustration from what's supposed to be a home that trust is instilled upon. Shame on you Richfield! My mother passed away and many phone calls missed that she had no knowledge of while she was in her "right frame of mind".

Reviewed on SeniorAdvisor.com

5.0
August 28, 2020
anonymous - Loved one of resident/client
Verified Review
Beautiful and peaceful community

Some activities they had were day trips, they would go out for breakfast or lunch. There is a calendar that has daily activities on it. You can order food at this community, but you can also make your own food. They have two different sizes for the one bedroom, they also have two bedroom apartments, cottages and studios This community is very beautiful, there is a garden, three lakes, walking trails and swings.

Reviewed on A Place For Mom

4.0
April 30, 2018
anonymous - Toured community

This property just my be the match for my parents. Because residents only pay for the amenities they want, this property is more affordable for the long term. I was able to tour this property on Friday, April 27, 2018. The tour guide was wonderful and has been employed by this company for 20 some odd years. Many of the employees have been employed there for a long time. I hope to take my parents to see this property.

Reviewed on SeniorAdvisor.com

3.0
June 8, 2017
anonymous - Toured community
Verified Review
Decent

We had a decent tour of this community.

Reviewed on SeniorAdvisor.com

5.0
January 18, 2017
anonymous - Loved one of resident/client
Verified Review
My mother's care

The care is outstanding for my mom and she is happy here. She just moved into the community. She is happy with the variety of the meals. We like the care from the staff who are very nice and helpful to her needs. We would recommend this community to other families. The is an outstanding value for great care.

Reviewed on SeniorAdvisor.com

0.5
February 2, 2016
anonymous - Loved one of resident/client
Pretty but ugly underneath

Beware! Nursing admin staff has changed so much it is hard what to expect. They say they are their for their residents, but staff and have an alcohol fueled board of directors meeting on the property. Mom was so neglected and even found a used syringe in her room. Staff were so unhappy, it made it a very unhapy place.

Reviewed on SeniorAdvisor.com

4.5
December 18, 2015
anonymous - Loved one of resident/client
Residents love it. Staff Caring

My mom lived @Knollwood Independent Living Apartments on the Richfield campus for almost 10 years. She was happy there socializing with the residents. The the staff is friendly and care about the residents. At 91 she now needs a little more personal care and we were relieved when she suggested the move to The Oaks, their assisted living facility. Many of the residents from Independent Living have moved there so she sees familiar faces. It is a beautiful facility and campus. The food is good. The housekeepers, kitchen, maintenance, medical and administrative staff are so kind and patient with the residents. Many of the staff have been there for years. So many activities for the residents. I urge anyone considering such a facility to go visit and talk with the residents. They gather in the "chat room", a large parlor, mid morning and afternoon each day for fellowship or on the front porch weather permitting so it is easy to connect with them.

Reviewed on SeniorAdvisor.com

3.0
September 27, 2014
Anonymous - Toured community
Verified Review
Review of Richfield Living Alzheimer's / Memory Care in Salem, VA

Staff nice. Location in convenient. smile

Reviewed on SeniorAdvisor.com

5.0
August 11, 2014
Anonymous - Loved one of resident/client
Verified Review
Skeptical Mom

I had discussed an independent retirement community with mom for three years. I hated to see her stuck in her home everyday, with no one around to talk with and do things with, since I work full time. When I finally talked her into looking, we found Richfield. She was very skeptical about any retirement community. I think all she could think of was a nursing home. Within one minute of walking in the door of the Knollwood Apartment building, I knew we had found the perfect place for mom. Everything from the cleanliness & design of the apartment to the staff and the residents were above all expectations. The residents of Knollwood were amazing! They sat and talked with mom for quite some time, letting her know how they felt about living there. When mom and I left from our initial tour and got in the car, she asked me how soon she could move in!

Reviewed on SeniorAdvisor.com

4.5
April 26, 2014
Anonymous - Loved one of resident/client
Verified Review
My aunt found lots of people she knew...

My aunt found lots of people she knew and could relate to. The staff has been very caring in helping her to adjust.

Reviewed on SeniorAdvisor.com

3.0
January 16, 2014
Anonymous - Toured community
Verified Review
We visited the Joseph ...

We visited the Joseph C. Thomas Center today, Jan. 16th. It is the memory care facility associated with Richfield Living. Our tour guide, Renee, did a good job with the tour and providing information. However, due to the overall size of the facility and the distance from our home I don't believe this will be on our final list of choices.

Reviewed on SeniorAdvisor.com
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Frequently Asked Questions about Richfield Living

Richfield Living offers Studio, Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.

Richfield Living has received an average review rating of 3.5 based on 11 reviews. See all reviews.


The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.