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VERIFIED PARTNER

Keystone Villa at Douglassville Personal Care

1152 Ben Franklin Hwy E, Douglassville, PA 19518

9.3
Review score
63 reviews
Add review
9.3
Review score
63 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
See all reviews
9.6
Review score
1491 reviews
20 facilities
For pricing & availability:
(866) 374-4058
Keystone Villa at Douglassville Personal Care
Keystone Villa at Douglassville Personal Care community exterior
99 Photos available
99 Floor plans available
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Steve F
-
Family/friend
5.0
This is the one!
The staff is always helpful and keeps us informed. Fox Therapy has people dedicated to working with residents. There's a doctor as well as a podiatrist and hair stylist all associated with the facility and their services are available without your loved one having to leave the building.

About the facility
Keystone Villa at Douglassville Personal Care

If you or your loved one need some assistance with activities of daily living, consider Keystone Villa at Douglassville Personal Care. With a welcoming environment and caring staff, you’ll soon feel right at home. Spend time outside in the well-manicured courtyards. Bird feeders and water fountains along with plenty of comfortable seating make this a perfect spot to spend an afternoon. Inside, catch a movie with neighbors in the theater, head to the activities area for crafts, or simply enjoy a pleasant conversation in the living room.

You’ll appreciate the peaceful riverside views of the Schuylkill River next to this community. You’ll also find many historic areas in Douglassville, Pennsylvania, and the surrounding areas. The Daniel Boone Homestead offers guided group tours, or you can do a self-guided tour of the outside areas. For more recent history, stop by the Boyertown Museum of Historic Vehicles. Here you’ll find much more than cars — view a blacksmithing demonstration, carriages, and sleighs. Of course, you’ll also find a robust collection of classic cars.

Keystone Villa at Douglassville Personal Care Details

This community offers a robust schedule of activities you can enjoy. Options range from word games and coloring to movies and happy hours....

Read more

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Keystone Villa at Douglassville Personal Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Keystone Villa at Douglassville Personal Care

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Keystone Villa at Douglassville Personal Care community exterior
Keystone Villa at Douglassville Personal Care

1152 Ben Franklin Hwy E, Douglassville, PA 19518

Chestnut Knoll community exterior
Chestnut Knoll

120 West 5th Street, Boyertown, PA 19512

Berkshire Commons
Berkshire Commons

5485 Perkiomen Avenue, Reading, PA 19606

Celebration Villa of Exeter
Celebration Villa of Exeter

9 Colin Ct, Reading, PA 19606

9.3
Review score
63 reviews
9.3
Review score
63 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
9.9
Review score
87 reviews
9.9
Review score
87 reviews
5 star
85%
4 star
9%
3 star
6%
2 star
0%
1 star
0%
9.7
Review score
38 reviews
9.7
Review score
38 reviews
5 star
71%
4 star
16%
3 star
8%
2 star
0%
1 star
5%
8.9
Review score
26 reviews
8.9
Review score
26 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Keystone Villa at Douglassville Personal Care

9.3Review score63 reviews
9.3
Review score
63 reviews
5 star
70%
4 star
19%
3 star
3%
2 star
3%
1 star
5%
Heritage Senior Living, LLC.
9.6
Review score1491 reviews20 communities
Write a review
A Place for Mom has scored Keystone Villa at Douglassville Personal Care with 9.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Keystone Villa at Douglassville Personal Care has 63 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.7
Friendliness
4.6
Care Services
4.5
Staff
4.3
Meals & Dining
4.2
Activities
4.5
Value for Cost
4.4
A Place for Mom has scored Keystone Villa at Douglassville Personal Care with 9.3 out of 10 using our proprietary review score based on 21 reviews in the last 2 years. Over all time, Keystone Villa at Douglassville Personal Care has 63 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Best of Senior Living 2023
Heritage Senior Living, LLC.
9.6
Review score1491 reviews20 communities
Logo for Heritage Senior Living, LLC.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 63 reviews
Steve F - Family/friend
Assisted Living
February 23, 2024
5.0
Verified Review
This is the one!
The staff is always helpful and keeps us informed. Fox Therapy has people dedicated to working with residents. There's a doctor as well as a podiatrist and hair stylist all associated with the facility and their services are available without your loved one having to leave the building. If a trip to an outside healthcare provider is necessary, the facility has a bus that can take them. If needed, Chestnut Knoll at Home can provide a person to ride on the bus with your loved one. There are also rooms that can be reserved for private gatherings such as Christmas or birthday events.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Barbara K - Family/friend
Assisted Living
December 29, 2023
5.0
Excellent Facility
Since coming to Keystone Villa my mother has made tremendous strides in her condition and is living in safe, professional environment. The entire team is wonderful & professional!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Perry R - Resident/client
Assisted Living
November 14, 2023
5.0
Happy Resident
I am so happy & satisfied with my community here. I recently moved from the 2nd floor to the first floor and everyone was so accommodating. Thanks to all the staff!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
James M - Family/friend
Assisted Living
November 14, 2023
5.0
Very Happy
Could not have asked for anything better when it came to care for my wife.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
ruth R - Family/friend
Assisted Living
July 28, 2023
5.0
fathers day celebration
A very tasty lunch was served by kind people
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Erich R - Family/friend
Memory Care
July 20, 2023
4.0
Verified Review
Evaluations of Memory Care Unit
My mom is thriving at Keystone Villa. The staff is always available and helpful. We are very satisfied with the care provided.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Andrew H - Family/friend
Assisted Living
June 19, 2023
4.0
Great! Happy with my father's care. Staff is friendly, came to meet the team mixer, had a very nice experience. Talked with residents and staff, it was nice to see the residents having a great time with their families and the staff.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Kathleen - Toured community
Assisted Living
May 16, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Keystone in Douglasville was very pretty and dad had stayed there with my mom 10 years ago for a short stay. They loved their food. It would have been more of a lateral move price wise from [community name removed].
anonymous - Toured community
Assisted Living
February 20, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and based on the overall tour experience and the staff we had encounter we thought it was really nice and the community itself was very nice.
Anonymous - Resident/client
Assisted Living
February 16, 2023
4.0
Honesty
I find that overall everything is about as congenial and friendly as it can be. It seems to adjust to most everyone's lifestyle. There will always be room for improvement.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Barbara S - Resident/client
Assisted Living
February 6, 2023
5.0
My Happy Home
I love it here and don't have to do a darn thing. I love everything here the food, the activities. I never have a dull moment here. The staff here is great. I am very happy to be here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Memory Care
December 8, 2022
5.0
Verified Review
Keystone Villa Experience
We chose Keystone Villa at Douglassville because we liked the atmosphere and the activities that they had offered for the residents. We looked at several different places and they were the best from what we saw. It has been a positive experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Toni G - Family/friend
Assisted Living
November 29, 2022
1.0
Dangerous living
The villa has absolutely plummeted. It is unsafe, understaffed, it is dreary. They have lost all touch with their mission statement and the reason they are around. From the CEO [name removed] , VP [name removed] , Regional Director [name removed] - they don’t care about the residents or staff. They leave them short staffed, claim they are “working hard to make things better “. All they do at this point is collect paychecks. I gave my review a month or so ago. Things are actually worse. I am moving my mother to [community name removed] . It is worlds better. Farewell Keystone Villa, you will be just an empty building soon considering the care you provide.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Keystone Villa at Douglassville Personal Care
December 5, 2022
We are truly sorry that your expectations haven’t been met. We recognize that it is difficult to trust the care of someone that you love to others and we take that responsibility very seriously. Everyone that you mention remains committed to the care of your loved one. We will continue to respond to your calls and messages. And, we will add your comments to our Quality Assurance program as we strive to provide care and service consistently at the highest level.
Connie U - Family/friend
Assisted Living
November 23, 2022
3.0
Covered wasn’t excuse, but it is no longer
My parents became residents at the villas in [date removed] after my father experienced a stroke. The challenges of Covid were understandable and service was not up to our expectations. It is now late 2022 and since this facility was bought out by a large national company I have to say service has gotten even worse. My father is in a level care situation and My mother shares a unit with him. There are times when they leave my father in the bathroom for well over an hour before coming back to help him. In my mind this is nothing short of elder abuse.. We have communicated to management in the past and it seems to get better in the short term but always slips back to worse than before. My recommendation is to stay away from this facility. They clearly do not have the assets or resources to effectively staff and manage. I am now faced with a hard choice of relocating my parents at age 95 and 100.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
1
Response from Keystone Villa at Douglassville Personal Care
March 13, 2023
We are truly sorry that your expectations haven’t been met. We recognize that it is difficult to trust the care of someone that you love to others and we take that responsibility very seriously. We recently hired a new Executive Director who is committed to making the resident experience a positive one. We welcome the opportunity to talk about our philosophy of care and the culture that we promulgate throughout the community.
Shannon - Family/friend
Assisted Living
October 21, 2022
5.0
Verified Review
Glad I Found It
I would recommend others check this community out for their loved ones. The staff is very personal to the residents, and you can tell they really care about the themas well. The community is clean and organized too. The communication with the staff is wonderful. They are responsive to emails, phone calls, and direct communication. Some of the care types include medication management, dressing, and bathing assistance.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
September 27, 2022
5.0
Verified Review
This is a great place for my in-laws! They love the location and that everything is close around them. Everything has been great here and I would absolutely recommend them to friends and family!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Memory Care
September 23, 2022
4.0
Verified Review
tour review
Our family had an in person tour and it is a very beautiful community but it was a little more on the expensive side. The memory care side was on the second floor and it wasn't locked down so it was secured. The outside space was in the middle of the building that had not access to any green nature - could not see really any trees just small planters with flowers.
anonymous - Toured community
Memory Care
September 20, 2022
3.0
Verified Review
Tour experience
We toured with Keystone Villa at Douglasville and I got the feeling of a business corporation rather that it being personal. The staff were all extremely friendly and they were great with their follow-up afterwards. I do also know that they take combative residents which is good to know.
MV - Family/friend
Assisted Living
September 7, 2022
4.0
Verified Review
Great place for loved one
My loved one likes the food. The value for the, money is at market value. We picked this place because it was a good location, great quality, and it met the needs of my loved one. Overall, my loved one greatly enjoys the community, has more engery, and has a more enthusiastic view on life.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
anonymous - Toured community
Memory Care
May 20, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a very lovely experience it was an excellent tour. The community is very clean and everyone we met with was so helpful and knowledgeable. However the community was just a little to big for our loved one but they did give us a meal to take home for dinner and their good was delicious.
Viewing 1-20 out of 63 reviews

Amenities
at Keystone Villa at Douglassville Personal Care

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • High Acuity Care

Meals & Dining

  • Meals Provided
  • Low / No Sodium
  • No Sugar
  • Restaurant Style Dining
  • Guest Meals
  • Professional Chef
  • Special Dining Programs
  • Room Service

Room Amenities

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Computer or Media Center
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Library
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge

Recreational areas

  • Billiards Lounge
  • Movie or Theater Room
  • Game Room
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English

Activities

  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Brain fitness / Dakim
  • Activities Off-site
  • Yoga / Chair Yoga
  • Pet-focused Programs
  • Protestant Services
  • Stretching Classes
  • Day Trips and Outings
  • Happy Hour
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Activities On-site
  • Gardening Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Montessori Programs
  • Other Religious Services
  • Intergenerational Programs
  • Wii Bowling
  • Catholic Services
  • Devotional Activities Offsite
  • Holiday Parties
  • Trivia Games
  • Birthday Parties
  • Art Classes

Neighborhoods
around Keystone Villa at Douglassville Personal Care

See what the neighborhood has to offer and what’s nearby:
Keystone Villa at Douglassville Personal Care in google map

Frequently Asked Questions
about Keystone Villa at Douglassville Personal Care

Keystone Villa at Douglassville Personal Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Keystone Villa at Douglassville Personal Care 9.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 385-5002 to reach a resident at Keystone Villa at Douglassville Personal Care.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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