Brookdale Club Hill

The activities director is more than amazing!!! He and [name removed] as well as the rest of the staff truly love their residents and would do anything for them. They have all kinds of activities. They have activities there as well as outings such as play, musicals, going out to eat. Some of the residents are even doing a cruise in August. I can't say enough good things about [name removed] , the activities director. He goes all out for the residents and they all adore him.

Brookdale Club Hill is a great place for your loved ones. My parents are very happy and have made new friends. Staff is great and works hard to help you with what you need.

I currently live at Brookdale Club Hill. Housekeeping just left my unit, they did an excellent job. Everyone has a smile and friendly greeting for you here at Brookdale Club Hill. The meals are tasty, but a little high in carbohydrates. The lawn is clean, neat, and freshly mowed. I would recommend this facility to others at this time.

It got off to a rough start but everything is working out just fine. The food is served like a restaurant style so the quality of the food is excellent!! We would recommend Brookdale Club Hill to other families looking for a place for their loved ones.

My loved one likes the food. We picked this community, because I used A Place for Mom, and it was the next closet place to me. They need to do better with explaining things. I am a bit frustated with the billing process. Most of the people are nice, and cooperative. Most of the aides have been super nice.

Moved in & happy about the place until recently when notified our rent was going up 14%!!! Only 4 months here! Not a thing we can do about it according to sources. We did receive a raise from SS but not a 14% raise!

I believe they stay "on top" of their people. I picked this community because of the price that was offered. My loved one who has dementia, complained their space and problems in the bathroom. My loved one seems to be happy enough now.

This community is wonderful. They're eager to respond to complaints and fix things/make changes. Overall, it's comfortable and beautiful. Good communication with the family. I've heard no complaints about anything from mom so far. The staff is friendly. The food is good quality and variety. They do offer activities, but cancel often if there aren't enough participants. I wish they would still do them for those who want to participate. Housekeeping is once a week and they do a good job. I would recommend them to family and friends.

The staff is friendly and they do have lots of activities. There are times that their response time can be slow when taking care of issues in the apartment..

This facility is pretty good. Staff in the main building is great, staff in mom's building is ok. She did have a leak in her ceiling that took awhile to get fixed, but they finally got it fixed for her. Housekeeping is very frequent and they do a great job. They also do laundry weekly. Communication with the family is great. They have a great variety of activities and outings. The food is ok, quality and variety could improve. It's not as good as promised before we moved her in. Overall, I would recommend them to family and friends.

My grandmother passed away before we ever paid or anything for her to move in. I've been harassed every month about a bill I don't owe for a deceased person. They've changed staff and I keep having to explain my problem to them and management and never get anything resolved. I'm very glad that's not the place my grandmother spent her last moments.

Everything about Brookdale Club Hill is great. I like it here a lot. The people are friendly and caring. My apartment is small but laid out well, and I like living here.

The activities far exceed everything else I looked at and where I was before. There is a cruise that is planned for August. Every Wednesday there is a happy hour with entertainment. There are multiple activities each day, for the residents to choose from. There is arts and crafts rooms that includes every craft you can think of. The cottages are available for independent living. The cottages have a fenced in backyard. They have every facet of care available on the campus as well They also have a pool available for the residents to use. This place is amazing! I am really glad I moved here. I've already told friends about the community, and I highly recommend the community for others to come here. The food is delicious, and it is served like you are in a fine dining restaurant. The meals are available for take out, or delivery. Breakfast, and one other meal is included in the monthly rent. Breakfast is a huge buffet of items that are available.

There is a lot of space for the residents to walk around inside and outside and the property is very nice. It has mature older trees and we just really like the setting compared to some of the newer facilities we saw. The apartment sizes are very nice and it is working out great for her. I would recommend Brookdale Club Hill to others looking.

I feel like covid is stopping the activities and once things open up that the activities will get better. Right now they have live music once a week, bingo and they still have church services going on to keep the residents busy and occupied. They have some really good meals and then some meals that are not so good. I would say to do it and check into it and look into this community. I looked at a lot of places and I feel like this was the most affordable and best place for my loved one to be.

It checks all the boxes and has everything we are looking for. I am very happy with our choice, we are completely comfortable and engaged here.