Emerson on Harvest Hill

A year ago we were helping [name removed] clear out a house he had lived in for 20 years. It was somewhat of a struggle to get him to give up possessions he felt were necessary in his life. Well he has been at Emerson for 14 months now & is enjoying everyday of zero responsibility, friends to talk to & just the right amount of personal items. Thank you, all the staff at the Emerson for your help.

What sticks out the most about Emerson on Harvest Hill would be the staff members. They are great and friendly people to work with. Very helpful and informative as well. I would absolutely recommend Emerson to others looking for independent living.

They have been cutting back tremendously. It is not uncommon to wait 30 minute to get served in the dining room. There are now minimal housekeepers;4 to clean over 200 rooms. Quality people have left or been terminated so [name removed] can minimize cost. [name removed] never does her job and is nasty to residents. Good people like [name removed] are shunned aside. [name removed] , terrific salesperson and helpful, was terminated to allow a click member to stay. The head of marketing has left. Minimum and insufficient staff exist, and the service is horrible. Food has been cut back, only toast and oatmeal for breakfast to cut costs. There is not enough maintenance people and they just terminated one maintenance to save on cost. It is astounding that anyone would give the place more than a 2-star rating.,

The staff is wonderful! Lots of activities to do including the transportation and off-site dinner groups and I love they take us on fun excursions. For instance in April they are taking residents to Ennis TX to tour the bluebonnet fields and then we are going out to lunch. It's really feels like extended family.

We have had many issues. They have also cut back on breakfast, it is now just continental breakfast.

Recently they went to Continental Breakfast for a full breakfast. Now last week they asked the residents what meal they don't care about not having. The site is NON ADA COMPLIANT. DOOR CLOSERS THAT REQUIRE MORE THAN 18lbs to open. No handicap ramps to get to the public sidewalks. Have to go down the street to the next driveway They are raising their rents. Cleaning people who remove things from your room. Like laptops ECT. ALSO, USE A MASTER KEY TO GO into your room. Then when you say something on-site administrator says sorry about that. The east wing had MANY rooms that don't have A/C. Some also don't have heat. The quality of the facility has gone down since August of 2022 major Layoffs of employees. Buyer BEWARE.

I've made several friends here at Emerson, and the staffing here is great. So many activities that go on throughout the day, there's always something to do. Overall, it really is a wonderful place, glad to be here at Emerson.

Emerson on Harvest Hill has good staffing, good dining service and the activities we have here are amazing. I’m glad I can be part of the poker group and pool tournament. [Name removed] is always a good help with technology.

Came to Emerson 6 months ago. From the first day, the explanation and walk through was well done. It's been exactly as explained. Staff is SUPERB. They go out of the way to make sure we're well taken care of.

I had fallen at my home several times since I have been living on my own, my daughter suggested that I move to a independent community so we looked online and called Emerson to tour and I moved in and have not regretted it!

The reason I moved into the Emerson is because my wanted me closer to him and I am so happy here. I enjoy helping others and I have met so many friendly people, staff, and I love it here.

My son and I were leaving Walmart-Webb Cable and Harvest Hill and we saw the Emerson at Harvest Hill bus with the driver/[name removed] waiting for some of the residents to finish shopping. My son approached [name removed] regarding Emerson on Harvest Hill, they talked a good 5-10 minutes. Next thing I know my son called me to say we're going on a tour, I signed on the dotted line to become an Emerson on Harvest Hill resident. Have not regretted my decision!

My husband is living there and he hates it. It's not at all what we were lead to believe. This is having the opposite effect on him. It hurts to see him so unhappy when I was the one who found this place. Very sad. Very disappointed. Would not recommend.

My parents like it ok. They keep saying they are the youngest there and they want to move. They love the dog park.

Emerson on Harvest Hill is just great! Everything is fine and the food is really good. Everyone is really nice. It has been a great experience, and I have plenty of experience with senior living. It's also very cost effective.

Very good experience in all aspects. Their friendliness and wanting to help was very welcomed.

They get the best for all categories.

The staff are very friendly and caring. It is a great place and we are so glad that dad is here. I would give them 10 stars if I could. I would definitely recommend Emerson on Harvest Hill to other families looking.

The staff was one of the biggest things that stood out to us, they are super friendly, the residents are friendly and warm. The community has a great atmosphere to it and it is very affordably for what you are getting. We would recommend the Emerson on Harvest Hill community to others.

If you are looking for a friendly place where your needs are met and to live I would highly recommend this community for you or your loved ones. They have activities like crafts, music, entertainment and a lot of exercise classes for the residents. They also have lots of different types of games and movies every night for the residents in this community. They also have a lot of spaces on the floors to where you can stop and relax without having to go to the main area.