Emerson Pines

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48 Reviews

• (25)

  A Place For Mom

• (23)

  SeniorAdvisor.com

these people were very nice to us when we lived there like the idea of bills paid and meals and housekeeping and transportation. watch parties and amenities activities would not mind going back there i dont want to cook and clean just have fun

In the 3 years I’ve lived here it has declined. No hot water, for weeks, elevators broken, yard dirty. A place to suffer. Don’t move here

Over the past 5+ years that my mom has lived here, she has seen management come and go( the current management is the WORST yet). She has had several months in which she has had issues trying to discuss problems with the manager. Once she tells the desk what the problem is, the manager is conveniently off property, absent for the day or whatever excuse they can come up with. They send her an email while she's there , gave her her phone number which she left several messages, none of which were returned. She finally caught the lady in the office who said she received no emails or phone messages. When she was told the number she quickly lied and said she didn't know her own number. For months her issues were unresolved, but a neighbor complained about breakfast and within hours they made a decision about it that showed they have NO Zero concern or compassion for the seniors who live here.