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Rock Ridge Assisted Living and Memory Care

720 E Ralph Hall Pkwy, Rockwall, TX 75032

(29 reviews)

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We are committed to providing quality services in a caring, comfortable environment. Our professional and personalized services are designed to enhance the quality of life for those we serve. We are dedicated to those who entrust their housing and service needs to us. At Rock Ridge, we honor each resident's independence, personal choices and dignity.

Every design feature of Rock Ridge is based on our philosophy of service and our dedication to creating quality environments and service delivery systems for the residents we serve. The strength of our design arises from our long careful study of the ideal environment for helping seniors maximize their independence and their enjoyment of individually chosen lifestyles.

Exterior
You'll feel at home in this beautifully landscaped residential setting.
  • Elegant homestyle architecture with a Texas flare
  • Easy to navigate one story floorplan
  • Welcoming covered front porch
  • Landscaped enclosed courtyard
  • Covered outdoor seating areas with cooling fans

    Apartments
    Designed with the comforts of home and engineered with the functionality to support independence.
  • Distinctive one and two bedroom apartment styles
  • Kitchenette with microwave, full-size refrigerator, sink and cabinetry
  • Large bathroom with curbless shower
  • Emergency call system with speaker response and wireless pendants
  • Telephone, cable...

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Pricing at Rock Ridge Assisted Living and Memory Care

Room Type
Monthly Range* (USD)

1 Bedroom
$ See Pricing
2 Bedrooms
$ See Pricing
Semi-Private
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Rock Ridge Assisted Living and Memory Care

4.4of 5

29 Reviews

Reviews gathered from across the web

    (6)

    A Place For Mom

    (23)

    SeniorAdvisor.com

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January 2021

anonymous

Review originally written on A Place For Mom

They diminished and minimized everything, I would absolutely not recommend this community

On their brochure it says their dining experience was gold, and everything was prepared by a chef. The vegetables were so overcooked that they were grey and mushy. If they had chili, it was tomato sauce out of a can, there was no seasoning, no noting it was horrible. I would have to take meals to my husband because the food was so bad. The activities director was quite nice, she was about the only one. The value was terrible. The building looked quite nice, when our loved one checked in their credentials were not up to date. They told us everything was fine and not to worry. The state came in about five months later, and they had six violations. One of the violations was that their exteriors doors were not operable. We did not know this until the lock down in mid summer. Mid summer we had some furniture to be delivered to my husbands room, we were told to come to door number 1 which was the closest to his apartment. That door would not open, so the lady at the front came outside to punch in the code to override the door, and that still did not work. We were told to go to door number 2, and the same thing happened. We then were told to go to door number 3 which was clear across the facility and the farthest from his apartment. The same thing happened when we tried to move our loved one out. We also were very concerned if there was ever to be a fire, that those emergency exit doors by his apartment would not open up. Which would mean him and the other residents in that hallway would be stuck, Mid October we called the front desk asking if we could come the next night at 6 o'clock to start moving our loved one out and they said yes. When we arrived we called them to let them know we had arrived at door number 1, and they proceeded to tell us we were not on their list and we could not come into the facility. We were furious that we came through the front door and demanded we be let in. Once again door number 1 and door number 2 did not work, so once we got through door number 3 and to his apartment it was absolutely disgusting. We also had a problem with the nursing staff, they were not able to keep up with his medication or keep track of the correct medication to give him. There is absolutely some kind of fraud going on their. Back in June our loved one started to experience dizziness and instability. Our doctors wrote orders to have the nurses check his blood pressure and heart rate. However, they did not have a proper pressure cuff that even worked. The doctors orders stated they were to log their tests, and send them logs in for a week and at the end of three weeks all the result would be reviewed for further diagnosis. Our case manager was with our doctor and she was so perplexed, she had been calling and calling and emailing the community for those logs and they never received any. In September our loved one fell three times, which caused some nerve damage. We called the community to get updates and they told us everything was fine and not to worry about it. That third time he well he had some skin tears on both arms. About a week later we took him out of the community. He then started to feel really ill, week and was loosing weight very quickly. We found out not long after that he had stage four cancer. The community never noticed his symptoms or that he was feeling so ill. Just 20 days after arriving home he passed away.


January 2018

Review originally written on A Place For Mom

We toured this community

I went on a tour here and the staff was nice and friendly. They answered all of our questions. We liked it but I wasn't as impressed with it as others. The rooms were on the smaller size and the layout was just odd. It just wasn't a good fit. It seemed to be clean.


June 2017

Review originally written on A Place For Mom

My Visit To The Community

This community did not have the same homey feeling as the community we chose. This was a nice clean looking community. The people we met were nice.


Amenities

Senior Housing Types

Assisted living
Memory care

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Private patio, deck, or balcony

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Recreational areas

Arts and crafts center
Fitness center
Game room
Jacuzzi

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Other religious services
Frequently asked questions about Rock Ridge Assisted Living and Memory Care

Rock Ridge Assisted Living and Memory Care offers 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Rock Ridge Assisted Living and Memory Care has received an average review rating of 4.4 based on 6 reviews. See all reviews.

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

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