Chatham Ridge Assisted Living

We've really appreciated how welcoming they've been. They've been wonderful and kind in helping our mom navigate her situation, where she's still at home but her husband is in memory care here. One thing that has been less than ideal is the staff level. Sometimes even if there were just one more person, situations could have been better dealt with. But Dad loves the food. It's a good variety and high quality. They have a lot of wonderful activities, the bulk of which seem to occur in the morning or early afternoon. Sometimes in the late afternoon, I've noticed that the activity that is scheduled is not necessarily the activity that's going on, but maybe that's a part of dementia care, working with the people and the situation you have in front of you. And on the other hand, I'm glad they're not rigid. For instance, if we come to take Dad out on a walk, they never say "No, you can't do that. We're in the middle of something." Which has been nice.

We went with Chatham Ridge because of the value of the money, a lot of the stuff here is new so it is like a brand new facility, and it is relatively close to my dads hometown. He was in a hospital and they made the transition for h im very easy on us and on him. The room sizes here are decent, he has a private room and it is very proportionate for his needs. They have a program where they bring in doctors and charge for that but my dad does not need that because the VA takes care of his medical needs. We have had a couple of issues but overall I would recommend to others looking.

My loved one was to stay there for 10 days, that is what we paid for. He ended up staying for only 4 days. My loved one fell and broke the headboard, and they didn't seem to care about the fall. He was in the memory unit. Some of the staff didn't seem as concerned about the residents as they should. I felt the staff weren't watching the memory care residents and there was a resident who was trying to leave. There was a woman who laid down on my loved one's roomate's bed and the staff would have to move her. There was a funny smell in the memory unit, compared to the other units. I went out and told the staff I wanted to take my husband home. At first the staff didn't want to have him leave. This community wasn't for my loved one. I wouldn't consider putting my loved one back in this community.

I would want people to know looking into Chatham Ridge Assisted Living that the memory care unit is BEAUTIFUL. It smells very good and clean. They have beautiful designs on the walls, the interior design, the pictures, the colors everything is bright and cheerful. The staff are extremely helpful and attentive to the residents here. They have an activities director name [name removed] in the memory unit and she is fabulous, she is so tech savvy and is able to include the families in all activities, even if you cannot be present. She keeps the residents involved and active. They had a carnival outside, they do beauty salon activities, sing alongs, outside performers, great holiday activities, etc. I would recommend this facility.

Very impressed at our visit! Facility is bright and welcoming. Liked the concept of a circular layout in the memory care area which keeps residents close to the action at all times. Feels very much like a home and quality of care seems excellent.

Helpful friendly staff. Beautiful rooms and very clean. Lots of activities provided. Lovely dining hall and delicious food. Staff respond carefully and pay attention to the needs of residents as well as family and friends. Very close to shopping and nearby dining, shows, nature/gardens etc. Strongly recommend consideration

Beautiful building, very well laid out, all of the residents we met were very happy. Rooms were very spacious. Dining room was inviting. This would have been our first choice but there was a waiting list and we did not have time on our side, but very easy to see why there is a waiting list!

My sister has been at Chatham Ridge since it opened. It is the third place that she has been in. We are very happy that we moved her to CR because it is definitely the best place that she resided in since her stroke. She is well cared for and very happy. It amazes me that she could have such a great outlook but I attribute this to CR. Every time I leave CR, I leave feeling good because I never have to worry about her care. It is so comforting to know that our loved one, with her disabilities, is well taken care of and very importantly, happy.

My loved one was placed in Memory Care incorrectly. They should have placed in assisted living. Changed the care plan without consulting me, the POA. Beware

I moved my wife who had Alzheimer's disease to Chatham Ridge on [date removed]. In less than 48 hours she fell and broke her right hip. In addition to not providing my wife with any attention, they were giving her incorrect medication. I called that to the attention of their staff; however, I was ignored. One would hope that the staff would pay attention to new arrivals. That was not the case for my wife. My wife died on [date removed] as a result of the broken hip and the Alheimer's disease. If you want your loved one to receive inadequate care, place them at Chatham Ridge.

The staff were great about welcoming dad by name and helping to integrate him into some activities. They are not able to have bed rails on the beds. The coordinator has been extremely helpful. When you walk into the community it feels very welcoming. This is a beautiful smaller community. They are very accommodating and dad seems to like the food. This community will accept medicaid after a year of private pay. This community is affordable and I would recommend taking a look at it.

When I was searching for a home for my mother, I toured Chatham Ridge Assisted Living. It was a nice place and the tour guide that took me around was friendly and informative. It was a good facility, but I found another place that I liked better for my mother.

I am happy now that we found a great community for my parents. The food is outstanding. The staff gives a lot of great attention.We are happy with the straight fee each month. They are offered a lot of activities for good. My mom likes the away from the community for small trips. They always help her when she is wanting to get out and walk. We would highly recommend this community to other families.

The staff at Chatham Ridge Assisted Living have been very friendly and helpful. They do a great job caring for our loved one. The community is welcoming and very well kept throughout. Our loved one is doing well at Chatham Ridge!

The care very much great here. The staff are more than helpful and communicate. He likes the meals and is always looking forward to meal time. They have activities available but my dad goes to an adult day facility a few times a week instead. It is a very new and very clean community, that was important to us.

My aunt is doing well as can be expected, she is still adjusting to the community. This is a nice facility with kind people. Wherever my aunt is at she will never be happy, but I'am satisfied. They are trying their best to care for her. The staff at can be responsive and kind. They are treating her very well.

Having Mom at Chatham Ridge has been a really good experience. The staff are all very nice and friendly and very attentive to Mom's needs. The place is still on the newer side and very clean. Mom has made friends and enjoys doing the daily crafts and walking with the on site walking club. I am very happy with the decision!

Our experience with Chatham Ridge has been a very good one. We are very pleased with everything the community has done to help with her needs and settling her into the community. The staff has been great and very polite and friendly to my mother. She loves them! Everything is going very well at this community. The food is good, they have a wide variety of food for her to select from. They offer a lot of activities for the residents to participate in and that is nice to see.

The staff is professional, friendly and courteous. They assisted making my mother 's transition as smooth as possible. The move was quick, hence difficult at first, but the entire staff did everything possible to acclimate her to new surroundings. The staff has been very accommodating and positive in all my interactions with them.

The most difficult decision an adult child will make is to place a parent in the care of others. The parent may resist & fight you all the way, but the important factor is to know they are safe & well taken care of. Chatham Ridge has made this transition for all of us much easier. Management was extremely helpful, the staff is amazing, the facility is immaculate...I now know that mom is safe, getting her meds & is in an environment of caring. I can easily rest at night knowing we made the right decision.. Thank you Chatham Ridge..