Brookdale Brookfield Assisted Living/Crossings

660 Woelfel Road, Brookfield, WI 53045

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About the community Brookdale Brookfield Assisted Living/Crossings

If you’re searching for a family-oriented community with a tailored approach to senior care, you can find it all at Brookdale Brookfield. Our team can meet you exactly where you’re at by providing individualized care, healthy meals, housekeeping, and engaging activities. Residents in the early, mid, or late stages of dementia can find support through our community’s ability to provide dynamic care. Our caregivers are trained to help with medication management, assist with activities of daily living like bathing and grooming, and can coordinate services with outside health care providers. If you’re concerned about safety, rest assured that staff is available 24 hours a day, seven days a week to be alerted to any emergencies. You can also find enhanced air purification systems in the common areas, which help protect residents and visitors from viral infections. If you need a pharmacy, therapy room, or salon services, you have access to all of these on-site. Brookdale Brookfield is located in a residential neighborhood and is just a short drive from Milwaukee. Residents of our community never have to look far to find banks, hospitals, physician’s offices, shopping centers, or delicious restaurants.

Community Services and Amenities

Prepare yourself for social happy hours, game nights,...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Brookfield Assisted Living/Crossings

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Brookfield Assisted Living/Crossings

Community Details at Brookdale Brookfield Assisted Living/Crossings

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews for Brookdale Brookfield Assisted Living/Crossings

3.9

(41 reviews)

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Cleanliness

3.9

Care services

3.9

Staff

4.0

Meals & dining

4.0

Activities

3.8

Value for cost

4.0

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Verified Review
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1-20 of 41 reviews
4.0
May 24, 2021
Anonymous - Child of resident/client
Verified Review
Friendly Staff

I would say to others it is worth looking at. I think they were friendly overall. The staff were good to work with. The communication with the sales person was good. The communication with the staff could be better, though.


2.5
July 10, 2020
Anonymous - Loved one of resident/client
Verified Review
Disappointed

Some of the employees there are absolutely fabulous, there are others that are not so good. That was detrimental to my mom's experience. They did not follow the dietary and other care plans for my mom. It is a great fit for some people it was just not a great fit for my mother. The community is geared for someone a little more independent and can advocate for themselves.


5.0
March 4, 2020
Jane McCormick - Loved one of resident/client
Welcoming experience!

My mom has just been at Brookdale Brookfield for a couple of weeks, and in that short time, she has been welcomed, encouraged, and supported as she makes this transition to Assisted Living. We are all pleased with Brookdale!

Response from Brookdale Brookfield Assisted Living/Crossings

March 26, 2020

Thank you so much for your review! We are so happy that your mom has had a great transition to her new home at Brookdale Brookfield. Thank you for entrusting our team of experts to care for your mom and please let us know at any time if you should have any questions or should need anything from us. Thank you, Brookdale Brookfield Management Team


5.0
February 28, 2020
Anonymous - Loved one of resident/client
A great place to consider for a family member

Mom didn't think she needed to be in a community like this at this time in her life. We, here family new it was time. She has only been there a few weeks and she is looking and feeling better than ever. She enjoys the social activities and is participating in more and more of them. The staff is friendly and welcomed her warmly on her first day there. If you have any questions or concerns they are there to answer or correct them quickly. We, her family, could not have asked for a better place for her.

Response from Brookdale Brookfield Assisted Living/Crossings

March 26, 2020

Thank you so much for your review! We are so happy that your mom is thriving in her new home and is enjoying all of the activities and friendships she is creating with fellow residents and staff. Thank you for entrusting Brookdale Brookfield to care for your loved one. If you ever have any questions or should need anything, please do not hesitate to contact anyone in our leadership team. Thank you, Brookdale Brookfield Management Team


5.0
January 19, 2020
Anonymous - Toured community

Two of us toured this facility and we are almost certain this is where we will try and get mom into. I have contacted Shelly for a follow up visit. Questions were brought up by some siblings that I need to check in to.

Response from Brookdale Brookfield Assisted Living/Crossings

January 21, 2020

Thank you for your 5 star review! We are so happy that you had a fabulous visit with Shelley and we look forward to having your mom call Brookdale Brookfield home. Please do not hesitate to reach out with any questions you may have. We are here to help make the transition as smoothly as possible. Warm Regards, Brookdale Brookfield Management Team


4.0
December 14, 2017
Anonymous - Loved one of resident/client
Verified Review
Very Pleased

My sister has only been here for a short time, but so far, things seem to going very well at Brookdale. The staff is very helpful, it's a clean faculty, and I like that they have an intermediate program for those between assisted living and memory care. The food is very good here. They serve a Mediterranean diet, which is excellent, because that is what my loved one prefers. I also really like that everyday, they have about 6 or 7 activities going on, even on weekends. It seems to be a very lively community, and we are very pleased with it so far.

Response from Brookdale Brookfield Assisted Living/Crossings

December 20, 2017

Thank you so much for your review! We are so happy to hear that your sister is enjoying her new home and likes the Mediterranean diet that we serve as well as our robust activity schedule. Please let us know if there is anything else we can do as your sister adjusts to her new home. We are so happy that you entrusted Brookdale as your senior living provider. Thank you, Brookdale Brookfield Management Team


5.0
November 8, 2017
Anonymous - Toured community

Lovely campus, mom and dad liked a lot. No option for independent living. Start with assisted living. Not an option.

Response from Brookdale Brookfield Assisted Living/Crossings

November 25, 2017

Thank you for visiting our Brookfield campus! Although we do not offer independent living to meet your parents current needs, we are happy to assist in the future if something should change with their care needs. In the meantime, please feel free to call our sales department at [removed] for recommendations on local independent living communities that that we currently partner with. Thank you, Brookdale Brookfield Management Team


5.0
September 27, 2017
Anonymous - Toured community
Verified Review
Nice Community

Brookdale Brookfield was a very nice community. The staff was friendly. It was very clean and well-kept. We chose another community that was more in-line with our budget.

Response from Brookdale Brookfield Assisted Living/Crossings

October 4, 2017

Thank you for you review of Brookdale Brookfield! We are glad that you had a nice visit of our community. Please keep us in mind if anything should change in the future for your loved one or if you know od anyone else needing assisted living. Warm Regards, Brookdale Brookfield Management Team


4.0
September 20, 2017
Anonymous - Loved one of resident/client
Verified Review
Safe, Secure and Cared For

Brookdale Brookfield AL seems to be a good fit for our loved one. The staff is very friendly. They are very easy to communicate with if we have any questions or concerns regarding our loved one's well-being. They keep us informed and updated by phone. Where our loved one is living there are only a few residents on the same floor so the staff is very attentive to care needs. The staff is very welcoming to our family when we come to visit. We have heard no complaints regarding the meals they provide. Our loved enjoys participating in the activities provided. It is a very clean and well-kept community. They provide outside areas and enclosed patios for the residents to enjoy the outdoors. We are very satisfied with the security measures that they provide to keep our loved one safe. I would recommend this community to others.

Response from Brookdale Brookfield Assisted Living/Crossings

October 4, 2017

Thank you so much for your review. We are thrilled to hear that your loved one is enjoying their stay at Brookdale Brookfield and is enjoying all of the activities! Our staff truly loves what they do each and every day and nothing makes up happier than hearing positive feedback from families. Please let us know at anytime if you or your loved one has questions or concerns. Warm Regards, Brookdale Brookfield Management Team


4.0
September 18, 2017
Anonymous - Toured community
Verified Review
Loved it!

I loved the tour we took of Brookdale Brookfield. I would like to live here if ever need be in the future! It is a beautiful community. The staff was very friendly. It was homey and inviting. We chose another community for our loved one based on her care needs.

Response from Brookdale Brookfield Assisted Living/Crossings

October 4, 2017

Thank you for your kind review! Please let us know if we are able to assist with your loved one in the future or anyone else that you may know. Warm Regards, Brookdale Brookfield Management Team


4.0
September 12, 2017
Anonymous - Loved one of resident/client
Verified Review
Exceeded our expectations

The staff are excellent they go above and beyond. They keep my loved one involved in daily activities. They are responsive when we need anything or have questions. The doctor comes in regularly and is really good. The nurse on staff is nice. My loved one likes the food and they offer a good variety of choices. The community is clean and the grounds are well maintained. They tailor the care to the residents needs and I would highly recommend this community.

Response from Brookdale Brookfield Assisted Living/Crossings

September 15, 2017

Thank you so much for your review of Brookdale Brookfield! We are so happy to hear that we have exceeded your expectations. We strive for excellence in everything we do and love when we hear the positive feedback from families. It really is why we all at Brookdale are in senior living. Please share your experience with any family and friends that may also have a loved one in need of assisted living. Warm Regards, Brookdale Brookfield Management Team


4.0
September 11, 2017
Anonymous - Toured community

Thanks for scheduling tour here. [Removed] was Very helpful, educational and informative! Brookdale is a great facility, but 1 bedroom is smaller then they have now.

Response from Brookdale Brookfield Assisted Living/Crossings

September 15, 2017

We appreciate your review on your visit to Brookdale Brookfield. Please let us know if there is anything else that we can assist you with as you are search for a senior living community. We can be reached directly at [removed].


4.0
August 24, 2017
Anonymous - Toured community
Verified Review
My tour

This looked like a nice community when I visited. The community does have smaller studio rooms. The people I met during the tour were nice. I knew mom would not be happy with the size of the rooms at this community.

Response from Brookdale Brookfield Assisted Living/Crossings

September 6, 2017

Thank you for your review of our community and your visit. We understand that room size is personal preference and at times our available suite sizes are not always the right fit for everyone. We do have one bedroom apartments available in our assisted living community which are very spacious. Currently, they are all occupied but you would have the option of being added to our waitlist if that is something you are interested in. I will be sure to pass along your feedback to our team. Thank you and have a wonderful day!


3.0
July 26, 2017
Anonymous - Loved one of resident/client
Verified Review
Need To Explain Their Respite Services Better, But Overall Fine Experience

My husband was in this community for a respite stay. It was a decent experience, but I do feel they were concerned more about the amount of paid respite days he had available, than his care. We were just looking into option to help him recover. When we first spoke with this community, they were informative. However once we got in the community, nobody assisted further. I was confused with how their respite services worked. They could had explained that better. I felt like it was more for their convenience. than ours.

Response from Brookdale Brookfield Assisted Living/Crossings

August 23, 2017

Thank you for your feedback. We always strive to provide the best care and communication regarding our services that we provide, including respite. Please feel free to contact our Executive Director to discuss your concerns further ([removed]). Brookdale Management Team


5.0
July 19, 2017
Anonymous - Toured community

Beautiful place, really nice staff.

Response from Brookdale Brookfield Assisted Living/Crossings

July 27, 2017

Thank you for your review! We are so happy that you had a wonderful experience at Brookdale Brookfield. If you should have any questions from your visit, please do not hesitate to contact us. Thank you, Brookfield Management Team


3.0
July 10, 2017
Anonymous - Loved one of resident/client
Critical Review

My relative required a higher level of physical care than this facility was able to provide. There were times when staff did not respond in a timely manner due to the limited number of caregivers onsite at any given time. The management staff was very helpful and attentive but this couldn't overcome the response tardiness that had been experienced at different times. In our opinion, the food variety and quality did not meet the expectations given what we had been told.

Response from Brookdale Brookfield Assisted Living/Crossings

July 14, 2017

We appreciate your feedback. We are dedicated to ensuring that our residents are provided with the best care while they live at Brookdale Brookfield and are sorry that we did not meet your needs. If you would like to discuss your concerns in further detail, please contact our Executive Director. Thank you, Brookdale Brookfield Management Team


4.0
June 19, 2017
Anonymous - Toured community

Have toured 4 other facilities and still come back to Brookdale....I have one tour today and am making a decision. Thank you [Removed]

Response from Brookdale Brookfield Assisted Living/Crossings

June 27, 2017

Thank you for your feedback. We are glad that you had the opportunity to visit Brookdale Brookfield. We have been serving seniors in Brookfield for over 3 decades and are very proud of the care that we provide. Please let us know if you have any questions as you are making your decision on a community. We are confident that you would be please with moving your loved one into our community! Brookdale Brookfield Management


4.0
June 13, 2017
Anonymous - Toured community
Verified Review
My tour

The people I met during my tour were nice and knowledgable. The community seemed clean and they seemed to offer some nice amenities. This community was just a little larger than what we were looking for.

Response from Brookdale Brookfield Assisted Living/Crossings

June 27, 2017

Thank you for your review! For some residents our assisted living community in Brookfield can be too larger so keep in mind that we do have a smaller assisted living community just 15 minutes away in Sussex. Please let us know if you would like information about this community and we would be happy to set up a visit if you are interested. Please do not hesitate to contact us should you have any questions. Brookdale Management Team


4.0
June 13, 2017
Anonymous - Loved one of resident/client
Verified Review
I would recommend this community.

Mom is still adjusting to living at this community. The staff have been very nice, encouraging and attentive. Mom seems to like the food, however she has not yet started to participate in any of the activities offered. They keep the community well taken care of.

Response from Brookdale Brookfield Assisted Living/Crossings

June 27, 2017

Thank you for your review! We are so glad that you are pleased with the care and food we are providing for your mom. Please let us know if there are any specific activities that you think your mom would enjoy. We also encourage residents to participate and sometime it can take a little to adjust to their new environment and schedule. Susan in activities would be more than happy to meet with you if you would like to discuss activities specific to your mom that she may enjoy participating in. Have a great day and please let us know at any time if you have any questions of concerns. Brookdale Brookfield Management


5.0
June 9, 2017
Anonymous - Toured community
Verified Review
Tour for mom

I toured this community I did not like the small rooms. The community had a odor from something that had been cooked and that was not good. We know that they have activities for the residents. Families might want to consider a tour of this community for the care of a loved one.

Response from Brookdale Brookfield Assisted Living/Crossings

June 27, 2017

Thank you for your review and feedback. Brookdale Brookfield does have a variety of floor plans and depending on availability does offer brand new 1 bedroom apartments with kitchenettes. We do prepare all of our meals fresh from our kitchens and depending on the cuisine sometimes the aromas do linger. We will see if there is a remedy that we can put in place for meals that may have a stronger scent. Please feel free to contact our Sales Manager, Shelley, if you should have any questions following your visit with us. Have a great day!


Neighborhood around Brookdale Brookfield Assisted Living/Crossings

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Brookdale Brookfield Assisted Living/Crossings in google map

Frequently Asked Questions about Brookdale Brookfield Assisted Living/Crossings

Brookdale Brookfield Assisted Living/Crossings offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Brookfield Assisted Living/Crossings has received an average review rating of 3.9 based on 41 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.