Brookdale Memorial Oaks

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

Maybe a little older facility but clean and kept up. Residents were playing bingo and they also looked clean and cared for. Would consider facility if I can not find something closer to my home. It’s pretty far from my home and it takes even more time going in towards Houston with traffic and all.

First and foremost the staff members were so friendly, especially the ones who helped get her moved in. And the second thing was it smelled very clean there were no fowl smells, and honestly we can say it was very cheery place. This community was very inviting with fresh flower and felt very homey.

Outstanding

We had a horrible experience during my fathers time in this community. We would be with him during day, but at night when he needed some help, it would take up to 20 minutes for someone to respond. We moved him out within 5 days. I would not recommend this community anybody.

I toured this community and the staff is nice. We liked the room but he did not want a room mate situation. The community was clean and the staff did answer the questions we had. I would recommend this community for other families seeking good qualities of this community.

What really caught my attention from this community was the positive interaction between the residents and the staff. . I like that they maintain the community clean. I usually have lunch with my loved one and it's good. If i do have concerns they usually will follow up with me. One thing that they could improve on would be to offer more activities.

Brookdale Memorial Oaks has resident transportation available. They offer various outdoor and indoor activities. The tour guide that showed me around was attentive and showed me the whole community including their dinning room. I liked the up-kept and organization of it.

Coming from out of state we had a few issues at the beginning with client intake and medication. The director and his management team have provided us with the assistance we needed to remedy the problems to place my mother in the memory unit with no limitations. Other than those issues it has been a good experience. The care staff here is wonderful. They are taking very good care of my mother and all of her needs. They have been very helpful and informative to me as well by making suggestions on what my mother may need. Mother is participating and working on many of the activities they offer throughout the day. The meals are presented nicely, and my mother is pleased with the taste of the food. They are providing her with great care but also with kindness and assistance she needs to adjust to her new community. I feel confident that my mother will be taken care of in a professional and loving way. This is a community I would recommend to anyone whose parents are in the stages of dementia or Alzheimer's.

My parents have been at this community for a few weeks and so far things are good. My parents speak Spanish and there are a few staff members that speak Spanish and help them. They like to participate in some exercise classes that are offered. The food is ok and the community is clean inside and out.

told my wife if she paid by the 3rd at Brookdale she had a discount $4200 a month, sent her a letter cutting cost to $3450 a month . Her brother passed away now they want more money.