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Brookdale Club Hill

1245 Colonel Drive, Garland, TX 75043
9.2
Review Score
104 reviews

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Lynda - Loved one of resident/client
5.0
a nice community with awesome staff

The activities director is more than amazing!!! He and [name removed] as well as the rest of the staff truly love their residents and would do anything for them. They have all kinds of activities. They have activities there as well as outings such as play, musicals, going out to eat. Some of the residents are even doing a cruise in August. I can't say enough good things about [name removed] , the activities director. He goes all out for the residents and they all adore him.... Read more

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About the facility Brookdale Club Hill

Experience a personalized retirement filled with homemade meals, versatile amenities, and exciting daily activities at Brookdale Club Hill. Our community mimics the ambiance of an upscale country club and includes covered walking paths, a lovely pond, a vibrant courtyard, and even a gazebo. Whether you’re searching for an independent lifestyle or assisted living services, our compassionate team is prepared to meet your needs and goals. Do you need assistance with bathing, dressing, grooming, or chores? We can help do it all. Residents are able to take advantage of convenient concierge and transportation services, as well as postal services on-site. Families can rest easy knowing our team is available 24 hours a day, seven days a week to be alerted to an emergency. In addition to our personal assistance and housekeeping services, we have a culinary team who works diligently to serve thoughtfully crafted dishes that provide nourishment and satisfaction.

Your loved one can also enjoy an abundance of benefits thanks to Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Club Hill is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Club Hill

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Amenities at Brookdale Club Hill

Community Details at Brookdale Club Hill

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Swimming Pool / Hot Tub

Vegetarian


More on this community


Reviews
for Brookdale Club Hill

Write a Review
9.2
Review Score
104 reviews

Review Score

104 reviews
9.2

Out of 10


5 star

53%

4 star

32%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Brookdale Club Hill with 9.2 out of 10 using our proprietary review score based on 24 reviews in the last 2 years. Over all time, Brookdale Club Hill has 104 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.5

Meals & Dining

4.3

Care Services

4.2

Activities

4.3

Staff

4.8

Value for Cost

4.2

Overall Experience
55
33
9
3
4
Date Submitted
3
11
24
Reviewer
12
54
38
0
Care Received
13
91
1-20 of 104 reviews
Sort by

5.0
Lynda - Loved one of resident/client
Independent Living
July 12, 2023
Verified Review
a nice community with awesome staff

The activities director is more than amazing!!! He and [name removed] as well as the rest of the staff truly love their residents and would do anything for them. They have all kinds of activities. They have activities there as well as outings such as play, musicals, going out to eat. Some of the residents are even doing a cruise in August. I can't say enough good things about [name removed] , the activities director. He goes all out for the residents and they all adore him.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Chris - Loved one of resident/client
Independent Living
June 1, 2023
Verified Review
I would recommend Brookdale Club Hill.

Brookdale Club Hill is a great place for your loved ones. My parents are very happy and have made new friends. Staff is great and works hard to help you with what you need.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Calvin - Resident/client
Independent Living
May 17, 2023
Verified Review
I am home!

I currently live at Brookdale Club Hill. Housekeeping just left my unit, they did an excellent job. Everyone has a smile and friendly greeting for you here at Brookdale Club Hill. The meals are tasty, but a little high in carbohydrates. The lawn is clean, neat, and freshly mowed. I would recommend this facility to others at this time.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Pam J - Loved one of resident/client
Assisted Living
March 27, 2023
Verified Review
A caring place

It got off to a rough start but everything is working out just fine. The food is served like a restaurant style so the quality of the food is excellent!! We would recommend Brookdale Club Hill to other families looking for a place for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
March 23, 2023
Verified Review
Beautiful Campus, So many activities

My loved one is a resident here and she's much more content than she was at her last facility. It's a huge, beautiful campus with a wonderful outdoor area. There's even a pond, bridge, ducks to enjoy on the outdoor grounds. There are several buildings at this facility. The buildings include a large, beautiful dining room, a smaller dining room, mail room, craft room, a large beautiful library that just looks so inviting, a beauty/nail salon, an activities room, and a craft room. I absolutely love the Activities Director, she's so personable and is as awesome as she could be. If activities are your thing, there are many and a good variety of them here. I'd say this facility could be the social flower's dream as far as activities go. They have a list of them for each month, including Church services and a crafting room. They also do several outings to places like the casino, movies, arboretum, and dining. They frequently bring outside entertainment in, also. The Activities Director is great about trying to encourage participation of the residents. They also have an Ambassador, which I like. In my loved one's building there's a nursing station that is staffed 24 hours a day, someone is present around the clock. During the day there are 2 nurses in her building and in the evening there's a Med Tech or two. My loved one's room is the smallest available, but it's adequately spacious. She has a full size bathroom with a shower and also a mini-fridge and sink in her room. Housekeeping is once a week and I've heard no complaints from my loved one- which says a lot. They do laundry and bed linen changes once a week, as well. My loved one does complain about the food. At this facility, you can either eat in the dining room or pick meals up to go. It seems like most residents do pick up, I don't see many in the dining room. However, my loved one seems to be missing items often when she picks up her meals. Also, the quality varies, but quantity always seems large. I would probably recommend this facility to family and friends. The cost is higher and we're dealing with a few financial surprises/charges that we didn't expect and weren't told about. However, my loved one is more content here than she was at her previous facility.

Response from Brookdale Club Hill

March 24, 2023

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


2.0
Anonymous - Loved one of resident/client
Assisted Living
February 21, 2023
Verified Review
Review for Brookdale Club Hill

My loved one likes the food. We picked this community, because I used A Place for Mom, and it was the next closet place to me. They need to do better with explaining things. I am a bit frustated with the billing process. Most of the people are nice, and cooperative. Most of the aides have been super nice.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

2

Response from Brookdale Club Hill

February 22, 2023

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
Anonymous - Loved one of resident/client
Independent Living
January 19, 2023
Verified Review

Low ceilings, dark hallways, and my loved one's building was separate from the building with the main dining room in it. My loved one had mobility issues.


3.0
anonymous - Resident/client
Independent Living
December 23, 2022
Verified Review
Disappointed in High Price increase

Moved in & happy about the place until recently when notified our rent was going up 14%!!! Only 4 months here! Not a thing we can do about it according to sources. We did receive a raise from SS but not a 14% raise!

Cleanliness

No data collected

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

3

Response from Brookdale Club Hill

December 28, 2022

Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


4.0
Angela - Loved one of resident/client
Assisted Living
December 7, 2022
Verified Review
Review for Brookdale Club Hill

I believe they stay "on top" of their people. I picked this community because of the price that was offered. My loved one who has dementia, complained their space and problems in the bathroom. My loved one seems to be happy enough now.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Independent Living
October 10, 2022
Verified Review
A great, comfortable, beautiful place!

This community is wonderful. They're eager to respond to complaints and fix things/make changes. Overall, it's comfortable and beautiful. Good communication with the family. I've heard no complaints about anything from mom so far. The staff is friendly. The food is good quality and variety. They do offer activities, but cancel often if there aren't enough participants. I wish they would still do them for those who want to participate. Housekeeping is once a week and they do a good job. I would recommend them to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
October 10, 2022
Verified Review
overall pleased but needs a few improvements

The staff is friendly and they do have lots of activities. There are times that their response time can be slow when taking care of issues in the apartment..

Cleanliness

3.5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4


4.0
Beth - Loved one of resident/client
Assisted Living
September 22, 2022
Verified Review
Pretty good

This facility is pretty good. Staff in the main building is great, staff in mom's building is ok. She did have a leak in her ceiling that took awhile to get fixed, but they finally got it fixed for her. Housekeeping is very frequent and they do a great job. They also do laundry weekly. Communication with the family is great. They have a great variety of activities and outings. The food is ok, quality and variety could improve. It's not as good as promised before we moved her in. Overall, I would recommend them to family and friends.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

No data collected

Activities

5

Staff

4

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Assisted Living
September 15, 2022
Verified Review
Our families experience

My grandmother passed away before we ever paid or anything for her to move in. I've been harassed every month about a bill I don't owe for a deceased person. They've changed staff and I keep having to explain my problem to them and management and never get anything resolved. I'm very glad that's not the place my grandmother spent her last moments.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


4.5
PC - Resident/client
Independent Living
June 30, 2022
Verified Review
Great Place to LIve

Everything about Brookdale Club Hill is great. I like it here a lot. The people are friendly and caring. My apartment is small but laid out well, and I like living here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

4


5.0
Ann R - Resident/client
Independent Living
June 23, 2022
Verified Review
Wonderful Vacation Getaway

The activities far exceed everything else I looked at and where I was before. There is a cruise that is planned for August. Every Wednesday there is a happy hour with entertainment. There are multiple activities each day, for the residents to choose from. There is arts and crafts rooms that includes every craft you can think of. The cottages are available for independent living. The cottages have a fenced in backyard. They have every facet of care available on the campus as well They also have a pool available for the residents to use. This place is amazing! I am really glad I moved here. I've already told friends about the community, and I highly recommend the community for others to come here. The food is delicious, and it is served like you are in a fine dining restaurant. The meals are available for take out, or delivery. Breakfast, and one other meal is included in the monthly rent. Breakfast is a huge buffet of items that are available.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
May 17, 2022
Verified Review
A great place for mom

There is a lot of space for the residents to walk around inside and outside and the property is very nice. It has mature older trees and we just really like the setting compared to some of the newer facilities we saw. The apartment sizes are very nice and it is working out great for her. I would recommend Brookdale Club Hill to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

4


1.0
anonymous - Toured community
Independent Living
March 25, 2022
Verified Review
Tour of Brookdale

I toured Brookdale and did not find the facility to be very clean. The size of the apartments were also very small for the price you had to pay.

Response from Brookdale Club Hill

April 7, 2022

We are sorry to hear your tour of Brookdale Club Hill did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


4.0
Beverly G - Loved one of resident/client
Assisted Living
March 1, 2022
Verified Review
I'm loving it here

I feel like covid is stopping the activities and once things open up that the activities will get better. Right now they have live music once a week, bingo and they still have church services going on to keep the residents busy and occupied. They have some really good meals and then some meals that are not so good. I would say to do it and check into it and look into this community. I looked at a lot of places and I feel like this was the most affordable and best place for my loved one to be.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4.5

Activities

5

Staff

4

Value for Cost

5


5.0
Barbara P - Resident/client
Assisted Living
February 18, 2022
Verified Review
More Than We Ever Imagined

It checks all the boxes and has everything we are looking for. I am very happy with our choice, we are completely comfortable and engaged here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.5
anonymous - Toured community
Independent Living
February 17, 2022
Verified Review
Community Tour

Really the bathrooms were the main issue - they still had tubs, and we needed a handicap accessible walk-in shower for our loved one. Which was surprisingly difficult to find elsewhere as well. . .


Viewing 1-20 out of 104 reviews

Neighborhood around Brookdale Club Hill

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Frequently Asked Questions about Brookdale Club Hill

Brookdale Club Hill offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Club Hill 9.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (972) 278-8500 to reach a resident at Brookdale Club Hill.

To reach a resident at Brookdale Club Hill call: (972) 278-8500



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.