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Brookdale New Braunfels

2457 TX-337 Loop, New Braunfels, TX 78130
9.4
Review Score
41 reviews

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10 Photos
10 Photos available
1 Floor plans
1 Floor plan available
Brookdale New Braunfels in google map
Linda M - Family/friend
5.0
Very nice facility—wonderful staff

We loved that the facility is smaller than most—much easier to navigate. It is clean & very well appointed The atmosphere is friendly and happy. Staff are caring and generous. The food is quite good. A cruise ship rather than a nursing home!... Read more

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About the facility Brookdale New Braunfels

Located in the deep heart of Texas Hill country, you will find Brookdale New Braunfels — a homey and supportive assisted living community. Here, residents and families can experience comfort, connection, and diverse social opportunities. With a variety of personalized assisted living services under one roof, each resident receives a customized care plan to best fit their needs and lifestyle. From medication management, to daily assistance with bathing, dressing, and grooming, Brookdale’s trained team members work to meet residents' needs while promoting their independence. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and an emergency alert system and keypad entries are also used as protective measures. In addition to personal care, Brookdale’s team prepares fresh, homemade meals and assists with errands, housekeeping, and home maintenance. With less chores to juggle each month, residents are encouraged to take advantage of community amenities like the game room, scenic walking paths, a beauty and barber shop, a whirlpool, and a cozy fireside living room. A community rental room can also be reserved to host private gatherings with close friends or family members. Each day here can be as fulfilling or relaxing as you desire.

Community...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale New Braunfels is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale New Braunfels

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale New Braunfels

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Compare

Brookdale New Braunfels2457 TX-337 Loop, New Braunfels, TX 78130
Mercy House New Braunfels550 Rock St, New Braunfels, TX 78130
The Blake at New Braunfels220 Creekside Crossing, New Braunfels, TX 78130
Elan Westpointe2140 Independence Drive, New Braunfels, TX 78132
9.4
Review Score
41 reviews
8.9
Review Score
27 reviews
8.6
Review Score
14 reviews
8.2
Review Score
38 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care

Amenities at Brookdale New Braunfels

Community Details at Brookdale New Braunfels

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Kosher

Meals Provided

Outdoor Common Areas

Vegetarian


More on this community


Reviews
for Brookdale New Braunfels

Write a Review
9.4
Review Score
41 reviews

Review Score

41 reviews
9.4

Out of 10


5 star

49%

4 star

30%

3 star

18%

2 star

3%

1 star

3%

A Place for Mom has scored Brookdale New Braunfels with 9.4 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Brookdale New Braunfels has 41 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.2

Meals & Dining

4.4

Care Services

4.3

Activities

4.1

Staff

4.9

Value for Cost

4.0

Overall Experience
20
12
7
1
1
Date Submitted
4
7
11
Reviewer
4
18
18
0
Care Received
41
1-20 of 41 reviews
Sort by

5.0
Linda M - Family/Friend
Assisted Living
January 22, 2024
Very nice facility—wonderful staff

We loved that the facility is smaller than most—much easier to navigate. It is clean & very well appointed The atmosphere is friendly and happy. Staff are caring and generous. The food is quite good. A cruise ship rather than a nursing home!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Christi C - Family/Friend
Assisted Living
December 1, 2023

Overall Brookdale is a caring, good facility. Good activities sometimes. The food has gone from just ok to terrible, no good choices, sandwiches all the time.

Cleanliness

5

Friendliness

5

Meals & Dining

1

Care Services

5

Activities

4

Staff

5

Value for Cost

3


4.0
Anonymous - Family/Friend
Assisted Living
November 1, 2023
Small Community

Brookdale was chosen because it seemed more homey than bigger ones. Unfortunately, back then the management was friendlier and more activities provided.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

2

Staff

4

Value for Cost

4


5.0
Anonymous - Family/Friend
Assisted Living
October 30, 2023

calendar seem to be wrong. Missing activities not available under staff at times over cooked vegetables.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Carol B - Family/Friend
Assisted Living
June 19, 2023
New move in

We moved our parents from their farm to Brookdale in two days. The staff was incredible and caring. Their reputation was excellent in every way and they lived up to their reviews. We highly recommend Brookdale to your family member!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
May 19, 2023

Cleanliness

4

Friendliness

3

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Willie M - Resident/client
Assisted Living
May 19, 2023
Ambassador

Meet the people. My personal report of the place telling 3 meals a day, making friends with everybody, giving out my best information.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Toured community
Assisted Living
January 26, 2023
tour review

Our family had an in person tour and we would give the staff 5 stars, but the facility itself a 1. The facility was in bad need of updating. Also it just was not right for our loved one, we were looking for more independent living to still keep her active .

Friendliness

5

Staff

5


4.0
anonymous - Toured community
Assisted Living
June 24, 2022
Verified Review
tour review

Our family had an in person tour and the tour experience was just fine but the community itself, the rooms we saw and the view the rooms had was just not our cup of tea


5.0
Pam E - Resident/client
Assisted Living
June 20, 2022
Loved the Community!

Brookdale was "Home" to my Mom (and actually me). It felt cozy and welcoming. The staff could not be beat for taking care of her. I wish my Mom had not gotten to the unhealthy point of not being able to stay there. I would recommend the New Braunfels location to anyone wanting their relative to live in a caring and capable environment.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
May 16, 2022
Verified Review
Tour experience

The staff at Brookdale New Braunfels gave us a nice tour and were helpful, but the actual facility just had an old nursing home feel to it.


5.0
anonymous - Family/Friend
Assisted Living
September 20, 2021
Verified Review
Our tour experience

Our family had an in person tour and it was wonderful, the lady we worked with was so nice and even though we went with another community she continued to call us even a few months later to check on us to see how everything is going. The reason we did not choose this community was their smoking arrangement, our loved one has to smoke and it was not allowed here, but if it was allowed this would of been our first choice.


1.0
Donna H - Resident/client
Assisted Living
June 27, 2021
Couldn't have been any better!!

When it came time to place our folks under someone else's care, we were concerned about the overall attention, love and support they would receive day in and day out. After checking out several facilities finally found Brookdale of New Braunfels. From the moment we walked in the front door we knew this was the place for them. The leadership, care-givers, staff and fellow residents all welcomed our folks with open arms and helped them to adjust to their new surroundings. The ready-made meals, cleaning of their rooms, indoor activities and weekly van trips to keep them connected to the outside world all have made their stay here most comfortable and enjoyable. The staff is extremely responsive to family concerns and they constantly keep us apprised of our folks' overall welfare (which was especially critical during this COVID pandemic). We felt they were as safe as they could possibly be. This is the type of place we would choose for ourselves when that time comes.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Brookdale New Braunfels

June 29, 2021

We appreciate you taking the time to share your feedback for the community and staff! Please be assured your feedback will be reviewed and the community and management team will be made aware of your comments.


4.0
anonymous - Toured community
Assisted Living
April 23, 2021
Verified Review
My review of Brookdale New Braunfels

Our family was able to do an in person tour and our experience was good. It was a nice place, and we have nothing negative to say about the community. The halls were clean and there were no fowl smells.


5.0
anonymous - Family/Friend
Assisted Living
December 17, 2020
Brookdale New Braunfels review

Brookdale New Braunfels is an older community but it was very clean. The staff members there was very friendly. The meals and dining services was really good and we would recommend this community to others.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


3.0
anonymous - Family/Friend
Assisted Living
October 14, 2020
Verified Review
Would not recommend this community

There is a real lack of communication or transparency with the staff members and that is including the director. It is not very personable meaning they always want to respond over email and not over the phone. It seems like they really only care about the money.

Cleanliness

4

Friendliness

3

Care Services

4

Activities

4

Value for Cost

1.5


3.0
anonymous - Toured community
Assisted Living
February 26, 2020

Sales Director [name removed] was fabulous. Very informative and delightful personality. The community was outdated. Cramped spaces. Don’t care much for dining room right as you walk into the main door. Bedroom could use updating.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Toured community
Assisted Living
December 3, 2019

Staff very friendly and residents seem to be very happy. Dinning area very pleasant.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
anonymous - Toured community
Assisted Living
November 15, 2019

The tour went well and it was very informative. Don’t really think that is the type of facility that will work for my mom now. We have just moved her to Eden Hill today and I will continue to look at other places, but will most likely pay the per dime if her stay exceeds the Medicare authorized days, so that she can continue with the treatment team there and not be moved again, until she comes home. Thank you.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
James Thompson - Family/Friend
Assisted Living
September 5, 2018
Paying for your stay, how a 5 star rating becomes a 3.

First, let me say that Brookdale New Braunfels is a great place for your loved one. Monthly parties and social events, outings for the forever loved HEB and Wal Mart trips, bingo, bible study, attentiveness of the staff and just an overall feeling of family. They deserve five stars! However, the reason for the three stars is the company itself. One thing I find is that they expect to be paid on the first of the month and will actually increase your bill $250 if you do not pay timely, but should your loved one pass in the middle of the month, expect 60-90 days before you'll see any of your money back. I tried to contact "upper management" but cannot seem to find the appropriate person to talk to. I'm guessing that taking money IN, is more profitable than giving money BACK. And if the "home office' wants to reach me, the local facility has my contact info.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


Viewing 1-20 out of 41 reviews

Neighborhood around Brookdale New Braunfels

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale New Braunfels

Brookdale New Braunfels offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale New Braunfels 9.4 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (830) 606-5300 to reach a resident at Brookdale New Braunfels.

To reach a resident at Brookdale New Braunfels call: (830) 606-5300



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.