Discovery Village at Melbourne

While our loved one was there we really liked the friendliness of the staff members and how caring they were as well as the expertise they had handling residents with dementia. Based on our experience we would recommend this community to other families.

This is one of the best places I have ever visited. My loved one has improved in their attitude. The best thing is they have continuation of care here and my loved one won't have to move. This is exactly what I wanted for my loved one. There are three meals a day provided by the community and the residents have choices to choose from. There are a lot of activities for the residents to choose from.

The food needs improvement. The food seems to be boring, and not a lot of healthy options for the residents. The activities are good, but there could be more and a better selection. There is a good walking path available on the grounds. The community has games and almost everything they have is sitting down. It would be better if they had more active activities. The staff has had a high turnover in the administration level. I would not recommend the community to others.

They just made it easy. It was easy to get enrolled, and I felt like they took us under their wing. They gave us all the information we needed to make things happen. It was a very stressful time, but I appreciated their open communication and quick answers to my questions. People always called back when I left a message. They just tried to assist in any way they could. And my loved ones said the food was excellent. They didn't miss a meal while they were there, which is saying something!

We chose Discovery Village because I thought it would fit her needs the best. The rooms here are nice and large and very clean. The whole facility is beautiful and lively, they do have a lot going on. They are fully staffed which is awesome.

I think the initial information and assessment should have been more and we should have had more info and the options available explained. Overall the community was good and the staff was wonderful. I would recommend this community if it meets the needs of your loved ones.

[Name removed] was great. The facility was very clean and everyone was enjoying themselves. Memory care was very impressive. The food was excellent and the staff was amazing. The residents that we spoke with had nothing but good things to say.

was a little disappointed. Felt rushed, the "business manager" brought us for the tour. Receptionist didn't even acknowledge we had an appt. The business manager really didn't ask much about our loved one and proceeded to ask us what we wanted to see. Not very impressed with that. Facility was nice but smelt like urine. Didn't care for the memory care "dining room" as they were very stark, not comfortable feeling.

It's a shame that things have gotten so bad after Discovery Village took over. The majority of the established Management Team left and those that remain appear to not care about what is going on with their residents. The housekeeping is terrible, we constantly have to ask for my family members bathroom to be cleaned. I have photo's of mildew growing in the commode, that's how [Removed]the housekeeping staff is. The food has gone down hill and the portion sizes are not enough to keep a toddler happy. They advertise that they offer snacks in the café but you are lucky to find a broken cookie at any given time. Their water station in assisted living is covered with plastic wrap. This is what residents who pay good money get from this organization?. It's so sad that things changed so drastically for these poor residents.

As a retired Geriatric Social Worker I can be pretty critical when it comes to moving a friend/ family member into a facility. When I found Discovery Village (formerly Sonata) I knew from the beginning it was the right place. My 88 year old friend started out in assisted living and the moved to Memory Care about a year later. The transition was seamless! My friend spent 2 years in Memory Care at Discovery Village enjoying the performers brought in to entertain, the games and exercise programs. When able she participated in every activity. Discovery Village was attentive to her particular needs, there was never an odor and each staff member knew how to handle her during the ups and downs of dementia. Was it perfect? No, nothing is. While staff does a great job with privacy protection, sometimes I felt they were too protective. But my concerns were always listened to and addressed when possible. I would highly recommend Discovery Village

Our Mom chose Discovery Village after visiting many Independent Living communities the summer of 2016. She was attracted by the pool, the activities and the upscale environment. She moved in October 2016 when the first available unit became available. She quickly settled in, enjoying the food and activities. She is highly mobile but legally blind, makes friends easily and has enjoyed finding others that are similar. The outings are plentiful, she enjoys the local musical events at the Village and the outings. The Bible Study and Book Club are enjoyable for her. Other activities include crafts an exercise room, daily group exercise and now that the weather is warm water aerobics in the pool - Mom loves this! They are very protective of the residents, as they should be and we are happy for the security.

I am very impressed with the memory care community at the Discovery at Melbourne. My Father has been a very happy resident for the past year after he had a stroke. The caregivers listen and keep in touch with me about my Father's condition. [Removed] with physical therapy is excellent and has my Father walking with a walker when he was in a wheelchair before he arrived at The memory care community at the Discovery at Melbourne. The design is superb with no long hallways so the nurses and caregivers can see everyone and all rooms. To me this is the perfect design, so my Father gets the best care. The activities Director keeps everyone involved with a variety of activities and the nurses are excellent and take great care of my Father. These are the reasons for my great recommendation.

This community has taken a turn for the worse the past few months and it's upsetting. Today was the second time in 2 months that "an illness" is going around the community and staff is advising against visiting. Yesterday while visiting the memory care area, the staff was watching "Paternity Court" with several residents. Seriously? Last week it was TMZ. Neither of these are appropriate. [Removed] the housekeeper spends more time on her cell phone in the corner then cleaning, the place is a mess! The back entry door to memory care has been broken for over two months and I've seen residents walk right out. The home office is unresponsive to complaints. No longer the beautiful, caring community it was once.