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Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

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Brookdale Kenmore community exterior
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street view of Brookdale Kenmore
anonymous - Loved one of resident/client
4.0
Nice place but needs more staff

The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.... Read more

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About the facility Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Kenmore is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Kenmore

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Kenmore

Community Details at Brookdale Kenmore

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews

for Brookdale Kenmore
3.7(44 reviews)
Write a Review

Cleanliness

3.9

Friendliness

4.0

Meals & Dining

3.8

Care Services

3.8

Activities

3.7

Staff

4.7

Value for Cost

3.7

Overall Experience
14
14
12
2
2
Date Submitted
3
6
8
Reviewer
1
29
13
0
Care Received
44
1-20 of 44 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Assisted Living
November 16, 2022
Verified Review
Brookdale Kenmore review

There pretty good, they call a lot when they need to and the aids are very nice and helpful


4.5
Anthony - Loved one of resident/client
Assisted Living
September 26, 2022
Verified Review
Review for Brookdale Kenmore

The cleanliness was pretty good. I picked this community because of the reviews, and the avalability.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4.5

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
June 21, 2022
Verified Review
Community Tour

Brookdale Kenmore was not anywhere near the caliber of the place we chose. The woman we spoke with on the tour made a big deal that I knew the entire facility was private pay and that they had unique clients. It came across as elitist. Everything there is a la carte. You are allowed to pull the emergency cord only so many times a month before you get charged every time thereafter. Cable and Wi-Fi were extra. The facility itself looked okay, but it wasn’t anything that was superior over other places we saw.

Response from Brookdale Kenmore

June 22, 2022

We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


4.0
anonymous - Loved one of resident/client
Assisted Living
March 2, 2022
Verified Review
Nice place but needs more staff

The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
Rick R - Loved one of resident/client
Assisted Living
February 22, 2022
Verified Review
paradise for mom

Brookdale Kenmore has a wonderful, clean facility and great staff. [names removed] were incredible and ensured we had everything we needed. unfortunately, my loved ones level of care deteriorated beyond their scope of support; but they gave us a partial refund, which is unheard of! I would recommend this community to those who are in need.


5.0
Debbie - Loved one of resident/client
Assisted Living
January 20, 2022
Verified Review
Perfect place for growing old

We chose Brookdale Kenmore because the facility is a good size so that staff can know and interact with everyone. The rooms are spacious and bright, it is very clean and smells good, and the people are all warm friendly and responsive. Out of all the ones we looked at, it was by far the best. I would absolutely recommend them to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Matthew - Loved one of resident/client
Assisted Living
November 2, 2021
Verified Review
Would Recommend Highly

They have been pretty accommodating and provide good transportation to and from appointments. They've also been flexible with us during Covid. The staff are pretty attentive to my loved one and in general are good about helping her do things without getting irritated or annoyed. The food also looks quite nice.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
September 14, 2021
Verified Review
Very grateful

We are very blessed with have found Brookdale, being thousands of miles away from our loved ones in the community, they staff understand our situation and have been very communicative. They are very accommodating when we are trying to get a hold of our loved one, and always answer our questions. They made the transition very smooth and we are so grateful. They are starting to get involved with the activities, for awhile they were limited to what they could and could not do, but the community is now starting to plan outings to different places. Also they seem to be very happy with the meals and dining service.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5


2.5
anonymous - Loved one of resident/client
Assisted Living
August 17, 2020
Verified Review
Communication could be better

This community is pretty clean, the staff is pretty friendly as well. My dad moved in at the beginning of March, then COVID hit. First time i saw him was last week, and unfortunately the only communication i had between that time with them was the bills they were sending me. The communication was lacking between the staff, the residents, and their families. Brookdale Kenmore is a pretty expensive place, they have a lot of add on's that were doubling our pay. Since COVID hit, it has take a hit on the community, the care services have been slacking. They do have a dining hall, where the residents eat three times a day. We did like the sales director, the facility was picked mostly based on location. Very close to home.

Cleanliness

5

Friendliness

5

Care Services

3

Activities

3

Value for Cost

2.5


0.5
Casey Knudtson - Loved one of resident/client
Assisted Living
August 1, 2020
Unacceptable choice

Never place your loved one here. Year's ago was nice and well ran. When Brookdale took over the overall care and experience severely diminished. They are happy to take your money. Most staff is horrible. Food is excellent. Forget about your loved one being engaged and active. They'd much prefer the residents stayed in their room. Do your own laundry otherwise most of it will vanish. Usually to another residents room. Cleaning is a joke. Same dirty mop water for every room... Just don't do it. Much better run places in the area. DO your homework

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from Brookdale Kenmore

December 17, 2020

Thank you for taking the time to share your feedback. We are committed to providing quality care and services to our residents and have protocols in place for the health and safety of our community. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


5.0
Gordon Kent D.M.D.
Assisted Living
June 7, 2019
The best assisted living facility in the Buffalo area.

This is the fourth facility for my mom since she could no longer live on her own. Everything about this facility that is important to the residents is taken care of top notch. The most important thing are the aides. They are all wonderful. They always appear rapidly when summoned and they treat my mom with tenderness and, yes, love. This is definitely the results of [name removed], the facility administrator.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
April 25, 2019

100 % Private pay

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Michelle Steiner - Loved one of resident/client
Assisted Living
February 16, 2019
Aunt Loves it!

My Aunt has been at Brookdale Kenmore for over a year now and is doing extremely well. The staff and managers are attentive, the food is excellent and served restaurant style. Plenty of activities. Great location!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
Rick Cartwright - Loved one of resident/client
Assisted Living
February 6, 2019
My sister at Brookdale Kenmore.

My reply is not really firsthand. It's my sister who is staying in Brookdale Kenmore. I live in San Diego and so my report is based upon telephone calls with my sister. But her comments seem to be generally positive. She has found some friends there and is happy with her apartment.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
December 18, 2017
Verified Review
Marketing director is very energetic

I toured this facility while looking for a place for my Mother. The reason why we did not pick this community is that they were farther away from me than I would have liked. The marketing director was very helpful and informative. She was very energetic and she was on top of her game. The other downfall we saw besides the distance is that the bathrooms weren’t very wheelchair friendly. They have a four-inch lip that you have to get over. If it wasn’t for that and the distance, they would rank a lot higher. I would recommend it to other families.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Assisted Living
August 16, 2017

This place is quite urban with virtually no grounds. It has close to 113 units and a huge staff. It is all set in a square over three stories. It is all assisted living and the services were complete with medication administration included. Cable was included but not telephone. Other than morning chair classes there are no exercise facilities. We saw a one bedroom facing the street, and a two bedroom facing the street. They also have one bedrooms facing the courtyard. The one bedroom unit was fine, but you really are right on the street, with little privacy, no shading foliage to speak of and it would be loud as you are on a main street. We didnt get to see a courtyard unitl. They do allow small pets. The downside is how shabby the place is and how poorly cleaned and maintained. In nearly every common area we walked into the floors had not been swept, furntiture was in disarray, hardware was missing, doors were badly scuffed and paint was wearing off everywhere. There were baskets of laundrey sitting out in the halls, small stools and other personal objects which were obstacles for people to trip over. The staff were pleasant and welcoming, but I cant say it felt as if it were well maintained.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Assisted Living
July 12, 2017
Verified Review
Clean Property!!

My dad was only at this community for a short period of time but while he was there we where pleased with the care that he had received. It was just a little to independent living for his needs. I think if he was more mobile on his own it would have worked out a little better. I did think they had a lot of great people working there and the property was very well maintained.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Loved one of resident/client
Assisted Living
June 5, 2017
Verified Review
Medication Management Needs Improvement, but Overall A Nice Community

The one thing I would say this community needs improvement on , is the medication management. However they are working on that. Since my fathers move to this community he is doing well. I know he is safe, and in good hands. They have nice staff, and they are very helpful, and kind. When I come to visit the community, and his room are nice, and clean. They provide nice meals, and have good activities offered for the residents. This community is working out well for us, and I would recommend.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
May 31, 2017
Verified Review
Father Doing Much Better

My father is doing much better at this community than the one he was at before. So far everything is working out well, and I'am satisfied with his move to this community. The staff is great, and they are taking good care of him, and his needs. This is a nice, safe community, and I would recommend it. It has worked out well for us.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
May 9, 2017
Verified Review
Beautiful Community, My Brother is Very Well Here

My brother is doing very well since his move to this community. This is a beautiful community, and I'am pleased with all they have done for us overall. I know he is safe, and in good hands here. The staff is great, and very helpful. The food is fantastic, and they offer activities through out the whole day. There is always something to do. This is a community I would highly recommend, it has worked out great for my family.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 44 reviews

Neighborhood around Brookdale Kenmore

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Kenmore

Brookdale Kenmore offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Brookdale Kenmore has received an average review rating of 3.7 based on 44 reviews. See all reviews.

Call (716) 874-3200 to reach a resident at Brookdale Kenmore.

To reach a resident at Brookdale Kenmore call: (716) 874-3200



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To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.