Harbour Pointe Senior Living

We chose Harbour Pointe because of the location and the room accommodations. The caregivers for the most part have been great, but there are always just a few who are not as good. I would recommend to other families who are looking.

Our family had an in person tour with Harbour Pointe and the tour was great, it is a beautiful facility. We just did not choose this community because it was a little more pricey then what we were looking for.

It's a very nice facility. People seem to be friendly throughout. And watching over and maintenance of my parents has been very good. I have one in assisted living, and one in memory care. In memory care, I think they try as much as they can. They watch over him and talk to him. I think my dad appreciates the friendliness of the girls there helping him. He has incontinence issues, and at a previous facility, there was always a problem of odor. And I'm not sensing any of that here at Harbour Pointe. Especially considering the fact that he's in memory care and may not be able to let them know, they keep up with him very well. The assisited living side is very good too. My mother gets a fair degree of attention, but she doesn't have a high need for assistance at this point. Although she might be moving to a higher level - nothing at all to do with the facility. She's more the bulldog who won't admit she needs help. I've observed the food, and it looks pretty good. They'll bring snacks in the afternoon too. So they're well looked after in that way. I would definitely recommend this community to others.

The process was relatively easy at the time. The communication was very good and the move-in was very easy. Whenever we have a concern with the apt they respond very fast and they give us a heads up when my mom needs something. We also get weekly updates from the community. I would definitely recommend this community to others. The staff is very compassionate and competent.

[Date removed] I did move my mom into this place but after a week I am ready to move her out. They did not follow thru on their promises and their food is the worst I have ever had. My mom has been sick 3 times in a week.

This may be a great setting for either or both of my parents. I like that there is not clear delineation between independent & assisted living. It protects residents' privacy and allows couples to stay together in the same apartment. Even if one needs to eventually move to memory care, they can still spend much of their waking hours with their spouse residing on an upper floor. I particularly liked the restaurant-style dining room. When entering the building - seeing lobby and then dining area - it struck me as very much like a cruise ship. As my Dad loves cruises, this is definitely an appealing factor. I very much appreciated the Director of Sales & Marketing's extensive background experience on the memory care side of things. Was a great tour and may be a good place for my parents. Not ready to make decisions of this kind but now actively engaged in discussing with my parents. My parents would be moving from a large home so transition to apartment would be a dramatic change. My Mother is a super active person and an avid volunteer. Not sure it's right for her at this stage but in terms of finding a place well suited to meet both of my parents' needs, this is likely the closest fit.

I had a great tour at Harbour Pointe as a preview for my mother. The staff was very informative and pleasant. the dining room is spectacular and the meal options look top notch. The suites are spacious and bright. For my situation, this location is a bit farther than I'd like from my home in Bothell.

The reason why we chose this location is because they had independent living. My parents have their own little apartment but are frequently checked on by their excellent staff to make sure that they are ok. Their staff team calls me almost every day just to let me know how things are going: if they need medication or things like that. They are very spot on. They get them promptly for their meals and escort them to the dining area. They love the food and I join almost every other day to eat there as well. They have several options for meals and it is excellent. They sure do have plenty of activities provided as well like musicians that comes in to play piano and they go on outings. They drive around to see the Christmas lights, they take them grocery shopping, and to Costco. They just have a variety of things. I definitely recommend this location to others because the staff is so personable. They all know my relative’s name, they provide a necklace for them to push just in case something happens and someone is there within a minute, and they just take really good care of everyone. It is really nice to have them in a happy free place but, at the same time, being watched over by the staff team.

This would have been our first choice, unfortunately, there was a waiting and it was in a different city. I thought the staff were very friendly and did an excellent job with giving us a tour of their community.

I think the staff at Harbour Pointe Retirement listened to us in terms of my loved one's situation and worked well with us with his level of care. They were attentive to what he would need and what would be best and I appreciated that.

I was rushed to help my mom find a place, which was difficult because I live on the east coast. We toured four facilities in one day and found this to be the best fit. The staff was very accommodating and the facility has all levels of care available in case my mother needs additional services later. The food was really good and they'll make a snack for her in the middle of the night if she is up. Everything was very clean and organized. Several women were waiting to meet my mom when she arrived which was very welcoming.

visited for dinner and tour. Met with Linda Asait who was very helpful. Enjoyed the open atmosphere, food quality and choices, availability of physical therapy 5 days a week. Room spacious but have issues with kitchen space. Preferred master does not have walkin shower, other bedroom does.