We picked this community for our loved one because, of the close proximity to me. There is room for improvement. I expect more for the money. The staff should do better or get paid more for quality care of resident, their well being and their belongings.... Read more
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Review Score
12 reviewsOut of 10
5 star
42%
4 star
42%
3 star
0%
2 star
9%
1 star
9%
A Place for Mom has scored The Terrace at Priceville with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, The Terrace at Priceville has 12 reviews with an average "overall experience" of 4 out of 5.
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We picked this community for our loved one because, of the close proximity to me. There is room for improvement. I expect more for the money. The staff should do better or get paid more for quality care of resident, their well being and their belongings.
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Response from The Terrace at Priceville
July 25, 2023Hi. I am the Executive Director and want every family and resident to have a five star experience at The Terrace at Priceville, I would welcome the chance to sit down and hear your thoughts as we are always looking to improve upon the services we provide our residents. Please contact me at your earliest convenience so we can chat.
The tour was nice. The facilities had a construction area from a recent flash flood. It ws clean and quiet. When they found out that my loved one, had to go to the hospital to get his meds adjusted, they told us he was not a good fit for them.
Response from The Terrace at Priceville
May 17, 2023Thanks for taking the time to visit The Terrace at Priceville. It is our responsibility to assess each resident's needs prior to move-in as we want residents to call The Terrace home for years to come. When an individual will need a higher level of care than we can provide we will let families know and help with suggestions of other communities that may be a better fit for their loved one. Best wishes as you continue that search and let us know if we can be of further assistance.
My loved one is a resident at The Terrace at Priceville. We've been very pleased with this facility. The staff is friendly and helpful. I would recommend The Terrace at Priceville to family and friends.
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Response from The Terrace at Priceville
April 25, 2023Thanks for your five-star review of The Terrace at Priceville. We are thrilled to hear that you and your loved one are pleased with our community and team. Recommendations from families are important to use and we're honored to have received yours!
The Terrace has been very good for my loved one. My wife and I are very pleased. My only real complaint is that it can be kind of difficult to get out of the memory unit when you are trying to leave. The staff is very friendly and helpful. The meals are very good.
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No data collected
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Response from The Terrace at Priceville
March 16, 2023Stacy, thanks for your feedback on life at The Terrace at Priceville. We appreciate your compliments for the our team and are glad to know that meals have impressed you. I am the Executive Director and would welcome the chance to chat with you about the challenges you mentioned when leaving our secure memory care neighborhood. Please swing by my office at your convenience so I can hear more about this.
This facility is great! It's older, but well maintained. The staff is top notch. Communication with the family is great. It's a great fit for my loved one. I would recommend them to friends and family.
Response from The Terrace at Priceville
October 20, 2022Thank you for your feedback on our team. It is wonderful to know they are top notch in your book, and that their communication with you has been excellent. We're glad to know that all in all The Terrace at Priceville is great fit for your family and appreciate your recommendation.
I can’t say enough about the Terrace! The process was so smooth with (name removed) guiding us through the paperwork, interview, moving etc. My mom has been there a year now. She is well loved by everyone and the activities director, (name removed) keeps her busy with amazing crafts and other activities! Wonderful staff from reception, aides to nurses. It brings our family peace knowing she is In a safe , loving environment!! We are grateful!
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Response from The Terrace at Priceville
April 29, 2022Thank you Brenda. It was wonderful to read your feedback on the community and team, and we are thrilled to know that right from the very beginning everything has worked out so well for your family. We're glad to see that mom loves the programs offered at The Terrace and we appreciate your kind words about how our entire team cares for -- and cares about -- her.
Just wanted everyone to know what happened to my Dad!! They let him get so badly dehydrated, he has been in Hospital for over 8 days now. My Dad has Alzheimer's, so that has really set him back. We will not be going back, well put it this way he can't go back because he has to learn how to sit up, walk and talk again!! The dehydration has set him back so much. I so really sad, and mad about things!!! I just don't understand why they let this happen!!!!
3.5
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Response from The Terrace at Priceville
April 29, 2019Kenneth, I am the Executive Director and I am sincerely interested in your comments. We do have measures in place to encourage hydration. These would include hydration stations, drinks with snacks 3 times a day and drinks when medications are given. We also encourage our residents to consume liquids at mealtimes. I would welcome an opportunity to have a conversation with you. Please contact me at your convenience at the community. Thank you for your consideration.
I toured this community while looking into care options for a loved one. The facility was well kept and clean, and all of the staff I met seemed friendly and professional. We ended up selecting another community, but this is somewhere I would have considered as an option for my loved one.
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I think they are doing pretty good. There have been a few little things that have come up, but so far we haven't had any major complaints. So far things are working out.
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I trust it for my mother. There were a couple of reasons for picking this community. One was that they had an opening and it was close to where I live. Her room was spacious. The food is very nice. The people are very caring.
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Not a good one we thought they could handle lewy body and they can not.
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Response from The Terrace at Priceville
June 10, 2014We are honored that you offered us the opportunity to serve your loved one. However, we felt that your parent needed a higher level of care than we could provide at The Terrace of Priceville. Our Residents and Family member’s safety, happiness and peace of mind are always our top priority. Please be assured that we reviewed all of the information that the hospital sent regarding your parent’s care very closely and carefully considered your loved one’s situation. Unfortunately, we did not feel that we could meet your loved ones needs and sincerely hope that you can find a setting that offers the kind of care and attention needed for someone facing Lewy body dementia. If you should need anything more from us or if you have any questions that you would could answer for you, my door is always open. Callie Simmons, ALA Executive Director The Terrace at Priceville
The first thing I noticed when I visited this community was that the residents looked happy. Some people were sitting outside in locking chairs and chatting happily. The people working there were all friendly. My relative was adamant about being capable of taking care of herself. So, I found an Independent Living apartment within the community. However, in less than 2 months, her condition worsened and it became necessary to move her into an assisted living room. Everybody there helped me make this move. The maintenance person even moved some furniture!!! I wished I could do something nice for him, but the rule there does not allow me to give anything to any particular employee there. I have been having some difficulty dealing with my relative, and the people there listen to me with patience and give me some encouraging words. They always take time to talk to you. My relative is happy with people there. She said everyone is ready to assist her if she asks anything. It has been only two weeks since she moved into an AL room, but I believe she will get used to it and get to know more people. It is better for her than living in a big house all by herself although the loss of her house and independence is very hard on her. I highly recommend this community.
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See what the neighborhood has to offer and what’s nearby:
The Terrace at Priceville offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Terrace at Priceville 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (256) 260-0400 to reach a resident at The Terrace at Priceville.
To reach a resident at The Terrace at Priceville call: (256) 260-0400
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.