Colonial Oaks Senior Living at Tulsa

Administration helped us with a very difficult move for the family. They were very kind and compassionate. The current staff including nurses,and med aids are very professional and easy to work with. The staff is very kind to the residents and have an upbeat, positive attitude towards the residents.

The staff here were wonderful. They are caring and helpful here. I would highly recommend this community to others for their loved ones. The community isn't the fanciest but my loved one was very well cared for here.

My mom has been a resident here for almost 2 years. Their staff is so kind and caring. I never worried for her well-being during the lockdown in 2020 for COVID. I knew she was in good hands. The aides are wonderful with her and always have a smile on their face when I visit. [Name removed], the Resident RN, is so good with her and always responds quickly when I have questions or concerns. I frequently get pictures of my mom when they have events and fun activities. [Name removed], the activities director, is wonderful! She always plans fun activities and kept us in touch. I would recommend this place to anyone in need of memory care for a loved one! Again I can't stress how wonderful the aides are- they truly love the residents they take care of!

We cannot get in to see her so these ratings and review are based off our experience during covid. We Colonial Oaks mainly because it was closer to family and we thought we would be able to visit and we were able to get them down on price. They have been pretty good about communication and send out email to let people know what is happening inside the facility. The activities director is great, my mom really likes her and they have a good relationship. She gets them motivated to participate in activities. They also have a Facebook page where they upload videos and pictures so we are able to see what they are doing. Overall, I would recommend based on our experience so far.

This worked for our family and was a good community. This was better since they specialize in memory care. The staff was good to work, with sometimes the response time was lacking. This is something that the community can work on. The phone would ring more than I thought it should. The care for my loved one was very good.

Look at the reviews and watch the decline over time. My Mom was there for almost 4 years. We had a good experience at first, but staff turnover was depressing. I don’t think I would choose this place today, although COVID impairs my objectivity. My experience with the director was not positive, in contrast to earlier directors. Families should be aware that the contract requires payment for 15 days beyond death. This policy is exploitative IMO. If they require more money, raise the rate, don’t charge room and board to dead people.

This was to be a 3-way FaceTime video tour with my brother. After not having received a call after our agreed-upon time, I contacted the facility and was told that [name removed] was on the phone with my brother and had just finished up. So I was told that [name removed] would call me back, which she did immediately. I received my tour, actually was impressed with the layout of the premises and how they had labels for each section for their residents. I had a general sense that [name removed] did not have the experience that I felt with other facilities' care managers. She answered my questions, to be sure, but I just didn't feel the level of expertise that I was hoping for. Also, not a sleight against the facility but it is a bit farther than where we were wanting to place Dad.

We highly recommend this facility. 5 of us in our family looked into a lot of dementia care places for grandmother, looking at websites, called for pricing, virtual tour. It was exhausting! But Autumn Leaves stood because they were more interested in learning about my grandma that just trying to like sell us on their facility. And between their price and how beautiful it is there, we moved her in and are so pleased we did. Their activities are upbeat and cover different areas to help improve skills (not like some places that sit residents in front of a movie) and their restaurant-like dining and the fact they have plenty of caregivers has made us grateful that she is safe and well loved. If you are looking for a place for your family member you should check them out.

[Name removed] was very helpful!

My family looked into this facility because my niece actually works there. We didn't think we could move my Mom in due to the Coronavirus thing. But [name removed] in admission was very friendly and we got a virtual tour. It's clean and you can tell the people living there are happy. Our niece is super happy working there so we decided to forward and move out Mom in there. I really recommend this place. A lot of the other ones in the area are nearly as nice.

I moved my wife in Autumn Leaves 8 months ago. Since that time I have seen my wife decline and need more and more assistance. Before COVID I visited my wife every day and we had lunch together, anytime I asked a nurse for assistance someone was there to help. The staff is very attentive and eager to please. The facility is clean and always smells fresh. I would recommend Autumn Leaves in Tulsa to anyone needing to move a love one into a memory care.

We have been looking for a place for my Aunt for months but with this coronavirus it has been difficult but when I called and spoke to [name removed] he took on like a video and was really helpful and put us at ease. So we will be moving her there. Thank you all for you all have done.

I love Autumn Leaves Tulsa and the care they give my AUNT [name removed]! From the minute she was placed there it has been comforting. She has been treated kind and with respect. The workers have done a great job and the facility is clean, calm and always having some kind of activity with the patients. Its a safe place for the people who need help. I can't say enough good about Tulsa Autumn Leaves staff. Way to go! The [name removed] family!

My mother was here for just over 3 years. The first 18 months was mostly good. The staff was consistent and when you had an issue it would be addressed. But the last 18 months the turn over among ALL the staff was constant. There have been 3 directors, 4 nurses, 3-4 activity directors and all the CNA's have changed and often. They went months without a nurse at all. The latest director has been the worst director so far. We attempted to get help from corporate many times to no avail. The care was so bad we decided to put in the 30 notice and move mom to a different facility. Prior to the 30 days being up, she had a bed sore so bad we took her to the hospital where she stayed 3 days. She was in such bad shape, we did not feel we could take her back to Autumn Leaves. She passed away 7 days later. Per the contract, since she passed, we should be reimbursed for 2 days of care. But they refuse to reimburse us now. After 39 months they want to refuse 2 days.

This place is terrible! We had hoped it would be a good place for our mom, but the care she received in just two weeks was horrendous! The staff (even the head LPN) was caught in multiple lies about bruises and injuries we discovered. Staff prefers to medicate residents, so they are easy to handle. We moved her out after two weeks because we honestly feared for her safety. The food is disgusting and the staff doesn’t care If residents eat. Residents weren’t allowed to have butter knives and the food wasn’t even served in bite sizes, so how are they supposed to cut their food? We saw residents inappropriately groping other residents with staff no where to be found (even though there are cameras). The layout is a bit of a maze and saw multiple residents fall. We had to inform staff because no one was around. We were also guaranteed a refund because of the multiple incidents that occurred, and it’s been almost a year & continue to get the runaround. Please don’t put your relative here!

This place is terrible. We hoped this place would be wonderful for our mom, but we were horrified with the care. We moved her out after barely two weeks because her safety was at risk. The staff was caught in multiple lies about bruises and falls that occurred. The food was not edible. Staff did not care whether residents ate their food (no butter knives are provided, so residents can’t cut their food.) We witnessed residents inappropriately groping other residents. The layout is a maze and residents get confused. We saw many residents fall and we had to inform staff even though they are supposed to be watching cameras. We were guaranteed a refund due to the horrendous care & it’s been impossible to actually receive it. We continue to get the runaround. Do not put a loved one here! There are much better communities in Tulsa for a better cost.

Mother was well cared for while she was at Autumn Leaves of Tulsa. She was treated with respect and dignity by everyone there. She shared a room but each lady had their own space so she did not feel like she had to give up her privacy. She was encouraged to participate in the many activities that were provided each week. The facility was always clean and never smelled like some facilities do. My brother lives in Tulsa so he and his family visited often. I live out of state and I called usually daily to speak to her. When Mother passed away the staff members were considerate and supportive of us.

Mother was well cared for while she was at Autumn Leaves of Tulsa. She was treated with respect and dignity by everyone there. She shared a room but each lady had their own space so she did not feel like she had to give up her privacy. She was encouraged to participate in the many activities that were provided each week. The facility was always clean and never smelled like some facilities do. My brother lives in Tulsa so he and his family visited often. I live out of state and I called usually daily to speak to her. When Mother passed away the staff members were considerate and supportive of us.

We were extremely happy in the beginning and now we are suspecting things are not up to par. The facility is beautiful but starting to question the care. Laundry is piled up, room smells like urine and old feces. It appears to me they want to medicate the ones that have their minds and wants everyone completely sedated.

My Dad has been at Autumn Leaves since February of 2014 and we could not be happier with the care that he receives. We moved him from Kansas when we moved to Tulsa and it was a very scary transition... until we met [Removed] and the other staff. We had been touring several other facilities and were not impressed. The first time we toured Autumn Leaves we knew that we had found Dads new home. [Removed] and the team at Autumn Leaves are loving and caring and I’m pleased to say that Dad is doing great. We know that Autumn Leaves is where Dad needs to be and we have the comfort of knowing that he is happy and safe. [Removed]