Hilliard Assisted Living & Memory Care

There is a very high confidence level with the staff. I know when I was not there they kept her engaged and she was well cared for. A lot of different floor planes. The food was good and they had lots of menu options the staff was good at letting the resident independently choose their meal but stay with in their dietary needs. They went above and beyond to care for the residents while helping them remain as independent as possible.

I had a very good feeling touring this facility. Especially, that they had a lock-in so that residents cannot just walk out. Everything was very clean and no funny smells. Residents are engaged in various activities during the day including exercise.

My mother is in Memory Care. The staff is very friendly and helpful. I generally feel confident that Mom is receiving quality care. We've had a few occasions of medical issues where communication between the doctor's office and the nursing staff could have been better but if you have someone following up on things everyone is very willing to help. I would like to see a little more attention to cleanliness regarding Mom's bathroom issues but I know she is not co-operative and the staff is trying to manage the situation. Overall I am pleased with our placement choice.