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Franklin Park Sonterra - AL

18323 Sonterra Place, San Antonio, TX 78258

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Franklin Park Sonterra - AL reception area
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street view of Franklin Park Sonterra - AL
KB - Loved one of resident/client
5.0
Positive Experience

The value for the money is good. We picked this community because, we liked the looks, the grounds is nice, the location is good, and it's around a lot of stores. Overall, it's a good place. The residents are very happy.... Read more

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About the facility Franklin Park Sonterra - AL

At Franklin Park Sonterra - AL, a senior living community in San Antonio, seniors enjoy independent living in an upscale environment that caters to their lifestyle. Residents live maintenance-free lives daily. Through on-site amenities and group activities, Franklin Park Sonterra - AL provides an active and social lifestyle for residents.

At Franklin Park Sonterra - AL, residents have a fitness center, an indoor pool, a theater, an activity center, a chapel, and other amenities to utilize at their leisure. With so many on-site amenities available, residents can tailor their day to match their preferred lifestyles. The community also hosts group activities, events, and outings that enable residents to stay social within the community.

Outside the senior living community, residents have quick access to neighborhood amenities and businesses that make running errands and attending appointments hassle-free. With grocery stores, pharmacies, post offices, shopping centers, and restaurants nearby, Franklin Park Sonterra - AL residents can quickly get to where they want to go.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Franklin Park Sonterra - AL is a community within Franklin Park Senior Living properties. See all Franklin Park Senior Living communities.

Pricing for Franklin Park Sonterra - AL

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Franklin Park Sonterra - AL

Health Care Services

Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
Vegan
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Swimming Pool
Arts and Crafts Center
Ballroom
Billiards Lounge

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Franklin Park Sonterra - AL
4.2(42 reviews)
Write a Review
Cleanliness

4.3

Friendliness

4.3

Meals & Dining

3.7

Care Services

4.2

Activities

4.2

Staff

5.0

Value for Cost

4.2

Overall Experience
26
6
5
3
2
Date Submitted
2
3
5
Reviewer
13
10
18
0
Care Received
42
1-20 of 42 reviews
Sort by

5.0
Pamela - Loved one of resident/client
Assisted Living
December 22, 2022
Verified Review
Wonderful Community!

The staff is very caring and the environment is warm and welcoming

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
KB - Loved one of resident/client
Assisted Living
October 26, 2022
Verified Review
Positive Experience

The value for the money is good. We picked this community because, we liked the looks, the grounds is nice, the location is good, and it's around a lot of stores. Overall, it's a good place. The residents are very happy.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
May 27, 2022
Verified Review
A Very Nice Community

It is a beautiful community, wonderful staff. They are struggling to find staff like a lot of companies and places are right now. They have failed to call the primary contact person for communication and they call another contact who is less helpful, even after repeated requests to call the primary contact listed on my loved one's record. The food is hit or miss. It would be helpful if they could make the food look less intuitional.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

3

Activities

No data collected

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
December 15, 2021
Verified Review
Tour of Franklin Park

We had an excellent tour with Franklin Park Sonterra. Unfortunately the location was just too far away for our family, we wanted her closer so we could visit more often.


4.0
anonymous - Toured community
Assisted Living
September 7, 2021
Verified Review
My tour review

I really liked this facility. The facility that we went with was just closer to the house. Great facility and very good tour.


5.0
Scott Wilkinson - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

All the people here are great!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Elaine Thorne - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Staff is kind and courteous. residents are great people.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Mary DeCotis - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Assisted living is amazing. Nice people. Great staff. I love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jesse Harris - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

All staff is doing everything to keep us protected and safe during COVID.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Roland Mueller - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Assisted living is wonderful. I have been here for almost 3 years and I really enjoy it.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Marian Shaw - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Activity director in our assisted living does so much to keep us busy and happy. She does the best things.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Eloise Galvan - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Assisted living activity director goes above and beyond for each resident. She loves each one of us and it shows. She is extremely thoughtful and kind. While keeping us healthy and happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Beverly Brannara - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

I have lived in independent and now assisted. Assisted is more like family and the staff is so kinda and welcoming. Made so many friends here in assisted.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Jane Schermerhorn - Resident/client
Assisted Living
October 28, 2020
Verified Review
Review of Franklin Park Sonterra

Activities in assisted living are perfect of us. We love it here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
September 14, 2020

3525/4000 Beautiful - Dad fell in love with the place. Didn't even want to tour anywhere else.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Tamara Morriss - Resident/client
Assisted Living
October 2, 2019
Verified Review
Review of Franklin Park

Moved here transitioning after empty nesting and sold house to downsize. My husband and I absolutely love it here. The food is great; the pool is amazing and we have enjoyed the activities. Also, the staff are very friendly! We might stay longer than we expected.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Gail Carnal - Resident/client
Assisted Living
September 20, 2019
Verified Review
Review of Franklin Park Sonterra

From day 1 Franklin has felt like home! The entire staff is sincerely caring and dedicated to helping the residents. The food is consistently delicious with lots of choices. The wait staff is so patient with us seniors. There are so many activities and outings to participate in. Lots of exercise opportunities including an indoor heated pool. I'm very :) here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Resident/client
Assisted Living
September 19, 2019
Verified Review
Review of Franklin Park

This facility provides a wonderful environment for seniors. The activities calendar is well thought out. In addition, the residents always appear to be in a good mood and friendly. Bottom line - a great place to spend one's "golden years."

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.5
anonymous - Loved one of resident/client
Assisted Living
February 16, 2018
Caution—Franklin Overpromise

My mother was living here and the administration is not at all helpful. They put the residents through all kinds of rules and requirements to do simple activities like going to dining room or making a reservation to take the community van to the grocery store. Their facility manager is extremely rude both to employees and residents. This is a very expensive facility to live in, and yet the management came back and pressured all the residents to ‘donate’ money to provide holiday bonus money for the underpaid staff. This little group of elderly residents ‘donated’ $40,000 from their own money. This is over and above the very high costs required to live here. There are staff memebers who are very caring, but don’t be fooled about the facility—it is focused totally on making as much money as much as possible from these sweet elderly residents.

Cleanliness

1.5

Friendliness

1.5

Care Services

1.5

Activities

1.5

Value for Cost

1.5


4.0
anonymous - Toured community
Assisted Living
July 31, 2017
Verified Review
Good Tour

Great Tour of this facility. The staff was very kind, and helpful. The community looked great, they do a good job with the cleanliness. Everything went well for the most part. I just did get the feeling that this was the community for my mother, and her needs.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 42 reviews

Neighborhood around Franklin Park Sonterra - AL

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Franklin Park Sonterra - AL

Franklin Park Sonterra - AL offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Franklin Park Sonterra - AL has received an average review rating of 4.2 based on 42 reviews. See all reviews.

Call (210) 404-1444 to reach a resident at Franklin Park Sonterra - AL.

To reach a resident at Franklin Park Sonterra - AL call: (210) 404-1444



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.