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My sister said for me to give Heartis Fayetteville a 5 and my experience with [name removed] was exceptional! Heartis has been the right choice my sister. All of her current needs are being met. She love her beautiful apartment ! Maintaining her independence is very important.. and she can at Heartis! We appreciate all of help given to us by A Place For Mom... [name removed] was exceptional in assisting me in my search for a place for my sister! I would absolutely recommend Heartis to others, however, it is a bit pricey!... Read more
At Heartis Fayetteville, you’ll find inviting senior living with independent living, assisted living, and memory care options. This community’s updated, complex-style campus creates a homey atmosphere with things to explore in the nearby area, including shopping and dining options as well as local nature parks.
Community Amenities and ServicesResidents of Heartis Fayetteville can live retirements that fulfill their needs with the community’s knowledgeable staff, maintenance-free apartments, weekly housekeeping and laundry services, 24/7 emergency call systems, and a signature memory support program.
With multiple dining areas, grab-and-go fare, restaurant-style dining, chef-prepared meals, cocktails from the lounge, a coffee bar, and cook-to-order breakfast options, residents can dine their way in the comfort of their new home.
Stroll along landscaped walking paths, break a sweat in the fitness center, watch favorite films in the theater, or explore the surrounding area with assistance from the on-site concierge service. Here, there’s always something to spark your interests.
Living ArrangementsHeartis Fayetteville offers studio, one-bedroom, and two-bedroom apartment floor plans to suit your or your loved one’s needs. Units can come equipped with kitchenettes, walk-in closets, and private patios.
To explore the licensing information and compliance histories of senior living communities in the state of Georgia, visit the
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Review Score
45 reviewsOut of 10
5 star
63%
4 star
20%
3 star
5%
2 star
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1 star
12%
A Place for Mom has scored Heartis Fayetteville with 8.9 out of 10 using our proprietary review score based on 18 reviews in the last 2 years. Over all time, Heartis Fayetteville has 45 reviews with an average "overall experience" of 4.2 out of 5.
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My sister said for me to give Heartis Fayetteville a 5 and my experience with [name removed] was exceptional! Heartis has been the right choice my sister. All of her current needs are being met. She love her beautiful apartment ! Maintaining her independence is very important.. and she can at Heartis! We appreciate all of help given to us by A Place For Mom... [name removed] was exceptional in assisting me in my search for a place for my sister! I would absolutely recommend Heartis to others, however, it is a bit pricey!
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My sister [name removed] is the one who has had more interaction with them, but from my experience, I have found everyone to be very friendly and eager to help whenever they could. [name removed], especially, always had a smile on her face. The surroundings of the facility are very open and inviting. I would absolutely recommend Heartis Fayetteville to anyone looking.
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Heartis Fayetteville has been a good experience for my loved one and family. The community is kept clean and has an upscale décor. The staff are friendly and helpful when we have questions. Overall, this is a community I would recommend.
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The interaction with the staff is very good. They have a new chef, so they are working on the food. The past few days, the food has been great. My loved one loves all of the activities, and really enjoys them. The value for the money is worth it. We picked this community, because of the price, people, food and it was a place that my loved one seemed to like.
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Response from Heartis Fayetteville
February 22, 2023Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Heartis Fayetteville and what we offer.
Heartis Fayetteville was great! They could not have been more caring or helpful. My mom was only there a short time - 6 weeks or so - as her period of decline leading to her death was only a few weeks. In the short time we were there, my mom's circumstances and needs changed quickly and they could not have been more caring, helpful, or accommodating.
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Heartis Fayetteville is a very cheerful, happy place. The staff is very accommodating, flexible, and friendly. My sister is very happy there. The other residents make her feel welcome and happy. The ambiance is great. I would give the activities a 10 if I could, they have so much offered. They have health facilities, they have a hair salon, the ability to be able to eat in the dining area or brought to the rooms, movie theatre, the library etc. There is plenty to help residents stay engaged. I would absolutely recommend Heartis Fayetteville to others.
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Our family had an in person tour and we thought it was a really nice tour experience but it was a little to expensive for us and the location was just to far away.
I really like this facility as well. Staff was friendly and helpful. Draw back- much too large to my moms sense of comfort zone. It would be very intimidating for her- elevators and a large scale facility.
We picked this community because, the staff seemed to be very proffessional, and caring. Also, the apperance of the facility was clean, modern, and well kept. I would advice other familites, to get to know the staff, so you can develop a realtionship.
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I really like the heated swimming pool here and a big plus is that it is year round. We would recommend this community to other families but the quality of the meals needs major improvement.
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It has been a good experience. The cleanliness is very good. The staff is friendly and helpful and have good response time. The food is not restaurant style as expected, a lot of substitution's from advertised menu, veggies are overcooked. I like living here. My understanding is that current management is working on improving the fining experience. Activities of all levels of desired involvement, value gets a 4 because of the food.
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Beautiful facilities and friendly, helpful staff. Activities are good. However, food is mediocre at best, and clearly neither as tasty nor nutritious as advertised. Overall, I would recommend because it's a very nice facility with lots of activities, and staff and residents are friendly. Food is only thing, that is a bit disappointing.
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My mother fell or was dropped while living in memory care at Heartis Fayetteville. Nobody bothered to report the incident and it turned out that her knee was fractured in 2 places, requiring surgery. She is totally wheelchair bound now, completely ending her independence and mobility. I am so sorry I chose Heartis Fayetteville for my mother. I moved her out of there into a much better and safer memory care facility after hospitalization and 6 weeks of rehab.
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You will have to get used to apartment living again. The walls are very thin, and you can hear everything that your neighbors are doing. The residents are very warm and welcoming. The size of the apartment is adequate for me. My biggest concerns is the food, as it is not what is advertised. The food and dining room service and hours is not what is advertised on the website. Food is only available 7-8 am and 5-6 pm and the website states that the kitchen is open from 7 am to 8 pm, but that is not what is happening. There are choices for meals such as chicken or fish, and I picked an entrée and then was served something that wasn't even offered to me. This is disappointing.
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They gave us a really good tour, but personally I did not think it would be a good fit for my parents. The facility did not feel as homey and the staff and residents were not as friendly or welcoming as another place we were considering.
The day staff that take care of the residents have been great, very friendly, responsive, and just great at what they do. I do think we could maybe hear more feedback from the administrative staff. My dad is in the memory care facility and it is hard to get in. If they could have a code where family members could punch that in to get in, I think that would be much better than having a doorbell and having to wait for someone to let you in. Overall I would definitely recommend them to others looking, the upper management just needs to be more engaged with the families.
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Right now our loved one is not the biggest fan and she feels like it is more of a nursing home rather then independent living.
Of all the places I toured, I really liked Heartis Fayetteville. I'm leaning towards them once the time comes, when my loved one needs that higher level of care. I appreciate that they’ve stayed in touch with me and given me a lot of advice.
I thought this looked like a good community. The people were friendly and took time out of their day to carry me around on a computer and show me what was going on. It was just too far away from our desired location.
[name removed] gave us a great tour and answered all our questions. The community was light and nicely set with plenty of green space around it. The apartments did have partial carpet, which we aren't huge fans of, but that is minor. The staff was friendly and accommodating.
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See what the neighborhood has to offer and what’s nearby:
Heartis Fayetteville offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Heartis Fayetteville 8.9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 461-2555 to reach a resident at Heartis Fayetteville.
To reach a resident at Heartis Fayetteville call: (770) 461-2555
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.