A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

NHC Place at Cool Springs

211 Cool Springs Blvd, Franklin, TN 37069

For more information about senior living options


NHC Place at Cool Springs in google map
street view of NHC Place at Cool Springs
Pete Jackson - Resident/client
4.5
Great care

One year ago this week I was admitted to NHC for approx 50 days bringing not the best attitude about being there. After a very short time I found my care was of utmost importance to all of those who were there to take care of me. I could not have asked for any better care while being there from the rehab people to the janitors, everyone made me feel as though I was the most important person in the building. I will forever be indebted for the care that put me back into a normal life. Thanks... Read more

Read all reviews

About the facility NHC Place at Cool Springs

NHC Place at Cool Springs in Franklin, Tennessee is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
NHC Place at Cool Springs is a community within National Healthcare Corporation properties. See all National Healthcare Corporation communities.

Is this your business?

Amenities at NHC Place at Cool Springs

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Vegetarian
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered

Facility Amenities

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas

Services

Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

Similar communities nearby

1 / 4
Find Senior Living
There are 21 facilities near Franklin, TN

Maristone of Franklin

347 Riverside Dr, Franklin, TN 37064

$X,XXX+ monthly

4.0

(39 reviews)

Studio, 1bd, 2bd, Semi-Private

Maristone of Franklin is a memory care and assisted living community located about 15 miles south of Nashville in the city of Franklin, Williamson County, Tennessee. With both Williamson Square and the Watson Glen Shopping Center less than a mile away, residents of this community have easy access...

Harmony at Brentwood

9045 Church St E, Brentwood, TN 37027

$X,XXX+ monthly

4.5

(19 reviews)

Studio, 1bd, 2bd, Semi-Private

Welcome to Harmony at BrentwoodIndependent Living | Assisted Living | Memory CareIn our continued effort to meet the demand of seniors in Brentwood, Tennessee, we are offering Virtual Tours, an enhanced screening procedure for new residents, along with the security, support, services and...

The Hearth at Franklin

1035 Fulton Greer Ln, Franklin, TN 37064

$X,XXX+ monthly

4.3

(41 reviews)

Studio, 1bd, 2bd, Semi-Private

The Hearth is proud to offer Viking Pure Solutions’ electrochemically activated cleaning and disinfecting systems for our residents in each of our communities! This revolutionary safe and effective cleaner provides protection for our residents, teams, and families providing state of the art...

Symphony Assisted Living

1020 Harmony Hills Dr, Franklin, TN 37067

$X,XXX+ monthly

3.6

(8 reviews)

Studio, 1bd

Morning Pointe of Franklin (TN)

1005 Generations Way, Franklin, TN 37064

$X,XXX+ monthly

3.4

(9 reviews)

Studio, 1bd, 2bd

Morning Pointe of Franklin, TN Assisted Living Community and The Lantern Alzheimer's Memory Care Program OPENING LATE 2015- NEW FRANKLIN, TN SENIOR LIVING CAMPUS 120 New Assisted Living Living and Alzheimer's Memory Care Apartments Morning Pointe is a senior living retirement community that...

Belvedere Commons of Franklin

303 S Royal Oaks Blvd, Franklin, TN 37064

$X,XXX+ monthly

3.7

(48 reviews)

Studio, 1bd, Semi-Private

Belvedere Commons of Franklin Assisted Living and Memory Care Community is conveniently located in beautiful Franklin, Tennessee. Our convenient location to hospitals, shopping, dining and only a short drive from Nashville makes our community the perfect home to many Tennessee seniors. At...

Somerby Franklin

870 Oak Meadow Drive, Franklin, TN 37064

$X,XXX+ monthly

4.0

(20 reviews)

Studio, 1bd, 2bd

Close to the glitz and glamour of Nashville, Somerby Franklin is tucked away in idyllic Franklin. This quaint, historic town is a cozy and convenient place to settle and is frequently ranked as one of the best places to retire in the U.S. Somerby Franklin simply sparkles with the best of what...

Morning Pointe of Brentwood

1522 Wilson Pike, Brentwood, TN 37027

$X,XXX+ monthly

4.5

(15 reviews)

Studio, 1bd, 2bd

Conveniently located at 1522 Wilson Pike just north of the intersection of Moores Lane and Wilson Pike, Morning Pointe of Brentwood is a state-of-the-art assisted living community located on eight acres. The facility also offers The Lantern Alzheimer's Memory Care program in a secured dedicated...

Canterfield of Franklin

7015 Moores Ln, Brentwood, TN 37027

$X,XXX+ monthly

4.8

(8 reviews)

Studio, 1bd, 2bd, Semi-Private

Canterfield of Franklin is very proud to be a part of a growing service community in Williamson County, Tennessee, meeting the needs of senior adults. We are family owned and operated, with a business model deeply rooted in both the hospitality and restaurant industries. This family tradition...

NHC Place at Cool Springs

211 Cool Springs Blvd, Franklin, TN 37069

$X,XXX+ monthly

3.2

(17 reviews)

Studio, 1bd, 2bd, Semi-Private

NHC Place Cool Springs is located in Franklin, TN and provides an assisted living facility, memory care facility, rehabilitation and a specialized healthcare facility. National Healthcare Corporation was founded in 1971 by Dr. Carl E Adams who is a physician and community leader in Murfreesboro,...

Reviews

for NHC Place at Cool Springs
3.2(17 reviews)
Write a Review
Cleanliness

3.6

Friendliness

3.4

Meals & Dining

No data collected

Care Services

3.2

Activities

3.3

Staff

No data collected

Value for Cost

3.2

Overall Experience
4
7
1
0
5
Date Submitted
0
0
0
Reviewer
1
9
7
0
Care Received
0
17
1-17 of 17 reviews
Sort by

4.5
Pete Jackson - Resident/client
Memory Care
April 11, 2020
Great care

One year ago this week I was admitted to NHC for approx 50 days bringing not the best attitude about being there. After a very short time I found my care was of utmost importance to all of those who were there to take care of me. I could not have asked for any better care while being there from the rehab people to the janitors, everyone made me feel as though I was the most important person in the building. I will forever be indebted for the care that put me back into a normal life. Thanks

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


1.0
Cnnash701 - Loved one of resident/client
Memory Care
October 13, 2019
The visit had us fooled - this place is awful

I’m noticing that many of these 5 star reviews are from people that just visited, not actually stayed or had a loved one stay there. When my brother and I toured this facility we were immensely impressed. It’s new and clean, and the admissions staff talked a really good game. It came highly recommended from several people. After having been there for just a few days, we realized the reality of this place. In a word, it’s atrocious. We were in skilled nursing. There’s nothing skilled about it. A doctor? Not a chance. No one is actually managing care. No one is managing medicine. If you’re a family member trying to help advocate or manage any part of anything for your loved one, your suggestions are ignored and dismissed. Even if they agree, nothing ever happens or changes. If we weren’t there several hours every day, I’m scared to even think what shape my dad would be in. Most of the nursing staff are contracted - meaning it’s someone new all the time. They aren’t employed by NHC. It’s some other company so they have no familiarity with the patients or the system or the facility. One lady couldn’t even print off a list of current meds. We were there almost 3 weeks before the staff realized their patient was blind. Let that sink in. The staff has zero communication between each other. Management is non-existent. They complained to us about his agitation, yet no one tried to figure out the source of it. Once, I quickly realized he was so constipated he needed an enema. That would make me agitated! Before we came there the staff was fully aware of care needs and we were told they could handle it. After a few days, his “agitation” caused them to DEMAND that we have 24/7 sitter service (to the tune of almost $17k per month...yes seventeen thousand dollars) or they’re going to “send him out”. That means they call 911 and they bring him to an ER somewhere. There is no “care” there. Our sitters tell us that many times he doesn’t even get his meds. These contracted people come in and if he’s asleep or if he resists at all, they just walk out. No meds. It looks clean in there but if you wipe the floor, it’s filthy. The food isn’t bad - probably the best thing about this place. NHC has made a traumatic experience for our family exponentially worse. Please do not send your loved on there. I wouldn’t wish this on an enemy.

Cleanliness

2

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Andrea Alcorn - Loved one of resident/client
Memory Care
December 22, 2018
Verified Review
Horrible Place With No Compassion For Elderly

Horrible place that should not be allowed to pretend to care for elderly people. They don’t care nor have any compassion for the elderly. They bait and switch and lie to get patients. Negligent and send erroneous bills and lie. Horrible experience.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Andrea Alcorn - Loved one of resident/client
Memory Care
November 16, 2018
Verified Review
Management Doesn’t Care About People

The management doesn’t care about people. Buyer Beware. They make promises and don’t follow through. So sad for our elderly population.

Cleanliness

1

Friendliness

0.5

Care Services

0.5

Activities

1

Value for Cost

1


4.0
anonymous - Loved one of resident/client
Memory Care
January 12, 2018
Verified Review
Good Rehab

My grandmother was here for about 3 weeks. It was a good experience. It was nice but its in a hospital setting. It was carpeted and clean. The food was fantastic and she loved that we could eat with her in the dining room. The therapist were great and she showed improvement in a short time. I would recommend this place if you need a rehabilitation place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


1.0
Anonymous - Loved one of resident/client
Memory Care
September 29, 2014
They need a reminder of the standards of care.

As a healthcare provider myself I was appalled at the care my family member received at NHC Cool Springs. He was admitted for rehab after a hip fracture and let's just say he came out worse than when he went in. The staff didn't help him out of bed for days (using short staffing as an excuse), didn't make sure he could reach his food when meals were delivered, didn't offer to help him up to the bathroom (because of this he is now incontinent), and didn't turn him in the bed to avoid pressure ulcers. So after 6 weeks of "rehab" he has three pressure ulcers that require him to see a wound specialist. One is a stage 4! NHC in no way met the standard of care. If you have a loved one that truly needs adequate nursing care and rehabilitation... Keep searching! NHC apparently doesn't have enough staff (or standards) to make sure the patients eat, pee, and feet don't rot off.

Cleanliness

3

Friendliness

2.5

Care Services

1

Activities

1

Value for Cost

1


5.0
Loved one - Loved one of resident/client
Memory Care
September 18, 2014
Verified Review
Very nice community!

Things have gone great with NHC Place! It's a beautiful, clean, extremely well kept facility. The staff have all been very professional, communicative, and just a really caring group of people. I wouldn't hesitate to recommend it to anyone looking for care in the area.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
J W - Loved one of resident/client
Memory Care
June 18, 2014
Verified Review
Nice place, overall

Overall we've been very pleased with how things have gone with NHC Place. The staff have all been very helpful and knowledgeable, and they made Mom's transition to their community very easy. It's a nice looking place, they keep everything looking clean and well kept, and they do a great job taking care of my loved one.

Cleanliness

5

Friendliness

4

Care Services

5

Activities

4.5

Value for Cost

4.5


1.0
Anonymous - Loved one of resident/client
Memory Care
May 28, 2014
Horrible memory care treatment

If you love your family member, please do not consider this place for memory care.

Cleanliness

4

Friendliness

3

Care Services

0.5

Activities

3

Value for Cost

1


4.0
Daughter - Toured community
Memory Care
October 18, 2013
Verified Review
Nicer memory care

It was full when we were looking, it's nicer. I can't really remember but I beleive the memory care facilty is one I would prefer for my mother to be in. If I'm remembering correctly, the way it was set up was just more pleasant.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
September 5, 2013
Verified Review
Nice facility, but much ext...

Nice facility, but much extremely high prices for smaller apartments than first facility we toured. no laundry appliances in apartments, kitchens & appliances too small.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Pam - Loved one of resident/client
Memory Care
September 4, 2013
Verified Review
Hopeful with rehab

It's been a long hard battle but she's imporiving now and we're hoping for the best. She's almost 92 and we know she's not going to be what she was before but we're hopeful. The rehab started out slowly but we're very pleased now, we had a little bit of a rough start but we're very pleased with what they're doing now. I think a lot of it had to do with the fact that we got there on the weekend and there were just a lot of different circumstances surrounding it. We talked to them about it and now everything is much better.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
June 27, 2013
Verified Review
$3,840 studio per month or ...

$3,840 studio per month or $128 per day PLUS $15/day for Level 2 assistance PLUS $9/ day for med adm if less than 7 pills PLUS $33/m laundry TOTALS $4,593 studio per month GOOD - LIKE Kirby Pine in that resident can move in and out of other levels of care (rehab, alzhimer, 24 hr skilled nursing) as needed but at higher cost

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
A Place For Mom Customer - Toured community
Memory Care
December 26, 2012
Verified Review
Loved the looks of the community.

Loved the looks of the community.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Would like to have Mother see this on...

Would like to have Mother see this one for sure. It is pricier, but have not had a discussion with the director yet. Our first tour was on the weekend and conducted by social Worker who was very pleasant and showed us around, but did not have the detailed knowledge regarding availability and financial information. the Director and I have played phone tag and I have not had the opportunity to discuss further with her.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
A Place For Mom Customer - Toured community
Memory Care
December 24, 2012
Verified Review
Really big and not as personal a feel...

Really big and not as personal a feeling to it. Lovely rooms - very expensive. Care is ala carte. Stressed the ability to get to exits by themselves in 13 minutes. They will "escort" residents to meals, activities, but don't push them. Again, they stress they have to get themselves around. Nice menus. One bedroom units available - we would need 1st floor - they thought there was one open.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
A Place For Mom Customer - Toured community
Memory Care
December 22, 2012
Verified Review
NHC has the REHAB facility. That is ...

NHC has the REHAB facility. That is what we are looking for.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Additional reviews gathered from Senior Advisor

Simplify how you search for senior living and home care

Understand care options
Simplify your search
Evaluate communities

Our service is free as we're paid by our participating communities and providers

Get Connected

Neighborhood around NHC Place at Cool Springs

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about NHC Place at Cool Springs

NHC Place at Cool Springs offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

NHC Place at Cool Springs has received an average review rating of 3.2 based on 17 reviews. See all reviews.

Call (615) 778-6800 to reach a resident at NHC Place at Cool Springs.

To reach a resident at NHC Place at Cool Springs call: (615) 778-6800



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.