Pacifica Senior Living Snohomish

My loved one was previously a resident at Pacifica Senior Living Snohomish and her experience at this facility was terrible. They were severely understaffed and we did not feel that this facility was a safe environment for our loved one at all. She was only a resident for a very brief time before we moved her out and into a different facility. I would not recommend Pacifica Senior Living Snohomish to others.

I have never seen my uncle so happy. He is participating in events. He is dancing, doing crafts, and socializing. Everyone is friendly. I, personally, don't feel I have to worry about him and his care now.

We have had a very challenging time with Pacifica Senior Living Snohomish. The new management seems to be struggling. The staff is over worked and stretched thin, and I suspect not valued, and that reflects on the level of care they are able to provide. I believe the corporate officers need to reevaluate why they are in this business and support their staff better so the staff can provide a better service. The food is always cold, they serve canned fruit instead of fresh fruit, and it's obvious that people don't feel respected or valued. Our dad is safe, and is getting fed and getting his meds but the communication and level of professionalism at this facility leaves much to be desired.

Great people, cute place, activities could be better. The bus hasn't been working since my mom moved in. So they haven't gone anywhere as promised. No bingo prizes, so I buy them for the players.

They are friendly, her room and the place is pretty clean, staff is nice and she has therapy coming in twice a week, I've never eaten there or gone to any activities. We are having a very good experience with Pacifica so far!! My mom really seems to like it there. We picked this community, because they are close, and they will take medicaid once she runs out of funds to private pay.

Our family had an in person tour and we thought the experience was very nice, it really was a toss up between this community and another and the only reason we chose the other community was their location was closest to our family.

We had a good tour at Pacifica Snohomish. The staff was very friendly. The living spaces were little cottages, which could be good or bad, depending on your loved one's needs. I just didn’t get the same overall good feeling from it as I did for the place we chose.

The community was nice. However, they told the family they wouldn't be able to care for my loved one and that is the reason we didn't go with them.

We had a very good tour experience with Pacifica Senior Living Snohomish. This was our second choice, and if for some reason it does not work out where my loved one is at now, this is where we would move her to. The staff were all very friendly and helpful. The reason we went with another facility initially was just because it felt light and airy when you walked in. Pacifica is a little more dark, I think it is just the paint colors used. Other than that this seemed like a wonderful facility.

I really enjoy visiting my Mother at Pacifica Snohomish. The staff are always so friendly and eager to greet me whenever I arrive. They make my Mother feel so at home. The community is always so clean and pleasant to walk around. I am so happy my Mother found this community!

My mom lived at Pacifica for a little over 2 years during the pandemic. After it was safe to visit, I did quite a few drop-in visits. I found out that my mom wasn’t eating breakfast or lunch - just dinner. I asked Pacifica to call me if my mom didn’t show up for lunch, but they never did. Pacifica was supposed to make sure my mom was dressed by 10:30 every morning. They were also supposed to put in her hearing aids. On several afternoon drop- in visits, her hearing aids were not in her ears and she was not dressed. A couple of times I showed up and found her bedding soiled. Her room smelled like urine. Pacifica has a friendly staff and the grounds are lovely, but they were understaffed. I gave them so many chances, but it got to the point where every time I showed up unannounced something was wrong. My mom is now thriving in another Assisted Living facility. The staff has never had any problems with my mom showing up for lunch or putting in her hearing aids.

The process was a lot easier than I was expecting. They're very receptive to requests. Unfortunately, I think they have some short-staffing issues, like a lot of places these days. So they're not quite as attentive as I would like them to be - but that's not to say they aren't attentive. My family member loves it there and is very happy with them. We just wish they could be more proactive in things like cleaning, emptying garbage, and things like that.

The caregivers are so nice and kind. I enjoy interacting with them everyday.

My sister has lived at Pacifica of Snohomish since August 2020. I can visit her often because she live 5 minutes away. The care team is friendly and have helped my sister acclimate to assisted living. I feel very positive about her living there. I also feel that if I have concerns I will be listened to and the care team will act.

Excellent staff, friendly and helpful. The director is available, reliable and easy to talk with.

Very friendly and caring staff. There is ample outdoor space to go for walks, watch the wildlife or just relax.

The community is disorganized and doesn't communicate very good I think they mean well but are not executing. The community is neat and clean and the staff are very friendly. would not recommend any community at this time

my husband received loving care from all staff during his stay in Memory Care. I had peace of mind knowing that his caregivers truly did care about him. The staff turnover rate was minimal during the time that he was there. I will forever be grateful to those who stuck by his side when i could no longer.

We were really attracted to the unique business model of the cottage concept. It allows for lower resident to staff ratios which was very appealing and a big draw for us. The activities are great and the food looks good. Pacifica's staff are very responsive, even the administrator takes my calls and responds immediately. The quality of care my mother receives at Pacifica has increased dramatically since the previous community she lived in.