Legend at Mingo Road

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15 Reviews

• (4)

  A Place For Mom

• (11)

  SeniorAdvisor.com

There have been three or four directors in three years and each one has succeeded in cutting staff, services and care, From time to time there have been some very good care givers, but they seldom last more than 90 days. Most of the staff in memory care is now provided by a temp agency so there is very little training or accountability. This week was the third time that the staff has failed to reorder my mothers medications. The worst of the problem is that my sister or I were there every day and inquired daily why she was no longer able to follow commands. It was not until the fourth day without two major medications that we were told that they had failed to order them and she had been out for four days. Why didn't anyone tell us when we were there instead of ignoring the problem. This is only a sampling of the issues that are present at this facility.

My parents have been at Legend at Mingo Road for about six weeks now, and overall, I would say the community is just alright. It’s a nice place, but there are definitely some things that need improvement. First, they really do need to improve their food. It’s not good at all. Second, there is a large employee turnover, especially with the lower level employees, and I really think they need to be better trained and better supervised in general. Overall, it is very clean, and they do have a lot of activities, but for the money, they should have more competent staff and better food.

I had a very good tour of this community. Everyone was very kind to my family, and I. The experience was a pleasant one. The community looked great, and everything was very well-kept. The staff was very kind, and informative. My questions were answered. I will return to get more information about this community, it is a nice facility.