HarborChase of Dr. Phillips, an ECC licensed Community

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

HarborChase has a new director, and she is really trying to do her best and make the necessary improvement, but everything stems from the care team and lack of management. The care team has a lack of attention, and have just not met the promises given to us. It was not what we were expecting. We came to HarborChase because they said they were family friendly but right now they are only allowing families into the lobby. we feel at times we made a mistake.

Our loved one was only there for a shot time, but during that time the community was really well kept. The meals looked very tasty, and they had a good amount of activities for the residents to participate in. At times they did seem understaffed, but we know that was due to the pandemic so we do not fault them for that. Our loved one really did thrive there and did well there.

This community is very nice. We toured and felt like there was a country club atmosphere. Unfortunately it just didn't fit our needs

What really worked out for our family is even during the pandemic, the community did not have to many restrictions so we were still able to visit our loved one. We would recommend this community to others.

I would say to check the community out. Everyone was very helpful during move-in. They even have a moving in coordinator. They made sure my loved one called me after getting settled. The staff is very good to work with over the phone. The staff is responsive to questions over my oved one

It is a very nice community, but expensive. The food is fine. The staff are good to work with. There is woods around the community.

We had a great experience at Harbor Chase of Dr. Phillips. It was a beautiful facility, the food was amazing, and the atmosphere was great. Everyone was very helpful, caring, and nice. I would absolutely recommend. It was as good of an experience for us as it was for him.

This community a very nice place, very clean, the staff is very friendly, their communications are great, and they are very supportive. After my loved one passed someone from the staff came to the funeral and sent flowers to offer their condolence. on mothers day they had a mothers day parade so we could safely see our loved one. I would highly recommend this community

This community is expensive, but it is good. The room is perfect. I had to provide my own furniture. The food is fine.

Beautiful facility, every amenity you could need, excellent location. If you can afford it this is the place to go!

This facility is stunningly beautiful. The buildings are located conveniently close to all things Orlando. I happened to be touring during a presentation by the resident sous chef in his glamorous presentation kitchen. The facility would seem to be well suited to someone wanting the ability to transfer from active living to assisted living to full time care without having to move to other parts of the city.