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Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

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Brookdale Kenmore community exterior
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street view of Brookdale Kenmore
Michael P - Loved one of resident/client
5.0
Exceptional place for a loved one.

I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.... Read more

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About the facility Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Kenmore is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Kenmore

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Kenmore

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Amenities at Brookdale Kenmore

Community Details at Brookdale Kenmore

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews for Brookdale Kenmore

3.9(50 reviews)
Write a Review
Cleanliness

4.0

Friendliness

4.1

Meals & Dining

4.3

Care Services

3.9

Activities

3.9

Staff

4.8

Value for Cost

3.9

Overall Experience
19
15
12
2
2
Date Submitted
6
9
14
Reviewer
1
35
13
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Care Received
50
1-20 of 50 reviews
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5.0
Michael P - Loved one of resident/client
Assisted Living
May 2, 2023
Verified Review
Exceptional place for a loved one.

I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
March 15, 2023
Verified Review
A very very caring community for loved one

The Brookdale Kenmore community was always very clean and the staff members were just angels, especially the ones who took care for our loved one. While she was a residents the staff always knew what our loved one was up to, they knew her name and were always very communicative with us. They were very very helpful during our difficult time. They had regular activities throughout the entire day and we could see what they had posted up on their calendar. The residents would share with us how wonderful they think the meals were and our loved one never complained. The value was right in line with other communities in the area. Our only complaint was with their billing department - it could definitely use some improvements and organization. We would definitely recommend the Brookdale Kenmore community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
February 8, 2023
Verified Review
My review of Brookdale Kenmore

What stuck out to us about this community was personal pay options, level of care, and individual independence for my loved one. The staff are super communicative and I appreciate how quick the turnaround time was to get my loved one scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would, depending on their needs.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
January 20, 2023
Verified Review
Recommended

I would recommend this facility to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
January 19, 2023
Verified Review
Review for Brookdale Kenmore

They were very friendly to our loved one, and our family. They were very attentive to my loved ones needs and were always accommodating to family requests /questions. I had to assist residents with various tasks , and I was happy to do so but they need to have staff who are more prevalent, to assist the residents with various tasks in the common lounges .

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Sherry S - Loved one of resident/client
Assisted Living
December 12, 2022
Outstanding Care!

My father in law has been at Brookdale for almost 3 years and we are thrilled with the care he receives. It was very hard for dad to make this transition as he's always been very independent but Brookdale still offers him the opportunity to stay active. He spends his days going to exercise, playing Bingo and participating in many activities they offer. The staff has been incredibly caring and all of our questions, needs and concerns are addressed in a timely fashion. Dad is able to receive the care he needs while still having the opportunity to socialize. We are very happy with our choice and feel peace of mind knowing dad is being properly cared for!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2022
Verified Review
Brookdale Kenmore review

There pretty good, they call a lot when they need to and the aids are very nice and helpful


4.5
Anthony - Loved one of resident/client
Assisted Living
September 26, 2022
Verified Review
Review for Brookdale Kenmore

The cleanliness was pretty good. I picked this community because of the reviews, and the avalability.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4.5

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
June 21, 2022
Verified Review
Community Tour

Brookdale Kenmore was not anywhere near the caliber of the place we chose. The woman we spoke with on the tour made a big deal that I knew the entire facility was private pay and that they had unique clients. It came across as elitist. Everything there is a la carte. You are allowed to pull the emergency cord only so many times a month before you get charged every time thereafter. Cable and Wi-Fi were extra. The facility itself looked okay, but it wasn’t anything that was superior over other places we saw.

Response from Brookdale Kenmore

June 22, 2022

We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


4.0
anonymous - Loved one of resident/client
Assisted Living
March 2, 2022
Verified Review
Nice place but needs more staff

The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Rick R - Loved one of resident/client
Assisted Living
February 22, 2022
Verified Review
paradise for mom

Brookdale Kenmore has a wonderful, clean facility and great staff. [names removed] were incredible and ensured we had everything we needed. unfortunately, my loved ones level of care deteriorated beyond their scope of support; but they gave us a partial refund, which is unheard of! I would recommend this community to those who are in need.


5.0
Debbie - Loved one of resident/client
Assisted Living
January 20, 2022
Verified Review
Perfect place for growing old

We chose Brookdale Kenmore because the facility is a good size so that staff can know and interact with everyone. The rooms are spacious and bright, it is very clean and smells good, and the people are all warm friendly and responsive. Out of all the ones we looked at, it was by far the best. I would absolutely recommend them to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Matthew - Loved one of resident/client
Assisted Living
November 2, 2021
Verified Review
Would Recommend Highly

They have been pretty accommodating and provide good transportation to and from appointments. They've also been flexible with us during Covid. The staff are pretty attentive to my loved one and in general are good about helping her do things without getting irritated or annoyed. The food also looks quite nice.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
September 14, 2021
Verified Review
Very grateful

We are very blessed with have found Brookdale, being thousands of miles away from our loved ones in the community, they staff understand our situation and have been very communicative. They are very accommodating when we are trying to get a hold of our loved one, and always answer our questions. They made the transition very smooth and we are so grateful. They are starting to get involved with the activities, for awhile they were limited to what they could and could not do, but the community is now starting to plan outings to different places. Also they seem to be very happy with the meals and dining service.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5


2.5
anonymous - Loved one of resident/client
Assisted Living
August 17, 2020
Verified Review
Communication could be better

This community is pretty clean, the staff is pretty friendly as well. My dad moved in at the beginning of March, then COVID hit. First time i saw him was last week, and unfortunately the only communication i had between that time with them was the bills they were sending me. The communication was lacking between the staff, the residents, and their families. Brookdale Kenmore is a pretty expensive place, they have a lot of add on's that were doubling our pay. Since COVID hit, it has take a hit on the community, the care services have been slacking. They do have a dining hall, where the residents eat three times a day. We did like the sales director, the facility was picked mostly based on location. Very close to home.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

3

Value for Cost

2.5


0.5
Casey Knudtson - Loved one of resident/client
Assisted Living
August 1, 2020
Unacceptable choice

Never place your loved one here. Year's ago was nice and well ran. When Brookdale took over the overall care and experience severely diminished. They are happy to take your money. Most staff is horrible. Food is excellent. Forget about your loved one being engaged and active. They'd much prefer the residents stayed in their room. Do your own laundry otherwise most of it will vanish. Usually to another residents room. Cleaning is a joke. Same dirty mop water for every room... Just don't do it. Much better run places in the area. DO your homework

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Brookdale Kenmore

December 17, 2020

Thank you for taking the time to share your feedback. We are committed to providing quality care and services to our residents and have protocols in place for the health and safety of our community. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


5.0
Gordon Kent D.M.D.
Assisted Living
June 7, 2019
The best assisted living facility in the Buffalo area.

This is the fourth facility for my mom since she could no longer live on her own. Everything about this facility that is important to the residents is taken care of top notch. The most important thing are the aides. They are all wonderful. They always appear rapidly when summoned and they treat my mom with tenderness and, yes, love. This is definitely the results of [name removed], the facility administrator.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
April 25, 2019

100 % Private pay

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Michelle Steiner - Loved one of resident/client
Assisted Living
February 16, 2019
Aunt Loves it!

My Aunt has been at Brookdale Kenmore for over a year now and is doing extremely well. The staff and managers are attentive, the food is excellent and served restaurant style. Plenty of activities. Great location!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
Rick Cartwright - Loved one of resident/client
Assisted Living
February 6, 2019
My sister at Brookdale Kenmore.

My reply is not really firsthand. It's my sister who is staying in Brookdale Kenmore. I live in San Diego and so my report is based upon telephone calls with my sister. But her comments seem to be generally positive. She has found some friends there and is happy with her apartment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 50 reviews

Neighborhood around Brookdale Kenmore

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Kenmore

Brookdale Kenmore offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (716) 874-3200 to reach a resident at Brookdale Kenmore.

To reach a resident at Brookdale Kenmore call: (716) 874-3200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.