Independence Village of Fishers South

My father lived here for a little over 2 years. The staff was wonderful. He was placed in hospice and was able to live there until he died. However, read the lease carefully. The parent company is now trying to charge him for 30 days rent past the date of his death. The lease has a death clause which terminates the lease immediately upon death. Then the estate is liable for the later 14 days rent past the date the apartment is emptied. For my father this means 4 days of rent for September yet they are charging for 17 days. Not right not following the lease agreement

My experience has been excellent. Everybody is very friendly and we live very peaceful life. We have nice exercise classes every day and keep us busy with things to do.

I was told trash and light housekeeping would be done on a daily or semi daily basis. I'm not finding that to be the case. I think the staff is great, very friendly. My husband has falling issues. He is in memory care, but his falling remains an issue. This is probably not the best place for him, but for the time being, this is where he will remain.

My mom stayed there until she passed away 1 month ago, but all she did was rave about the food and the new chef. He catered to all of her needs and made special visits to her table. She also mentioned that everyone was so friendly and accommodating to all of her needs. [name removed] always invited me to come eat lunch with her, but I was only able to join her at an event that was there last summer and the food and service was restaurant quality. I really never got a chance to thank everyone there for taking such good care of my mom.

What we really like about the Independence Village is that they are extremely diligent about my mother's gluten free diet. The food there is great. There are also many different activities that our loved one likes to participate in. The residents are just as friendly and inclusive as the staff members are. Based on our experience we would recommend this community to other families.

It’s a quality facility with incredibly caring staff. You can always find a staff member when you’re in need. Staff is always willing to divert their paths to assist any resident. All around a loving family between the staff and residents!

Independence Village of South Fishers has become family! They take wonderful care of our sister who is a Memory Care resident. They treat her like family! I can't say enough good things about this facility!

It's a wonderful place! The care is great. Activities aren't as many as I'd hoped and the food is average. Nothing negative. They have a nice living area and dining area. There is a hair salon. They offer; Bingo 2 times a week and happy hour at 4:00 everyday. Occasional buffet dinners, and holiday celebrations. I would recommend to others, and we have already.

The staff is awesome, more than willing to help. Residents are friendly. It's very sufficient for anyone to accept change, but transition was easier than anticipated.

I couldn't have picked a better place for my loved one. It was like walking into home. It is nice that it isn't a huge community. The staff they have are top notch and the perfect place for my loved one. The staff communication with the family has been very good. There are three meals a day served to the residents and they have choices to choose from. The chef is very good, and they make accommodations for the residents for their meals.

After touring several Memory Care Units in Fishers, we settled on Independence Village. We moved my mom there in late June. We are happy with the care she receives and the activities they offer. The staff genuinely cares and know all the residents' names and something about them. The daily "happy hours" are a great time to visit and interact with the residents. They have plenty of art and craft supplies to keep the residents busy. The courtyard in the middle of the building is a beautiful place to sit and visit on a nice day all while being safe and secure. My mom is happy there and I feel comforted knowing she is well cared for.

The people make this place. Both of my parents moved to Independence Village -South Fishers in September. It was a very difficult change to start, but the staff here has definitely helped the transition. From the top down to the bottom up. You can tell they care. This includes the house cleaning staff, meal staff and chef, maintenance, physical therapists, receptionist, sales and director. They are great and go the extra mile to make sure everyone feels like family. My parents also love the food which is a big deal.

We moved my sister-in-law to Independence Village of Fishers just over a year ago. The entire team at this facility, from the Executive team to the aides, housekeeping staff, chef are all just amazing people! They know all the residents by name, they are welcoming and go out of their way for the families and I feel comfortable contacting them for anything regarding our loved one. They work with us on compassionate solutions and I always feel that they are truly paying attention to our personal situation. They do this for every resident and their families. I highly recommend Independence Village of Fishers!!

We found that the food is good and healthy, for our loved resident. The staff is very kind and caring, but seems to turn over at frequent intervals, and not all positions are filled. The staff seems to know each resident personally, and tries very hard to provide a pleasant experience for all folks who are living there, with benefits including small animal visits, a Happy Hour event, frequent trips to cultural and entertainment venues. Previously, shopping trips were offered, but right now, the status of that part of the living experience is in question. We occasionally have questions about the follow-through by the medical staff, regarding blood-sugar testing, insulin administration, and changes in prescription drug requirements. This is most likely caused by a shortage of trained, certified medical CNAs, RNs, and the contracted medical service.

My Grandpa was always the most energetic and independent 95 year old you could imagine. He was living in an Independent Living cottage in a different community and still driving. We decided as a family that it was time to move him to a higher level of care after a few falls and hospitalizations. He toured Independence Village South Fishers and absolutely loved it! He was most excited about all the food and they even gave him a meal to try out! We were able to use the guest room for him to live in until we could get his furniture over there which was a huge weight off our shoulders. Once we got him all settled in his permanent apartment, he unfortunately started to decline quickly and required the transition to hospice care. All of his children live out of town and the community allowed them to stay in the community to be close with him until the end. The staff was always so friendly and helped guide my family through the end of life process. We are so grateful for the team there.

My sisters and I recently moved our mother from another community to this one. We couldn't be happier with the care that she is receiving, how friendly the staff is to her and to us, how accommodating the staff is to her needs, and how much better she is doing in just the few weeks that she's been here. It feels like a family here and we are so appreciative!

If you are looking for a small, close knit community, you've come to the perfect place. The staff care for the residents as if they were actual family members. Residents are always smiling, and they seem to know each other as well as the employees very well! The Community itself has staff members that have been with the company for 20 + years and the passion and dedication are exceptional. The Executive Director is so involved that she even gives out her cell phone number to everyone! GREAT COMMUNITY!

I moved my 90+-year-old parents to Independence Village Fishers South this year from another small Indiana town. It’s has been the perfect place for them. The staff is wonderful and very caring and attentive. They are also eating much healthier and rave about the food. They have adjusted well and made several friends. I and my parents couldn’t be happier with our choice!

We would absolutely recommend the Independence Village of FIshers South to other families based on the experience we have had so far. They have very competitive within this type of industry. The meals and dining service is excellent, they have a full size restaurant for the residents with a full chefs service. They have so many activities for the residents to take advantage of - church services, social happy hours, field trips to go shopping, exercise classes and they have even taken the residents to go fishing.