Brookdale Memorial City

for a local A Place for Mom advisor

Read More

91 Reviews

• (21)

  A Place For Mom

• (28)

  SeniorAdvisor.com

[Name removed] gave me a tour of facility and we had lunch with four residents. The menu selections for that day were varied and my salad selection was very good and fresh. Meeting residents was most enjoyable and made me realize the importance of speaking to residents and hearing their stories. I found this facility well kept with several convenient elevators. All apartments opened to the outside. Although the facility is 40 years old, attempts were made to update as much as possible. All master baths had walk-in showers with handrails, slightly elevated toilets and convenient storage. Most did not have washer /driers but community ones were located very close. I got the impression that prior to move-in, the facility would consider making updates requested if reasonable. All units were old in comparison to other retirements facilities I have toured. There seems to be many interests and activities and lots of friendly, upbeat residents. Independent only units but resources are available. I loved the location amid a residential area and close to Memorial Mall. Busing available also.

A relative resides at Brookdale.... The food quality & serving size has hit "rock bottom". Brookdale apparently made a lot of changes in recent months...Not for the better! The meals should be healthy & tasty. (They were in the beginning, before the food service company changed.) There is usually a credit balance left on his "meal ticket", as most of the time the food is not desirable to him. The serving sizes are very small, others have expressed this also. The main reason for him becoming a resident was to have good meals...that is not happening!! (He is extremely easy to please when it comes to food.) They need(ed) a backup plan when any of the shuttles are out of service (whatever the reason). Having one available is a plus. I, personally I am VERY DISSAPOINTED and wish he had taken more time before selecting Brookdale. The staff & residents are extremely friendly & I am grateful for that!

I wish we had done this sooner. I’m sure you have heard this many times. And it is true in our case. The staff is very willing, even eager, to listen and consider any request and, if possible, help you resolve the request. I do sorta wish the Bistro had a more varieted choice of food, but, hey, you can’t please everyone. I so far have no complaints - the no house cleaning had me from the start.