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Clayton Oaks Living

21175 Southwest Fwy, Richmond, TX 77469

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Clayton Oaks Living community exterior
20 Photos
20 Photos available
4 Floor plans
4 Floor plans available
Clayton Oaks Living in google map
Terri - Loved one of resident/client
4.0
The value of it is very worthy of what is represented

Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.... Read more

Read all reviews

About the facility Clayton Oaks Living

Clayton Oaks Living in Richmond, Texas, is an assisted living and memory care community with pet-friendly senior apartments, thoughtful amenities, and a range of services provided by trained caregivers. Conveniently located just off Interstate 69 and serving Sugar Land and the greater Richmond, Texas, area, this senior living community features a beautifully landscaped courtyard and airy common areas that feel like home.

At Clayton Oaks Living, your loved one can be part of book clubs or participate in crafting, take regular trips into town or join a yoga class. It’s all part of the engaging experience created by the community’s care team. A theater, fitness center, full-service salon and massage therapy room, bistro, library, dog park, and piano bar are just a few of the amenities designed to bring comfort and convenience to residents.

Additionally, the Clayton Oaks Living kitchen serves up classic recipes and some new recipes of their own. The cozy dining room is a favorite gathering spot for three scratch-made meals a day.

Assisted living residents at Clayton Oaks Living can choose between studio and one-bedroom apartments with private bathrooms, kitchenettes, 9-foot ceilings, private patios, and WiFi availability.

Residents in memory care live in suites or studio...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Clayton Oaks Living is a community within The Aspenwood Company properties. See all The Aspenwood Company communities.

Pricing for Clayton Oaks Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Clayton Oaks Living

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Uncovered Parking

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Indoor Atrium

Recreational areas

Arts and Crafts Center
Fitness Center
Jacuzzi
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

Spanish
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews

for Clayton Oaks Living
2.8(35 reviews)
Write a Review

Cleanliness

3.0

Friendliness

2.9

Meals & Dining

3.8

Care Services

2.8

Activities

2.7

Staff

3.8

Value for Cost

2.8

Overall Experience
9
9
3
0
14
Date Submitted
1
3
6
Reviewer
1
24
9
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Care Received
5
30
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1-20 of 35 reviews
Sort by

1.0
anonymous - Loved one of resident/client
Assisted Living
November 7, 2022
Verified Review
Disappointed - fell short of hopes

I felt like the director was out of touch, even after meeting with him twice, and only cares about the money. The director is very arrogant, uncaring and rude. They allowed our loved one to fall 4 times, requiring them to be hospitalized.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

3

Staff

3

Value for Cost

2


5.0
anonymous - Toured community
Memory Care
May 31, 2022
Verified Review
tour review

Our family had an in person tour and it was a fantastic experience. It was an older facility compared to others we had looked at but we really liked all the staff we met with and the director actually made time to sit down and speak with us. We would highly recommend this community to other families. Everything was super clean, well kept and there was a great sense of community there.


4.0
Terri - Loved one of resident/client
Assisted Living
February 24, 2022
Verified Review
The value of it is very worthy of what is represented

Walking into this community it is very grand, it is so welcoming. Sometimes our concern is with the staffing and the turnover rate and being short handed but they are so attentive and helped our loved one transition from assisted living to memory care which we appreciated.

Cleanliness

4.5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

4


1.0
Redacted F
Assisted Living
October 4, 2021
Rude Staff

Nice building and nice furniture, but staff are rude and snobs. Very unfriendly employees. They will act nice when family is present, but beware of how they interact with their residents when they think no one's watching.

Cleanliness

3

Friendliness

1

Meals & Dining

3

Care Services

3

Activities

3

Staff

1

Value for Cost

2


5.0
anonymous - Loved one of resident/client
Assisted Living
July 6, 2021
Verified Review
I would recommend it

Clayton Oaks Living is a very good facility, and the care services are great. From what we have seen the meals and dining services look good we have not seen otherwise. We also think the value for cost is fair.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5


5.0
Dawn - Loved one of resident/client
Assisted Living
April 19, 2021
Verified Review
A good experience - looking forward to post-pandemic

They have been good, but it's hard to judge fairly because of the pandemic. The staff was very helpful in handling all of the pre-paperwork and getting my loved one moved in. This was during the pandemic, so they had to do more than normal. I think they have had a decent amount of activities with the pandemic going on. They're having some inside activities, like bingo, arts and crafts, there's an exercise class, and movie night in their theater. But they've not been going anywhere, which was a big reason we decided on senior living. Although just today they made a trip to Target. And I think they just started Happy Hours back up for the residents. I believe that family members used to be invited to those once a month, pre-pandemic. So things are starting to get better. The staff have been very polite, and super friendly. They all appear to like their jobs.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

4


3.0
anonymous - Loved one of resident/client
Memory Care
December 4, 2020
Verified Review
Our experience with Clayton Oaks

While COVID was not present, she had a good experience here, but once that hit it all went downhill. My mom got COVID while she was here, they assured me that she did not get it inside the facility, but she had not been out even for doctors visits, so she had to have gotten it there. After mom went to the hospital the second time, we were getting ready to take her to rehab and I discovered she had no glasses, no hearing aids, or her dentures. So they sent her to the hospital without that stuff and they said they didn't know where they were. Overall, we did not have the best experience at Clayton Oaks.

Cleanliness

4

Friendliness

4

Care Services

2

Activities

1

Value for Cost

3


3.0
anonymous - Loved one of resident/client
Memory Care
October 8, 2020
Verified Review
Decent Home

My loved one started off in the assisted living, and then moved to memory care after about 5 years. All the ratings are combined for both the assisted and memory care unit. If your loved one is going in under assisted living, and able to function for themselves. You won't have an issue with a community. The community states they have memory care assistance, and it is for the basic memory care for assistance. If your loved one needs assistance on daily living activities, I won't rate this community very high. They are not setup to offer more memory care assistance. You can bring in your own staff, but the cost is there as well.

Cleanliness

4

Friendliness

3.5

Care Services

3.5

Activities

4

Value for Cost

3.5


0.5
Lee G. - Loved one of resident/client
Memory Care
October 4, 2020
Do Not Recommend!

Don't be fooled by the nice look of this place or the salesperson trying to get you to sign up. You will regret putting your loved one here, and it will be heartbreaking. We thought this would be a safe place for our mother, it is not! They are short staffed and there is high turnover, so residents in Assisted Living have to wait a very long time for a caregiver to come help. The call system is useless and rarely works properly. There are constant medication errors at Clayton Oaks. They allow unqualified people to distribute medicine, because they have very few trained staff. In Memory Care, residents are either parked in front of a TV for hours, or left alone in bed with soiled clothes and missing meals because it's easier for the caregivers to just leave them there. The staff has no empathy for them. Many of the residents have fallen and broken bones. Family members install cameras in the rooms, and have watched helplessly as their parent was treated with neglect. Clayton Oaks had a major COVID outbreak and at least nine residents tested positive, and many staff members. I would not recommend this place to anyone. Your parent will quickly experience major decline if you admit them here. I hope my review can save at least one person.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


4.0
anonymous - Toured community
Memory Care
June 18, 2019

Nice facility. Too close to the freeway for us. Didn't see that many residents when we visited. Rooms can be changed according to your needs which is a plus.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


0.5
Sherri Dunken - Loved one of resident/client
Memory Care
August 16, 2018
HUGE Disappointment

had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 years at several different assisted living facilities in town. I have never encountered the problems like I had at Clayton Oaks. This review could go on and on with problems I saw first hand every day. I agree the facility is pretty but it does not have a system in place that is reliable. My continuous suggestions were ignored. I highly recommend you plan on being at the facility on a daily basis to be sure your loved one is being taken care of. I would not recommend this facility EVER!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Sherri Dunken - Loved one of resident/client
Memory Care
August 16, 2018

I had my mother at Clayton Oaks for the past 6 months. It was a HUGE disappointment from the very first week. The call button system was not reliable so my mother had no way to get help on many occasions. My mother had to wait over an hour for help on a regular basis. The management staff did nothing to satisfy my many concerns about the facility. I called the management company to complain several times and was told to work with the staff at the facility. I have been taking care of my parents and in laws for the past 6 years at several different assisted living facilities in town. I have never encountered the problems like I had at Clayton Oaks. This review could go on and on with problems I saw first hand every day. I agree the facility is pretty but it does not have a system in place that is reliable. My continuous suggestions were ignored. I highly recommend you plan on being at the facility on a daily basis to be sure your loved one is being taken care of. I would not recommend this facility EVER!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Disappointed - Loved one of resident/client
Memory Care
August 4, 2018
Facility is NOT what it appears.

Our dad lived there over a year. We thought it was the best place at the time, and being a new facility it was clean & nice, but that changed. Memory Care can’t get the urine smell out of the carpet. After a few months the really good caregivers started leaving. Understaffed, too many unqualified caregivers being lazy or on their cell phones, caregivers stealing from residents, caregivers leaving residents unattended in the bathroom, inattentive to residents’ needs, an unsafe atmosphere on their memory care side. Dad got too many UTI’s from poor incontinent care.....and the list goes on. Do not put your loved ones there.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Paula White - Loved one of resident/client
Memory Care
April 20, 2018
Unqualified

Absolutely no educated personnel or knowledge how to interact with Memory Care, dementia and Altzheimers patients! No respect or dignity extended to our elderly parents! It was heartbreaking. Constant medication errors, with dangerous potential outcomes. Please beware.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Daughter - Loved one of resident/client
Memory Care
April 19, 2018
Lacking dignity

If my review can save but one family from experiencing what we have endured here, it will have been worth my time and effort. We entrusted this facility with our beautiful mother. It was the biggest mistake we ever made. The lack of regard and empathy for Altzheimer patients here is appalling. There are multiple Medication errors on a daily basis. Our loved ones are left to sit in soiled clothing. This is not what our aging parents deserve. Please beware and do your research.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
anonymous - Resident/client
Memory Care
April 16, 2018
Empathy

Clayton Oaks has no knowledge of how to deliver care to Altzheimers patients. The patients were walking around confused and seeking help . Many were visibly soiled and the caregivers could not be concerned. It was incredibly loud in this facility which seemed to agitate many. The clock on the wall was broken and they had the day and date listed wrong on the day calendar. One resident remarked about it saying “ as if we aren’t already confused enough.” Not a good fit for our beautiful mother.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


0.5
Marti Taylor - Loved one of resident/client
Memory Care
April 12, 2018
Dignity

This place has really gone DOWNHILL! It is under new ownership and No positive changes have been incorporated. Medication errors run rampant and the elderly sit unassisted in soiled diapers. The director does not provide the staff with the tools and resources to deliver adequate safe patient care. The focus is on creating an opulent facade and not on the preservation of the dignity of our loved ones that we entrust to them. Heartbreaking.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Marti Taylor - Loved one of resident/client
Memory Care
April 11, 2018
No Dignity

This place has gone extremely downhill with new ownership! They rolled out the red carpet to get us in there. Once my 92 yr old mother was in the care became totally apathetic! Multiple Medication errors and inconsistent accuracy with medications.potentially dangerous. The elderly is left sitting around with soiled diapers. This place cares more about projecting an outward opulent appearance rather than focusing on the great responsibility of caring for our parent that we intrusted to them. No empty or adequate education. We are having to move mom. Every time you relocate an Altzheimers patient the is some degree of decline for them. This is heartbreaking for us.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


0.5
Marti T - Loved one of resident/client
Memory Care
April 9, 2018
Unprofessional Complacent Care

Big Mistake! We selected this community after coming to the painful realization that we could no longer keep our 91 year old mom at home any more. They will promise you the moon to get you in there. We didn’t need the moon, just a safe, dignified facility where mom would not be afraid. The medication errors run rampant at Clayton Oaks. The medication distribution itself is sketchy at best. The residents are treated with no empathy or dignity. They are left to sit in soiled diapers. This facility has no knowledge of the proper care of Altzheimer and dementia patients. They are more conserned with projecting an opulent impression in the assisted living areas instead of focusing on safe regulated patient care. Luckily we descovered this after 5 months and are moving mom. Unfortunately anytime you relocate an Altzheimers patient there is some degree of decline. A consequence that our mom and family should not have to bear. Heartbreaking.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


1.0
Marti Taylor - Loved one of resident/client
Memory Care
April 7, 2018
Dignity

Our family entrusted our beautiful 92 yr old parent to this place. They roll out the red carpet initially. For the first month we thought we had chosen the very best place for our mom. That was not the case. Medication errors and inconsistent administering of medications is frequent!! The director gives nothing but excuses and talks in circles as he scribbles on his pad. He is not supportive to his staff and does not provide them with the tools and resources to deliver safe and adequate resident care. The focus here is on projecting an opulent outward appearance and not on delivering empathetic dignified care. A month into Clayton Oaks I had given it a glowing review, now 5 months later we are moving mom. Anytime you relocate an Altzheimers patient it results in some degree of decline. A heartbreaking consequence of keeping our mother healthy. ??

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


Viewing 1-20 out of 35 reviews

Neighborhood around Clayton Oaks Living

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Frequently Asked Questions about Clayton Oaks Living

Clayton Oaks Living offers Studio and 1 Bedroom. Learn more.

Clayton Oaks Living has received an average review rating of 2.8 based on 35 reviews. See all reviews.

Call (281) 341-6200 to reach a resident at Clayton Oaks Living.

To reach a resident at Clayton Oaks Living call: (281) 341-6200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.