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Greatwood at Sugar Land

7001 Riverbrook Drive, Sugar Land, TX 77479
9.0
Review Score
69 reviews

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Greatwood at Sugar Land community exterior
17 Photos
17 Photos available
18 Floor plans
18 Floor plans available
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street view of Greatwood at Sugar Land
Cyndie - Loved one of resident/client
5.0
Perfect place for Mom

It's been a great experience so far. It was perfectly located between family members and within a few minutes of her doctors. The initial visit was extremely informational and the staff seemed attentive and forthcoming.... Read more

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About the facility Greatwood at Sugar Land

With scenic lake views and a convenient location near I-69, Greatwood offers quality independent living and assisted living to seniors in Sugar Land, Texas. With an air of Southern charm, this modern community welcomes residents and visitors with lovely design and friendly staff members. Situated along the interstate, this community places important local resources and amenities at residents’ fingertips.

Abundant shopping and dining options are just a short drive from this cheerful community. The expansive Fort Bend County Libraries in Sugar Land offer free engaging and educational resources. Stop by the T.E. Harman Center to make connections and participate in community activities. Enjoy board games, bingo, fitness activities, or relax in the beverage bar with a cup of coffee. If you prefer sports, head to the nearby Greatwood Golf Club for a leisurely afternoon on the links with your friends. As always, you choose how to spend your valuable time at Greatwood.

Community Details

Start your next chapter in a luxurious, resort-style community with engaging amenities. Staff is available 24 hours a day to provide personalized care, as well as assistance with housekeeping, maintenance, transportation, and laundry.

Tantalizing aromas invite residents to eat delicious, healthy meals in the elegant dining room. Follow dinner with...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Greatwood at Sugar Land is a community within Senior Solutions Management Group properties. See all Senior Solutions Management Group communities.

Pricing for Greatwood at Sugar Land

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Greatwood at Sugar Land

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Amenities at Greatwood at Sugar Land

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Anytime Dining
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for Greatwood at Sugar Land

Write a Review
9.0
Review Score
69 reviews

Review Score

69 reviews
9.0

Out of 10


5 star

45%

4 star

32%

3 star

9%

2 star

12%

1 star

3%

A Place for Mom has scored Greatwood at Sugar Land with 9 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Greatwood at Sugar Land has 69 reviews with an average "overall experience" of 4 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.2

Meals & Dining

3.5

Care Services

4.0

Activities

4.1

Staff

4.3

Value for Cost

3.9

Overall Experience
31
22
6
8
2
Date Submitted
3
5
13
Reviewer
14
28
24
0
Care Received
11
58
1-20 of 69 reviews
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5.0
Cyndie - Loved one of resident/client
Assisted Living
July 10, 2023
Verified Review
Perfect place for Mom

It's been a great experience so far. It was perfectly located between family members and within a few minutes of her doctors. The initial visit was extremely informational and the staff seemed attentive and forthcoming.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
June 29, 2023
Verified Review
So happy to have chosen this facility

I cannot even begin to explain how incredibly friendly the whole staff is at Greatwood at Sugar Land. I'm always greeted with a smile. The staff is so so friendly and always accommodating. The food is very good and both of my parents are so very happy. There are plenty of activities to keep your loved one occupied and the residents are very welcoming to new residents joining in. I'm so happy to have chosen this facility for my parents. I would definitely recommend this facility to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Greatwood at Sugar Land

June 30, 2023

Thank you for taking the time to share your experience of Greatwood at Sugar Land. We love our residents and we are so very grateful that you are a part of our Community Family! Please don't hesitate to let us know if there is anything that we can do to improve our care and services for our residents or team!


5.0
Anonymous - Loved one of resident/client
Assisted Living
May 23, 2023
Verified Review
Greatwood at Sugar Land

The people have been very patient and helpful with a challenging resident. The nursing staff has been really good. My loved one has some concerns with the cleaning service. But she expects them to do things like wash dishes and clean the cat box which are not on their list of things to do.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from Greatwood at Sugar Land

May 23, 2023

Hello. Thank you so much for taking the time to submit a review of our performance. We are happy that you have been able to observe our performance and find it to exceed expectations in multiple areas. I will certainly share this with our team as they work hard to ensure all of our residents are loved and cared for and that they live in a community that they are proud to call home. We will continue to improve so thank you for the comments about housekeeping. If you have a moment please address those concerns with the Executive Director to see how we can better meet her expectation. Thank you again!


5.0
Thomas - Loved one of resident/client
Assisted Living
March 13, 2023
Verified Review
My review of Greatwood at Sugar Land

I like that the staff were professional but also very down to earth and approachable. Like that the Independent and Assisted Living buildings were connected and shared a cafeteria. This means if your friend or spouse has to move to Assisted Living they still can have meals with their friend/family. Plus all meals have to meet stricter dietary requirements. The other facility my Mom lived in they had several friends move to Assisted Living and never got to see them again. I like the fact the cafeteria can be reached without going outside. Other places we looked at you had to walk outside some distance. I know that would have caused her to skip some meals. Yes I would recommend this place to others and I in fact have recommend it to several people.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


3.0
Edna B - Loved one of resident/client
Assisted Living
November 17, 2022
Verified Review

The community is chronically understaffed. The kitchen is unresponsive to resident dietary needs while in Assisted Living and Independent Living areas of the community. Greatwood lost their Director of 23 years on [date removed]. Next Director, [name removed], did a "slash and burn" of staff, policies and services. She left [date removed]. Corporate sent another Director for a month or so. Current Director, [name removed] came [date removed] and has improved quality of food and amount served. He is well liked. Yesterday we got a letter that Greatwood has a new owner, that promises to "maintain the high quality of care and services that have always been provided at Greatwood. Here come more changes! My sister-in-law has been sick with GI symptoms for several weeks. She stated that many residents were also sick. While having these symptoms and notifying the kitchen, The meal that was delivered one morning for her breakfast was : sausage, bread and a bag of potato chips. It has been a roller-coaster ride for our family for the past 7 1/2 months. I understand the economic forces that Greatwood has been dealing with, but I do not feel that the residents have been kept informed, or considered a priority. I do not think it has been a good value and we are looking into other facilities for my sister in law.

Cleanliness

3

Friendliness

4

Meals & Dining

1

Care Services

2

Activities

3

Staff

2

Value for Cost

1


5.0
Anonymous - Loved one of resident/client
Assisted Living
September 15, 2022
Verified Review
Mom thanks me everyday for finding this place for her

The people are terrific. They are just so great. They they have treated us great. The food is not great, and it is a bit bland. They don't offer, a lot of fresh produce such as veggies-fruits. They offer a lot for the value of money. It's all inclusive, and it's a very good price. They went out of there way, to make my loved one feel welcomed ,included and helped to my loved one to make adjustments.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Greatwood at Sugar Land

September 16, 2022

· Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.


4.0
Anonymous - Loved one of resident/client
Assisted Living
September 14, 2022
Verified Review
Review for Greatwood

It has been a good experience, and the residents and staff is super friendly.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5

Response from Greatwood at Sugar Land

September 16, 2022

It’s our pleasure having you as part of the family. Thank you for your feedback.


2.0
Deb S - Resident/client
Assisted Living
July 14, 2022
Rx’s for people living there on a timely manner

Our Dad hasn’t been getting his Rx’s for over two weeks now! He had bloodwork done & his Throid level was off the charts! Heard new mgmt is now there. Head mgr is named [name removed]. Not impressed Also, at 7:30 am this morning, no one was sitting at the front desk! Not happy with this & more!

Cleanliness

4

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

3

Staff

2

Value for Cost

3

Response from Greatwood at Sugar Land

July 21, 2022

We care about the thoughts and insights of our residents and their family members. Please contact us so we can resolve this matter.


5.0
Don - Loved one of resident/client
Independent Living
April 19, 2022
Verified Review
A Great Place for Mom

Greatwood is fantastic. Sometimes my mom complains about the food, but it's just a lifestyle change for her. She seems to be enjoying it there, and it's a good place for her. She's safe, well taken care of, and looked out for. They have a lot of activities and are always involved with their residents. I would recommend it to other families for their loved ones.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

4.5

Value for Cost

4

Response from Greatwood at Sugar Land

April 26, 2022

Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.


4.0
Patricia - Toured community
Assisted Living
March 1, 2022
Verified Review
My Tour Experience at Greatwood

Good community, too far from family.

Response from Greatwood at Sugar Land

March 7, 2022

We appreciate you sharing your experience with us and would love to get in touch with you about how we can make it even better next time! Please get in touch with us here: https://www.seniorlifestyle.com/property/texas/greatwood-at-sugarland/?utm_source=GMB&utm_medium=organic&utm_campaign=855&utm_content=greatwood-sugar-land


2.0
anonymous - Toured community
Independent Living
February 17, 2022
Verified Review
Tour of Greatwood

Greatwood is a nice facility, but the staff did not seem very engaged. It felt more nursing home like and everything was enclosed which is why my loved ones did not choose this facility.

Response from Greatwood at Sugar Land

March 7, 2022

Thank you for taking the time to provide feedback. We are certainly disappointed to hear that we did not meet the mark. Your satisfaction is invaluable to us. If you’re open to discussing further, please contact me at 281-343-8400. Sincerely, Kim, Executive Director.


4.0
C C - Loved one of resident/client
Assisted Living
January 5, 2022
Verified Review
Good Community With Friendly Staff

This is a great community. If you are looking for care based on a timely manner, the staff is very slow at responding. The medical portion such as call button response time could be improved on. The food could be improved on. The staff communication is good with the family; however, the follow through could be improved on as well.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

2

Activities

No data collected

Staff

3

Value for Cost

No data collected

Response from Greatwood at Sugar Land

January 7, 2022

Thank you for sharing your feedback with us. We strive to provide a retirement lifestyle that fits everyone’s needs, and feedback like yours helps us improve in areas we may have missed the mark. We’d like the opportunity discuss your comments further and gather ideas. Please contact us at 281-343-8400. We’re looking forward to your call.


4.0
Jerry A - Resident/client
Independent Living
October 26, 2021
Verified Review
A good environment to live in

Things are pretty convenient here and the staff do a really great job trying to get us involved and to stay involved.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

3

Staff

5

Value for Cost

4

Response from Greatwood at Sugar Land

October 29, 2021

Jerry, thank you for the great review and feedback! We’re so happy you are loving your experience at our community.


5.0
Jill - Loved one of resident/client
Independent Living
August 30, 2021
Verified Review
Great Place for Dad

The only bad part is the food. I wish they would please do something about the kitchen. A lot of times the food is cold, and it just looks and tastes disgusting, to the point that I'm having to bring my dad a lot of his meals. The atmosphere in the dining room is mostly assisted living people who are in really bad shape, which can be depressing for him since he's in independent living. He can opt to have food delivered to his room, but then it' s always so cold. He's not really interested in most of the activities. It would be nice if they offered more for people who are in less cognitive decline. But they have a beer tasting coming up soon, and that's the first thing he's ever possibly thought about going to. I believe they have new activities director, and this is one of the first things she put on the schedule. In general, it would be nice if independent and assisted living were more separate. They share all of the common spaces, and while I'm sure that has benefits for those who are in assisted living, it's not ideal for independent living. But the staff is really nice. And his apartment is set up nicely to accommodate mobility issues . The bathroom has a walk in shower with rails. Yet it looks nice and doesn't look like it's for old people. The housekeeping staff are really sweet. My dad really enjoys the woman who comes in and cleans. The staff in general are all very sweet. It gives me a lot of peace of mind knowing that there's always somebody there that I can call to check on him if I'm ever worried or if he doesn't answer his phone, etc.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

No data collected

Activities

2

Staff

5

Value for Cost

4


5.0
Brandell - Loved one of resident/client
Assisted Living
August 25, 2021
My Grandmother LOVES it here!

Can't even begin to thank this wonderful staff, from the director, marketing, med staff to the caregivers and everyone in between, for giving my granny her independence back and for being so kind and caring towards her. They really made her feel welcomed. This is a top notch community...head and shoulders above the others in the area. My grandmother loves all of the activities and has made new friends galore! Every time I see her she tells me how much she loves it there which is just music to my ears. To be honest I was really apprehensive about her going into assisted living but I know we made the right choice and I'm so glad we decided to move her there. Thank you to all the staff for everything you do because it's evident that it's from the heart.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Independent Living
May 22, 2021

I loved Greatwood and everything about it. As soon as i hâve my finances in order and sell my home I will ne moving to Greatwood. No more looking is necessary. Thank you for your assistance.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Greatwood at Sugar Land

June 1, 2021

Thank you! We're so happy to have you as a part of our community!


3.0
anonymous - Toured community
Independent Living
April 15, 2021
Verified Review
My review of Greatwood

The salesman here was wonderful and very friendly. It is an older building and you had to pay extra to have a power chair which is what I have to use to get around. I did not like that the assisted living and independent living was all in the same building. It also would have been hard for me to get in and out of the laundry facility. Overall with my mobility issues, this was not going to be a good fit.


2.0
anonymous - Loved one of resident/client
Independent Living
December 15, 2020
Verified Review
Not so Greatwood

We had both of my grandparents at this facility and had a very bad experience at Greatwood. I kept trying to pay the deposit and they would say they would get it later. The director called me asking why I owed them 12,000 dollars and I told her we tried to pay them and they wouldn't accept it. I found out they were charging both my grandparents $5 a meal even though my grandma wasn't even eating and my grandpa did not sign up for food delivery. My grandpa had to go in the hospital and stayed a couple of days. When he tried to come back, they said that he was not allowed here. My grandma was not doing well at this point. The facility gave us 2 hours to move both of my grandparents out and I had to end up moving them into my living room. The staff members here were not friendly or understanding. I would not recommend this community to anyone.

Cleanliness

3

Friendliness

0.5

Care Services

1

Activities

2

Value for Cost

1


5.0
anonymous - Resident/client
Independent Living
November 15, 2020
Verified Review
Review of Greatwood

Great place to live! I love it here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Maurice Novasad - Resident/client
Independent Living
October 9, 2020
Verified Review
Review of Greatwood Sugar Land

Six years ago, toured all facilities in the area. We lived near Greatwood and immediately signed on. Since then, I have lived here and would never consider moving, even though my husband is deceased. He loved Greatwood too! The management and staff are exceptional. It will always be my home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Greatwood at Sugar Land

October 15, 2020

Than you! We're so glad you chose our community and appreciate you sharing your experience with others.


Viewing 1-20 out of 69 reviews

Neighborhood around Greatwood at Sugar Land

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Frequently Asked Questions about Greatwood at Sugar Land

Greatwood at Sugar Land offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Greatwood at Sugar Land 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (281) 343-8400 to reach a resident at Greatwood at Sugar Land.

To reach a resident at Greatwood at Sugar Land call: (281) 343-8400



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.