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Brookdale Kenmore

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2971 Delaware Avenue, Kenmore, NY 14217

9.4
Review score
52 reviews
Add review
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
See all reviews
8.7
Review score
26800 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Kenmore
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Brookdale Kenmore
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Ken
-
Family/friend
4.0
Our Experience
We were told and paid for two showers a week, for 8 months we had trouble getting her one shower per week sometimes it would stretch to 10 days now we have withheld the fee for the showers hoping to motivate them.

About the facility
Brookdale Kenmore

Enjoy refined independence paired with supportive services when you live at Brookdale Kenmore. With access to a trained staff and daily entertainment, and various local attractions close by, you’ll find there is much to look forward to here. The community is just a short drive from Buffalo State University, as well as the Buffalo Zoo. Additionally, you’ll find the Buffalo and Erie County Botanical Gardens, the Naval and Military Park, and Canalside, which features gorgeous waterfront views in the downtown area. While you spend your days planning exhilarating adventures off-site — or embracing a relaxing retirement right at home — you can say goodbye to long to-do lists filled with chores like cooking, cleaning, and washing the dishes. Instead, make use of your newfound free time participating in activities, or indulging in homemade meals crafted daily by the culinary team with fresh, nutritious ingredients. If you don’t see your favorite item on the menu, be sure to submit a personal request or recipe.

Here, each resident’s experience is tailored especially to them. Whether it’s cooking specific meals, planning activities, or providing individualized care services, the staff will learn about each resident's wants and needs to create a schedule that fits their...

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Senior living options offered

Assisted Living

Pricing
for Brookdale Kenmore

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Brookdale Kenmore
Brookdale Kenmore

2971 Delaware Avenue, Kenmore, NY 14217

The Amberleigh
The Amberleigh

2330 Maple Road, Williamsville, NY 14221

Brookdale Williamsville
Brookdale Williamsville

6076 Main Street, Williamsville, NY 14221

Peregrine Senior Living at Cheektowaga community exterior
Peregrine Senior Living at Cheektowaga

575 Cayuga Creek Road, Cheektowaga, NY 14227

9.4
Review score
52 reviews
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
9.5
Review score
146 reviews
9.5
Review score
146 reviews
5 star
58%
4 star
25%
3 star
4%
2 star
3%
1 star
10%
9.4
Review score
23 reviews
9.4
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
9.2
Review score
53 reviews
9.2
Review score
53 reviews
5 star
39%
4 star
25%
3 star
15%
2 star
6%
1 star
15%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Brookdale Kenmore

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Vegetarian
  • Special Dining Programs
  • International Cuisine
  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • Low / No Sodium
  • Guest Meals
  • Meals Provided
  • No Sugar

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Garden View
  • Wheelchair Accessible Showers
  • Kitchenette
  • Air Conditioned
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Outside Patio
  • Indoor Common Areas
  • Main Street Shops
  • Private Bath
  • Computer or Media Center
  • Beauty Salon
  • TV Lounge
  • Library

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Holiday Parties
  • Karaoke
  • Visiting Chaplain or Priest
  • Quilting or Sewing Club
  • BBQs or Picnics
  • Forever Fit
  • Community Service Organizations
  • Devotional Activities Offsite
  • Live Musical Performances
  • Happy Hour
  • Other Religious Services
  • Christian Services
  • Birthday Parties
  • Wine Tasting
  • Cooking Classes
  • Choir / Singing Club
  • Walking Club
  • Live Dance or Theater Performances
  • Community Service Programs
  • Brain fitness / Dakim
  • Activities Off-site
  • Art Classes
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Gardening Club
  • Day Trips and Outings
  • Activities On-site
  • Intergenerational Programs
  • Cards / Pinochle Club
  • Live Well Programs
  • Stretching Classes
  • Catholic Services
  • Trivia Games
  • Devotional Activities On-Site

Reviews

for Brookdale Kenmore

9.4Review score52 reviews
9.4
Review score
52 reviews
5 star
38%
4 star
31%
3 star
23%
2 star
4%
1 star
4%
Brookdale
8.7
Review score26800 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Kenmore with 9.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Kenmore has 52 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
4.7
Meals & Dining
4.4
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Kenmore with 9.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale Kenmore has 52 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Brookdale
8.7
Review score26800 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 52 reviews
Ken - Family/friend
Assisted Living
March 6, 2024
4.0
Verified Review
Our Experience
We were told and paid for two showers a week, for 8 months we had trouble getting her one shower per week sometimes it would stretch to 10 days now we have withheld the fee for the showers hoping to motivate them.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
December 6, 2023
5.0
Verified Review
A great place for not just Mom
My loved one is currently a resident at Brookdale Kenmore. We are very pleased with the facility and our loved one seems happy there. It it expensive, but much nicer than other facilities that we toured. We would recommend Brookdale Kenmore for it's overall quality and family communication.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
Michael P - Family/friend
Assisted Living
May 2, 2023
5.0
Verified Review
Exceptional place for a loved one.
I have found Brookdale Kenmore to be an exceptional facility. It has been a great place for my family member. The attentiveness of the staff really stands out to me.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 15, 2023
5.0
Verified Review
A very very caring community for loved one
The Brookdale Kenmore community was always very clean and the staff members were just angels, especially the ones who took care for our loved one. While she was a residents the staff always knew what our loved one was up to, they knew her name and were always very communicative with us. They were very very helpful during our difficult time. They had regular activities throughout the entire day and we could see what they had posted up on their calendar. The residents would share with us how wonderful they think the meals were and our loved one never complained. The value was right in line with other communities in the area. Our only complaint was with their billing department - it could definitely use some improvements and organization. We would definitely recommend the Brookdale Kenmore community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
February 8, 2023
5.0
Verified Review
My review of Brookdale Kenmore
What stuck out to us about this community was personal pay options, level of care, and individual independence for my loved one. The staff are super communicative and I appreciate how quick the turnaround time was to get my loved one scheduled for a tour and moved in. House keeping is good and people are friendly. Would I recommend to others? Yes I would, depending on their needs.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 20, 2023
5.0
Verified Review
Recommended
I would recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 19, 2023
4.0
Verified Review
Review for Brookdale Kenmore
They were very friendly to our loved one, and our family. They were very attentive to my loved ones needs and were always accommodating to family requests /questions. I had to assist residents with various tasks , and I was happy to do so but they need to have staff who are more prevalent, to assist the residents with various tasks in the common lounges .
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Sherry S - Family/friend
Assisted Living
December 12, 2022
5.0
Outstanding Care!
My father in law has been at Brookdale for almost 3 years and we are thrilled with the care he receives. It was very hard for dad to make this transition as he's always been very independent but Brookdale still offers him the opportunity to stay active. He spends his days going to exercise, playing Bingo and participating in many activities they offer. The staff has been incredibly caring and all of our questions, needs and concerns are addressed in a timely fashion. Dad is able to receive the care he needs while still having the opportunity to socialize. We are very happy with our choice and feel peace of mind knowing dad is being properly cared for!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
November 16, 2022
4.0
Verified Review
Brookdale Kenmore review
There pretty good, they call a lot when they need to and the aids are very nice and helpful
Anthony - Family/friend
Assisted Living
September 26, 2022
4.5
Verified Review
Review for Brookdale Kenmore
The cleanliness was pretty good. I picked this community because of the reviews, and the avalability.
Cleanliness
4.5
Friendliness
4.5
Care Services
4
Staff
4.5
Meals & Dining
3
Value for Cost
4
anonymous - Toured community
Assisted Living
June 21, 2022
3.0
Verified Review
Community Tour
Brookdale Kenmore was not anywhere near the caliber of the place we chose. The woman we spoke with on the tour made a big deal that I knew the entire facility was private pay and that they had unique clients. It came across as elitist. Everything there is a la carte. You are allowed to pull the emergency cord only so many times a month before you get charged every time thereafter. Cable and Wi-Fi were extra. The facility itself looked okay, but it wasn’t anything that was superior over other places we saw.
Response from Brookdale Kenmore
June 22, 2022
We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
anonymous - Family/friend
Assisted Living
March 2, 2022
4.0
Verified Review
Nice place but needs more staff
The people that are there are great but they are currently short on staff. They are really short on the weekends due to staffing and the shortage of workers. They have been so kind to me and my loved one and they try to do what they can do with the limited amount of staff that they have. The food is great and everyone is nice here but they do need more staff. The activities are great when they have them. They have painting, workouts, talks, trivia and more for the residents to do. They are doing the best that they can do under the circumstances of not having enough people to work here.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Rick R - Family/friend
Assisted Living
February 22, 2022
5.0
Verified Review
paradise for mom
Brookdale Kenmore has a wonderful, clean facility and great staff. [names removed] were incredible and ensured we had everything we needed. unfortunately, my loved ones level of care deteriorated beyond their scope of support; but they gave us a partial refund, which is unheard of! I would recommend this community to those who are in need.
Debbie - Family/friend
Assisted Living
January 20, 2022
5.0
Verified Review
Perfect place for growing old
We chose Brookdale Kenmore because the facility is a good size so that staff can know and interact with everyone. The rooms are spacious and bright, it is very clean and smells good, and the people are all warm friendly and responsive. Out of all the ones we looked at, it was by far the best. I would absolutely recommend them to others looking.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
5
Matthew - Family/friend
Assisted Living
November 2, 2021
4.0
Verified Review
Would Recommend Highly
They have been pretty accommodating and provide good transportation to and from appointments. They've also been flexible with us during Covid. The staff are pretty attentive to my loved one and in general are good about helping her do things without getting irritated or annoyed. The food also looks quite nice.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 14, 2021
4.0
Verified Review
Very grateful
We are very blessed with have found Brookdale, being thousands of miles away from our loved ones in the community, they staff understand our situation and have been very communicative. They are very accommodating when we are trying to get a hold of our loved one, and always answer our questions. They made the transition very smooth and we are so grateful. They are starting to get involved with the activities, for awhile they were limited to what they could and could not do, but the community is now starting to plan outings to different places. Also they seem to be very happy with the meals and dining service.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
anonymous - Family/friend
Assisted Living
August 17, 2020
2.5
Verified Review
Communication could be better
This community is pretty clean, the staff is pretty friendly as well. My dad moved in at the beginning of March, then COVID hit. First time i saw him was last week, and unfortunately the only communication i had between that time with them was the bills they were sending me. The communication was lacking between the staff, the residents, and their families. Brookdale Kenmore is a pretty expensive place, they have a lot of add on's that were doubling our pay. Since COVID hit, it has take a hit on the community, the care services have been slacking. They do have a dining hall, where the residents eat three times a day. We did like the sales director, the facility was picked mostly based on location. Very close to home.
Cleanliness
5
Friendliness
5
Value for Cost
2.5
Care Services
3
Activities
3
Casey Knudtson - Family/friend
Assisted Living
August 1, 2020
0.5
Unacceptable choice
Never place your loved one here. Year's ago was nice and well ran. When Brookdale took over the overall care and experience severely diminished. They are happy to take your money. Most staff is horrible. Food is excellent. Forget about your loved one being engaged and active. They'd much prefer the residents stayed in their room. Do your own laundry otherwise most of it will vanish. Usually to another residents room. Cleaning is a joke. Same dirty mop water for every room... Just don't do it. Much better run places in the area. DO your homework
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from Brookdale Kenmore
December 17, 2020
Thank you for taking the time to share your feedback. We are committed to providing quality care and services to our residents and have protocols in place for the health and safety of our community. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
Gordon Kent D.M.D.
Assisted Living
June 7, 2019
5.0
The best assisted living facility in the Buffalo area.
This is the fourth facility for my mom since she could no longer live on her own. Everything about this facility that is important to the residents is taken care of top notch. The most important thing are the aides. They are all wonderful. They always appear rapidly when summoned and they treat my mom with tenderness and, yes, love. This is definitely the results of [name removed], the facility administrator.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
April 25, 2019
5.0
100 % Private pay
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 52 reviews

Neighborhoods
around Brookdale Kenmore

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale Kenmore

Brookdale Kenmore offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Kenmore 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 874-3200 to reach a resident at Brookdale Kenmore.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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