Aberdeen Memory Care of Tulsa

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

The community is very responsive and willing to work with the family for quick placement. I have been pleased overall with this community. The communication between the staff and our family is very good and they keep us updated. I would recommend this community to others.

We chose Aberdeen Memory Care of Tulsa because of the speed of which we were able to get her in as well as the fact that the sales director called me right away. It was also the exact same building that my father had been in several years before so I figured it would be familiar to her. The staff were very accommodating and helpful from the get go and are very responsive. The room sizes here are adequate for her needs, she is in a double room by herself so plenty of space for her. I would absolutely recommend the community to others who are looking.

We have been very pleased with Aberdeen Memory Care. We chose this facility because I talked to the director and I really liked what she had to say about her staff and it seemed like it would be the best place. From what we did get to see, it was all very clean and nice. They came up with ways to see your loved ones during covid. They bought iPads so we could face-time when we couldn't see them in person. They have a 5 star chef so they really watch residents nutrition. Overall, they have been very accommodating during this whole pandemic. They also have a lot of activities for men AND women memory care. They also have a Facebook page so you are able to see activities your loved ones are participating in. I would recommend to others looking.

We chose Aberdeen Memory Care because we found out that my mom had 1 business day to move my mom from rehab to a care facility. Aberdeen was the first one that called me back and they were very flexible and accommodating with meeting with us after business hours. They went above and beyond for us to help get her in here quickly. They have been very good to my mom and they had not had a single covid case until 6 weeks ago. They have really taken care of their residents and are working hard to keep them safe. I do feel that it is the best value for the money and I would recommend to others looking.

They were really fantastic over there and the community itself was extremely clean. Our loved one really enjoyed the people there, they were very warm, friendly and welcoming. They got the residents engaged in different activities like dance parties and different socials. Even after out loved ones passing, the staff was still very committed to our family, they were unbelievably kind and compassionate.

They have a good set up when it comes to the food, and the rooms are a little on the smaller side but they were decent. Our only problem we had is when our loved one got sick, they took him to the wrong hospital. That hospital did not have any of his records and he ended up passing away two weeks alter.

I was in love with the Community Manager at Aberdeen. [name removed] has been doing this for years and it shows. Her compassion is evident. I would have no hesitation at all having our Dad cared for at Aberdeen. However at this time, Aberdeen is a Memory Care facility only, and after discussion with the rest of my family it was decided that Dad doesn't need solely Memory Care just yet. But trust me, A+++++ for this facility from what I have seen.

My MIL is a high functioning loved one with dementia. If your loved one can still carry a conversation, engage in activities, take care of their basic personal needs, Aberdeen is NOT the right place for them. They assessed her as being appropriate for their facility but they were wrong. 90% or more of their population is late stage memory care issues. The lobby is continually full of late stage residents who have nothing to do. The promises for activities never materialized in the two months that she was there. No arts and crafts, no outings, ...nothing to give her purpose or interest. Her laundry wasn't done regularly. They had lots of staff turn over while she was there. Very expensive for minimal care.

My wife has advanced dementia and often delusional. While Aberdeen offered memory care, the open door casual atmosphere was ideal for most of the residents but did not provide sufficient care for advanced dementia residents. During her residency, my wife fell 3 times and had to be transported to hospital emergency. Once for stitches in lip, once for broken hip, and once for broken arm and wrist. After each trauma experience, her mental condition declined. Which resulted in three trips for psych evaluation. These falls were not all the fault of Aberdeen, Oklahoma laws prohibit the use of any type of restraint in nursing homes. As to activities, my wife also has advanced macular degeneration, and nearly all activities were designed for those with sight.

The nursing staff was friendly enough. However, when my great grandfather fell in his room in late March, he was moved to Southcrest where he had surgery and spent his final days until his death on [date removed]. They are seriously all about the money. Not even a simple “I’m sorry for you loss” from these people, but rather, you need to pay us for the ENITRE month of June plus this late fee. Oh, and for his podiatrist care in June 6th, um what? His toenails sure as hell weren’t clipped at the hospital the day before he died. If you want a compassionate place for your loved ones, this isn’t it. The kicker here is, we had his stuff cleared out the 1st or 2nd day of June and would have been happy to pay half, but you know, greed and what not. We simply can’t get over the fact that absolutely NO apology was issued when he fell or when his death occurred. Oh, and can we please get the details on his fall and when it actually occurred? Had he been lying there for hours? In the halls, you can frequently hear other residents screaming help me and it takes a long time for any help to arrive.