Brookdale San Marcos North

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

We really liked this community and all it had to offer. [name removed] was very helpful and answered all our questions. The facility is beautiful. We came away with the feeling that [name removed] will be well cared for and that they would be able to provide for all her needs. The proximity to our home is also important to us. We are scheduled to visit Sage on Sunday afternoon, but feel Brookdale will be hard to beat.

It was a good decision to put my loved one here. The staff have taken very good care of my loved one. They have assisted living and memory care, and this is one of the reasons I choose them. The communication with the staff is good. They call with any concerns.

A dear friend lives in the memory care wing of Brookdale San Marcos North. The level of dedication shown by the team here is truly outstanding. Despite the challenges posed by the pandemic, everyone -- from associates to management -- treats her like family, providing the care and attention she needs to ensure that she is safe and happy. Her room is comfortable and is a reasonable size -- big enough to hold all of her things including her books and DVD collection. The common area is clean, comfortable and spacious. There are also a number of programs are available to keep residents active and engaged. This is particularly important since my friend is very outgoing and thrives on interaction with others. I would not hesitate to recommend Brookdale San Marcos North and their committed staff to anyone looking for a little extra care during their golden years.

When mom and dad were residents here for around 6 months, I was witness to how well they were taken care of. When mom passed, we had to look for another memory care [community name removed] and dad moved to[website removed] due to his worsening Alzheimer's. Both did a great job with my parents. The caregivers were great both here and at Silvergate and we are forever grateful. It did my heart good to see them well cared for. Thank you!!

My husband and I are extremely pleased with the care my mother-in-law is receiving at Brookdale North. The facility is very clean and the staff are friendly, caring , and helpful. The meals served are well balanced and tasty. There are a variety of activities that my mother-in-law can participate in. The sidewalk, which circles the building, provides a beautiful view of the hill country.

My father has never regretted his choice of Brookdale North when he realized he needed assistance at least 8 years ago. The family joins Dad with complimenting [name removed] for great executive management. Brookdale North is a dependable team and they are appreciated.

The care that my wife has received is outstanding. The caregivers are exceedingly kind, very patient, and the do seem to care about the people. It is a small unit and the staff really get to know the residents. They have not had a lot of staff turnover, which I like. I chose this community because it is small. I like that the director spends most the day in the unit in direct contact with all of her staff , she is very hands on, and participates in the activities with the residents. I would recommend this community. If you have a loved that is very active, it might not be appropriate for them because of the size, they may find it restrictive.

My tour of this community went well. Everyone was very kind, and friendly. From what I was shown the community was well maintained, and everything was nice, and clean. The staff I came across was cordial, and helpful. They were informative, answered my questions. The experience went well, and this is a pretty nice community.

Everyone we met at this community seemed so upbeat. We really liked this community and they did seem to offer some nice activities and amenities. If you have the money I would recommend taking a look at this community.

Mom loves living at Brookdale. The staff have been helpful and nice. The food is fantastic and they offer good choices. They keep the community clean. Mom is enjoying the activities. I would recommend this community.