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Heathwood Assisted Living & Memory Care

815 Hopkins Rd, Williamsville, NY 14221

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Heathwood Assisted Living & Memory Care community exterior
18 Photos
18 Photos available
5 Floor plans
5 Floor plans available
Heathwood Assisted Living & Memory Care in google map
street view of Heathwood Assisted Living & Memory Care
Jill - Loved one of resident/client
5.0
Heathwood Does Not Disappoint

They are marvelous. And my mom is thriving there. They have been kind, and they have lived up to the information that I was given during the admissions process. They take really good care of her. Her main caregiver is absolutely the best, and the others get the job done as well. She says she really loves the food, which has been a pleasant surprise. Every single time I've come to visit, her room was neat, picked up, clean, and the bathroom was clean. I have been very pleased. She has made friends. She joins in on the activities. She's meeting people and keeping busy. I've even seen one of the activities ladies in her room painting her nails. They just have an awesome activities department. I have a good relationship with their social worker, and I appreciate that they call me when there's anything my mom needs or if they have any questions at all. One of the reasons I chose Heathwood was that while the monthly cost seems high at first, just about everything is included. They don't charge extra if she pulls the emergency cord, or to assist with her showers, to do her laundry, to provide housekeeping, to make her bed, or any of those things that can be a la carte at other facilities and can add up really quickly. Wi-Fi and cable are also included. Our family is very pleased with the facility and with our choice. I'm so grateful I don't have to worry about a thing - that my mom is in good hands and well cared for.... Read more

Read all reviews

About the facility Heathwood Assisted Living & Memory Care

Heathwood Assisted Living and Memory Care delivers a fulfilling retirement experience at its senior living community in Williamsville, New York. Shaded outdoor seating and walking paths make it easy to enjoy the community’s beautiful campus. Indoor common areas provide relaxing spaces to unwind in the comfortable couches or gather around the piano with friends.

The community offers assisted living, memory care services, and respite care. Trained caregivers are available to provide assistance with activities of daily living, around-the-clock nursing supervision, and medication management. The community offers studio, one-bedroom, and two-bedroom living options, as well as wheelchair-accessible showers. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and housekeeping services.

The area offers ample shopping to satisfy all tastes and budgets at Eastgate Plaza, Boulevard Mall, and the Boulevard South District. Nearby dining ranges from Greek, Japanese, and Italian cuisine to seafood. Popular nearby attractions include Buffalo Museum of Science, Cave of the Winds, and Amherst State Park. Top-notch medical care is less than 5 miles away at Millard Fillmore Suburban Hospital, and Buffalo Niagara International Airport is about a 15-minute drive from the community.

State Licensing Information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Pricing for Heathwood Assisted Living & Memory Care

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Heathwood Assisted Living & Memory Care

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Guest Meals
Professional Chef
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Billiards Lounge
Jacuzzi
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Heathwood Assisted Living & Memory Care
3.3(8 reviews)
Write a Review

Cleanliness

3.9

Friendliness

3.6

Meals & Dining

3.3

Care Services

3.4

Activities

3.6

Staff

2.0

Value for Cost

3.6

Overall Experience
3
2
0
0
3
Date Submitted
4
4
4
Reviewer
1
6
1
0
Care Received
1
0
1-8 of 8 reviews
Sort by

1.0
Daniel smith - Loved one of resident/client
Memory Care
September 14, 2022
Do not bring a loved one here!!!

Don’t bring a loved one to this place. We brought my mom here and the first week they kicked her out. Her memory is completely gone and she is in memory care and they kicked her to the curb. They called an ambulance and they took her to the hospital and they said there is nothing wrong with her why did you send her here!!!!’

Cleanliness

1

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
Christina Smith - Loved one of resident/client
Memory Care
September 14, 2022
Horrible Experience and Unfair Treatment!

If you have a loved one dealing with Alzheimer's, dementia, or any other memory care issue DO NOT PUT THEM IN THIS FACILITY! Heathwood advertises as a memory care facility but are NOT specialized and DO NOT have the resources to care for your family member; their words, not mine. If your loved one is even remotely active and "doesn't listen to commands" they will not be welcomed in this "memory care assisted living facility". If I could give 0 stars, I would. Blaming the pandemic is not acceptable either when it cost over [removed] to send your loved ones here, they should have no problem paying and training employees.

Cleanliness

No data collected

Friendliness

1

Meals & Dining

3

Care Services

1

Activities

1

Staff

1

Value for Cost

1


1.0
anonymous - Loved one of resident/client
Memory Care
July 13, 2022
Verified Review
Did not meet expectations

We were very honest and upfront with the staff regarding our loved ones condition, care and symptom's, they advised they would be able to handle. However within just a few short weeks they gave us a call and said our loved one needed to be moved out - that was a very frustrating and upsetting call and we felt like it was a bait and switch moment. In hindsight it was not a good fit, there were no activities at all so there was so much down time. Overall just disappointed.

Response from Heathwood Assisted Living & Memory Care

July 14, 2022

We are sorry Heathwood could not meet your loved ones needs. While our initial assessment prior to admission is comprehensive, it does not always give us a true representation of the care needs of a resident. In some instances, we don’t learn the specific care requirements until the resident has moved into our facility. The decision to recommend a higher level of care for a resident is taken very seriously and based solely on the resident’s care needs and if we can safely accommodate them at our facility. Yes it can be frustrating and upsetting but we always make the decision with the residents best interests in mind. Recommending a higher level of care for a resident offers no advantage to us as we are not affiliated with any other adult care facilities. I will admit the activities in memory care have been limited recently thanks to pandemic related staffing challenges. Unfortunately, this is too late for your loved one, but we have recently made two hires in our activity department and now have a full activities calendar specific to memory care. If you would like to discuss your Heathwood experience and offer advice on how we can make improvements for future residents I would be happy to speak with you. I hope your loved one is doing well and thriving at the higher level of care.


5.0
Jill - Loved one of resident/client
Assisted Living
June 21, 2022
Verified Review
Heathwood Does Not Disappoint

They are marvelous. And my mom is thriving there. They have been kind, and they have lived up to the information that I was given during the admissions process. They take really good care of her. Her main caregiver is absolutely the best, and the others get the job done as well. She says she really loves the food, which has been a pleasant surprise. Every single time I've come to visit, her room was neat, picked up, clean, and the bathroom was clean. I have been very pleased. She has made friends. She joins in on the activities. She's meeting people and keeping busy. I've even seen one of the activities ladies in her room painting her nails. They just have an awesome activities department. I have a good relationship with their social worker, and I appreciate that they call me when there's anything my mom needs or if they have any questions at all. One of the reasons I chose Heathwood was that while the monthly cost seems high at first, just about everything is included. They don't charge extra if she pulls the emergency cord, or to assist with her showers, to do her laundry, to provide housekeeping, to make her bed, or any of those things that can be a la carte at other facilities and can add up really quickly. Wi-Fi and cable are also included. Our family is very pleased with the facility and with our choice. I'm so grateful I don't have to worry about a thing - that my mom is in good hands and well cared for.

Cleanliness

4.5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.0
anonymous - Toured community
Memory Care
December 18, 2017
Verified Review
Privately owned facility

This was our runner-up facility for my Mother. It has a very nice layout and the community was nice. The marketing director who gave us our tour was actually the owner’s daughter. She was very receptive and was informative in answering our questions. The only down-falls I had about this community is they didn’t have any transportation for doctors’ appointments. I would recommend this facility to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Sharon - Loved one of resident/client
Memory Care
June 19, 2015
Definietly a place for Mom

My family had looked at several assisted living centers to find a place for Mom and didn't feel comfortable with any of them until we saw Heathwood. We walked in the door and were welcomed with a warm hello and smiling faces. The tour showed us a home environment which was clean and odorless with many extras, including a movie theater, showers that looked like spas and a jacuzzi tub if my Mom wanted a bath, not your typical "center". We decided this was the next place Mom would call home. Sandy & Tricia made the application and move in an easy process and walked me through each stage step by step. Now Mom has three cooked meals a day in a restaurant style setting with peers her age, daily activities and just this week went on an excursion to a museum and lunch. Heathwood does a great job of handling her laundry, maintenance immediately set up her tv and phone as well as hung pictures and the aides are kind and gentle. Having Mom at Heathwood not only provides me piece of mind, but also has given me some extra breathing room, which I really needed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Judy Eppolito - Loved one of resident/client
Memory Care
June 18, 2015
Verified Review
Heathwood Assisted Living at Williamsville....the perfect place!

Heathwood Assisted Living earns a 5 star review each day! My 98 yr. old Mom has been a resident for 4 years. Our family, of 5 generations, couldn't be happier she is there. From the well-groomed, lovely exterior, front & back, to the interior decor it is "home" for her. The entire staff is just the best! Every person on it treats each resident as if they were the only one living there, w/respect, dignity, safety & comfort. "One-size-fits-all" is not practiced, as each resident's needs are personalized. It's notable that residents are called by NAME, without fail, by Administrators, Nurses, CNAs, all employees and volunteers. Eating meals is leisurely "dining", friendships are formed, conversation flows and the meals/ service are superb. Each day the calendar of events is full. Heathwood has one of the best activities and wellness programs available! Weekly concerts are held, daily news & exercise, arts, crafts, games, movies, shopping and out- to- lunch trips, summer picnics, gardening, just sitting in the sun or shade, with family or friends, monthly birthday celebrations, holiday special events, etc. fill the hours. There is socialization, learning & fun for all interests. Families are encouraged to join in, while visiting. Heathwood is the place you WANT to be, not HAVE to be. I'm blessed that my mom lives there! To leave her, after visiting, I know she is where she is cared about, in every way! NICE....

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Bill Munson - Resident/client
Memory Care
June 11, 2015
Heathwood Experience for Mom

My soon to be 92 year old Mother is a resident of Heathwood Assisted Living in Williamsville, New York and has been a resident for around 6 months. The front office administration, nurses, aides, recreation and daily activity planning personnel, and food operations and maintenance employees have been tremendously helpful in getting Mom used to her "new way of living" and adjustment from coming from a home where she lived in for over 64 years. They have kept me continually informed of any changes involving Mom as regards any changes with her prescriptions that she is given daily, as well as any noticeable changes with Mom's psychological state. Heathwood is extremely clean with a wonderful "pay attention to detail" philosophy. Additionally, the meals (breakfast, lunch and dinner) are always prepared with care and giving the residents the right blend of healthy foods. I am very fortunate to have my Mom in a caring, supportive and loving atmosphere found at Heathwood and give it a "5 star" rating!! Bill Munson

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Additional reviews gathered from Senior Advisor

Neighborhood around Heathwood Assisted Living & Memory Care

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heathwood Assisted Living & Memory Care

Heathwood Assisted Living & Memory Care offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Heathwood Assisted Living & Memory Care has received an average review rating of 3.3 based on 8 reviews. See all reviews.

Call (716) 688-0111 to reach a resident at Heathwood Assisted Living & Memory Care.

To reach a resident at Heathwood Assisted Living & Memory Care call: (716) 688-0111



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.