Brookdale Foundation House

The staff is very friendly and helpful at Brookdale Foundation House. The dining staff really spoil you. The maintenance staff is prompt about needs and even brings your packages to your apartment from the front desk. The apartments are spacious with lots of storage. Families are notified of important information by email. I would recommend Brookdale Foundation House to anyone looking for senior living.

It was a relief to [name removed]and me to have so many beautiful caregivers helping with the care that [name removed]needed 24 hours a day. [name removed]tells me that she thinks her new home is so beautiful and she is so grateful that we found Brookdale memory care. She is a happy girl with all the love that came her way from fellow residents and the staff at Brookdale.

My mom has been living at Brookdale for almost a year. Mom is in memory care. The staff and caregivers are always so nice and helpful. I’m there at least once a week, I have always been happy the way they treat my mom. Most of all mom seems happy. The caregivers go up and beyond to help the patients. I enjoy coming to visit , sitting in on activities. I’m so great full my mom lives there. I don’t have a worry, they take excellent care of my mom!!!

5 for all categories! Everyone is so friendly and supportive-very many different activities such as art, bingo and bridge. Movies nights etc. And even a resident run library. My mom has a very nice sized one bedroom apartment that fits her needs perfectly. I would definitely recommend Brookdale Foundation House to others looking.

Make sure that they understand what to expect when couples live together, considered "Independent" and what happens in case of an emergency. Just be cause there is "a pull chord" in the room doesn't mean staff will help. Everyday staff fantastic! The admin ok. Made promises not kept. When had an emergency did not check in. It took over a week !! That's when out of town family came to see what was going on!

5 stars all the way around. What sticks out most about Brookdale Foundation House is the staff. They are all very caring, friendly and answer your questions in a timely manner. The grounds are beautiful and the apartments have a great layout to them. Also there is no foul smell! The only thing we smell is good food. I would absolutely recommend Brookdale and always do.

My loved one fell, and had to go to the hospital, and I needed to find a place right away. This community was pretty, reasonably priced, and close by. The sales director and executive director did an assessment and said that they could handle my loved one's condition. They were not able to take care of my loved one, and he ended up going back to the hospital. Overall, it was not a happy experience.

This is a wonderful place for your loved ones. Staff of all positions care about the residents. Food is great and the rooms are clean and nice size. I have eatened at BFH and the food has always been great.

Brookdale Foundation House has been a really good and safe environment for our loved one and based on our experience we would recommend them to other families.

This community is always very clean and very well taken care our - they did have an covid outbreak at one point but they handled that situation very well. They are starting to bring back activities on a smaller scale and overall the staff are very friendly and good to work with. We will say the communication with the administrative team, the orientation process as well as the meals those could be improved.

What we really like about this community is the staff, they are very friendly and activities look like they would be good. However our family member is not one to go out and participate and there does not seem to be any encouragement there. Also communication with nursing staff could be better including the follow through. There was a huge bill the second month and while they said it would be more it was double, there was really no warning for that. That definitely could be improved .

Our family had an in person tour and it was a good overall tour experience but location was very important to us so ultimately this community was not going to be suitable for our loved one.

This community has just been wonderful. I have already recommended this community to two family friends. It was a great transition for my mom and the staff are friendly and clean it has just been wonderful for my loved one. The director are great. They have activities like bingo, bridge, outings to go eat and more for the residents to do and stay busy and active. They also frequently test for covid to stay safe in the community.

They're' always open to hearing what you have to say and what needs to be changed for your loved one - their likes and dislikes. They seem to remember the things that are important to my mom. They're just super friendly, and they take the time to get to know her. I haven't encountered anything they've said that doesn't happen. It's a nice, pleasant, comfortable environment. They seem to have a nice variety of activities. It's kind pf pricey, but still a good value And my mom is happy there, which speaks volumes to us.

Things were great at first but it went downhill right when she got here. The people were super nice and positive and promised a lot of great things but they were not carried through with. We came to visit a few times and there were barely any staff there. I was told by someone they only had 2 people staffing the whole place and there are 24 residents there. They forgot to get her for a couple of meals. We had to end up taking her down to eat and we sat there for 20 minutes and she still had not gotten her food. We could not trust them even when we were there, so we definitely could not trust them when we were not there. I do not think the memory care portion of the facility is set up very well, it seemed to be an after thought. The apartments and the facility are beautiful, but it was not sustainable. We decided it was not going to work and pulled her out.

It is so important to know that my parents are being cared for by a well trained nursing staff with an RN on the premises. Thank you for making their transition to assisted living as easy as it could be. Six months later, we are still pleased with the decision to move them into Brookdale Foundation House .

This is an older community and I didn't care for the memory care. The rooms were dark and had low ceilings.

The staff was great and they were very inviting. Had more of a nursing home feeling than independent living.

This community looks like a cruise ship but was not the right feeling that I was looking for. The people did not seem connected at all. A lot of staff walked by and did not say anything at all. Customer service seemed to be lacking but the residents were awesome, engaged and very friendly. The community could use a remodel. Very dark and could use more natural light for the residents.