About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Senior ApartmentsSenior apartments offer accessible, no-frills living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
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Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
VERIFIED PARTNER

Mercy House New Braunfels

550 Rock St, New Braunfels, TX 78130

8.9
Review score
27 reviews
Add review
8.9
Review score
27 reviews
5 star
51%
4 star
26%
3 star
19%
2 star
0%
1 star
4%
See all reviews
7.1
Review score
71 reviews
4 facilities
For pricing & availability:
(866) 374-4058
Mercy House New Braunfels
Mercy House New Braunfels
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Mercy House New Braunfels in google map
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Carolyn Crill
-
Family/friend
5.0
I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.

About the facility
Mercy House New Braunfels

Mercy House is located in New Braunfels, Texas. WE ARE DOING IN PERSON TOURS. It has one community located in Cross Street and the other strategically positioned in Rock Street all within the beautiful small town of New Braunfels.

The community, that provides memory care to the residents of Texas, has a beautiful neighborhood with shops, stores and easy access to transport convenient for residents.

The Mercy House teams are shortlisted and carefully selected among the best to have highly trained and experienced staff members always on location to meet the needs of residents. Our team is very understanding and compassionate with the knowledge to offer memory care to residents in the late stages of Alzheimer's and dementia. Moreover, the community will not only offer you a loving and friendly environment but also assurance of total medical care.

The best part about Mercy House is our lifestyle amenities that give residents the chance to grow while at the same time enjoy their freedom and time to do more life-changing activities. The community boasts of amenities as:

Outside patios and garden peaceful enough for senior residents to appreciate nature
Onsite beautician
Common areas indoors where residents get to relax with friends; new and old alike
Ample parking space for residents and visitors
Residents get to enjoy the beautiful neighborhood outside the community. With a fully furnished community as ours, you are guaranteed an easier life with freedom and independence. Moreover, our surrounding is convenient to help you grow independently as an individual both spiritually and mentally.

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Mercy House New Braunfels

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Mercy House New Braunfels

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Compare

Mercy House New Braunfels
Mercy House New Braunfels

550 Rock St, New Braunfels, TX 78130

Brookdale New Braunfels
Brookdale New Braunfels

2457 TX-337 Loop, New Braunfels, TX 78130

The Blake at New Braunfels outdoor common area
The Blake at New Braunfels

220 Creekside Crossing, New Braunfels, TX 78130

Elan Westpointe community exterior
Elan Westpointe

2140 Independence Drive, New Braunfels, TX 78132

8.9
Review score
27 reviews
8.9
Review score
27 reviews
5 star
51%
4 star
26%
3 star
19%
2 star
0%
1 star
4%
9.4
Review score
41 reviews
9.4
Review score
41 reviews
5 star
50%
4 star
29%
3 star
17%
2 star
2%
1 star
2%
8.6
Review score
14 reviews
8.6
Review score
14 reviews
5 star
58%
4 star
14%
3 star
14%
2 star
7%
1 star
7%
8.2
Review score
38 reviews
8.2
Review score
38 reviews
5 star
42%
4 star
26%
3 star
3%
2 star
8%
1 star
21%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Mercy House New Braunfels

8.9Review score27 reviews
8.9
Review score
27 reviews
5 star
51%
4 star
26%
3 star
19%
2 star
0%
1 star
4%
Mercy House
7.1
Review score71 reviews4 communities
Write a review
A Place for Mom has scored Mercy House New Braunfels with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Mercy House New Braunfels has 27 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.2
Friendliness
4.4
Care Services
4.2
Staff
4.7
Meals & Dining
4.6
Activities
4.0
Value for Cost
4.2
A Place for Mom has scored Mercy House New Braunfels with 8.9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Mercy House New Braunfels has 27 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Mercy House
7.1
Review score71 reviews4 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 27 reviews
Kay M - Family/friend
Assisted Living
January 16, 2024
5.0
Verified Review
Family feel
Their staff is exceptionally kind and seem to love the residents like family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Carolyn Crill - Family/friend
Memory Care
March 29, 2023
5.0
Verified Review
I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
Response from Mercy House New Braunfels
March 30, 2023
We are so happy to know that the Crills have enjoyed being at Mercy House New Braunfels as much as we have REALLY enjoyed having them as a part of our Mercy House family!!
anonymous - Toured community
Memory Care
December 9, 2022
4.0
Verified Review
Tour experience
Mercy House seemed nice based off of our tour experience. The gentleman was very polite. I think we didn't choose it because they weren't equipped to handle my dad's advanced dementia care.
anonymous - Family/friend
Memory Care
April 4, 2022
5.0
Verified Review
Would Recommend It - No Problems - Very Nice Place
I would recommend it to others. I like that it's a small community, and they're very friendly. In general the facility is old but clean and adequate. The exercise outside area is nice as well. They just changed ownership from Sodalis to Mercy House, but as far as I know so far things have not changed yet.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Dean S - Family/friend
Memory Care
February 25, 2022
5.0
Verified Review
Highly recommended
We chose Sodalis because it was recommended to us and we looked at it was exactly what we needed. The director has been here 9 years, she is top notch and very energetic. She is always accessible which has been great. If one of her staff calls in and they can't be there, she steps right in. The activities director is over the top and has a very bubbly personality and is great at what she does. We are very pleased with our experience and would definitely recommend them to others and already have.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
CG - Family/friend
Memory Care
January 27, 2022
4.0
Verified Review
It's comfortable and feels like home here. All the other places we visited were like hospitals.
Overall, it's been really good. There are a few things I don't like, but that's just me. I know they're trying really hard, and it's difficult to care with people with dementia. I think one good thing that would help is if their care staff had a little bit more education and training. As far as the food, they've had some ups and downs and some changes in staff. But recently they've hired someone new, and the food is way better. My loved one is actually eating better, which is nice to see. One other another for improvement is the activities. They really don't do well with activities, although they do try.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
4
anonymous - Toured community
Memory Care
December 9, 2021
3.0
Verified Review
Tour of Sodalis
I was not impressed with Sodalis New Braunfels at all. The main turn off for me was the lack of bathrooms that the facility had.
anonymous - Family/friend
Memory Care
October 8, 2021
4.0
Verified Review
A Nice, Homey Place
The staff are very nice and caring. They're not always consistent in their policies though. I've not tired the food, but it certainly doesn't look appetizing. The facility always looks nice and clean, but in the individual residents' rooms, they don't always get into the corners to clean or under the beds. It's not perfect, but then nobody is. But I feel very good about the care they're providing. It's a whole lot better than what I could give my loved one at home.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Value for Cost
4
Bobbie - Family/friend
Memory Care
February 26, 2021
5.0
Verified Review
The staff members at the community really do seem to care about the residents
We really enjoy how the community is smaller so it offers that more one on one time, and every time we call the staff always know where our loved one is and what she is doing. The place is also very clean.
Dura Sims - Industry reviewer
Memory Care
September 11, 2020
5.0
Love and care found here
The staff here is just amazing and they care for their residents like they were their own family! The wonderful memory care community is in the most picturesque location in New Braunfels... just a hop, skip and a jump from both San Antonio and Austin. I highly recommend this community!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 10, 2020
5.0
This place is the best!
My loved one has been doing great every since we moved her in. The other place kept her locked in her room and not able to move around much. Here she is free to move around and go outside. She is happy and healthy. I haven't seen her look this great in years. The staff really cares and loves the residents. true heros!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
September 10, 2020
5.0
Best facility ever
Ive had the best experience with Sodalis my grandmother lives there and i couldn't of picked a better community for her to live in. The staff is amazing they are always loving on grandma and making sure she is well taken care of. They are always planning music and singing to her. My grandmother is at the end stages of Alzheimers's and the engagement is geared around the different needs of the residents which is so awesome. The management team is amazing also they are always keep me updated with her care and they are always there to answer question. I would highly recommend Sodalis for your loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
February 28, 2019
5.0
Thank you for caring
Thank you to all the staff at Sodalis for caring for my father during this difficult time in his life! My father has been in this community for almost a year and with his dementia progressing we didnt know what to do. We went over to Sodalis and felt so comfortable and the staff were so kind! My dad actually enjoys going out and playing the games and doing the activities which we never thought he would! Again thank you to the Sodalis caregivers and staff for caring for our father!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 5, 2018
5.0
Great place! I think this will be the right fit for my mom. Thanks for your help!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
January 11, 2018
1.0
Verified Review
We did not have a good experience here
When my loved one first moved in, he was doing well. But since living here, he’s gone downhill. For some reason, the nurse decided to change his medications around and give them to him at different times than normal, which threw his system off. The management would not do anything about the residents that were loud and screaming and there was even one woman that tried to bite the other staff members. There were no bathrooms in the bedrooms and the ones that were available were typically locked and unlabeled. The food, though, was delicious and my loved one ate very well. Our experience here was not good.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous
Memory Care
December 17, 2017
5.0
I couldn't have found the best place to help me in my situation if I had not had [Removed]. Thanks
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
C Douglas - Family/friend
Memory Care
December 12, 2017
5.0
Loving Care
Our mother has lived at Sodalis Rock Street for 17 months. The staff are wonderful, very loving, caring, and patient. Every time we come in to the house, it is clean and smells good. There are activities and residents are encouraged to be out of their bedrooms and in the "living room area". The beautifully kept "back yard" affords residents the ability to sit outside in the shade or sunshine to see birds, plants, and flowers. Beautiful! She has had the best care she could possibly have here. She has dementia and can sometimes be challenging because of her medical situation. We thank the staff from the bottom of our hearts for their professional care and love for our mom. We know it is a hard decision where to place a loved one, and we are so thankful for everyone at Sodalis!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Memory Care
August 23, 2017
4.0
Verified Review
Pretty Nice Tour
I had a nice tour of this community. It is a pretty nice facility with kind people. From what I saw everything was neat, and appeared to be well maintained. The staff was kind, and helpful. They answered all my questions, and the experience was a good one overall.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
August 19, 2017
3.0
Small community, nice staff, dorm style with bathroom down hall. No private living area, bath, closets. Seems residents are too low functioning for my mom who just needs some help. Not enough stimulation for her.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
March 22, 2017
3.0
Verified Review
Good Tour
We toured this community for my mother in law, and her needs. Our went well, and everyone was very kind to us. The community looked great, everything was very nice, and clean. It was a good experience, but we did find a community that suited my mother in law needs better.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 27 reviews

Amenities
at Mercy House New Braunfels

Healthcare Services

  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care

Meals & Dining

  • Guest Meals
  • Anytime Dining
  • Special Dining Programs
  • Meals Provided
  • Room Service

Room Amenities

  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit

Pets

  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Indoor Common Areas
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician

Languages spoken

  • English
  • Spanish

Activities

  • Birthday Parties
  • Dances
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Other Religious Services
  • Activities Off-site
  • Stretching Classes
  • Art Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances
  • Pet-focused Programs
  • BBQs or Picnics
  • Gardening Club
  • Activities On-site
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Holiday Parties
  • Karaoke

Neighborhoods
around Mercy House New Braunfels

See what the neighborhood has to offer and what’s nearby:
Mercy House New Braunfels in google map

Frequently Asked Questions
about Mercy House New Braunfels

Mercy House New Braunfels offers Semi-Private. Learn more.

A Place for Mom has scored Mercy House New Braunfels 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (830) 624-7702 to reach a resident at Mercy House New Braunfels.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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