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Be realistic in expectations. My family member is no longer mobile so she needs help with all aspects of daily life. At first we experienced a lot of issues with acceptable reaction times and care instructions. Over time it has become much better, but the family has to be involved and build relationships with the staff to achieve acceptable care. It must be understood that my family member has a lot of medical / health issues and mobility issues so her needs probably exceed most of the residents who live there.... Read more
Welcome to Long Creek Assisted Living and Memory Care. This beautiful community is conveniently located, and offers exceptional care and convenient services in Sunnyvale, Texas. From the lush, well-manicured landscaping outdoors to the cozy traditional interiors, Long Creek has a welcoming ambiance that puts you at ease from the moment you arrive. Experience compassionate, personalized care, convenient amenities, and a lifestyle rich in opportunities at Long Creek Assisted Living and Memory Care today!
The team at Long Creek is committed to helping residents maximize their independence and pursue personal growth through fun and engaging activities. Cognitive stimulation, motor coordination, and relaxation-focused activities are incorporated on a regular basis. You’ll find residents bonding over happy hours and birthday celebrations, or participating in one of the many arts and crafts sessions, group exercise classes, or devotional activities. Opportunities that align with a range of interests are all around, and residents can stay engaged in the Sunnyvale community by tagging along for day trips and outings.
Residents enjoy a simplified lifestyle with tasty, chef-prepared meals and complimentary housekeeping and laundry services. Staff members have undergone specialized assisted living and memory care training, and they’re available around the clock to assist residents with...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
12 reviewsOut of 10
5 star
42%
4 star
25%
3 star
17%
2 star
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1 star
17%
A Place for Mom has scored Long Creek with 8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Long Creek has 12 reviews with an average "overall experience" of 3.7 out of 5.
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Be realistic in expectations. My family member is no longer mobile so she needs help with all aspects of daily life. At first we experienced a lot of issues with acceptable reaction times and care instructions. Over time it has become much better, but the family has to be involved and build relationships with the staff to achieve acceptable care. It must be understood that my family member has a lot of medical / health issues and mobility issues so her needs probably exceed most of the residents who live there.
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Response from Long Creek
May 19, 2023Thank you for your positive rating and constructive feedback about our community. We would love to learn more about your experience if you are willing. Please feel free to send a message to wecare@csrliving.com with your full name and contact information. We hope to hear from you soon.
Based on our experience we would recommend the Long Creek community to other families.
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Response from Long Creek
November 7, 2022Thank you for your kind feedback about our community! We appreciate your recommendation.
Long Creek was an absolutely gorgeous facility that looks brand new. The staff were extremely nice and the location was just around the corner from my home. They even sent us home from the tour with a sample dinner so that we would be able to try the food. The issue is my mom did not want to move from Louisiana. If she would have made the move to Texas, Long Creek would have definitely been our top pick.
Response from Long Creek
June 21, 2022Thank you for taking the time to leave such a kind review about our community. We hope you and your Mom find the perfect solution - please let us know if we can help answer any more senior housing questions at wecare@csrliving.com.
This community was wonderful and I have other relatives there it just was not the fit for my loved ones.
Response from Long Creek
November 14, 2021Hello Kacie, thank you for your kind words about our community! Please let us know if there is ever anything we can do to help you and your family during your senior housing search.
First impression was a very nice community, and a lot of nice amenities. It was newer and smelled good and fresh. The staff even with staffing issues has done a good job keeping up with response times with families.
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Response from Long Creek
November 1, 2021Thank you for taking the time to write us a great review and for visiting us. We are blessed with dedicated employees, a gorgeous community, and amazing residents! Please reach out to us if you ever have any additional questions about our community.
I would tell others The amount of money I pay isn't the best care they could provide. I don't feel the community communicates as well as they should.
[name removed] was amazing to work with my loved one. She sends me texts and pictures of my loved one. This is her own doing. The management staff hasn't communicated with me about my loved one's care. The community is close by to my location, it is clean and that is important to me. I feel like I get different answers from management and they don't follow up with my calls. They state that the community has to get approval from an individual for everything, and that individual isn't there when you need to speak to them. I don't feel like it is worth me moving my loved one, due to the complications surrounding a move. My loved one broke their arm. The management never called me about this incident. The only reason I found out about this, is because [name removed] sent me pictures, I had to ask what was on my loved one's arm.
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This awesome team and staff are having a wonderful time keeping our Residents happy, healthy and safe. Thank you to our Heroes at Long Creek!
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It took awhile before escalating my complaints, but as a nurse with a great deal of experience in community health, and the assisted living environment, I would say beware if you are placing a loved one who is anything less than independent. They do not provide adequate staffing to meet the needs of assisted members, and have had constant turnover of staff since they opened, including several nurses in the first year. The facility is beautiful and the social director is great with robust social activities, lots of photo ops and crafts for those who are independent. But if your loved one is anything less than independent - BUYER BEWARE. There is no staff oversight. Frequent med errors, 'missing' meds, poor night time response to call lights and they cannot keep aides. NO supervision, housekeeping or ability to locate staff on weekends. It is a beautiful facility but if you are not able to clean up your own room, need med assistance or help to toilet, this is NOT your place.
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It took awhile before escalating my complaints, but as a nurse with a great deal of experience in community health, and the assisted living environment, I would say beware if you are placing a loved one who is anything less than independent. They do not provide adequate staffing to meet the needs of assisted members, and there is no oversight. Frequent med errors and 'missing' meds. Night time response to call lights is nonexistent and they cannot keep aides. NO supervision, housekeeping or ability to locate staff on weekends. The social director is great, and they DO have a robust social activities, lots of photo ops and crafts for those who are independent. It is a beautiful facility but if you are not able to clean up your own room, need med assistance or help to toilet, this is NOT your place. Also, after the complaints, we received a nice phone call that our monthly rates were increasing $500/mo.
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Response from Long Creek
January 2, 2019We take these claims seriously and are investigating the matter further, please reach out to us at [removed] to be connected with executive leadership. You will be contacted within 24 hours upon receipt of your contact info.
Nice facility! Love the décor and the program's; was substantially higher than like facilities in the area.
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We toured this community. The community was beautiful. This community was not open at this time.The only staff member was nice and able to answer the questions on the care that will be offered when it does open. Families might consider a tour of this community
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See what the neighborhood has to offer and what’s nearby:
Long Creek offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Long Creek 8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (469) 563-7899 to reach a resident at Long Creek.
To reach a resident at Long Creek call: (469) 563-7899
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.