Add a review
When it comes to the care services the quality is good, answering call buttons could be improved upon. For the meals and dining - this is an ongoing issue for 2 years now. They are feed a lot of fried food, chicken wings, spicy foods, french fries, sometime even hot dogs - things are not healthy for older people to eat, digest or good for their bodies. Nor foods they want to eat!!! There may be marginal improvements but I highly recommend they get some assistance on what this population should be fed - hospital and sub-acute care food is much better. This is a big part of people's day. And the timeliness of meals - sometimes they wait 30-40 minutes after meal time to be actually served. Fixing the meals would definite help the overall value for cost... Read more
Hidden away among ever-rolling hills near the North Georgia Mountains and vibrant city of Atlanta, Legacy Ridge at Alpharetta maintains remarkable elegance, offering best-in-class assisted living and memory care in a dignified, well-maintained community. With services focusing entirely on each residents’ physical, mental, and emotional wellbeing, experience compassionate care, inspiring activities, and refined meals every single day at Legacy Ridge at Alpharetta!
This gets said often, but Legacy Ridge’s team of caregivers truly love serving seniors with quality care and thoughtfulness. They provide extensive services so every resident feels secured and welcome, including complimentary transportation, housekeeping and laundry service, and help with grocery shopping or errand running. They also help manage residents’ medications and have on-site healthcare and therapy for the most reliable, timely care.
Nothing comforts a person like a hot, well-prepared meal. Every dish is globally inspired and prepared fresh by the hands of a professional chef. Enjoy food, fellowship, and flexible dining hours in a room that practically defines elegance, with dangling chandeliers, glossy wooden finishes, and crisp white linens. Or, opt for room service to enjoy your meal in the comfort of your own home.
Tasteful design choices and large floor-to-ceiling windows give many of the...
Read More
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Lowers your rent by a dollar amount or percentage.
Lowers your rent by a dollar amount or percentage.
Review Score
37 reviewsOut of 10
5 star
28%
4 star
33%
3 star
11%
2 star
17%
1 star
14%
A Place for Mom has scored Legacy Ridge at Alpharetta with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Legacy Ridge at Alpharetta has 37 reviews with an average "overall experience" of 3.3 out of 5.
3.5
3.6
2.8
3.2
3.3
3.9
3.4
When it comes to the care services the quality is good, answering call buttons could be improved upon. For the meals and dining - this is an ongoing issue for 2 years now. They are feed a lot of fried food, chicken wings, spicy foods, french fries, sometime even hot dogs - things are not healthy for older people to eat, digest or good for their bodies. Nor foods they want to eat!!! There may be marginal improvements but I highly recommend they get some assistance on what this population should be fed - hospital and sub-acute care food is much better. This is a big part of people's day. And the timeliness of meals - sometimes they wait 30-40 minutes after meal time to be actually served. Fixing the meals would definite help the overall value for cost
5
4
2
4
4
4
4
[name removed] has always been excellent and efficient in assisting me with locating facilities for my family as well as for others.
No data collected
5
No data collected
No data collected
No data collected
5
No data collected
After only 3 weeks we moved our loved one from the memory center of Legacy Ridge at Alpharetta. Unfortunately, the caregivers found it acceptable to let him sleep on the floor. I found him in bed as late as 2:00 p.m. lying in his urine from the night before and missing his meals and his timely medication. It was a huge mistake to entrust the care of our loved one to a memory care staff that lacked knowledge and training with individuals diagnosed with dementia and Alzheimer's. We found the memory staff very unprofessional and not a good fit for their position or any position that required patience and understanding. I pray for those left in that environment!
1
1
1
1
1
1
1
One of the biggest reason we picked Legacy Ridge is because of the activities, they are great - our loved ones previous community did not have much going on and here she really enjoys bingo, word games and the music. We have had a meal once there and it was pretty good and our loved one never complains about the meals. The value is great - the community is just a flat rate. They also have transportation here which is super nice, they can take the residents out to different stores and restaurant's. We think the resident counsel are the ones that make the decision on which restaurants to go to. The bus can also take the residents to their doctors appointments if that is something they need help with.
5
5
5
5
5
5
5
I thought Legacy Ridge at Alpharetta was a good place overall. The sales director was very friendly, although none of the caretakers said hello to me. While I was there to tour, they invited me to a reception, and the food was very good. They were at top of our price range though, and everything all together would have pushed us over our budget.
We showed up for our tour at Legacy Ridge Alpharetta and the person who was supposed to give our tour never showed up even though we were on the schedule. They told us we would need to come back but I live out of town so I told them that was not possible. They had someone from the kitchen give us the tour and they had no information and answers to our questions that we saw. It was very unorganized and not a good experience.
The people very nice. It's quiet and clean. They have activities for those that want to participate, so they have the option to be more active or stay to themselves. Overall, it is a nice place.
5
5
4
5
5
5
5
This has worked out well for my loved one. The staff are good. I would be mindful of your loved one is eating their meals or other options for food, and make sure that the staff is still caring for your loved one. Overall, I would recommend the community and still be an advocate for your loved one. There hasn't been fresh fruit that I've seen for meals. A lot of the meals are rice based with hard to chew meats, and the breakfast seems to be the same. This is one area that could be improved on.
5
5
3.5
4.5
5
5
4.5
Legacy Ridge has some competent workers but not many. If you are independent and able to speak up for yourself then you’ll be fine but if you really need assistance with showering, dressing or eating, this is not the place for your loved one. Also , the administration takes zero responsibly for any concerns you might have and the staff is unsupervised. The admin has excuse after excuse and never admits to any wrong doing on their part. I would not recommend this facility as a true assisted living facility.
2
2
1
1
1
2
1
The lack of adequately trained staff (caregivers) and leadership is very apparent here. Executive Director often misrepresents things and cannot maintain continuous staff; constant turnover. Search on....
0.5
0.5
0.5
0.5
0.5
My family member has been a resident of Alto since it was known as Bickford, and then Charter Senior Living. We have been extremely pleased with the care given until Allegro Management took over in early 2018. Since then we are seeing a dramatic turnover in nursing, CNA and other staff. Wonderful gifted people who have been providing dedicated care for years are leaving. And new hires quit or don’t show up for work. I believe one of the most important things in a senior citizen’s life is consistency, especially for those with memory issues. Being cared for by someone who knows them, their daily needs, likes and dislikes goes a long way towards providing them with the ultimate quality of life. I am holding on to hope that this facility could return to its original greatness, IF Allegro Management wakes up and fixes what is broken before it’s too late.
1.5
1.5
1.5
1.5
1.5
My family member has been a resident of Alto since it was known as Bickford, and then Charter Senior Living. We have been extremely pleased with the care given until Allegro Management took over in early 2018. Since then we are seeing a dramatic turnover in nursing and CNA staff. Wonderful gifted people who have been providing dedicated care for years are leaving. And new hires quit or don’t show up for work. I believe one of the most important things in a senior citizen’s life is consistency, especially for those with memory issues. Being cared for by someone who knows them, their daily needs, likes and dislikes goes a long way towards providing them with the ultimate quality of life. I am holding on to hope that this facility could return to its original greatness, IF Allegro Management wakes up and fixes what is broken before it’s too late.
4
4
0.5
2
3
this is my first time writing a review about alto senior living Alpharetta. i must say how funny it is when i heard about that Wellness nurse [name removed] getting paid to stay at Starbucks sorry they didnt mention what location because i surely would make my appointment to see her there i totally agree [name removed] and that nurse [name removed] need to go. this place is a mess what happen and why [name removed] left i dont know but get to understand [names removed] had something to do with it. he was the best a man of dignity my mom is still weeping over him and also his fellow employees. resident council meeting administrator never shows up so my mom doesnt attend them no more right now i am looking around for another place for mom this place is a mess. seems like corporate doesnt care at all they are so quick to comment on each reviews but would never come into the building and hear the voices of these residents they are very unhappy managers are leaving like crazy doesnt look good at all
2.5
2.5
2.5
2.5
2.5
If you are looking for a well run facility that cares about its residents, KEEP LOOKING. Alto does not have the staff to provide care to its residents, activities are limited, they cannot provide transportation, and most recently, they serve food on PAPER plates. Just what you want to pay for. If you fall in your room and you happen to lock the door, the FIRE DEPARTMENT has to come to break into the room because the staff does not have keys. Cool! Oh yeah, the locked front door does not always open, so if there is a fire, you cannot get out. They want big bucks, but also high profits. Good Luck with your search, but search elsewhere.
1
1
1
1
1
Initially, we were impressed with this facility. Now, after yet another new owner, the service here has declined rapidly. Local management is complacent and unresponsive. The facility cannot accommodate the acuity of the residents with the few LPNs and CNAs available. Senior activities are now minimal because one person cannot accommodate everyone and he cannot be present at all times. Regret that A Place For Mom referred us to this facility. For the prices charged, I would highly recommend checking out other facilities.
1.5
1.5
1.5
1.5
1.5
This was not a very welcoming community, in fact, the atmosphere was one of a lock down Unit. It was very drab and dark and I would not want my husband to be here.
2
2
2
2
2
Response from Legacy Ridge at Alpharetta
September 26, 2017We take reviews quite seriously, especially when it connects with one of our core missions - a hospitable and welcoming community for our residents and their families. It is disheartening to know that someone walked away from our beautiful community thinking something opposite of what our residents and families often state - Charter Senior Living of Alpharetta is comfortable, warm and home-like. We would love the opportunity to discuss this further if you would like to reach out directly to us at the community. We also would welcome you to come back and have lunch with us and get to know our staff and residents a little bit more. While you might think the physical appearance is not to your liking, we know that our residents and Alpharetta team can brighten your opinions when you see firsthand how they enjoy their time at Charter Alpharetta.
This was our second choice. This is a beautiful community, very clean and well kept. The staff was very friendly and knowledgeable. The only reason we did choose this community was that the other was closer to our family members.
4
4
4
4
4
I had a good experience touring Charter Senior Living. It was a nice facility and everyone there was kind and welcoming. They were unfortunately not able to take my mother because of her level of care.
4
4
4
4
4
From what I saw, this was a nice facility! I loved the staff, as they were very welcoming! The rooms were absolutely beautiful! The food was also great,! The chef was very nice when he came to speak to us! In the end, the location is the only reason why we didn't choose this location, but it was still fantastic!
5
5
5
5
5
My dad has been at this community for a short period of time and so far we are happy with the care he has been receiving. The staff have all been friendly and very welcoming to him in his new living environment. They have a lot of great amenities as well as a wonderful dinning experience. I have no complaints and would recommend this facility to anyone interested
4
4
4
4
4
See what the neighborhood has to offer and what’s nearby:
Legacy Ridge at Alpharetta offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Legacy Ridge at Alpharetta 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (678) 366-7700 to reach a resident at Legacy Ridge at Alpharetta.
To reach a resident at Legacy Ridge at Alpharetta call: (678) 366-7700
Detached Cottages / Bungalows, Studio, 2bd, 1bd
Atria Senior Living is proud to offer exceptional independent living, assisted living and supportive living communities in Georgia. Atria North Point provides gracious senior living in the Metro Atlanta area. When searching for a retirement living community or senior apartment to call home, visit...
1bd, 2bd, Semi-Private, Studio
Live Where You're Loved, is a philosophy that our team embraces and lives every day. Here, you will find all the conveniences and amenities you want, along with the specialized services you need, allowing you the freedom to maintain your independence and a full, enriching lifestyle.Enjoy a wide...
Studio, 1bd, 2bd
A Jewish Home Life Community that is open to all, The Cohen Home is an assisted living community that exemplifies the principles of family, community and Jewish values. Located in a quiet residential neighborhood near shopping, dining and medical centers, our residents benefit from our I'm Still...
Studio, 1bd, 2bd, Semi-Private, Detached Cottages / Bungalows
WE ARE NOW OPEN!Welcome to Village Park - where days are for rediscovering and reconnecting, recreation is an art worth mastering and relaxation is always well deserved. We call it Next-Level Senior Living. You'll just call it home.NOW OPEN in the heart of Alpharetta. We offer bungalows,...
Studio, 1bd, Semi-Private
The Mansions at Alpharetta offers care-free living in graciously appointed surroundings in our Assisted Living and Memory Care communities that are located on our beautiful, large, landscaped campus.In our Assisted Living community, each private or semi-private suite is offered with an affordable...
Studio, 1bd, Semi-Private
Welcome to the new Welcome to the new Addington Place of Alpharetta! An elegant senior living community full of warmth, decorated with fine furnishings, stunning artwork and more often than not the scent of something delicious baking in the kitchen. A place where independence thrives but help is...
Studio, 1bd, 2bd, Semi-Private
At Vitality Living Milton our mission is to create a vibrant community where residents, families and team members can be themselves, live purposefully and experience a profound sense of belonging. At the core of this is our vision to have a community where residents thrive, families engage, and...
Studio, 1bd, Semi-Private
The Oaks at Alpharetta was opened in 1997 as Dogwood Forest. We are a senior living community in the beautiful city of Alpharetta, Georgia, in Fulton County. Our sophisticated, home-like community sits on a large landscaped lot in the heart of the city, surrounded by lush gardens, inviting shops...
1bd, 2bd, Studio, Detached Cottages / Bungalows
Village Park Milton is a former equestrian property, with pieces and parts of the new community re- purposed from the former. The goal of the community is the whole person. This is achieved through chef-led dining, health and wellness and an active social life. Come join us!
Studio, 1bd, 2bd, Semi-Private
Inspired Living at Alpharetta is a vibrant and innovative community that offers assisted living and memory care options. Whether you or your loved one needs a little assistance or requires personalized memory care, you can be assured that we will provide a lifestyle that brings comfort, safety,...
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.