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Heritage Memory Care At Eldridge Parkway

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1725 Eldridge Pkwy, Houston, TX 77077

1.0
Review score
19 reviews
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1.0
Review score
19 reviews
5 star
69%
4 star
16%
3 star
5%
2 star
5%
1 star
5%
See all reviews
7.6
Review score
261 reviews
9 facilities
For pricing & availability:
(866) 374-4058
Heritage Memory Care At Eldridge Parkway
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Heritage Memory Care At Eldridge Parkway outdoor common area
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anonymous
-
Family/friend
5.0
a positive experience
The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on ou

About the facility
Heritage Memory Care At Eldridge Parkway

Overview of The Heritage at Eldridge Parkway, Houston, Texas

At The Heritage at Eldridge Parkway, we provide a variety of community amenities. Our purpose-built community offers the benefit of individualized care; every aspect of the community is designed to cater to the particular needs of its residents.

Dining Amenities
•Meals and snacks throughout the day.
•Guest meals

Dining options
•Restaurant-style dining
•Private dining room
•Specialized dining programs

On-Site Activities
Our programs include:
•Stretching classes
•chair yoga
•Holiday parties, birthday parties
•Outdoor parties
•Resident karaoke nights
•Scheduled performances
•A healthy living program
•Inter-generational programs
•Art classes
•Cooking activities
•Gardening club
•Trivia nights

Outdoor Common Areas
•Accessible outdoor common area
•Outside patio garden
•Indoor and outdoor walking paths.
•Enclosed-courtyard.
•Indoor Common Areas
Residents have access to our communal spaces including:
•Our community library, complete with a diverse selection of titles
•Fully-stocked arts and crafts center.
•Game room
•TV lounge

Location Attributes at The Heritage at Eldridge Parkway

Living Options and Amenities
We offer
•1 bedroom units, wheelchair accessible units, and studio units.
•Free wi-fi for all of our residents
•Temperatures are regulated.
•Free cable satellite TV

Featured Amenities at The Heritage at Eldridge Parkway

Read more

Senior living options offered

Memory Care

Pricing
for Heritage Memory Care At Eldridge Parkway

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Heritage Memory Care At Eldridge Parkway outdoor common area
Heritage Memory Care At Eldridge Parkway

1725 Eldridge Pkwy, Houston, TX 77077

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1.0
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Review score
19 reviews
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9.7
Review score
97 reviews
5 star
81%
4 star
12%
3 star
3%
2 star
0%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Heritage Memory Care At Eldridge Parkway

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Special Dining Programs
  • Low / No Sodium
  • Vegetarian
  • Restaurant Style Dining
  • Guest Meals
  • Kosher
  • International Cuisine
  • Room Service
  • Meals Provided

Room Amenities

  • Bath Tubs
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Wheelchair Accessible Showers

Community Amenities

On-site dining options

  • Private Dining Room

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Barber Shop
  • Central Fireplace
  • Beauty Salon
  • Outside Patio
  • Meeting Room
  • Library
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English

Activities

  • Day Trips and Outings
  • BBQs or Picnics
  • Activities On-site
  • Cooking Classes
  • Live Dance or Theater Performances
  • Holiday Parties
  • Dances
  • Karaoke
  • Art Classes
  • Trivia Games
  • Reminiscence Programs
  • Gardening Club
  • Stretching Classes
  • Devotional Activities On-Site
  • Live Musical Performances
  • Pet-focused Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Birthday Parties

Reviews

for Heritage Memory Care At Eldridge Parkway

1Review score19 reviews
1.0
Review score
19 reviews
5 star
69%
4 star
16%
3 star
5%
2 star
5%
1 star
5%
Write a review
A Place for Mom has scored Heritage Memory Care At Eldridge Parkway with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heritage Memory Care At Eldridge Parkway has 19 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.8
Friendliness
4.7
Care Services
4.1
Staff
3.7
Meals & Dining
4.5
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored Heritage Memory Care At Eldridge Parkway with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heritage Memory Care At Eldridge Parkway has 19 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Kam N - Family/friend
Memory Care
May 17, 2023
1.0
Confused
I call and leave many messages to check or ask questions about my mom and they never answer the phone nor return calls. This a red flag flying high to me. They may not know my name but they don't have every family members name if they don't answer calls. Highly inappropriate for a place to care for a loved when there's no communication. I would not recommend for anyone who cares and love your family. I pray my mom is not being mistreated and God is protecting her.
Care Services
1
Staff
1
Value for Cost
1
anonymous - Family/friend
Memory Care
December 16, 2021
3.5
Verified Review
Our experience
I really like their administrative staff and the caretakers, they were all very sweet and tried to make my dads stay best as possible and listened to our needs and concerns. My dad is more advanced in his Alzheimer's and they were not equipped to handle his care. I think facilities need to say what they are able to specialize in. This facility is more equipped to handle individuals who have earlier stages of Alzheimer's.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Value for Cost
3
anonymous - Family/friend
Memory Care
May 24, 2021
5.0
Verified Review
a positive experience
The staff was great and they check our loved on 24 hours a day. Communication was great between the staff and our family. They would always contact us before we contacted them and the value we felt was better than other communities. I would recommend this community to others based on our experience and already have
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Chelsea R. - Family/friend
Memory Care
July 14, 2020
5.0
Super happy with Autumn Leaves
We LOVE Autumn Leaves. We had such a hard time finding a place that would accept my Dad because he is further along in his dementia and like at one point we felt we had hit a dead end. But when we got a hold of the folks at Memorial City they immediately were attentive where other facilties in the area wouldn't even call back. We can honestly say we couldn't be happier because everyone there is so kind and making my Dad and us feel so appreciated.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 21, 2018
5.0
Verified Review
Review of Autumn Leaves
I am guardian for my brother-in-law, and he has lived at Autumn Leaves since July 2016. The family has been extremely pleased with the facility, the staff, the dinenities, the activities, and the care of our family member. The director has gone beyond expectations with he communications with us, with her concern and care. We are delighted with his care and his surroundings.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 10, 2018
2.0
I would never put another loved one here again. They are understaffed. Room and board is about the extent of it. Food is mainly carbs. Pasta, rice and bread with very little protein. Medical attention is almost none existent. Turnover is high and employees are unhappy as a whole. My heart goes out to those residence who are at their mercy.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
1.5
Care Services
1
Activities
2.5
RGP - Toured community
Memory Care
January 3, 2018
4.5
Looks like a perfect fit!
It is a super clean and beautiful facility. It passed the "smell" test hands down. [Removed] and her staff were gracious and welcoming to everyone in our family. There were various activities going on as we toured and there was a delicious smell in the air the whole time. Every question and concern was answered with genuine care. It looks like it will be the perfect fit for our needs when the time comes.
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
5
Activities
4.5
anonymous - Family/friend
Memory Care
December 29, 2017
4.5
Verified Review
Very nice place
They have great activities for the residents. Residents get 3 meals plus snacks throughout the day. The new Executive Director has made a positive impact on this facility. She is really making a difference!
Cleanliness
5
Friendliness
5
Value for Cost
4
Care Services
3.5
Activities
5
anonymous - Family/friend
Memory Care
September 15, 2017
5.0
Verified Review
They make you feel right at home
Autumn Leaves of Memorial City is a lovely facility. They go out of their way to make our loved one feel a part of the group and community. The facilities are lovely. It is a very warm and inviting atmosphere. It is very clean and it smells fresh and clean. They try to encourage all of the residents to participate. They have a lot of activities that are also therapeutic to fit the needs of the residents. They have numerous nicely landscaped secured courtyards where they have BBQ's and walking paths. They can walk out anytime and enjoy the fresh air. Their security is excellent. We don't worry about them wandering off. There are hotels nearby for the family members who come from out of town to visit within five minutes to Autumn Leaves. We can take him out to nearby parks and restaurants. He has a made a buddy and it's great to see him socialize. His mobility is better, he has lost weight and he looks better than he has in four years, and I think it is because he is getting proper care. It's located in a very nice and safe neighborhood. I also have to say what a wonderful job A Place For Mom did in helping us find a place when no one else would. We were passed from social worker to social worker with no help at all. It was unbelievable all the support and guidance that A Place For Mom provided for us, Thank you!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
September 22, 2017
Thank you for your very kind comments. We are so pleased that you noticed our staff. They are truly the backbone of our communities. Our Life Engagement program is designed to offer personalized memory care activities for every resident. Much education goes selecting and preparing nutritious, tasty meals and we search for caregivers who are genuinely compassionate and loving to our residents. We're so happy that you are a part of the Autumn Leaves family!
SLS - Family/friend
Memory Care
March 26, 2017
5.0
Verified Review
Nurturing, compassionate and clean
For what these facilities are, this is hands down the best choice in Houston, Texas.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
August 30, 2017
We really appreciate your thoughts on our community. We put a lot of thought into the way we build each community and we’re happy that you noticed.
anonymous - Family/friend
Memory Care
December 28, 2016
5.0
Verified Review
Very pleased with the help from Senior Advisor
I contacted Senior Advisor and I swear that before I hit "enter," they called me -- I mean it was really almost instantaneously after I submitted the online form. They were very helpful in a time of great stress. They pointed me to 5 different senior homes I could visit that SAME day and find a place for my dad to live. He had suddenly (I mean suddenly) gotten to the point with his Alzheimers that he needed placement soon, plus I was in the process of moving. So, I visited 3 of the 5 and really liked Autumn Leaves in Memorial City in Houston, Tx. We moved him in, a process which took just a few days, maybe a week, and he was settled. Of course then my mom had to go to the hospital via life flight for an aortic aneurysm...wow a lot happened in just a few days! She recovered, and now my dad lives in Autumn Leaves, just a few blocks away from my mom in Eagles Trace. He is in what they call a memory care unit which is what he needed and he is adjusting and doing well. I could NOT have accomplished all of this in such a short time without Senior Advisor's help. Not to mention the staff at Autumn Leaves.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
August 30, 2017
Thank you for taking time to post your kind comments on our community.
anonymous - Toured community
Memory Care
August 16, 2016
3.0
Verified Review
High turnover.
Autumn leaves of Memorial City was a nice community. I enjoyed the tour. The staff were very friendly and knowledgeable. They offer a range of activities for residents to enjoy. I do not like that they have a high turnover ratio and recently lost their executive director.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Heritage Memory Care At Eldridge Parkway
October 18, 2016
As distressing as it is for us to hear about your dissatisfaction, we’d like to thank you for bringing your concerns to our attention. We have been in business for more than 14 years and strive to provide the highest quality care for our residents with Alzheimer’s and other forms of dementia.
anonymous - Toured community
Memory Care
June 20, 2016
5.0
Very nice facility. Impressed with Abby and the Eldridge facility. I would feel very comfortable having my mother live there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
July 6, 2016
Thank you so much for your kind comments. We really appreciate your thoughts on our community and our staff.. We put a lot of thought into the way we build each community and the staff we choose to provide care. We’re happy that you noticed.
anonymous - Family/friend
Memory Care
February 12, 2016
4.0
Verified Review
We like it very much.
We like it very much. The food looks very good, they keep the place tidy. They are just finishing painting right now. I would give them a four so far.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Heritage Memory Care At Eldridge Parkway
February 16, 2016
Thank you for your post. We always appreciate positive comments from our family members, and we’re glad to hear you’re happy with Autumn Leaves of Memorial City.
anonymous - Toured community
Memory Care
July 10, 2015
5.0
Verified Review
They were just the best facility I've found of all the places I've toured in terms of design, cleanliness, and staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
4
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
December 17, 2015
We’re particularly happy to hear that you are pleased with Autumn Leaves of Memorial City.
anonymous - Family/friend
Memory Care
June 14, 2015
5.0
Verified Review
Highly recommended for Alzheimer's care
Having a facility dedicated just for dementia care makes a difference. The staff is well trained to handle the unique problems that come with Alzheimer's, in addition to the typical needs of the elderly. Particular care is taken to know each resident personally, including his or her family and past history, in order to provide individualized care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4.5
Response from Heritage Memory Care At Eldridge Parkway
December 17, 2015
We are glad you noticed our caring staff. We work very hard to find people who are genuinely compassionate caregivers and we train every single one of our employees in dementia care.
anonymous - Toured community
Memory Care
April 27, 2015
5.0
Beautiful, newly constructed facility designed for memory care only. My guide greeted each resident by name and seemed personally involved with them. Lots of activities designed specifically for those with memory impairment. Very helpful staff - the business manager even made a special trip in on a Sunday to meet with me. They also offered assistance in relocating my mother from out of state, which was one of the deciding factors in my selection of Autumn Leaves.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
December 17, 2015
Thank you for taking time to post your kind comments regarding Autumn Leaves of Memorial City.
Anonymous - Toured community
Memory Care
September 24, 2014
5.0
Verified Review
Review of Autumn Leaves of West Houston Alzheimer's / Memory Care in Houston, TX
very expensive; focus on Alzheimers, so may have lower functioning individuals; Q: how many are full blown Alzheimers?
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
August 30, 2017
At Autumn Leaves, memory care is all we do. Our exclusive focus is on providing the best, research-based assisted living memory care for people with Alzheimer’s or another form of dementia.
Loved One - Family/friend
Memory Care
August 25, 2014
4.0
Verified Review
They keep it very clean.
They keep it very clean. The staff is really friendly, but they are really understaffed. The nurse quit a week ago, and the administrator is only there part time. I have a feeling that most of the people are part time now. It's much better than I ever thought it would be. In comparison to others, they are a very good value. The activities are good. The food is just the best too. There is just a lot of staff turnover.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
3
Activities
5
Response from Heritage Memory Care At Eldridge Parkway
August 29, 2014
Thank you for taking the time to post your comments. The Administrator and staff are all full time and we are recruiting a new full time Director of Healthcare. We work very hard to find people who are genuinely compassionate caregivers and we train every single one of our employees in dementia care.
Viewing 1-19 out of 19 reviews

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Frequently Asked Questions
about Heritage Memory Care At Eldridge Parkway

Heritage Memory Care At Eldridge Parkway offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Heritage Memory Care At Eldridge Parkway 1 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (832) 554-2800 to reach a resident at Heritage Memory Care At Eldridge Parkway.

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Studio, Semi-Private
If you’re living a mostly independent lifestyle, but you could use an extra hand with some of your day-to-day activities, we can help.With both assisted living and Alzheimer’s and dementia care on one campus, at our senior living community in Houston, Texas, you’ll have the care you need when you...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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