Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

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street view of Brookdale Kenmore

About the community Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

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Senior Living Options Offered

Assisted living

Pricing for Brookdale Kenmore

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Kenmore

Community Details at Brookdale Kenmore

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews for Brookdale Kenmore

3.6

(37 reviews)

Write a Review

Cleanliness

3.8

Care services

3.7

Staff

5.0

Meals & dining

4.0

Activities

3.7

Value for cost

3.7

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1-20 of 37 reviews
4.0
September 14, 2021
anonymous - Child of resident/client
Very grateful

We are very blessed with have found Brookdale, being thousands of miles away from our loved ones in the community, they staff understand our situation and have been very communicative. They are very accommodating when we are trying to get a hold of our loved one, and always answer our questions. They made the transition very smooth and we are so grateful. They are starting to get involved with the activities, for awhile they were limited to what they could and could not do, but the community is now starting to plan outings to different places. Also they seem to be very happy with the meals and dining service.


2.5
August 17, 2020
Anonymous - Loved one of resident/client
Verified Review
Communication could be better

This community is pretty clean, the staff is pretty friendly as well. My dad moved in at the beginning of March, then COVID hit. First time i saw him was last week, and unfortunately the only communication i had between that time with them was the bills they were sending me. The communication was lacking between the staff, the residents, and their families. Brookdale Kenmore is a pretty expensive place, they have a lot of add on's that were doubling our pay. Since COVID hit, it has take a hit on the community, the care services have been slacking. They do have a dining hall, where the residents eat three times a day. We did like the sales director, the facility was picked mostly based on location. Very close to home.


0.5
August 1, 2020
Casey Knudtson - Loved one of resident/client
Unacceptable choice

Never place your loved one here. Year's ago was nice and well ran. When Brookdale took over the overall care and experience severely diminished. They are happy to take your money. Most staff is horrible. Food is excellent. Forget about your loved one being engaged and active. They'd much prefer the residents stayed in their room. Do your own laundry otherwise most of it will vanish. Usually to another residents room. Cleaning is a joke. Same dirty mop water for every room... Just don't do it. Much better run places in the area. DO your homework

Response from Brookdale Kenmore

December 17, 2020

Thank you for taking the time to share your feedback. We are committed to providing quality care and services to our residents and have protocols in place for the health and safety of our community. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


5.0
June 7, 2019
Gordon Kent D.M.D.
The best assisted living facility in the Buffalo area.

This is the fourth facility for my mom since she could no longer live on her own. Everything about this facility that is important to the residents is taken care of top notch. The most important thing are the aides. They are all wonderful. They always appear rapidly when summoned and they treat my mom with tenderness and, yes, love. This is definitely the results of [name removed], the facility administrator.


5.0
April 25, 2019
Anonymous - Toured community

100 % Private pay


4.5
February 16, 2019
Michelle Steiner - Loved one of resident/client
Aunt Loves it!

My Aunt has been at Brookdale Kenmore for over a year now and is doing extremely well. The staff and managers are attentive, the food is excellent and served restaurant style. Plenty of activities. Great location!


4.0
February 6, 2019
Rick Cartwright - Loved one of resident/client
My sister at Brookdale Kenmore.

My reply is not really firsthand. It's my sister who is staying in Brookdale Kenmore. I live in San Diego and so my report is based upon telephone calls with my sister. But her comments seem to be generally positive. She has found some friends there and is happy with her apartment.


3.0
December 18, 2017
Anonymous - Toured community
Verified Review
Marketing director is very energetic

I toured this facility while looking for a place for my Mother. The reason why we did not pick this community is that they were farther away from me than I would have liked. The marketing director was very helpful and informative. She was very energetic and she was on top of her game. The other downfall we saw besides the distance is that the bathrooms weren’t very wheelchair friendly. They have a four-inch lip that you have to get over. If it wasn’t for that and the distance, they would rank a lot higher. I would recommend it to other families.


3.0
August 16, 2017
Anonymous - Toured community

This place is quite urban with virtually no grounds. It has close to 113 units and a huge staff. It is all set in a square over three stories. It is all assisted living and the services were complete with medication administration included. Cable was included but not telephone. Other than morning chair classes there are no exercise facilities. We saw a one bedroom facing the street, and a two bedroom facing the street. They also have one bedrooms facing the courtyard. The one bedroom unit was fine, but you really are right on the street, with little privacy, no shading foliage to speak of and it would be loud as you are on a main street. We didnt get to see a courtyard unitl. They do allow small pets. The downside is how shabby the place is and how poorly cleaned and maintained. In nearly every common area we walked into the floors had not been swept, furntiture was in disarray, hardware was missing, doors were badly scuffed and paint was wearing off everywhere. There were baskets of laundrey sitting out in the halls, small stools and other personal objects which were obstacles for people to trip over. The staff were pleasant and welcoming, but I cant say it felt as if it were well maintained.


4.0
July 12, 2017
Anonymous - Loved one of resident/client
Verified Review
Clean Property!!

My dad was only at this community for a short period of time but while he was there we where pleased with the care that he had received. It was just a little to independent living for his needs. I think if he was more mobile on his own it would have worked out a little better. I did think they had a lot of great people working there and the property was very well maintained.


4.0
June 5, 2017
Anonymous - Loved one of resident/client
Verified Review
Medication Management Needs Improvement, but Overall A Nice Community

The one thing I would say this community needs improvement on , is the medication management. However they are working on that. Since my fathers move to this community he is doing well. I know he is safe, and in good hands. They have nice staff, and they are very helpful, and kind. When I come to visit the community, and his room are nice, and clean. They provide nice meals, and have good activities offered for the residents. This community is working out well for us, and I would recommend.


5.0
May 31, 2017
Anonymous - Loved one of resident/client
Verified Review
Father Doing Much Better

My father is doing much better at this community than the one he was at before. So far everything is working out well, and I'am satisfied with his move to this community. The staff is great, and they are taking good care of him, and his needs. This is a nice, safe community, and I would recommend it. It has worked out well for us.


5.0
May 9, 2017
Anonymous - Loved one of resident/client
Verified Review
Beautiful Community, My Brother is Very Well Here

My brother is doing very well since his move to this community. This is a beautiful community, and I'am pleased with all they have done for us overall. I know he is safe, and in good hands here. The staff is great, and very helpful. The food is fantastic, and they offer activities through out the whole day. There is always something to do. This is a community I would highly recommend, it has worked out great for my family.


2.0
April 2, 2017
Anonymous - Toured community

Negative. No continuim of care to MA funded placement after money is depleted.


4.0
March 18, 2017
larabaird - Loved one of resident/client
Verified Review
Doing a good job, high level of care without skilled nursing price or hospital feeling

Our mom moved in here this week. So far, so good. Little things could be better, but overall this is a good place trying to do a good job with some very debilitated people. Because it is "enhanced" assisted living they are able to deal with a lot more than regular assisted living such as transfers on/off toilet, more assistance inside the shower, escort to dining room, etc. It is keeping mom out of a nursing home at a higher cost, and allows her to be in an apartment like setting but with more care. Food is very good and varied, and lots of activities. Lots of people here on walkers and in wheelchairs, so you get a sense. Some people with pets. Friendly staff, perhaps a bit matter of fact. There is not a high ratio of aides to residents and we do see that as other reviews have stated. It seems to be one aide per floor so there is some waiting. But overall we are happy so far with Brookdale Kenmore and hoping this will work for us for along time.


3.0
February 17, 2017
Anonymous - Loved one of resident/client
Verified Review
Need Improvement with Their Responding Time

My mother seems to be adjusting well to this community. It is a community, but my biggest problem has been their response time when my mother needs help. They need to be quicker with responding to the help calls. She does like this community, and we do like it also, but they need to improve on their responding time.


5.0
October 16, 2016
Deborah Walter - Loved one of resident/client
Happy for Mom

My sister, brother and I were very impressed with the facility. We took Mom there for a visit have lunch and meet the staff. Mom was so happy with the facility that she is living there. I am so glad we found this and she is happy. They help her with so many things we all so pleased that the care is outstanding. Thank you so much.


1.0
August 7, 2016
Drew lawrence - Loved one of resident/client
Poor service I do not recommend

Facility is often short staffed. It takes weeks to have the facility clean the carpets or fill the soap dispenser at the sink. To many times has the residents needs not been cared for.


4.0
June 9, 2016
Anonymous - Resident/client
Verified Review
Brand New Community

So far everything is going well for me. I really like this community, everybody is very nice and friendly. They do a very good job with keeping my room and the facility nice and clean. The staff is outstanding. I feel like they really care about me. They are always there if I need some help. There are plenty of activities offered daily. This is a brand new facility, so everything is fresh and new.


3.0
September 21, 2015
Anonymous - Loved one of resident/client
Verified Review
There have been some issues.

There have been issues with the pharmacy, both with billing, and with getting medications correct. There was a big issue with the first bill, there were things in the care plan, that weren't needed. There wasn't any kind of breakdown with the billing, the billing leaves a lot to be desired. Response time is not great. Some of the aides seem quite dedicated and some don't. There was also the issue of some nursing staff who don't read or follow the chart, though there are some who do. One thing is very disconcerting, [removed]. The nursing director is phenomenal, she is working very hard to straighten this place out. I chose it because I didn't have many options, there were only two places in the area, that offer enhanced care, and the other one had a waiting list.


Neighborhood around Brookdale Kenmore

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Frequently Asked Questions about Brookdale Kenmore

Brookdale Kenmore offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Brookdale Kenmore has received an average review rating of 3.6 based on 37 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.