Brookdale Kenmore

I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.

The Brookdale Kenmore community was always very clean and the staff members were just angels, especially the ones who took care for our loved one. While she was a residents the staff always knew what our loved one was up to, they knew her name and were always very communicative with us. They were very very helpful during our difficult time. They had regular activities throughout the entire day and we could see what they had posted up on their calendar. The residents would share with us how wonderful they think the meals were and our loved one never complained. The value was right in line with other communities in the area. Our only complaint was with their billing department - it could definitely use some improvements and organization. We would definitely recommend the Brookdale Kenmore community to other families.

What stuck out to us about this community was personal pay options, level of care, and individual independence for my loved one. The staff are super communicative and I appreciate how quick the turnaround time was to get my loved one scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would, depending on their needs.

I would recommend this facility to family and friends.

They were very friendly to our loved one, and our family. They were very attentive to my loved ones needs and were always accommodating to family requests /questions. I had to assist residents with various tasks , and I was happy to do so but they need to have staff who are more prevalent, to assist the residents with various tasks in the common lounges .

My father in law has been at Brookdale for almost 3 years and we are thrilled with the care he receives. It was very hard for dad to make this transition as he's always been very independent but Brookdale still offers him the opportunity to stay active. He spends his days going to exercise, playing Bingo and participating in many activities they offer. The staff has been incredibly caring and all of our questions, needs and concerns are addressed in a timely fashion. Dad is able to receive the care he needs while still having the opportunity to socialize. We are very happy with our choice and feel peace of mind knowing dad is being properly cared for!

The cleanliness was pretty good. I picked this community because of the reviews, and the avalability.

The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.

We chose Brookdale Kenmore because the facility is a good size so that staff can know and interact with everyone. The rooms are spacious and bright, it is very clean and smells good, and the people are all warm friendly and responsive. Out of all the ones we looked at, it was by far the best. I would absolutely recommend them to others looking.

They have been pretty accommodating and provide good transportation to and from appointments. They've also been flexible with us during Covid. The staff are pretty attentive to my loved one and in general are good about helping her do things without getting irritated or annoyed. The food also looks quite nice.

We are very blessed with have found Brookdale, being thousands of miles away from our loved ones in the community, they staff understand our situation and have been very communicative. They are very accommodating when we are trying to get a hold of our loved one, and always answer our questions. They made the transition very smooth and we are so grateful. They are starting to get involved with the activities, for awhile they were limited to what they could and could not do, but the community is now starting to plan outings to different places. Also they seem to be very happy with the meals and dining service.

This community is pretty clean, the staff is pretty friendly as well. My dad moved in at the beginning of March, then COVID hit. First time i saw him was last week, and unfortunately the only communication i had between that time with them was the bills they were sending me. The communication was lacking between the staff, the residents, and their families. Brookdale Kenmore is a pretty expensive place, they have a lot of add on's that were doubling our pay. Since COVID hit, it has take a hit on the community, the care services have been slacking. They do have a dining hall, where the residents eat three times a day. We did like the sales director, the facility was picked mostly based on location. Very close to home.

Never place your loved one here. Year's ago was nice and well ran. When Brookdale took over the overall care and experience severely diminished. They are happy to take your money. Most staff is horrible. Food is excellent. Forget about your loved one being engaged and active. They'd much prefer the residents stayed in their room. Do your own laundry otherwise most of it will vanish. Usually to another residents room. Cleaning is a joke. Same dirty mop water for every room... Just don't do it. Much better run places in the area. DO your homework

This is the fourth facility for my mom since she could no longer live on her own. Everything about this facility that is important to the residents is taken care of top notch. The most important thing are the aides. They are all wonderful. They always appear rapidly when summoned and they treat my mom with tenderness and, yes, love. This is definitely the results of [name removed], the facility administrator.

100 % Private pay

My Aunt has been at Brookdale Kenmore for over a year now and is doing extremely well. The staff and managers are attentive, the food is excellent and served restaurant style. Plenty of activities. Great location!

My reply is not really firsthand. It's my sister who is staying in Brookdale Kenmore. I live in San Diego and so my report is based upon telephone calls with my sister. But her comments seem to be generally positive. She has found some friends there and is happy with her apartment.