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The Harmony Collection at Roanoke - Assisted Living

4402 Pheasant Ridge Road, Roanoke, VA 24014
8.6
Review Score
18 reviews

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The Harmony Collection at Roanoke - Assisted Living community exterior
9 Photos
9 Photos available
7 Floor plans
7 Floor plans available
The Harmony Collection at Roanoke - Assisted Living in google map
LM - Family/friend
5.0
Review for The Harmony Collection at Roanoke - Assisted Living

I would recommend Harmony Collection. I felt that would be the best place for my son. And everyone was really good to him and took good care of him.Thanks to everyone.... Read more

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About the facility The Harmony Collection at Roanoke - Assisted Living

The Harmony Collective at Roanoke Assisted Living is unique to Roanoke, Virginia, with supportive levels of assisted living and a thoughtful array of amenities all under one roof. This community is passionate about serving residents with the utmost dedication and care. Nestled among the majestic Blue Ridge Mountains of southwest Virginia, this community blends the best in senior living with a comfortably vibrant lifestyle. Rest assured, with quality care like this, you and your loved one are in good hands.

Community Amenities and Services

The Harmony Collection at Roanoke combines personalized care with all the warmth and comfort of home. On-site, caring staff are available day in and day out, providing impeccable services and amenities such as transportation, personal laundry service, routine housekeeping and linen services, and help with grocery shopping. Medical services include convenient, on-site health care and specialized care for those with diabetic, incontinence, ambulatory, and memory care needs.

They offer unbeatable service and mouth-watering menu items in their restaurant-style dining area, where a professional chef prepares fresh, nutritious meals every day. Plus, they offer delicious vegetarian alternatives. The elegant dining room, cozy lounge areas, fireside living room, and senior-focused fitness center are just a few of the amenities most loved...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
The Harmony Collection at Roanoke - Assisted Living is a community within Harmony Senior Services properties. See all Harmony Senior Services communities.

Pricing for The Harmony Collection at Roanoke - Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
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$XXXX
/mo

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2 Bedrooms
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$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Harmony Collection at Roanoke - Assisted Living

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Compare

The Harmony Collection at Roanoke - Assisted Living4402 Pheasant Ridge Road, Roanoke, VA 24014
Woodland Hills Community3365 Ogden Rd, Roanoke, VA 24018
Brookdale Roanoke1127 Persinger Road Southwest, Roanoke, VA 24015
TerraBella Pheasant Ridge4435 Pheasant Ridge Rd, Roanoke, VA 24014
8.6
Review Score
18 reviews
9.6
Review Score
56 reviews
9.5
Review Score
28 reviews
9.1
Review Score
56 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at The Harmony Collection at Roanoke - Assisted Living

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Private patio, deck, or balcony
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Protestant Services
Other Religious Services

Reviews
for The Harmony Collection at Roanoke - Assisted Living

Write a Review
8.6
Review Score
18 reviews

Review Score

18 reviews
8.6

Out of 10


5 star

39%

4 star

45%

3 star

12%

2 star

0%

1 star

6%

A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Harmony Collection at Roanoke - Assisted Living has 18 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.6

Meals & Dining

3.9

Care Services

3.8

Activities

4.5

Staff

4.2

Value for Cost

3.6

Overall Experience
7
8
2
0
1
Date Submitted
1
4
6
Reviewer
0
14
4
0
Care Received
18
1-18 of 18 reviews
Sort by

5.0
LM - Family/Friend
Assisted Living
July 17, 2023
Verified Review
Review for The Harmony Collection at Roanoke - Assisted Living

I would recommend Harmony Collection. I felt that would be the best place for my son. And everyone was really good to him and took good care of him.Thanks to everyone.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Harmony Collection at Roanoke - Assisted Living

July 19, 2023

We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. If you ever need anything please don’t hesitate to reach out!


4.0
Anonymous - Family/Friend
Assisted Living
May 12, 2023
Verified Review
Positives and Negatives

They do not have the staffing to deliver what they say they provide. Their business office rarely returns emails or phone calls. The food could be improved. Most of the staff they do have are friendly and responsive. Their nurse manager does a very good job notifying family of urgent events.

Cleanliness

5

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

3

Response from The Harmony Collection at Roanoke - Assisted Living

May 15, 2023

It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience. We strive to provide a caring, loving environment at our communities and we appreciate your trust in caring for your loved one. Please email us at info@harmonyseniorservices.com so we can address your concerns directly.


4.0
Deborah - Family/Friend
Assisted Living
December 22, 2022
Verified Review
our families experience

[name removed] their marketing lady was fantastic to work with - as far as getting all the papers signed and our loved one moved in she made that process much easier. Their activities director [name removed] is great and so high energetic that made a great first impression. There is a really good amount of male population and while the activities director is fantastic, we do wish they made a little but more effort getting the males involved. Sometimes the staff members need a little bit or prompting or reminders but we understand they are incredibly busy so when they do what they are supposed to do, they do a great job.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

4

Staff

4

Value for Cost

5

Response from The Harmony Collection at Roanoke - Assisted Living

January 9, 2023

Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience


5.0
Anonymous - Toured community
Assisted Living
December 6, 2022
Verified Review
My Tour Experience at The Harmony Collection at Roanoke-Assisted Living

This was our top choice. The price was more than we wanted to spend, and the location was further from family.

Response from The Harmony Collection at Roanoke - Assisted Living

January 9, 2023

Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience


4.0
anonymous - Family/Friend
Assisted Living
November 7, 2022
Verified Review
Good layout, great staff and good care provided

What really stood out to us and what we really like about the community is the overall layout as well as the layout of the apartments - everything is very nice and the staff are very friendly. Based on our experience so far with The Harmony Collection at Roanoke we would recommend them to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4

Response from The Harmony Collection at Roanoke - Assisted Living

January 9, 2023

Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience


4.0
BF - Family/Friend
Assisted Living
September 29, 2022
Verified Review
This Is One of the Better Communities Out There

It has been a mostly good experience for us. I would recommend the community to others for their loved ones. The staff is friendly and they seem to want to help the residents and families. There are three meals a day served to the residents and they have choices to choose from. The portions could be a little larger according to my loved one. Some of the activities available include music, entertainment, bingo, and more for the residents to choose from.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

4

Value for Cost

4

Response from The Harmony Collection at Roanoke - Assisted Living

January 9, 2023

Thank you for your positive review! It is a pleasure to serve you and your family. We appreciate you taking the time to provide your feedback and willingness to share your experience


0.5
Maureen - Family/Friend
Assisted Living
November 22, 2021
Verified Review
would definitely not recommend

Our experience was awful, the only good thing about Harmony is the dining room, the food service, the physical therapist which were just outside services, and the sales lady she was amazing. Harmony is a beautiful place, the building itself is gorgeous, but we would never recommend this community to families. They charged us for level 5 care and our loved one was nowhere near level 5 care, and the care she didn't receive was almost non existent. There was a week where she went without a shower and there was little communication, the head nurse doesn't take any responsibility. A lot of residents living there now are leaving Harmony.

Cleanliness

0.5

Friendliness

4

Meals & Dining

4

Care Services

0.5

Activities

4

Staff

4

Value for Cost

0.5

Response from The Harmony Collection at Roanoke - Assisted Living

November 29, 2021

Maureen, We are sorry to hear about your experience at our community. We would greatly appreciate the opportunity to learn more about your specific situation. Please give us a call at your earliest convenience.


3.0
anonymous - Family/Friend
Assisted Living
November 18, 2021
Verified Review
Period of adjustment takes longer then you think

The place is very nice and the people are nice, and what struck us in the beginning is on our tour everyone was so friendly and interactive with one another. The residents would come us to us and introduce themselves and really made us feel welcomed. The dining area is very open, bright and airy. With our loved ones health we are still working the care services kinks and getting their medication down on a regular basis, but so far everything is good.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

4

Response from The Harmony Collection at Roanoke - Assisted Living

November 29, 2021

Thank you for your feedback.


4.0
anonymous - Toured community
Assisted Living
October 22, 2021
Verified Review
Our tour experience

Our family had an in person tour and the tour was wonderful the lady was very lovely but another community was able to accept our loved one with their level of care.

Response from The Harmony Collection at Roanoke - Assisted Living

October 28, 2021

Thank you.


4.0
Anonymous - Family/Friend
Assisted Living
September 10, 2021
Verified Review
One of the Nicer Assisted Living that Roanoke Has

I would encourage you to check out the community. The categories I scored lower is because I think they are understaffed; however, it is hard to find staff right now. Anytime there have been questions or concerns the administrative staff have been attentive towards answering my questions and my loved one.

Cleanliness

4

Friendliness

5

Meals & Dining

4.5

Care Services

3

Activities

4.5

Staff

3.5

Value for Cost

4.5

Response from The Harmony Collection at Roanoke - Assisted Living

October 28, 2021

Thank you for your review. We strive to provide a caring, loving environment in our communities and we appreciate your trust in caring for your loved one.


5.0
anonymous - Toured community
Assisted Living
August 26, 2021
Verified Review
Our tour experience

Our family had an in person tour experience and it is a very nice community, and the tour was very good. It was the most expensive community out of the ones we looked out, but everyone we visited with was super.


4.0
Richard - Toured community
Assisted Living
June 15, 2021
Verified Review
my review of The Harmony Collection at Roanoke - Assisted Living

we toured this community and the tour was good. The staff was friendly and informative, and they answered all of our questions. The price was higher than other communities in the area.


5.0
Anonymous - Family/Friend
Assisted Living
May 25, 2021
Verified Review

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

3


4.0
anonymous - Family/Friend
Assisted Living
May 24, 2021
Verified Review
my ratings

NA

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

3


5.0
Linda C - Family/Friend
Assisted Living
April 9, 2021
Verified Review
Harmony is our new family

The apts are well laid out, easily accessible, have a great view, and are beautiful. The clinical staff works very well together, and communicates with family, and keeps us updated. They have gone above and beyond to resolve any issues and to communicate with me. I would recommend this community to others.

Cleanliness

5

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

4

Value for Cost

5


3.0
anonymous - Family/Friend
Assisted Living
October 5, 2020
Verified Review
Be Aware

I had a great experience until my loved one broke a leg twice in this community. I also feel like the cleaning has relaxed. Their care services aren't as good as they used to. The staff isn't communicating with any changes with my loved one with me. I instead have to hear about these changes from my loved one. You need to ask questions, even if you don't get answers. Stay on top of what is going on there. This is a newer community, and I sometimes go in to visit my loved one and there is a smell of urine. This shouldn't be happening. The nurses don't want to take the time to assist my loved one at that time. They come up with the statement of I have something else to do.

Cleanliness

3

Friendliness

5

Care Services

3

Activities

5

Value for Cost

3


5.0
anonymous - Family/Friend
Assisted Living
May 22, 2020
Verified Review
Peace of mind

The biggest thing this community has offered my family is a safe place for our mom to enjoy living. Her being there has alleviated the stress on our family because we know she is being well taken care of. The staff are wonderful and my mom really likes them as well. The food is wonderful with chef inspired meals. My mom has made a nice little group of friends , too. They offer many activities and encourage the residents to participate. The staff work to motivate the residents to go as well. The communication has been good with newsletters and emails being sent to the families with updates. The community is brand new, so welcoming, feels like " a breath of fresh air, and the management staff are so nice and accommodating. My mom's apartment is spacious with a large bathroom.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

4


5.0
anonymous - Family/Friend
Assisted Living
May 14, 2020
Verified Review
A caring community

The Harmony Collection is a very caring community. They seem to take a one on one approach with all of their residents. They take good care of my dad. I chose this community because is was new and they had availability on the first floor, which was important to us. We looked at other communities but they didn't have availability on the first floor. The food is good and they offer a variety. Overall, we have been pleased.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

3


Neighborhood around The Harmony Collection at Roanoke - Assisted Living

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Frequently Asked Questions about The Harmony Collection at Roanoke - Assisted Living

The Harmony Collection at Roanoke - Assisted Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Harmony Collection at Roanoke - Assisted Living 8.6 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (540) 970-3524 to reach a resident at The Harmony Collection at Roanoke - Assisted Living.

To reach a resident at The Harmony Collection at Roanoke - Assisted Living call: (540) 970-3524



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.