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VERIFIED PARTNER

Chatham Ridge Assisted Living

114 Polks Village Ln, Chapel Hill, NC 27516

7.7
Review score
34 reviews
Add review
7.7
Review score
34 reviews
5 star
41%
4 star
29%
3 star
6%
2 star
3%
1 star
21%
See all reviews
8.4
Review score
1459 reviews
51 facilities
For pricing & availability:
(866) 374-4058
Chatham Ridge Assisted Living
Chatham Ridge Assisted Living outdoor common area
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Anonymous
-
Family/friend
4.0
Overall a nice community
Mostly good. We've had a few instances where we've had to press the staff to get things done - laundry, fixing broken item in her bathroom, cleaning her sticky floor. Several of her clothing items have disappeared from her room and have yet to be found. They generally do a good job at keep

About the facility
Chatham Ridge Assisted Living

Just eight miles from the hustle and bustle of downtown Chapel Hill, North Carolina, Chatham Ridge Assisted Living offers diverse, resort-style amenities and services in a convenient, vibrant locale. With access to some of the best dining, shopping, arts, and recreation North Carolina has to offer, there’s no one way to experience Chapel Hill.

Chatham Ridge Assisted Living offers several levels of care with their services. Exceptional staff members are available around the clock to assist with daily tasks. They also coordinate with residents and their families to develop individualized care plans centered around specific wellness goals. Their progressive memory care neighborhood puts dignity first, encouraging independence and recognizing each resident’s individuality.

Whether you prefer to spend your time indoors or outdoors, surrounded by friendly faces or in quiet solitude, Chatham Ridge has a comfortable space for every resident. Their semi-private living accommodations are cozy and secure, while common areas invite laughter and conversation. A full-time activities director plans activities like musical entertainment and local outings to keep residents active and engaged.

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Chatham Ridge Assisted Living

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Chatham Ridge Assisted Living

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Chatham Ridge Assisted Living outdoor common area
Chatham Ridge Assisted Living

114 Polks Village Ln, Chapel Hill, NC 27516

Brookdale Meadowmont
Brookdale Meadowmont

100 Lanark Road, Chapel Hill, NC 27517

Carolina Reserve of Durham
Carolina Reserve of Durham

4523 Hope Valley Rd, Durham, NC 27707

Atria Southpoint Walk community exterior
Atria Southpoint Walk

5705 Fayetteville Road, Durham, NC 27713

7.7
Review score
34 reviews
7.7
Review score
34 reviews
5 star
41%
4 star
29%
3 star
6%
2 star
3%
1 star
21%
9.5
Review score
38 reviews
9.5
Review score
38 reviews
5 star
57%
4 star
24%
3 star
13%
2 star
3%
1 star
3%
9.3
Review score
43 reviews
9.3
Review score
43 reviews
5 star
69%
4 star
26%
3 star
5%
2 star
0%
1 star
0%
8.9
Review score
43 reviews
8.9
Review score
43 reviews
5 star
74%
4 star
21%
3 star
0%
2 star
5%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Reviews

for Chatham Ridge Assisted Living

7.7Review score34 reviews
7.7
Review score
34 reviews
5 star
41%
4 star
29%
3 star
6%
2 star
3%
1 star
21%
Navion Senior Solutions
8.4
Review score1459 reviews51 communities
Write a review
A Place for Mom has scored Chatham Ridge Assisted Living with 7.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Chatham Ridge Assisted Living has 34 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
3.8
Friendliness
4.2
Care Services
3.6
Staff
3.6
Meals & Dining
3.2
Activities
3.7
Value for Cost
3.5
A Place for Mom has scored Chatham Ridge Assisted Living with 7.7 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Chatham Ridge Assisted Living has 34 reviews with an average "overall experience" of 3.6 out of 5.
Parent company
Navion Senior Solutions
8.4
Review score1459 reviews51 communities
Logo for Navion Senior Solutions
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 34 reviews
Anonymous - Family/friend
Assisted Living
January 24, 2024
4.0
Verified Review
Review for Chatham Ridge Assisted Living
The community is great, very friendly, was able to not have a roommate and close to my house
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Response from Chatham Ridge Assisted Living
January 24, 2024
Thank you for taking the time to share your positive experience! We're delighted that we could accommodate your preferences, allowing you to enjoy your own space. It's fantastic that our location is convenient for you. If there's anything specific you appreciate or if you have further feedback, feel free to share. We're here to ensure your continued satisfaction. Thanks again for choosing our community, and we look forward to providing you with an excellent living experience.
Anonymous - Family/friend
Memory Care
January 10, 2024
4.0
Verified Review
Overall a nice community
Mostly good. We've had a few instances where we've had to press the staff to get things done - laundry, fixing broken item in her bathroom, cleaning her sticky floor. Several of her clothing items have disappeared from her room and have yet to be found. They generally do a good job at keeping things clean. The staff is quite friendly. They have a nice variety of activities for the residents. Wish they would have more activities to keep the residents active during the day. It's expensive everywhere!
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Chatham Ridge Assisted Living
January 11, 2024
Thank you for sharing your feedback, and we're glad to hear that you've mostly had a positive experience with our community. We apologize for any inconvenience you've faced, and we're addressing the issues raised promptly. We appreciate your kind words about our friendly team and varied activities, as well as your suggestions. Your feedback is invaluable, and we're committed to ensuring the best experience for our residents. If you have further concerns or suggestions, please don't hesitate to reach out. Thank you for choosing our community!
Anonymous - Family/friend
Memory Care
June 29, 2023
4.0
would recommend
Sometimes it is hard to get information and lots of times due to turn over staff does not really know what is going on. They are working on different areas it is just disappointing at times. I would recommend Chatham ridge but would want families to understand, memory care is not one on one care. You still need to be able to do something's for yourself.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
3
Response from Chatham Ridge Assisted Living
June 30, 2023
Thank you for your feedback. We appreciate your recommendation of Chatham Ridge. We understand your concerns and are continuously working to improve our communication and provide the best possible care. Thank you for choosing Chatham Ridge.
LD - Family/friend
Memory Care
June 8, 2023
1.0
Verified Review
Would Not Recommend
I would not recommend them to anyone and have been very vocal in my community. I would give them a 0 if I could. It was horrible and I would tell people to screen very carefully ahead of just a visit. Other important questions and understanding of memory facilities. My mother was sent to the ER 5 times in 5 months. She has only had 1 respiratory infection in 8 months since she has been out of there. When with Chatham ridge .. they also demanded I pay for 1:1 care while she was there. Terrible terrible.
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Chatham Ridge Assisted Living
June 14, 2023
Thank you for bringing this matter to our attention. We take your comments seriously and would appreciate the opportunity to gather more details about your concerns. Our management team would like to speak with you to better understand the situation. Please contact our Regional Director of Operations, Andrew Dellinger at andrew.dellinger@navionsl.com to discuss this matter further.
Cindy M - Family/friend
Assisted Living
February 23, 2023
5.0
Verified Review
A great community
My loved one was a resident here and it was a good experience. I actually have 2 close friends with loved one's here and they've had nothing but positive feedback/experience here also. The staff are all very friendly, compassionate, and helpful. Cleanliness was great. I visited daily and saw them actively cleaning every time I was there. Housekeeping was at least once a week and they did a great job! Communication with the family was excellent. My loved one loved it here. I would absolutely recommend this facility to family and friends.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Chatham Ridge Assisted Living
February 24, 2023
Thank you so much for taking the time to leave us this wonderful review, Cindy! We truly appreciate your kind words and feedback about our community. We always strive to offer the best care and services possible and reviews like yours show us we're staying true to our mission.
Anonymous - Family/friend
Assisted Living
October 26, 2022
4.0
Verified Review
Review for Chatham Ridge Assisted Living
We picked this community because, we didn't have much of a choice. The whole system needs to improve. The elderly need more advocates. My words of advice to other families, looking to place their loved one at this community is; no matter how nice it looks, you still have to make sure your loved one is being taking care of and don't give up.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
3
Anonymous - Family/friend
Memory Care
September 27, 2022
5.0
Verified Review
A Wonderful Community with Great People That Work Here, More Staff Are Needed Though
This is a wonderful community. They are dealing with staffing issues like everyone else; however, the staff that work here are wonderful. The communication between the staff and family is good. There are three meals a day served, along with snacks. There is no choice of meals on the memory care side. There activities are here; however, there are not as many as there could be due to the lack of staffing currently.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Memory Care
August 22, 2022
0.5
Verified Review
Our families experience
On the surface Chatham Ridge looks like a great place which is why we picked it for our loved one, however they were very understaffed and undertrained. The bottom line is we strongly encourage families not to just pick this community based on looks or based off a singular tour, we encourage them to ask all the difficult and detailed questions to ensure your loved one is going to get the proper care and attention.
Cleanliness
2
Friendliness
3
Care Services
0.5
Staff
3
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
Jean I - Family/friend
Assisted Living
August 8, 2022
4.0
Verified Review
My family I feel does not get enough of the food that is needed. It needs to be monitored a bit better. One particular meal am thinking about they gave her a small chicken leg, a small scoop of veg-all. Small bun, they asked for another piece of chicken which was provided. But they must ask for seconds which many of the residents will not ask so they are not getting enough at all times. They do not have options nor ask the residents what they do like or would not eat. Need to have more individualize the meals better.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
3
Nancy M - Family/friend
Memory Care
August 2, 2022
1.0
Bad bad
My 85 year old mother was in Chatham Ridge for 2 months. Within that time frame, my mother's health deteriorated so dramatically that she went from a physically fit woman with dementia to a helpless woman in a wheelchair. These were the factors attributing to her decline: 1- My mother was never bathed and her clothes were rarely changed. In 2 months I recall only 1 bath given. Residents would walk around with a diaper full of feces and feces would be smeared over the walls. 2- My mother was sent to the hospital 7 times in 2 months! 3- A family member and friend went to visit one day and found a staff member sitting on mom's lap. The staff member said they were trying to keep her from getting up. 5- During the first few days, mom's purse, dentures, prescription glasses and cell phone were all "lost" and never found again. 6- Caretakers did not seem to be interested in the residents. 8- The Executive Director would not return my calls and I later found out that she had quit.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
1
anonymous - Family/friend
Assisted Living
July 11, 2022
3.0
Verified Review
Could Be Better
Chatham Ridge seems about the same as the other places I looked at- pretty average, not great. While I think the caregivers are good people, and I think they try to do the best they can with what the company allows, I don't think they're very motivated. My loved one had a bad housing situation - an incontinent neighbor who didn't have the care that he needed. And unfortunately I couldn't leave my loved one there. If he had been in a room by himself, things might have been better. But he was too sentient for the lack of care and interaction from the staff going on there.
Cleanliness
5
Friendliness
5
Staff
3
Meals & Dining
4
Value for Cost
2
anonymous - Resident/client
Assisted Living
May 26, 2022
2.0
Verified Review
Hoping Things Get Better
They're having serious staffing problems right now. With the staff that are there, you have the good and the bad. The food was terrible in the beginning, but it's getting better. They especially have trouble keeping kitchen staff. The facility itself is okay. Recently they have new ownership, and I don't know yet how that will go. I don't know what their feelings are on certain things and if things will get better or not.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
3.5
Meals & Dining
3
Activities
3
Value for Cost
2
Keith S - Family/friend
Assisted Living
May 2, 2022
1.0
Stay Away! Poor care management
The nursing care here is absolutely terrible. My mother was sick for weeks and the nurse never even came to see her and was rude when I called her about it. I had to complain up the the executive director just to get someone to take her to the doctor. This happened more than once. I also heard other people complaining that their mother hadn't been bathed for days. They also make frequent medication errors. The food is a joke for the price you pay...they often don't even have the food that they show on their menus. They also raised the rent $[amount removed] at the beginning of the year with promises of improvements, and things have only gotten worse since Navion bought the place. Don't put your loved ones here, I truly believe you will regret it.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
1
Activities
2
Value for Cost
1
Anonymous - Family/friend
Memory Care
March 29, 2022
4.0
Verified Review
Would Recommend Chatham Ridge
Most of the staff is really good. I know how hard it is to take care of memory care patients. You really should make a care plan to review before you come in and review it every 2 weeks to make sure staff is addressing any changing care needs. Be mindful that no place is perfect and they try to do their best but you need to oversee your loved ones care. I would like to see a higher staff to resident care ratio.
Cleanliness
3
Friendliness
5
Care Services
3.5
Staff
4
Meals & Dining
5
Activities
3.5
Value for Cost
4.5
anonymous - Family/friend
Memory Care
August 16, 2021
4.5
Verified Review
A Warm, Caring Place
We've really appreciated how welcoming they've been. They've been wonderful and kind in helping our mom navigate her situation, where she's still at home but her husband is in memory care here. One thing that has been less than ideal is the staff level. Sometimes even if there were just one more person, situations could have been better dealt with. But Dad loves the food. It's a good variety and high quality. They have a lot of wonderful activities, the bulk of which seem to occur in the morning or early afternoon. Sometimes in the late afternoon, I've noticed that the activity that is scheduled is not necessarily the activity that's going on, but maybe that's a part of dementia care, working with the people and the situation you have in front of you. And on the other hand, I'm glad they're not rigid. For instance, if we come to take Dad out on a walk, they never say "No, you can't do that. We're in the middle of something." Which has been nice.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4.5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Family/friend
Assisted Living
June 15, 2021
4.0
Verified Review
Would recommend
We went with Chatham Ridge because of the value of the money, a lot of the stuff here is new so it is like a brand new facility, and it is relatively close to my dads hometown. He was in a hospital and they made the transition for h im very easy on us and on him. The room sizes here are decent, he has a private room and it is very proportionate for his needs. They have a program where they bring in doctors and charge for that but my dad does not need that because the VA takes care of his medical needs. We have had a couple of issues but overall I would recommend to others looking.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
October 7, 2020
1.0
Verified Review
Please Take a Second Look
My loved one was to stay there for 10 days, that is what we paid for. He ended up staying for only 4 days. My loved one fell and broke the headboard, and they didn't seem to care about the fall. He was in the memory unit. Some of the staff didn't seem as concerned about the residents as they should. I felt the staff weren't watching the memory care residents and there was a resident who was trying to leave. There was a woman who laid down on my loved one's roomate's bed and the staff would have to move her. There was a funny smell in the memory unit, compared to the other units. I went out and told the staff I wanted to take my husband home. At first the staff didn't want to have him leave. This community wasn't for my loved one. I wouldn't consider putting my loved one back in this community.
Cleanliness
2
Friendliness
4
Value for Cost
1
Care Services
1
Activities
1
anonymous - Family/friend
Memory Care
September 16, 2020
4.0
Verified Review
A happy place
I would want people to know looking into Chatham Ridge Assisted Living that the memory care unit is BEAUTIFUL. It smells very good and clean. They have beautiful designs on the walls, the interior design, the pictures, the colors everything is bright and cheerful. The staff are extremely helpful and attentive to the residents here. They have an activities director name [name removed] in the memory unit and she is fabulous, she is so tech savvy and is able to include the families in all activities, even if you cannot be present. She keeps the residents involved and active. They had a carnival outside, they do beauty salon activities, sing alongs, outside performers, great holiday activities, etc. I would recommend this facility.
Cleanliness
4
Friendliness
4.5
Value for Cost
4
Care Services
4
Activities
5
anonymous - Toured community
Memory Care
February 12, 2020
5.0
Very impressed at our visit! Facility is bright and welcoming. Liked the concept of a circular layout in the memory care area which keeps residents close to the action at all times. Feels very much like a home and quality of care seems excellent.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Vanessa - Family/friend
Memory Care
October 25, 2019
5.0
worth considering-Chatham Ridge at POLKS VILLAGE LANE CHAPEL HILL
Helpful friendly staff. Beautiful rooms and very clean. Lots of activities provided. Lovely dining hall and delicious food. Staff respond carefully and pay attention to the needs of residents as well as family and friends. Very close to shopping and nearby dining, shows, nature/gardens etc. Strongly recommend consideration
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 34 reviews

Amenities
at Chatham Ridge Assisted Living

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Guest Meals
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Vegetarian
  • Room Service
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Garden View
  • Kitchenette
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Barber Shop
  • Beauty Salon
  • Outside Patio
  • Indoor Common Areas
  • Central Fireplace
  • TV Lounge
  • Private Bath
  • Library
  • Meeting Room

Recreational areas

  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds
  • Piano or Organ

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Stretching Classes
  • Walking Club
  • Pet-focused Programs
  • BBQs or Picnics
  • Happy Hour
  • Day Trips and Outings
  • Brain fitness / Dakim
  • Live Musical Performances
  • Activities Off-site
  • Current Events Club
  • Dances
  • Yoga / Chair Yoga
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Holiday Parties
  • Art Classes
  • Reminiscence Programs
  • Trivia Games
  • Bridge Club
  • Karaoke
  • Birthday Parties
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Live Dance or Theater Performances
  • Gardening Club
  • Activities On-site
  • Community Service Programs
  • Sensory-based Programs
  • Devotional Activities On-Site

Neighborhoods
around Chatham Ridge Assisted Living

See what the neighborhood has to offer and what’s nearby:
Chatham Ridge Assisted Living in google map

Frequently Asked Questions
about Chatham Ridge Assisted Living

Chatham Ridge Assisted Living offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Chatham Ridge Assisted Living 7.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (919) 918-7872 to reach a resident at Chatham Ridge Assisted Living.

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24%
Studio, 1bd, Semi-Private
We're here to encourage an engaged senior lifestyle in a caring, supportive environment. You'll find dedicated services and comfortable amenities all with an at-home feel. OUR RESIDENTS LIVE worry-free surrounded by good friends and exceptional service. EVERYTHING ABOUT THE ADDISON OF DURHAM SAYS...
Cambridge Hills Assisted Living outdoor common area

Cambridge Hills Assisted Living

140 Brookstone Lane, Pittsboro, NC 27312
Starting at $X,XXX+ monthly
9.5
Review score
31 reviews
9.5
Review score
31 reviews
5 star
59%
4 star
29%
3 star
6%
2 star
6%
1 star
0%
Studio, Semi-Private
A beautiful privately and locally owned community located in historical Pittsboro, North Carolina. We offer a comprehensive approach to senior care by meeting all the needs of individuals who require a full range of assistance from Independent, Assisted, and Hospice services. Accepting Private...
Photo of Spring Arbor of Apex

Spring Arbor of Apex

901 Spring Arbor Ct, Apex, NC 27502
Starting at $X,XXX+ monthly
9.2
Review score
20 reviews
9.2
Review score
20 reviews
5 star
55%
4 star
20%
3 star
15%
2 star
0%
1 star
10%
Studio, Semi-Private, 1bd

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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