Merrill Gardens at Auburn

Satisfactory to excellent. We picked this community because of the availability and location near family were deciding factors.

My loved one is currently a resident at Merrill Gardens at Auburn. The staff is incredibly helpful, super nice and very knowledgeable. The logistics were well coordinated for the move in process. I recommend bringing an extra hand truck. All of the hallways are wide. Communication with the family is excellent! The staff is very proactive and responsive. The entire staff is over the top nice. The food is fantastic; fine dining. The chef does a wonderful job with the menu and there's many options to choose from for all meals. I personally enjoy the wine selections. They have daily activities (Mom especially enjoys the daily movies, bingo and a visit every couple months or so to get her hair and nails done). There's always something to do and plenty of companionship. This facility is a fantastic place and is the perfect home for mom! I would recommend this facility to others.

What we like the most about the Merrill Gardens at Auburn is the staff, they are very nice and professional. The residents living there seem happy which helps her during the adjustment period. The community is also very clean!

This is a wonderful community for our loved one. Our family is pleased with the care our loved one is receiving from the caring staff. The communication with the staff has been wonderful. There are three meals a day served to the residents, and they have choices for the residents to choose from. Overall, this is a community I would recommend to friends for their loved ones.

I toured this facility, it was wonderful! Had my loved one's care needs not have changed, we would have definitely moved her into this facility.

The meals seem to be the only area lacking. Our mother feels they over salt most things. She is enjoying most aspects considering she did not want to go to assisted living. The staff is outstanding and the facility is well appointed

Good community, too far from family.

We are very happy with Merrill Gardens. It is not a depressing environment, it is more bright and cheery. We have had other experiences with facilities where it is depressing right when you walk in the door. When we walk in the door here, there is a lot of things happening and just feels more positive. I would recommend to other families.

Staff and residents are quite friendly. The facility is new and well designed. Meals are a bit of a problem. From the time you sit down it can sometimes take up to 2 hours to get a meal. Often the food is cold to boot. Not exactly the “gourmet meals” they promote. My mother has basically given up on regular meals at the dining area. She subsists instead on sandwiches and breakfast cereal. Disappointing to us because that was one of the primary reasons to move to assisted living.

I ended up picking this facility for my loved one because it’s a new facility and she would be close to me. In the beginning, there were a few small problems but those have been corrected. The staff members are very friendly and helpful. I am very happy that I placed my loved one here. The food here is excellent and they serve a variety of things like prime rib, stew, and BBQ. I would recommend this facility to other families.

Merrill Gardens at Auburn is a nice and clean facility. The staff is very friendly and attentive to my mom's needs. She likes the food that they offer. They do offer activities that my mom likes and participates in, such as Bingo and she enjoys the singing. They have a nice courtyard there for them to be able to sit or walk around and enjoy the outdoors. I feel she is in a safe and secure environment.

We toured the beautiful community and was very happy with the cleanliness. The staff were very nice and were able to answer the questions on the care that is offered. We liked the dining area and the menu of the meals with healthy choices. The activities are offered to those who want to participate. We really like the community for my father but the cost was higher than expected. We do recommend this beautiful community to other families.

When my mom was apart of this community she had good care and she enjoyed her stay very much. It is a brand new faculty and doe not have their AL license yet. In April they will have their license for AL. With that in mind they were limited in what they could provide. However they had an outside agency help with the care for the residents. It was a good experience even though it was limited.

My dad just moved in. He loves it, he already calls Merrill Gardens his home. His absolute favorite thing is his walk in shower! Falling has been such a big concern for him. He loves the food and everyone is nice!! His apartment is just lovely.

When I toured the Merrill Gardens at Auburn, I noticed that the place was very nice and so were the people. When I got there for my tour, the tour guide was on time and had a lot of information for me. The place was a good choice, but we picked another community that we thought would for my mother's needs better.

This looked like a nice community when I visited. This community is in a busy area, however I was looking for something a little quieter. The people I met were nice.