Heritage Oaks

1100 German School Road, Richmond, VA 23225

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Heritage Oaks in google map
street view of Heritage Oaks

About the community Heritage Oaks

The feeling of home welcomes you at Heritage Oaks — a lovely community offering independent living services in Richmond, Virginia. We understand that home is not only a place but a feeling and a way of life. Our community is filled with active and sociable residents who are eager to make the most out of every day. Everyone has different lifestyles and preferences, which is why we cater to your needs and desires. With our beautiful community, high-quality amenities, and robust life enrichment program, we strive to not only meet your expectations but exceed them.

Spend your time doing the things you love most here at Heritage Oaks. Enjoy the beauty of nature while reclining on the patio during warm summer evenings. Share a laugh over coffee with fellow residents in our on-site cafe or simply explore the beautiful neighborhood. With the freedom to come and go as you please, you’ll always have something to look forward to.

Community Amenities and Services

At Heritage Oaks, residents don’t have to worry about things like cooking dinner, sweeping the kitchen, or mowing the lawn. With regular housekeeping, linen, and maintenance services, residents can have peace of mind knowing their apartment will be kept in great...

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Senior Living Options Offered

Independent living

Pricing for Heritage Oaks

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
2 Bedrooms
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heritage Oaks

Health Care Services

Medication management

Staffing & ancillary services

Physical therapist
Occupational therapist
Speech therapist

Meals & Dining

Meals provided
Anytime dining
Guest meals
Restaurant style dining

Room Amenities

Wi-fi/high-speed internet
Ground floor units
Air conditioned

Community Amenities

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Beauty salon




Cats allowed
Dogs allowed

Primary language spoken by staff


Recreational areas

Arts and crafts center
Game room
Movie or theater room
Piano or organ

On-site dining options

Café or bistro
Private dining room


Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Protestant services

Reviews for Heritage Oaks


(34 reviews)

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Care services




Meals & dining




Value for cost



Verified Review
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1-20 of 34 reviews
October 22, 2021
anonymous - Sibling of resident/client
Disappointed so far

It would be nice if they had some stimulating activities for residents. Also, they are having a very hard time hiring kitchen staff. They are handing residents their meals in Styrofoam boxes and they have been out of a ton of things. Overall it has not been the best experience, we are disappointed.

October 6, 2021
Bob A - Sibling of resident/client

We received very friendly, and good information upfront. There weren't any surprises. The staff are easy, accessible to work with. Some of the activities include crafts, Wii bowling, outside performances, monthly birthday parties, bingo, games, and more for the residents to choose from. They also have transportation on a first come, first serve basis. They will take the residents to stores, and doctor appointments when needed.

September 7, 2021
anonymous - Toured community
Tour of Heritage Oaks

We toured with Heritage Oaks and it was a nice place, just not the right fit for my dad.

Response from Heritage Oaks

September 9, 2021

Hello! Thank you for sharing your thoughts and experience about Heritage Oaks. We strive to provide an exceptional senior living experience. We would love to hear more about your experience so we can best address any questions you may have as we continually desire to provide the best in service and support to all who call our community home. Please feel free to contact us anytime at (804) 323-3800 or info@heritageoaksseniorliving.com. Home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Heritage Oaks Team

August 18, 2021
anonymous - Toured community
My review of Heritage Oaks

Our family was able to have an in person tour and it looked to us more like a nursing home that did not have that independent environment. Their sole focus on activities revolved around bingo. Also another concern our loved one had was not having access to food all the time, but they said they had plenty of opportunities to get snacks during bingo.

Response from Heritage Oaks

August 19, 2021

Hello Anonymous ~ We take reviews of our community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. We strive to provide the best senior living experience for all our residents who call Heritage Oaks home. Our dedicated team of associates are proud to provide a robust, enriching calendar of events and activities with a variety of engaging life enrichment programming. We provide purposeful, creative, social and meaningful options for our residents including outings to the greater community with reliable transportation. We also have many who participate in popular events like Happy Hour, Bocce Ball, Bowling, Coffee Chat, Health Talk, Devotions, and much more. We pride ourselves on providing options for everyone and listen to residents' feedback to tailor our programming to fit their desires. Our All-Day Dining program provides nutritious, delicious meals and snacks throughout the day how you want it. We would love to welcome you back to our community any time to discover the many opportunities for connection, fun, and friendship here. Please feel free to contact us directly at 804-323-3800 or info@heritageoaksseniorliving.com. Also, you may download a monthly calendar of our events any time on our website: www.HeritageOaksSeniorLiving.com. Sincerely, The Heritage Oaks Team

June 15, 2021
anonymous - Toured community
Tour of Heritage Oaks

We toured Heritage Oaks and the lady who showed us around was very sweet. It is a nice, big facility with large rooms and we really liked it. It is in an area that is on no land so she would not have been able to go out for walks and it is not in the best neighborhood so we went with another facility.

June 7, 2021
anonymous - Toured community

I believe my mother would like living at this facility. She would like the location and the rooms. There were a few negatives at this facility. We were taken to the second and ground floors, where I noticed little flying bugs around. My sister was with me on this tour, and she overheard 2 residents stating that “there are another one, they don’t know what they are getting into”. When we were checking out, I talked to a resident at the front desk. I asked how long had she lived at Heritage Oaks, and she stated 2 years. Then she said 2 years too many. She continued to say she moved from [location removed] to Richmond.

April 29, 2021
Robin - Sibling of resident/client
Verified Review
Highly Recommend This Facility For Your Loved One

We've liked the friendliness and helpfulness of the staff, and the quality and size of the rooms. It's very clean and open and well maintained. It's a nice sized apartment with plenty of room. The master suite is really big, with a nice bathroom. For the money, it's just really a nice apartment. Probably the only drawback is there are no patios or balconies. But for the price and the size, it was a tradeoff. The staff have been exceptional with communication. It's been kind of limited with Covid what we've been able to see. I know that they're offering plenty of activities, I just don't know what my loved one is participating in specifically.

April 19, 2021
Larry W - Child of resident/client
Highly recommend

We chose Heritage Oaks because when we walked in it was very clean and beautiful. Connie the manager was so personable as well and they just had everything my mother needed. The apartments are very nice size with great closet space. They are willing to give you extra help when you need it which is nice. The residents are also very friendly. They do have a good variety of foods on the menu and I would recommend to others looking.

Response from Heritage Oaks

April 23, 2021

Hello! Thank you so much for sharing your thoughts and experience about Heritage Oaks. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Heritage Oaks Team

February 12, 2021
EO - Child of resident/client
Verified Review
a great place to live

The staff is very friendly and the food is liked by my loved one. There are inside activities being offered even during Covid and I would definitely recommend this community to others

Response from Heritage Oaks

March 5, 2021

Hello! Thank you so much for sharing your thoughts and experience about Heritage Oaks. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Heritage Oaks Team

February 11, 2021
SI - Child of resident/client
Verified Review

Your loved one must be totally independent if you want to live here. The apts. are not set up to accommodate any in wheelchairs or people that may need assistance. If your loved one is totally independent I would recommend this community. If your not independent you will need to pay for outside care giving

Response from Heritage Oaks

March 5, 2021

Hello Thank you so much for sharing your thoughts and experience about Heritage Oaks. Heritage Oaks is owned and operated by Grace Management, Inc., a senior housing management company. Our services and associates have been widely recognized and received numerous praise and recognition from review forums in our industry. We take all reviews of our company and communities very seriously. We are sorry to hear about your recent experience. We apologize that this experience did not meet or exceed expectations. We are already taking steps to address this issue and would like to follow up with you further regarding this matter. You may contact us directly at [removed]. By contacting us directly we can best discuss the most accurate information. Thank you! Sincerely, The Heritage Oaks Team

December 4, 2020
Anonymous - Loved one of resident/client
Verified Review
Not Sure

Hertiage Oaks is a nice place to live. There have been some issues along the way we had with my loved one and this community. I now only go to the Director of the community to get resolution for any of our problems I'm not sure if I would recommend anyone to go here.

October 9, 2020
Anonymous - Loved one of resident/client
The Place to Live Is Hertiage Oaks

I would tell people that it is one of the best places for your parents. The community is beautiful, very clean, the staff is attentive. I give the food an A plus. They have several activities and the staff is very friendly and they get to know the families quickly. The residents are very friendly. They have been on lock down and this has kept COVID out of the community.

Response from Heritage Oaks

October 14, 2020

Thank you so much for sharing your thoughts and experience about Heritage Oaks. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it’s not just like home, it is home. Sincerely, The Heritage Oaks Team

August 26, 2020
Denita C - Loved one of resident/client
A good choice

We chose Heritage Oak for a couple reasons. 1. the apartment itself 2. the price 3. the proximity to me. The bedrooms are larger from where my mom moved from, they also have very spacious closets. I have not eaten here as I moved her in during the pandemic, but my mom has said the food is pretty good, the menu offers 2-3 choices per meal. They have provided activities in spite of the pandemic, some of these includes bingo, movies, birthday parties.They have remained 100% COVID free this entire time. I would recommend this community because the residents are very friendly and my family is very happy with this choice we made. We wish the move wouldn't have been during the pandemic but they did a great job. They had a wonderful plan of how to move her in during the restrictions.

August 19, 2020
Anonymous - Loved one of resident/client
Plenty of activities and social life

Heritage oaks brings in entertainment to sing to the residents, they would play the guitar and piano a couple times a week. Every holiday period they had a party/formal event. There would be food, and punch. For New Years Eve they would drop balloons from the ceiling. They have Wii bowling, exercise classes, and an arts and crafts room. Occasional movie nights. The rooms they have there are nice, some had large bedrooms and living rooms with large closets. It is a little expensive, but a great value. Dining room is always open to the residents and their families. They had a salad bar, the food could of used some improvements, but plenty of food provided all day long.

June 10, 2020
Anonymous - Toured community

[Name removed] did a wonderful tour. My daughter and got all our questions answered. [Name removed] was friendly and knowledgeable. This place is top of my list so far.

March 4, 2020
Anonymous - Toured community

An overall well thought out community with nice facilities. We were impressed at their attention to detail.

September 13, 2019
elton major - Loved one of resident/client
hope someone reads that actually cares.

was invited to a crab fest by my uncle by 530 of a party that was to last until 7pm there was no food. the crabs were outside with no warmer or ice. the so called chef{absolutely not even much of a short order cook} was drinking and didnt care that nothing was left to eat. the folks serving the food were great and apologized but they were not to blame . [name removed] was the one that was supposed to be the chef. it was pitiful to see these seniors looking for what was promised to them and they didnt have even a third of what was needed. i complained to the chef and he ignored me and obviously did not care. we are moving my uncle to another home and hope all others follow suit .this place is terrible.

August 26, 2019
Anonymous - Toured community

my mother really like this place. until this visit, she was hesitant about needing to be in a senior living facility. the visit to this center changed her mind!

May 18, 2019
Anonymous - Toured community

We had a wonderful guide her name was [name removed], Heritage Oaks is a lovely place.We saw three size apartments all good size.We left with a better understanding of what could be do. Thank.You

November 11, 2018
Bobbie Walters - Resident/client

I really like it here, but a change to the website has pretty much excluded anyone who is looking for an independent lifestyle. Heritage Oaks is NOT an assisted living facility, officially, but it is touted as one online. I may have to seek another living space.. I have questioned why this is, but received vague and incompete answers.

Neighborhood around Heritage Oaks

See what the neighborhood has to offer and what’s nearby:

Heritage Oaks in google map

Frequently Asked Questions about Heritage Oaks

Heritage Oaks offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Heritage Oaks has received an average review rating of 4 based on 34 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.