Brookdale Foundation House

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We chose Brookdale Foundation House because the rooms were pretty big and the location is not on a main street so it is nice and quiet and surrounded by trees. We have not seen any administrative staff since we have moved my mom in here. They were very involved in the beginning. activities very limited due to covid but they are trying to open things back up as we are allowed. I think once there is more to do, it will be perfect fit for my mom. I would recommend to others looking.

Our loved one is in an independent village, and the house keeping comes once a week. Everything is well maintained, everyone we have spoke with over the phone has been very friendly. The activities are still limited but they are tying to bring them back. Even during the pandemic they put in effort to keep the activities going, like playing bingo.

Management is upfront and open to conversation. communication is good between the staff and our loved ones, they keep us informed and up to date. The community is neat and clean and the staff is really friendly. I would recommend this community based on my experence.

Everyone is very friendly and happy and smiling. Once they get activities going and Covid is over, I think it’s going to be very good. It's definitely been a struggle, but they've been really responsive to me. They clean the independent cottages once a week. They're good people, our only problem was with a resident ambassador who is kind of doom and gloom. But the facility did address the issue for us. The food looks pretty good, but my loved one says it’s too salty, and pretty heavy (not enough fresh options). We’re concerned that the ice cream contains aspartame. But they do have low-sodium, low-fat menu options (not sure my loved one remembers that, with memory issues. . .) Before Covid they used to take weekly trips to the store, drop people off at church, etc. Now she's just renting a place, having it cleaned and getting food. They did give us a considerable discount for the first year. Basically we’re just trying to wait it out until things get better after Covid.

I was very impressed With BrookDale Foundation House. The staff were very friendly and [name removed] the sales manager was very nice and answered all my questions. I ate lunch and the food was very good. The rooms were a good size and I liked the lay out. When I first walked in, I felt like i was walking into a lobby of a nice hotel. I will probably set up a lunch with my dad this week. The only draw back is, i don't know if i can say this right, but its not necessarily cozy or home like. I will bring my dad and see what he thinks

We are enjoying our tidy cottage. It is well maintained and feels like home. the dining experience is worthy, and it offers an excellent time to meet with friends and acquaintances. Our family has joined us here for meals and brunches often. And, best of all is the opportunity to enjoy outside activities. The luncheon dates, museum tours, jazz concerts and theater opportunities are great. Most of all, I appreciate the constant willingness of the management to listen to needs and suggestions.

Very nice and welcoming community we enjoy being there. Good people. We could live here.

[Name removed] was somewhat helpful, but felt very pushy. Our tour only included a walk thru of 1 apartment right off parking area and a view of activity calendar. We're were "told" there was a drinking room, activity room, laundry room and courtyard, but were not able to see any of that because there were residents there. Very unsatisfied.

Amazing staff, beautiful property,wonderful amenities, good price too! Very impressive! Thank you [Removed]!

My wife and I toured here when we were originally looking for a new place to live. They were very nice and at one point we were even thinking of moving in to one of their one bedroom apartments. However, they didn’t offer memory care which is something that my wife would eventually need. Just from what I remember seeing, it looked like they were keeping up with everything. We were able to try a meal there and the food was good. Overall, it wasn’t a bad place. We just didn’t choose them because of their lack of memory care available.

Dad has only been at this community for a short time and so far things are going well. The staff are friendly and they have different levels of experience. The community is pleasant looking and is in a good location for us. He likes the food. I think they could plan a little better for the orientation of new residents.

I had recently taken a tour of this community for my mother and she actually really liked it and we ended up putting down a deposit. We ended up not being able to qualify for the extra assistance my mother was going to need and had to back out of the plan of moving in. I am just disappointed that it took multiple months for my mother to get her down deposit that she was promised back. I actually had to step in and put matters into my own hands because they where giving her the run around.

My loved one has recently made the moved into this community and at this point everything has been going just fine for him. Every time I speak to him he is always in good spirits and seems to be enjoying himself as best as possible.

Overall the staff are taking good care of my mom and doing a good job. She is sleeping in a clean room, eating tasty meals, and getting involved with some activities. I would recommend this community to those I know who may need the help.

The hook was good but the follow up has been a disappointment. My mom has been a challenge but I have found that I have to do the conversation initiating,coordination of care etc. Once she was there, I feel lost. When I mentioned the promise of resident escorts for orientation, nobody seemed to know what I was talking about. Feeling frustrated but it has been 3wks. They threatened to throw her out after the first week despite knowing she has dementia. I know it's hard but feel like I'm free floating

My mother is liking everything so far and is very pleased with how things have been going. The staff have been very helpful with getting her adjusted and acquainted with the other residents in her new living environment. She has been loving all of the food which is a huge plus for my family as well as the Sunday drives they take all of the residents on. Overall this is a great place and I would defiantly recommend it to anyone.

My mother is starting to adjust at Brookdale Foundation House. She isn't getting involved in activities but they do pass out flyers so she knows what's going on. We chose Brookdale because it was very spacious, clean and seemed social when we toured.

My only concern with this community is some of the charges they spring on you. The staff seem friendly. Mom is enjoying some of the daily activities offered. The community is clean and well taken care of. The food is excellent. I would recommend this community.

The staff have done an excellent job on keeping the community well maintained and kept clean. They are also very attentive to my mothers needs and making sure she is comfortable and feels safe. The only complaint she has had was that the meals need improvement and change.

There are a lot of activities for the residents to enjoy. The staff are great and very helpful. They are working with him as he has special dietary needs. The community has a nice layout and is kept clean. I would recommend this community.