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Emerald Oaks Retirement Resort Community

20302 Bulverde Road, San Antonio, TX 78259

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About the community

Emerald Oaks is the perfect choice for people with a passion for living who are looking for comfort, independence, security, convenience, and a friendly community in the place they call home.

Month-to-month rent for studio, 1, 2, & 3 bedroom suites provide all-inclusive services including Freedom Style Dining, paid utilities, 24/7 concierge services, housekeeping, transportation and resident managers who live on-site to name a few. The custom designed suites feature full kitchens, spacious walk-in closets, individual climate controls, granite countertops, and washer/dryers hook-ups. Monthly rents are competitive within the local market, while not subject to long-term leases or upfront buy-in requirements.

The stunning main dining room is the setting for taste-tempting meals prepared each day by our chef in our first class commercial kitchen.

Gracious common areas are ideal for gathering with friends and neighbors. The Emerald Oaks theater provides movies and other varied entertainment. Take care of business at the in-house bank, gift shop, or schedule transportation to take you where you need to go. You can even accommodate visiting friends and family in our guest suite.

Pricing at Emerald Oaks Retirement Resort Community

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of Emerald Oaks Retirement Resort Community

4.5of 5

40 Reviews

Reviews gathered from across the web

    (22)

    A Place For Mom

    (18)

    SeniorAdvisor.com

Write a Review


July 2020

Review originally written on A Place For Mom

America's Next COVID-19 Hot Spot

In the midst of a global pandemic, the facility will not have residents wear a mask when in common spaces, despite advice from the CDC and direction from the Governor. The straw man argument that the "entire facility" is their home is jeopardizing the lives of hundreds of people in a high-risk population. Humanity aside, it endangers the profits and reputation of the facility and the company that owns it. They don't seem to care about either. Requiring masks when in the public spaces is the most caring, compassionate, and sensible thing a place could do. They are neglecting to do the bare minimum and it's shameful.


January 2020

Karen Cruz

Review originally written on A Place For Mom

Resort Living - not an exaggeration

My parents moved to Emerald Oaks just a little over a week ago. I cannot possibly say enough in this review to give credit to this amazing place. When the word “resort” is used, it is not an exaggeration. Emerald Oaks is beautiful and perfectly maintained. The staff is extraordinary. [Name removed] was so welcoming and helpful, [names removed] are obviously a great choice for resident managers. Everything was done to ensure that my parents were making a good decision. I have not encountered a single staff member who has been less than helpful. As I have opportunity to meet the residents, they are obviously happy to be there. That speaks highly of this wonderful place. The meals are exceptional and there are many activities. There is even an actual movie theater!!! My parents are very happy to have found Emerald Oaks, and that is the best endorsement of all. [Name removed]


December 2019

Review originally written on A Place For Mom

EMERALD OAKS COMMUNITY Dishonestly Marketing Elderly Health Care

Emerald Oaks Retirement Community (Senior Living) used misleading marketing techniques to promote 24/7 onsite doctor/ nurse medical team services. In fact their website states: "...We always have a doctor on call to handle adjustments in medication, continued consultation, and urgent medical needs when they arise." Emerald Oaks promoted these services as essential for them and the medical team to process the application for Long-term Health Care on our behalf. When in fact, Emerald Oaks is "NOT" a licensed Long-Term Care Facility. First alert... When I had a little trouble getting out of the car and asked for some help the front desk concierge told us to "Call EMS (911)!" When asked; "can you get someone from the medical team? The response was; "the medical team does not work on the weekend." Not long thereafter, I was subjected to the lack of medical assistance again, for a COPD breathing treatment and they called 911! An ambulance paramedic gave a breathing treatment - returning breathing to normal - but took me to Baptist Hospital where I was admitted without any records as a 'new patient' with 'new doctors.' Beware, this can happen to the best of us. I am a retired Professor and Physician, MD, DRPH, MPH. When it comes to trust in health care providers, reliability and proficiency are vital. As you will see elderly health care comes at a high price. Published Elderly Patient Medical Studies have resulted in new standard protocols to avoid unnecessary expose of elderly patients to hospitalization, repeated assessments, or changes to medications, needless testing procedures and exposure to hospital contagions. A team of 'Unfamiliar New Cardiologist' gave their 'New Patient (Me) a 'Beta Blocker', whose heart rate went down to 30 and stopped! After reviving me two cardiologist informed their new patient of repeated heart-stopping caused by the Beta Blocker and recommended surgery to insert a "pacemaker!" While heart-stopping episodes continued on a daily basis, Tramadol, an opioid which contains codeine and morphine; resulted in a near medically induced comatose state, the inability to speak, to concentrate, confusion, unusual weakness, plus loss of control of bodily functions. Codeine and morphine are listed as drug allergies on patients' medical records for nearly 30 years. In summary, 1. Patient remained in speech therapy for about 6 weeks, even after hospital discharge. 2. Patient's right arm and hand became dysfunctional, inflamed, burgundy in color, edematous with severe pain due to prolonged IV insertion. The damage appears permanent and disabling. 3. Patient's bed sores were painful and perplexing throughout hospital stay. 4. Patient developed pneumonia the last week of extended 30 day hospital exposure. Emerald Oaks and the medical team failed to provide 24/7 service as originally promoted and promised. As for 3 meals per day... I missed them too. Additionally Emerald Oaks kept our deposit. Emerald Oaks management and the Regional Director of the Medical Team readily admitted to the use of 911 Public EMS as essential for their risk mitigation strategy to avoid liability. Further stating it is a common practice throughout the industry. Emerald Oaks Staff uses the Medical Team to promote Emerald Oaks Long-term Health Care Services; when it is in fact "NOT a licensed Long-Term Facility, providing 24/ 7 Doctor and Registered Nursing Services?" At the very least, it also appears to be an exploitation of San Antonio's public Emergency Medical Services (EMS) by corporate health care providers and its improper abuse of taxpayer's public funds to avoid responsibility.


Amenities

Senior Housing Types

Independent living

Health Care Services

Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist
Ask an A Place for Mom advisor at no cost.

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(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
International cuisine

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Full kitchen
Ground floor units
Private patio, deck, or balcony

Community Amenities

On-site dining options

Bar or pub
Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Recreational areas

Swimming pool
Arts and crafts center
Billiards lounge
Fitness center

Services

Housekeeping
Beautician
Grocery shopping and errands
Laundry service / drycleaning

Languages spoken

Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Visiting rabbi
Frequently asked questions about Emerald Oaks Retirement Resort Community

Emerald Oaks Retirement Resort Community offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Emerald Oaks Retirement Resort Community has received an average review rating of 4.47 based on 22 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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