1-20 of 44 reviews
anonymous - Child of resident/client
The staff members at Brookdale Broken Arrow are very attentive, straight forward, and just overall great with their care. We have been pleased with our experience here and would recommend them to other families who are looking.
My loved one seems as happy as she can be under the circumstances. They provide safety, cleanliness, & support.
Robert - Spouse or partner of resident/client
We've experience a very good relationship what the staff and other residents. My loved one seems to be as happy there as she might be. In my experience, no one is perfectly happy with these communities, because every resident I've talked to, no matter happy they are, still wants to go home. It's very clean, with no smells like you might notice at other communities. I've had the food at special events, and it was very good. They seem to keep the residents pretty active. The cost is high, but that seems to be the case everywhere.
Highly recommend anonymous - Child of resident/client
We chose Brookdale because it just had a family friendly feel to is because it is a smaller community. I just felt like they communicated well and they have proven to do so since then. The room sizes here are adequate for what she needs. I have the cell phone numbers of the staff members and I can anytime call or text which is amazing, I always feel like I can get a hold of someone.I would recommend to others looking.
my review of Brookdale Broken Arrow anonymous - Toured community
We wanted to tour this community but instead of a virtual tour, we just got a video from their website. There was not real conversation and the experience was really not inviting
Response from Brookdale Broken ArrowApril 28, 2021
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed.
my review anonymous - Loved one of resident/client
I would recommend this facility to others. The facility was well maintained and clean when we were able to visit.
anonymous - Loved one of resident/client
Although, I’m in CA, my experience with the staff, especially the Director [name removed] and Director over Wellness and Care [name removed], has been very favorable. They are both very attentive to my mother’s needs and my questions and requests. Overall, I feel my mom is in a very safe, caring environment.
Excellent staff and facility.
T. Criner - Loved one of resident/client
My mother spent the end of her life at Brookdale Broken Arrow in the Memory Care area. All the staff were wonderful! They not only took care of all her needs; they were also very good at showing to her love and compassion. The staff all really seem to love their job and love the residents.
anonymous - Toured community
Tour was nice. Small Rooms, only have one window and are dark.
Best decision we could have made.
Cathleen Williams - Loved one of resident/client
This was a very hard decision to make, but so glad we did. Mom is 94 and was living on her own, her memory was getting worse and she was forgetting even the most basic things like eating, paying bills, cleaning etc. If we tried to help she would refuse, so for her own safety my sister and I decided to move her into Memory Care at Brookdale Broken Arrow. After some time to get used to her new life she is now doing much better. She gets her 3 meals a day prepared for her, help with dressing and bathing and fun activities to entertain and keep her happy. So now we can be certain that she is safe and well cared for by all the staff. Thank you everyone at Brookdale Broken Arrow.
Care and Options anonymous - Toured community
We toured this community and were happy with the staff who were nice and able to answer my questions. The menu was appealing and the list of activities would have been helpful. I liked the cleanliness. We would have moved into this community if it was closed. We would recommend this community for the care and nice value.
A Bit Expensive, but Overall Good Tour anonymous - Toured community
I had an excellent tour of this community. I toured it for my parents, and their needs. The community looked great, and everything appeared to be well-kept. The staff I met was friendly, and informative. My questions were answered. This community rates were a little to expensive for our budget, but my tour went well.
Wonderful Community anonymous - Loved one of resident/client
Unfortunately my father in law has since passed away. However our experiences with this community was a pleasant one. We did feel he was safe, and in good hands. This is a wonderful community, and we were satisfied with everything they did for our family.
A Very Safe Community anonymous - Loved one of resident/client
They staff are doing a good job with my dad. They are super friendly and they have been emailing me with anything that comes up. He is overall happier and he is a lot safer. They have activities available for him to do through the day.
My husbands care anonymous - Loved one of resident/client
I like the community and the staff. The community is clean and we like the grounds of the community. The menu was nice and he was happy with the variety. We would recommend that families tour this community for the care of a loved one.
Brother is Doing Great in This Facility anonymous - Loved one of resident/client
This has worked out to be a good move for my brother, and his needs. I'am satisfied with the everything they have done for our family. This is a good community with nice people. The staff is very kind, and helpful. They do a good job with the cleanliness of the community. Everything is going well for him in this community, and I would recommend it.
A great community for mom anonymous - Loved one of resident/client
I am happy with the care that my mom is receiving from the great staff. I like that they allowed us to have a birthday celebration for her. The community is very clean and she does enjoy the activiites that are offered to her. We feel good knowing that she does the the good variety of healthy meals. We would recommend this community to other families for great care and value for a loved one.
anonymous - Loved one of resident/client
Very very friendly and helpful. Great staff. My brother seems happy here.
Care for comfort anonymous - Loved one of resident/client
I like this community for the good care that is received. I like the community. It is nice to know that the community is clean and maintained. They have a nice menu to choose healthy meals. The activities are nice. They do not keep up on some of the cleanings. There were a few issues. I would suggest that families talk with the staff on the care that is given to this community.
Care and Comfort anonymous - Loved one of resident/client
I like this community for the good care that is received. The community is clean and maintained. They do offer a lot of activities that are offered to the residents for good care. We liked that they had the care for assisted living and care that is needed. We recommend other families to this community for the many needs of care for a good value for a loved one.
The Community Has All Your Loved One's Needs anonymous - Loved one of resident/client
It came down to finding a community that has great staff and in a great location for me. This is where I moved my mom into and now she is doing well as a resident. The facility is kept clean and I see they have been maintaining her room. The staff are good caregivers to everyone. They have been professional from what I notice. This community is the total package.