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Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

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Elan Westpointe in google map
street view of Elan Westpointe

About the community Elan Westpointe

Elan Westpointe is a premier assisted living and memory care community located in New Braunfels, Comal County, Texas. The center is fresh and modern, constructed of limestone with iron accents on balconies and awnings. Conveniently located off highways 46 and 337 and just west of Unicorn of Stadium, Elan Westpointe has everything a resident could want and more. Accommodations at Elan Westpointe range from simple studios with private baths for memory care residents, to spacious two bedroom apartments with full bathrooms and kitchens.

Elan Westpointe has staffed the center with only most highly qualified individuals that come together to work as a team. Our staff members receive the most innovative, up to date training to provide memory care services to our residents living with dementia or Alzheimer's. We are compassionate and caring and here 24 hours a day, 7 days a week to provide for any need our residents may have. We cater to our residents every whim and we love doing it. We are instrumental in creating the feeling of community and our residents treat us like we're family.

Our outstanding amenities include:

  • Art studio
  • Fitness studio
  • Garden courtyards
  • Secured living for memory care residents
  • Beer and wine...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Elan Westpointe

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
2 Bedrooms
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Elan Westpointe

Health Care Services

Diabetic care
Memory care
Incontinence care
Ambulatory care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Handicap accessible

Community Amenities

Memory care services

Wander guard or similar system available
Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard

Transporation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Barber shop

Services

Beautician
Housekeeping
Laundry service / drycleaning

Pets

Cats allowed
Dogs allowed

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Arts and crafts center
Fitness center
Game room
Movie or theater room

On-site dining options

Bar or pub
Café or bistro
Private dining room

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Protestant services

Reviews for Elan Westpointe

3.3

(31 reviews)

Write a Review

Cleanliness

3.5

Care services

3.3

Staff

4.5

Meals & dining

4.0

Activities

3.6

Value for cost

3.3

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1-20 of 31 reviews
1.0
August 4, 2021
anonymous - Child of resident/client
Lovely Employees / Services Not Available

While I realize there is a pandemic that has made employee staffing a bit difficult. . . Elan Westpointe takes it to a new level. There is little to no housekeeping. (I do my mother's cleaning and laundry as well as changing sheets. I also provide this service for friends of hers without family to help them out.) Transportation to/from appointments hasn't been available since [date removed] when she moved in. Nursing staff is experiencing shortages. Several residents have been forced to hire private home health care. NO trips to grocery store - I shop for Mom and her friends. No/sporadic hair salon. No maintenance person on site. NO DISCOUNT IN RENT. *Staff that remains is amazing. *Activities depend on lockdown, ranges between 1 and 4 rating. *Meals are great when the chef is scheduled and cooks. Otherwise - hit or miss - mostly a MISS. They literally had to order out for pizza one night due to poor food. *Residents went 4 (or more) days without hot water. I feel so sorry for residents without family nearby to fill the "gaps." Disgraceful! Please RESEARCH.

Response from Elan Westpointe

August 6, 2021

Elan Westpointe prides itself on the passionate care it provides to its residents and the good reputation it maintains in the community. Nothing is more important than the happiness and well-being of our residents and we endeavor to lead our industry by example. We take reviews and comments such as yours very seriously, and immediately conduct an investigation. We would like to discuss this matter with you in further detail, if you are willing. Please respond privately to this message or email WeCare@csrliving.com, and a member of senior management will contact you as soon as possible.


4.0
July 26, 2021
Kathleen S - Child of resident/client
I would recommend

We chose Elan Westpointe because they have a lot of activities in the memory care unit and they are well schooled in working with dementia patients. The staff are kind and the facility is very nice. The food here is very good and she enjoys is. It has seemed it took a while to get accustom to moms routine, but we are trending in the right direction. I would recommend them to any of my friends with parents who have dementia.

Response from Elan Westpointe

August 3, 2021

Thank you so much for this great review! We're so glad you were able to experience the passionate care our team provides.


5.0
March 1, 2020
anonymous - Toured community

Very nice.


3.5
September 18, 2019
Toni a johnson - Loved one of resident/client
Good, safe place for my mom.

Elan is a great place for my mom. [Name removed] at a Place for Mom went out of her way to help me find this wonderful apartment style living for my mom. [Name removed] at Elan made my mom feel right at home. As any place, Elan has room for improvement, especially in the food services, but overall this was a very good decision for our family.


0.5
September 10, 2019
Steven Hernandez - Loved one of resident/client
Elan Westpointe

Well, in general it’s OK. However, they can’t ever seem to get the billing right. They don’t clean the room like it should be cleaned every week. They are shorthanded at times and can’t get to my mom until way after she calls for them. They sent my mom to the hospital one time in an ambulance With no good real reason. They didn’t treat a rash that my mom had. They are not real good at attending to medical needs. On the positive side, the residents seem to be nice and friendly.

Response from Elan Westpointe

September 13, 2019

Elan Westpointe’s mission is to ensure the safety, happiness, and well-being of its residents and to promote peace of mind for their loved ones. We pride ourselves on providing the best quality of care in senior living and are troubled by the contents of your review. The Community ensures that there is proper staffing and that residents are monitored in accordance with the requirements of their specific level of care. If a resident’s required level of care exceeds the level of care that the Community can provide, the resident must find another appropriate community to live in. Elan Westpointe assists residents with this process to ensure every transition is as smooth as possible. We would like to discuss these matters with you in further detail if you are willing. Please respond privately to this post or email [removed] and a member of senior management will contact you as soon as possible. We appreciate your inquiry and hope you have a great rest of your day.


4.5
July 18, 2019
Sherrie & Sally - Industry reviewer
Verified Review
Warm Happy Place to visit... we really enjoyed meeting everyone and now I get to work here!

I think what I love most about this community is how warm and friendly the staff are right from the time you walk in to the moment someone readily asks you if you would like something cold to drink or a fresh cup of coffee. This was very important to me when I first began looking for a place to work and support. I had my mom with me to tour a few places and I watched how she reacted to the community rep at the time and the super friendly resident engaged in all kinds of fun things to do! This place is alive with happy faces to and after trying lunch here me AND my mom were ready to move in not just work and volunteer here! This place is special, its clean, its close to everything and they really celebrate living your best life here at any age. Sincerely, [Name removed] & [name removed] Canyon Lake Texas

Response from Elan Westpointe

September 13, 2019

Thank-you for the great review! We are very proud of our community and keep it in tip-top shape for our residents. Thanks again for taking the time to share your feedback with us!


0.5
November 14, 2018
anonymous - Loved one of resident/client
Altzheimers memory care

I seriously am considering a wrongful death suit against them. I would not recommend them to take care of a loved one

Response from Elan Westpointe

December 13, 2018

We take these claims seriously and are investigating the matter further, please reach out to us at [removed] to be connected with executive leadership. You will be contacted within 24 hours upon receipt of your contact info.


4.5
November 10, 2018
4 Roses - Loved one of resident/client
My mom lives here.

The Elan Westpointe is the newest and nicest assisted living community in New Braunfels. The staff is very focused and friendly to the tenants and their family. The cafeteria has three choices of meals for breakfast. lunch and dinner. If you want something else, they have a Biestro menu which has all kinds of sandwiches, burgers, a huge Chief salad ect. The food is very good! Housekeeping cleans your apt and washes your sheets and clothes, once a week. Trash is empted every day. There is a Beauty Saloon in house, a library, game room with a pool table. There are daily activities and a Happy Hour every Friday with music and drinks, including Beer. This is an all-enclusive community. For those who cannot live alone anymore, or just want to be catered to; the Elan is a wonderful place to live! Studio, one bedroom and two bedroom apartments are offered here.

Response from Elan Westpointe

November 18, 2018

We are so glad you love our community! We pride ourselves on being there for our residents and their families. Thanks for the 5-star review. You are a GEM!


4.0
September 26, 2018
Shelly Mathes - Loved one of resident/client
Positive changes at Elan Westpointe

REVISION Elan Westpointe, New Braunfels, TX. This is the 2nd time I have reviewed Elan. After speaking with the Director, I believe they are now making strides to improve on the issues that concerned me in the previous review. I also believe they are still working on improvements in other areas. I believe the director, [Name removed] is the right person for this community. Thank you [Name removed]!


5.0
August 30, 2018
anonymous - Toured community

This facility made the short list. Very impressive staff.


2.0
December 12, 2017
anonymous - Toured community
Verified Review
Front desk staff didn't know what was going on

I previously toured this community but I am going to give it another try. When we went to tour this facility, I think they had a resident manning the front desk. She couldn’t find the room keys or even remember what was going on. I just felt like she was incapable of running the desk. The fire alarm actually went off while we were touring and she didn’t know what was going on. She just seemed totally vacant and unaware of what to do when someone comes in. It was a nice and clean facility but it just looked empty. I will tour this community again when someone else is at the desk.


4.0
August 28, 2017
Anonymous - Resident/client
Verified Review

Air and heat are difficult to deal with. Food is usually very good. The kitchen needs help on the weekends.


5.0
August 19, 2017
anonymous - Toured community

Beautiful new facility. Very welcoming entrance. Friendly staff. Restaurant style dining. Theater. Nice apartment with fridge, microwave, living and separate living area.


4.0
August 4, 2017
anonymous - Toured community
Verified Review
Clean Property!!

I have no complaints of how things went for my loved one at this community. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I thought they had a nice floor plan with a lot of great amenities available for all of the residents It was just not the right fit in the end decision but I would recommend it to anyone.


5.0
July 23, 2017
anonymous - Toured community

[Removed] was great; she gave me a comprehensive and helpful tour of the facility. Their memory care area is light and bright in contrast to so many others which are dark and depressing. If I could get my dad to agree to move to NB, I think I would feel happy to move my mother to Elan.


4.0
June 2, 2017
anonymous - Loved one of resident/client
Verified Review
Mom is Great at this Facility

My mother is doing great at this community. So far everything is working out well with her move to this community. I do feel she is safe, and in good hands. The staff is great. They are very attentive, and helpful when needed. They provide wonderful meals, and have good activities available for the residents. It has been a good experience so far, and I would recommend this community.


5.0
May 19, 2017
anonymous - Loved one of resident/client
Verified Review
The First and Only Place

My mom is doing great. She participates in the activities they plan out. I like the personnel, they're over the top. Everybody is so kind. I absolutely would recommend them to others. When we came here we liked it and decided to move in.


5.0
April 26, 2017
anonymous - Loved one of resident/client
Verified Review
Elan Westpointe satisfied all of my loved one's needs!

This facility is very good! The facility is very clean. Whenever my mother would have small concerns, her needs were met in a timely fashion. As far as activities, the staff did their best to encourage her to participate and have fun.


3.0
March 22, 2017
anonymous - Toured community
Verified Review
Good Tour, Friendly Staff

My family, and I had a pretty nice tour of this community. Everything went well, and everyone was very kind to us. The community looked nice. From what we saw they do a good job with the cleanliness. The staff was kind, and answered our questions. The experience was a pleasant one.


4.0
February 2, 2017
anonymous - Loved one of resident/client
Verified Review
Food Needs Improvement, but Overall a Nice Community

My mother is doing well here at this community. So far everything is working out pretty well. The staff is good for the most part. They are taking good care of her, and her needs. She likes everything, but the food. The food doesn't taste good, and they do not serve much of it. There is room for improvement with the food. There are activities available for the residents when they are ready to participate. Overall she is safe, and in good hands. I would recommend this community.


Neighborhood around Elan Westpointe

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Frequently Asked Questions about Elan Westpointe

Elan Westpointe offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Elan Westpointe has received an average review rating of 3.3 based on 31 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.