HarborChase of Columbia

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27 Reviews

• (15)

  A Place For Mom

• (12)

  SeniorAdvisor.com

Missed appt. because of family issue. [Name removed]is becoming annoying for calling me so much and being so pushy during a very difficult time. On [date removed] I toured property. Was not impressed especially for the price. Most expensive I have seen yet and look like nothing to do but watch tv or sit outside. Not what I am looking for.

I would never recommend this facility. My mom got the worst care ever. We got ready to withdraw her and mysteriously her femur got broken, no falls were reported. Had surgery, went to [community name removed] but never recovered. Died within 2 weeks from plural effusion.

This place neglects the needs of the seniors living here, they do not treat them or their families with respect. Me, my mother, and my grandmother were in there to visit my great great aunt and she told us that they haven’t given her the medicine for her eyes so after 30mins of looking for someone we found two women eating and watching tv... we asked them when it was time for her meds and they said she gets them at 8 and her medicine provider is on break so she will be back in about 15mins, 30mins pass and we ask them again (politely) and the other lady told us she will be back in 30-40mins (so they have no clue when this women is getting here and it has been 2 hours...) we wait in her room and one of the lady’s and the medicine girl comes in and she points her finger at my aunt saying they already gave her, her meds when her other family was here (we called them and they said they did not) so she insisted they did not and the lady started raising her voice at my aunt telling her she has no clue because she doesn’t keep track. So my mother and grandmother repeated what the two ladies earlier said and one of the ladies who is African American insisted they did not and was screaming that we cannot treat her like this because of the color of her skin (we NEVER mentioned the color of her skin not once...) and we said we weren’t and that they need to give my aunt her meds and the ladies continued to scream at us and the African American lady screams “IF YOU WANT ME TO BE A [removed] ILL ACT LIKE A [removed]!” And slams the door to my aunts room SLAMS IT! While all these elderly people are sleeping. All in all this place needs to be shut down, they do not ever have enough staff and the staff they do have does not care about the elderly. They are very rude and don’t care if the elderly get their meds are food they need... So please please please do not take your older loved one here, they deserve love and amazing care. Not people that won’t help at all... (Side note: they also did not come to help my aunt clean herself after she deficated in her bed, they did not answer to her emergency button and my grandmother had to drive there and clean her up. They also don’t lock the doors so anyone can come in or out. And they do not pay attention to the elderly, my aunt walked out of her room and wanders the hall at night and she is very weak because she doesn’t eat the food it’s too nasty. This place needs to be shut down...)