8630 Washington Church Road, Miamisburg, OH 45342
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Ask an A Place for Mom advisor at no cost.(866) 819-9754
Meals & dining
No data collected
Value for cost
What I liked about Elmcroft when we toured was that it was just one floor, and a smaller community. But I'm not impressed with them. I've been questioning if I've made the wrong decision for my loved one. But my son gave me some perspective, that at least he's in a safe, secure place. So that helps when I think of the other things they're not providing. The floor in his room has not been vacuumed in over a month. I keep track of what's on the floor, and there's a bandaid with gauze that's been there for over a month. I'm there often, twice a week, so this is not just a temporary lapse. I had a lengthy conversation with the nurse last week. She said the housekeeper had a family emergency and had to leave. Supposedly she's back, but the stuff is still on the floor. I went back over the contract, which states that housekeeping is supposed to be provided once a week. And I would think vacuuming would be included. Another thing that's added an unnecessary level of stress is I received a letter from our long term care insurance company that indicated they have contacted the facility several times because they need verification that he's still a resident at the facility. And their calls and messages have not been returned. It's my money, and Elmcroft doesn't even have the courtesy to return a call to the insurance company. On top of that, my loved one has gotten sick more in the last couple of months than he has in his whole life. He has had conjunctivitis and a strep infection, and has been transported to the hospital three times total. And I question their housekeeping. This is during Covid. I feel like things should be even cleaner now than prior to Covid, yet he's getting these infections. I was told the second time he went to the hospital that it was MRSA, which went into cellulitis. Then the third time, they had an infectious disease team come in to look at him, and they determined that it was strep all along. I asked the infectious doctors if this was a carryover from the last time. and they said yes. He did not have MRSA, but strep, which is a vicious cycle. So I really question Elmcroft's housekeeping practices. It's just been one thing after another.
If you have the need this is the place to go. One thing I liked about the community is that Elmcroft took Medicaid. The nurse and general manager were professional and great at communication about my loved one.
We chose Elmcroft of Washington Township because they will accept medicaid when it comes down to that time which was the biggest deciding factor and what they had to offer for memory care. They send out lots of emails, calls when there are issues, and face times when they were closed down so they have been good with communication and response time. I would recommend to others who are looking.
Very disappointed with Elmcroft. They did not care for my grandparents. They made so many excuses it made me sick. We had to pull them out after a month. My grandma was dying and they cared ONLY about themselves as they sat in the breakroom laughing while my aging grandpa did all the work. My grandma passed away as soon as we left Elmcroft. They blamed everyone else other than themselves. My grandpa left crying because his wife was neglected on so many different occasions. Side not, my grandpa is the most gracious person I know. No one should have been treated like that. I hope I’m helping someone by staying away from that place.
We were very disappointed. Although it was a beautiful facility, we found that what had been promised was not being delivered. "Chef-prepared, farm-to-table" meals came out of a can or box. Foods were often unpalatable or hard on elderly digestive systems. "Timely responses" were rare, some even up to an hour. Although most of the staff seemed to truly care, they were too understaffed to really have quality time with the residents.
Under staffed. Staff lacked proper training.
Is not what was expected. My parent had been there for several weeks and had complained about lack of timely response to support button calls. This was witnessed also by myself and my siblings on several occasions. Also had occasions where bathing needs were not addressed for days, since assistance was required. Moved to a different facility for more attentive and appropriate care. Facility staff was hit or miss....some were really warm and others not. Great program with the greeter / therapy dog Facility is a bit older but appeared clean and maintained. Layout is a bit confusing.
This community would have been a perfect fit for us due to the location it was very close to my condo. The price was a little higher for what they were offering. The apartments had no kitchenette at all which disappointed me because most of the other communities we looked at offered that. The community was really nice and the staff seemed nice and friendly.
The staff here did a nice job showing us around, they took their time and they answered all our questions. We just were not impressed it felt outdated and drab and we felt that it was just too big for our mom.
Response from Elmcroft of Washington TownshipSeptember 29, 2017
Thank you for your review and feedback. Our priority at Elmcroft of Washington Township is to provide a home-like atmosphere and the very best care for our residents. We regret you did not fully experience the Elmcroft difference during your visit. Please know we truly value your comments, it's paramount to helping us better serve future residents and families.
The memory care area of this community seemed a little understaffed when mom was there. They just set residents in the dining room and did not make sure they were eating. The food looked ok and the community was clean. Someone went through her room and left food and clothing on the floor. When I visited I only saw a nurse, two aides and a social worker on the floor. I would not recommend the memory care unit of this community.
Response from Elmcroft of Washington TownshipSeptember 27, 2017
We are sorry to hear that this has been a negative experience for you. Our mission is dedicated to enriching the lives of the individuals who live and work with us. We take this mission very seriously and we are saddened to hear your comments. What you described in your review is certainly not indicative of how Elmcroft does business or treats their residents. We are known for our compassionate, friendly, and experienced staff who goes above and beyond for our residents. We are truly sorry you felt differently and therefore would like to apologize. With that said, we do have new management in place and we are more confident than ever that we will continue to enrich the lives of others. Again, I am sorry to hear this has been a difficult experience for you.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.