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Elizabeth House Assisted Living

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3590 Mountain Road, Glen Allen, VA 23060

7.8
Review score
7 reviews
Add review
7.8
Review score
7 reviews
5 star
29%
4 star
0%
3 star
29%
2 star
14%
1 star
28%
See all reviews
8.4
Review score
15 reviews
4 facilities
For pricing & availability:
(866) 374-4058
Elizabeth House Assisted Living
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Elizabeth House Assisted Living
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Theron
-
Family/friend
5.0
Definitely recommended
The facility is awesome. Their staff is very informative and friendly. They clean up very good. They take good care of mom. They love her and she loves them. The food is definitely on point. I would definitely recommend this facility to other families. The move in was easy, no problems.

About the facility
Elizabeth House Assisted Living

At Elizabeth House Assisted Living, seniors live comfortable lives and receive daily care from professional staff. As a part of Trio Healthcare, Elizabeth House Assisted Living has access to various health care services. By receiving the 24-hour assistance they need, seniors can remain as independent as possible and live maintenance-free lives. Daily care includes meal preparation, bathing assistance, medication management, and other therapeutic services. Care and support services are customized to meet each senior's needs and are adjusted as needs change.

The senior living community is spacious and has various on-site amenities for residents to enjoy as they please. There are communal living rooms, large dining rooms, and outdoor courtyard areas. The community also hosts group activities, events, and outings for residents' enjoyment. With an active social calendar, seniors have various opportunities to have fun and engage with neighbors.

Elizabeth House Assisted Living is close to numerous Glen Allen, Virginia, neighborhood amenities and attractions. Getting out and about is easy, with shopping centers, religious centers, golf clubs, and restaurants in the area. There are also convenient amenities like grocery stores, doctors' offices, and banks nearby.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of...

Read more

Senior living options offered

Assisted Living

Pricing
for Elizabeth House Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Elizabeth House Assisted Living

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Elizabeth House Assisted Living
Elizabeth House Assisted Living

3590 Mountain Road, Glen Allen, VA 23060

Sunrise of Richmond
Sunrise of Richmond

1807 North Parham Road, Richmond, VA 23229

The Westmont at Short Pump Community outdoor common area
The Westmont at Short Pump Community

14399 N Gayton Rd, Glen Allen, VA 23059

Heritage Green outdoor common area
Heritage Green

7080 Brooks Farm Road, Mechanicsville, VA 23111

7.8
Review score
7 reviews
7.8
Review score
7 reviews
5 star
29%
4 star
0%
3 star
29%
2 star
14%
1 star
28%
9.9
Review score
74 reviews
9.9
Review score
74 reviews
5 star
55%
4 star
34%
3 star
11%
2 star
0%
1 star
0%
9.6
Review score
167 reviews
9.6
Review score
167 reviews
5 star
79%
4 star
18%
3 star
2%
2 star
1%
1 star
0%
9.5
Review score
62 reviews
9.5
Review score
62 reviews
5 star
68%
4 star
23%
3 star
5%
2 star
2%
1 star
2%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Elizabeth House Assisted Living

Healthcare Services

  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Gluten-free
  • Meals Provided
  • Low / No Sodium
  • Guest Meals

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Common areas

  • Central Fireplace
  • Outdoor Common Areas
  • Indoor Common Areas

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Holiday Parties
  • BBQs or Picnics
  • Other Religious Services
  • Live Musical Performances
  • Devotional Activities Offsite
  • Jewish Services
  • Birthday Parties
  • Mormon/LDS Services
  • Wii Bowling
  • Activities Off-site
  • Day Trips and Outings
  • Protestant Services
  • Activities On-site
  • Trivia Games
  • Catholic Services
  • Reminiscence Programs

Reviews

for Elizabeth House Assisted Living

7.8Review score7 reviews
7.8
Review score
7 reviews
5 star
29%
4 star
0%
3 star
29%
2 star
14%
1 star
28%
Trio Healthcare, LLC
8.4
Review score15 reviews4 communities
Write a review
A Place for Mom has scored Elizabeth House Assisted Living with 7.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Elizabeth House Assisted Living has 7 reviews with an average "overall experience" of 2.6 out of 5.
Overall Rating
2.6
Cleanliness
2.9
Friendliness
3.2
Care Services
2.6
Staff
5.0
Meals & Dining
4.7
Activities
2.7
Value for Cost
3.0
A Place for Mom has scored Elizabeth House Assisted Living with 7.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Elizabeth House Assisted Living has 7 reviews with an average "overall experience" of 2.6 out of 5.
Parent company
Trio Healthcare, LLC
8.4
Review score15 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-7 of 7 reviews
Theron - Family/friend
Assisted Living
January 4, 2024
5.0
Verified Review
Definitely recommended
The facility is awesome. Their staff is very informative and friendly. They clean up very good. They take good care of mom. They love her and she loves them. The food is definitely on point. I would definitely recommend this facility to other families. The move in was easy, no problems.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 26, 2023
3.0
Verified Review
Our Experience at Elizabeth House
If you are on a budget like my mother is, this facility is good as it is a flat fee, and they don't charge by the level of care. That said, if your level of care changes while there, it does seem to take some reminding, but they do adjust. I think the level of communication with the family is adequate for me. I have heard from the facility when they know my mother isn't feeling well, and given that I visit frequently, that's all the communication that I need. They seem to be very good at helping with medication management, and the staff is friendly and courteous when they see me. The staff is very friendly. Like most places though, I think they might be over worked. Unlike some places, Elizabeth House is a bit smaller so I do feel like the staff gets to know everyone. They clean my mother's room and do her laundry once a week, as was stated in the contract.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
November 30, 2022
5.0
Verified Review
Great value
Elizabeth House is a great value compared to other facilities we looked at. They just don't have many activities for the patients. I have only heard about Bingo, they do that 2 or 3 times a week. They did have a Halloween thing but there aren't many activities throughout the week (at least as far as I know). I think incorporating something, almost daily, would be great. Of course, that would probably require more staffing. Just a thought
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
2
Value for Cost
5
Mary S. - Family/friend
Assisted Living
November 27, 2018
0.5
Not a warm caring place, though all-inclusive.
My parent lived here for a little over a year and left recently. When we first saw it, the director was so friendly, we needed a place right away, and it was bright and airy. However, the staff spent more time in their break room than helping residents and the laundry room was always full of dirty clothes sitting on the floor. Apparently the night staff is to take care of the laundry, but they don't take care of it or the residents! When you call the main number, it just rings and rings. Some residents don't have phones in their rooms, so how could I contact someone in an emergency? The kitchen staff tried hard, but it seemed that money was very tight and the quality really went downhill. The activities director was always upbeat, but the room was looked worn out. They have no nurse on staff now, just get someone from the rehab place up the hill to come over in an emergency.
Cleanliness
1.5
Friendliness
2.5
Value for Cost
2
Care Services
0.5
Activities
2
anonymous - Family/friend
Assisted Living
September 29, 2018
0.5
One of the Worst assisted living facilities around
My dad was a reseident of Elizabeth House for 4 years. During that time they had 2 substantial price increases. The first was 12% with promised being made to upgrade the facility (carpet, new flooring, paint, etc). That was a broken promise. When I visited weekly his room never appeared to be really clean. At best the trash was emptied and that was it. The room was dust, carpet was full of dirt, stains. The bathroom has never smelled fresh on any time I have visited. The facility has had another increase this year to raise resident rents another 10%. The majority of residents are on fixed incomes. So how do you justify raising each year to more than a resident is able to afford with no improvements to the interior or exterior of the facility. I have attempted to have conversations with current administrators and pretty much what I got is either you stay and pay or go elsewhere. They were not willing to work with our family so that our family member could remain. I feel we have had legitimate complaints throughout our 4 years at the facility and they have never really been addressed to our satisfaction. The administration does not care about its residents. They only care about their bottom line. Do not send your family to this facility. The administration is rude and talks to family members disrespectfully so imagine how they are treating residents.
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
anonymous - Family/friend
Assisted Living
August 29, 2018
1.5
Verified Review
My mother in-law lived at the Elizabeth House from 2017 until her death in March of this year. Her bath room was almost always unclean. Her linens and clothes constantly disappeared. Her personal care was adequate and she had good healthy meals. I would not recommend this facility. Residents mainly set around in wheelchairs , very lethargic.
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5
A Place For Mom Customer - Toured community
Assisted Living
May 15, 2013
3.0
Verified Review
Visited R in rehab here...
Visited R in rehab here; nothing special, but possibly worth a tour - location is good.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-7 out of 7 reviews

Neighborhoods
around Elizabeth House Assisted Living

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Frequently Asked Questions
about Elizabeth House Assisted Living

Elizabeth House Assisted Living offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Elizabeth House Assisted Living 7.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 672-7580 to reach a resident at Elizabeth House Assisted Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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