151 Commerce Green Boulevard, Sugar Land, TX 77478
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Devotional Services Onsite
Indoor Common Areas
Outdoor Common Areas
Ask an A Place for Mom advisor at no cost.(866) 819-9754
Ask an A Place for Mom advisor at no cost.(866) 819-9754
No data collected
Meals & dining
No data collected
Value for cost
I think that the director is a good guy, but stuff is getting past him. It took a big challenge, a really bad winter storm and a trying time, to see what everybody is made of. I learned that with my family members, and with the staff at Brookdale. Keep ‘em alive until five was the impression I got. I feel like a lot of them were just hter for the paycheck, stuck in the routine. I think they're good people. Salesperson, did her job, one of the big reasons we went there, she made everything so comfortable for us They all helped me out a lot in the beginning. They made it very easy and comfortable for move in. I just feel like they need to take a good hard look at the facility and see how they can make things better once you move in, and how they can work together better when unforeseen challenges arise. I like the director. He's a great person, he really is. Some stuff is getting past him. He was nice enough to resolve the issue professionally, and I thank him for that. He handled it professionally. I just think that my father should have been treated a little better from the get-go.
Response from Brookdale Sugar LandMay 12, 2021
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we need to focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
The cost was high considering the quality of the facility.
While I was in the process of helping my loved one move to this community, I unfortunately faced some issues with the staff team. The first two weeks that we were there, they did not do what they said that they were going to do even though I was paying for the service and care. No one was helping with any kind of assistance. After those two weeks, I had to complain to one of the team members and let them know what was happening and what we were facing. The lady I had spoken to said “I apologize and we need to do better”. I really did appreciate this apology and they did improve. They even adjusted the billing, so eventually we got it all together. Aside from this little mishap, I would definitely still recommend this community to others. The only thing I would have to say is that you may want to stay on top of things. I call in and I also visit my loved one when I need to just to make sure that she is ok. The cleaning staff has helped her with her laundry and come in to vacuum. They keep the facility clean. My loved one likes the food, she feels comfortable, and the medical team takes good care of my loved one’s medicine which was really important.
From every facility I have toured, this place has the best nursing staff in my opinion. Most of the staff has a 15-year average. Also, there is a very low resident and staff turn over rate. The only downside to this facility is that the rooms are smaller than what I was needing. The facility is older which is why the rooms are smaller. I needed a room to fit both of my parents and a nurse that I have hired for them. If it wasn't for that one problem, I would have picked this facility and gave them a higher rating. This community just didn't fit my needs. I would recommend this facility.
My dad stayed as a respite guest for 4 days and he was quite pleased to be there. All the staff are nice and my dad knew of one lady who worked there. They are a small community and they have a saying "they work in their clients' home". He also really enjoyed having the big room with wide doors. He could move around easily in his room because there was enough space. He enjoyed eating his meal with 3 other male residents. They were able to talk with one another. When he got back home, he told my brother it was like a little vacation. We would used them again for a respite.
We were very impressed with this community, it is bright and open, the rooms are spacious, the grounds are beautiful and the staff did a really good job showing us all around. We noticed the residents were all mingling with one another, there were lots of amenities for them to take part in and they seemed to really like living here. I would definitely recommend taking a tour here.
talked to [Removed] who was very helpful. check email 8/25.70 residents. [Removed]...memory care in charge. 20 residents in memory 4 staff + [Removed] $4000. take the couch, things familiar to her, biography for staff...$5000.per [Removed] a GREAT community
This is a nice community. We like that the care that is being received. The staff has been very attentive to her needs. We like knowing that she does like the menu of the meals that are healthy. They offer her to participate with the other residents. The community is clean and offers a good environment. We would recommend this community for good care and value for others.
The facility was quite nice and staff friendly, we happened to have a tour on Saturday and we were unable to get a complete cost breakdown even though our tour guide gave us a fair amount of info.
If you or a family member needs little to no assistance, this place is for you. If you need help with your daily routine, this is absolutely NOT the place to send a loved one. If you press a call or emergency button, there is a good chance you will have to wait about 45 minutes to be helped. My mother also often goes about 2-3 weeks before they will help bathe her. Since she is furthest down the hallway, they come well after bedtime to try and help her with bathing. At that point she is too tired and worn out to bathe. If you bring up problems to the people who run the place, they will change records and tell you lies so that they don't get in trouble for the not providing what you have been paying for (i.e.undergarments). When many mother fell and needed help getting up, she waS told, "If I try and help you get up, I will get up. My mother is not a heavy lady and it is surprising to hear something like this. The food is also awful. They cannot hold onto a qualified cook and the food is way below par. It took my mother over 3 weeks to get her bedding changed and her clothes washed and she pays extra for all of this. They are wonderful up front while you look for a place and tell you how they will help you get a doctor who works at the facility. My mother was deathly ill and they did nothing. There is much more but this should give you a good idea as to what to expect.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.