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It was a good experience. We picked this community because, of the location and their ability to handle myloved ones aggressive behavior.... Read more
Just beyond the reaches of the bustling urban landscape of San Antonio, Memory Care of New Braunfels is surrounded by peaceful, tree-lined neighborhoods and convenient suburban amenities. New Braunfels sits comfortably on the banks of the Comal and Guadalupe rivers, and celebrates Wurstfest — a nod to the town’s strong, German heritage — every November.
The community at Memory Care of New Braunfels was intentionally designed to accommodate the needs of individuals experiencing memory loss. The trained staff create personalized care plans and work with families and residents to build positive relationships. The secure and therapeutic environment provides modern amenities, exceptional care, and comfortable accommodations where residents have the opportunity to enjoy a vibrant lifestyle.
The inner courtyard at Memory Care of New Braunfels gives residents a secure space to enjoy fresh air and warm sunshine. Residents can stop off at the cafe for a beverage, and then gather around the fireplace for an afternoon nap or an engaging conversation with friends.
The Alzhiemer’s and dementia program is customized for each resident and evolves with the individual’s changing needs. Before an individual moves in and throughout their residency at Memory Care of New Braunfels, the trained staff follow a structured process...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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A Place for Mom has scored Chapters Living of New Braunfels with 6.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Chapters Living of New Braunfels has 10 reviews with an average "overall experience" of 3.9 out of 5.
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Memory Care of New Braunfels is a very comfortable, homey place. And much lighter and brighter than other facilities we considered.
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It was a good experience. We picked this community because, of the location and their ability to handle myloved ones aggressive behavior.
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Overall, they had too few staff to residents. Likewise, it was way too big of operations with too few controls in place to ensure resident well-being.
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We filed a complaint with the state and they gave us our money back after just two weeks. They almost killed my mother and several times the thermostat would be on 62 or 59 degrees. They were ugly to my sister and demanding. She had severe diarrea within a week of getting there and this was during the time they asked us not to visit for at least 2 weeks so mom could get acclimated. If they hadn't called us on day 8 she would have been dead. We then got her in the hospital where she remained for 8 days and now in a nursing. She never has fully recovered. I would never recommend this place and I was not the only one filing a state complaint, 2 other people filed complaints that I know, also around the same time I did.
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My mother has Alzheimer's and was living in another assisted living community, which was a pleasant and adequate place, as long as I had my private caregivers working with her each day to bathe her, get her to meals, etc. After my mom had a mild stroke, however, it became apparent that she needed a place with more physical care during the time the private caregivers were not there. To be honest, I was a little shell shocked by the price at MCNB, but it has turned out to be worth every cent. MCNB is well-staffed, the care is excellent, and (what a pleasant surprise!) the quality of the food is a great improvement over her previous community. The brand new facility is lovely and has an air of spaciousness, with plenty of access to small, intimate, outside sitting areas. Her single room is spacious enough to accommodate the items that were most important for my mom's comfort. With the in-house medical care, my mom doesn't need to go "out" for services anymore, which is so much better now that she is more mobility impaired. I am also very relieved that she can age in place here, and my husband and I will not have to move her (and her stuff) again. I still use my private caregivers, because of the special relationship that my mom has with them. However, it has been a relief to all of us that the staff at MCNB can (and does) handle anything and everything if my private folks are unable to be there. We no longer have to scramble to find a substitute for the private caregivers. The private caregivers have been impressed, as well, that the staff at MCNB do not wait for them to arrive; they have her up, dressed and at breakfast, just like they would any other client who doesn't have private caregivers. Needless to say, the staff at the "front" of the house are friendly, attentive, and very helpful with providing the information you need concerning the community, along with helping to smooth the transition to MCNB. If they weren't, you probably wouldn't choose this community. Of course, the essence of the community is what the caregivers do, and I have been very impressed with them. They do treat their clients like individuals.
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We really like this community, and everything is working out very well for my mother in law since her move here. This community specializes in memory care. So we know she is being cared for by a staff that really understand how to care for someone with Alzheimer's. They do a great with the cleanliness of the community. There is never a bad odor lingering around the community, everything is well maintained. The staff here is very loving, and caring towards the residents. We really love this community, and I would highly recommend it.
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I had a pretty decent tour of this community. There was construction going on at the moment. So the community was not the best looking at the time, but everything else looked nice. The staff was kind to my family, and myself. It was a good experience.
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I cannot say enough about the wonderful care mom received during her short stay at this community. The entire staff were great with her and the kitchen staff tried to make sure she had food she liked. The community worked well with the hospice team. The caregivers eat with the residents and encourage them to be social. I have already recommended this community.
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I can not say anything negative about this community. The staff know my husband by name and they do more than they need to for the residents. They have nurses around the clock. The community and his room are immaculate. He loves the food and they bring it out quickly. We both like this community and we would recommend it.
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This community is kept clean and they take good care of my husband. The staff are attentive and cheerful. They offer daily activities that he likes to participate in. He seems to like the food. The only minor complaint I have is that the common areas seem cold. This community is just wonderful and I would recommend it.
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See what the neighborhood has to offer and what’s nearby:
Chapters Living of New Braunfels offers Studio and Semi-Private. Learn more.
A Place for Mom has scored Chapters Living of New Braunfels 6.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (830) 500-9186 to reach a resident at Chapters Living of New Braunfels.
To reach a resident at Chapters Living of New Braunfels call: (830) 500-9186
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.